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    • adelaide, south australia
    • contract
    • full-time
    Randstad are working closely with a reputable client that is seeking their newest customer service representative superstar. Are looking for your next opportunity with a passion for customer service? Let us assist you to take your career to the next level on a full time basis. Randstad are seeking employees from a wide variety of backgrounds such as retail, hospitality, customer service, administration and call centre. Your phone manner will be professional, friendly and focused on solving customer queries in a timely fashion in alignment with excellent customer service and resolution focused. Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailProblem solving and trouble shootingAssist and educate customers through your expertise and knowledge About youExcellent phone manner and a friendly consultative mannerResilient and looking for career growthExcellent verbal and written communicationTeam player, driven and goal orientatedThe ability to undertake administrative duties as required In order to be considered, you will need to click APPLY NOW and upload your resume in MS Word format; please address it to Juanita Forster or Tejal Chhanabhai. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are working closely with a reputable client that is seeking their newest customer service representative superstar. Are looking for your next opportunity with a passion for customer service? Let us assist you to take your career to the next level on a full time basis. Randstad are seeking employees from a wide variety of backgrounds such as retail, hospitality, customer service, administration and call centre. Your phone manner will be professional, friendly and focused on solving customer queries in a timely fashion in alignment with excellent customer service and resolution focused. Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailProblem solving and trouble shootingAssist and educate customers through your expertise and knowledge About youExcellent phone manner and a friendly consultative mannerResilient and looking for career growthExcellent verbal and written communicationTeam player, driven and goal orientatedThe ability to undertake administrative duties as required In order to be considered, you will need to click APPLY NOW and upload your resume in MS Word format; please address it to Juanita Forster or Tejal Chhanabhai. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • contract
    • full-time
    Randstad are partnering with a global organisation to recruit multiple permanent part-time, full-time and casual positions in the Northern suburbs and Southern suburbs of Adelaide. This is a BRILLIANT opportunity for school leavers; graduates; or customer focused individuals who are looking for a career change to work in a contact centre environment with one of the leading providers of contact centre solutions and IT services. WHAT ARE WE LOOKING FOR?To be considered for this permanent role, you MUST be an AUSTRALIAN Citizen.You will have strong verbal communication - and be able to be clear and concise when handling calls made by the general public. You will receive excellent training - so no previous contact/call centre experience is required.What we are looking for are people who are resilient, have a positive attitude; strong customer service focus; and able to navigate around technology platforms, so if this sounds like you - then we want to hear from you! WHAT YOU GET IN RETURN? Flexible working arrangements ( full time, part time and casual hours available)Working onsite for one of the largest Contact Centre & IT services providersClose to public transportFull training providedOn-going support and developmentAccess to work with large government departmentsSupportive management teamOpportunity to progress your career To be considered for this opportunity, please click ‘apply now’At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are partnering with a global organisation to recruit multiple permanent part-time, full-time and casual positions in the Northern suburbs and Southern suburbs of Adelaide. This is a BRILLIANT opportunity for school leavers; graduates; or customer focused individuals who are looking for a career change to work in a contact centre environment with one of the leading providers of contact centre solutions and IT services. WHAT ARE WE LOOKING FOR?To be considered for this permanent role, you MUST be an AUSTRALIAN Citizen.You will have strong verbal communication - and be able to be clear and concise when handling calls made by the general public. You will receive excellent training - so no previous contact/call centre experience is required.What we are looking for are people who are resilient, have a positive attitude; strong customer service focus; and able to navigate around technology platforms, so if this sounds like you - then we want to hear from you! WHAT YOU GET IN RETURN? Flexible working arrangements ( full time, part time and casual hours available)Working onsite for one of the largest Contact Centre & IT services providersClose to public transportFull training providedOn-going support and developmentAccess to work with large government departmentsSupportive management teamOpportunity to progress your career To be considered for this opportunity, please click ‘apply now’At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • temporary
    • AU$28.59 - AU$29.59 per hour
    • full-time
    We are recruiting for a Customer Service Representative to work for one of the largest manufacturers and suppliers of pipeline systems in Australia.The role consists of attending to orders, processing orders, order holds and communications, checking delivery schedules, quoting and the effective management of these orders from beginning to end. Within this role you will work closely with the sales team to support them. About you: A minimum 2 years customer service within the blue collar industrySolid computer skills (Microsoft Office and accurate keyboard)Strong verbal and written communication skills Excellent problem solving and negotiation skillsExceptional internal and external relationship building skills Strong attention to detailStrong numerical skills with the ability to quickly and accurately perform calculations (data entry skills)If you are an experienced customer service representative with the above skills and background, and are ready to hit the ground running with an industry leading supplier and manufacturer, please apply today!Applications:If you feel your skills match the above criteria please attention your CV in MS Word format to Zoe Minuzzo-Larsen and click 'Apply' now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    We are recruiting for a Customer Service Representative to work for one of the largest manufacturers and suppliers of pipeline systems in Australia.The role consists of attending to orders, processing orders, order holds and communications, checking delivery schedules, quoting and the effective management of these orders from beginning to end. Within this role you will work closely with the sales team to support them. About you: A minimum 2 years customer service within the blue collar industrySolid computer skills (Microsoft Office and accurate keyboard)Strong verbal and written communication skills Excellent problem solving and negotiation skillsExceptional internal and external relationship building skills Strong attention to detailStrong numerical skills with the ability to quickly and accurately perform calculations (data entry skills)If you are an experienced customer service representative with the above skills and background, and are ready to hit the ground running with an industry leading supplier and manufacturer, please apply today!Applications:If you feel your skills match the above criteria please attention your CV in MS Word format to Zoe Minuzzo-Larsen and click 'Apply' now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • temporary
    • AU$38.00 - AU$39.00, per hour, Superannuation
    • full-time
    Randstad is currently partnering exclusively with a well-known State Government department in the CBD to assist with customer service and various corporate administrative matters affecting the travel and quarantine arrangements of returning South Australians. Pay Rate of $38.65 per hour + superannuationFull time hours across a 7 day roster State Government opportunity About the roleWe are seeking experienced customer service professionals who can start next week and have flexibility to work full time hours across a 7 day roster, both day and afternoon shift. You will be responsible for on a day to day basis:Liaising with internal and external stakeholders in relation to various corporate administrative matters affecting the travel and quarantine arrangements of returning South Australians.Interpreting Directions pursuant to the Emergency Management Act 2004, (and associated policies) and providing advice, information and guidance to staff and members of the public in relation to cross border travel and quarantine matters.Responding to queries, resolving issues, complaints and delivering high quality customer service.Gathering data and preparing reports in relation to quarantine travel demand and related issues.Coordinating and undertaking the processing of specific administrative duties with a high degree of accuracy, and meeting tight timeframes.Developing and maintaining a record keeping system to track and record details and data trends of returning South Australians who are required to utilise the quarantine pathwaySkills and ExperienceExcellent written and verbal communication skills Resilient and ability to work in an ever changing environment Proficient time management skills Good eye for detailProficiency with Microsoft suite Excel and WordExperience in working in a confidential and sensitive administrative work environmentExperience dealing with aggrieved or difficult customersBenefitsGreat workplace culture and working conditionsGain exposure and experience within the public sector Meaningful employment Attractive pay rate How to ApplyClick APPLY or contact Shannon Jarvis (shannon.jarvis@randstad.com.au) for all confidential enquiries before applying. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad is currently partnering exclusively with a well-known State Government department in the CBD to assist with customer service and various corporate administrative matters affecting the travel and quarantine arrangements of returning South Australians. Pay Rate of $38.65 per hour + superannuationFull time hours across a 7 day roster State Government opportunity About the roleWe are seeking experienced customer service professionals who can start next week and have flexibility to work full time hours across a 7 day roster, both day and afternoon shift. You will be responsible for on a day to day basis:Liaising with internal and external stakeholders in relation to various corporate administrative matters affecting the travel and quarantine arrangements of returning South Australians.Interpreting Directions pursuant to the Emergency Management Act 2004, (and associated policies) and providing advice, information and guidance to staff and members of the public in relation to cross border travel and quarantine matters.Responding to queries, resolving issues, complaints and delivering high quality customer service.Gathering data and preparing reports in relation to quarantine travel demand and related issues.Coordinating and undertaking the processing of specific administrative duties with a high degree of accuracy, and meeting tight timeframes.Developing and maintaining a record keeping system to track and record details and data trends of returning South Australians who are required to utilise the quarantine pathwaySkills and ExperienceExcellent written and verbal communication skills Resilient and ability to work in an ever changing environment Proficient time management skills Good eye for detailProficiency with Microsoft suite Excel and WordExperience in working in a confidential and sensitive administrative work environmentExperience dealing with aggrieved or difficult customersBenefitsGreat workplace culture and working conditionsGain exposure and experience within the public sector Meaningful employment Attractive pay rate How to ApplyClick APPLY or contact Shannon Jarvis (shannon.jarvis@randstad.com.au) for all confidential enquiries before applying. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • permanent
    • AU$50,000 - AU$60,000 per year
    • full-time
    We are recruiting a role for an enthusiastic and experienced Customer Service Reprensentative to join a successful South Australian business located in Torrensville. Applicants need to be available to work full time Monday to Friday. The role consists of providing face to face customer service, attending to incoming customer queries and quoting via phone and email. The role also requires liaising with technicians and suppliers to order parts. About youPrevious customer service experienceAttention to detailPositive and energetic attitudeStrong computer literacyStrong verbal communication skillsAbout the roleFace to face customer service Email/Phone based role Ordering parts for technicians and customersQuoting customersProcessing online/over the phone ordersOrdering through suppliersHelping technicians troubleshoot Applications:If you feel your skills match the above criteria please attention your CV in MS Word format to Zoe Minuzzo-Larsen and click 'Apply' now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    We are recruiting a role for an enthusiastic and experienced Customer Service Reprensentative to join a successful South Australian business located in Torrensville. Applicants need to be available to work full time Monday to Friday. The role consists of providing face to face customer service, attending to incoming customer queries and quoting via phone and email. The role also requires liaising with technicians and suppliers to order parts. About youPrevious customer service experienceAttention to detailPositive and energetic attitudeStrong computer literacyStrong verbal communication skillsAbout the roleFace to face customer service Email/Phone based role Ordering parts for technicians and customersQuoting customersProcessing online/over the phone ordersOrdering through suppliersHelping technicians troubleshoot Applications:If you feel your skills match the above criteria please attention your CV in MS Word format to Zoe Minuzzo-Larsen and click 'Apply' now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • contract
    • full-time
    Randstad has an exciting opportunity for a customer service professional to join a leading force in the insurance space, with a heavy focus in the claims department. This role will have you providing a high level of quality assurance to their customer database and assisting with claim processing. Your new roleInbound/outbound calls to customers regarding insurance claimsAssisting customers within the property and motor claims departmentAdhering to strict privacy and confidentialityProcessing data accurately and efficiently to support each call and claimLearn and master multiple internal systems and software to use simultaneously Your skills and experiencePrevious experience in call centres or working with a high volume of calls is a MUSTHighly adaptable in a fast paced environmentExcellent communication skills, verbal and writtenProven experience dealing with confidential informationProven experience with case management will be highly regardedA sound understanding or experience within the insurance space or claim processing is desirable however not mandatory IMPORTANT INFORMATION: Must have the flexibility to work from home and the office as requiredCommencement date 29/11/2021Must be able to clear background checksRotating roster Monday to Saturday between 7am - 6pm BENEFITS: Flexible working from home arrangementsCBD location close to shops and public transportCompetitive pay rates on offer, with overtime rates for Saturday shiftsView to go permanent for those who excel and align with the companies valuesWeekly payruns Applications:If you feel your skills match the above criteria please address your CV in a MS Word format to Juanita Forster and Tejal Chhanabhai. click 'Apply' now. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad has an exciting opportunity for a customer service professional to join a leading force in the insurance space, with a heavy focus in the claims department. This role will have you providing a high level of quality assurance to their customer database and assisting with claim processing. Your new roleInbound/outbound calls to customers regarding insurance claimsAssisting customers within the property and motor claims departmentAdhering to strict privacy and confidentialityProcessing data accurately and efficiently to support each call and claimLearn and master multiple internal systems and software to use simultaneously Your skills and experiencePrevious experience in call centres or working with a high volume of calls is a MUSTHighly adaptable in a fast paced environmentExcellent communication skills, verbal and writtenProven experience dealing with confidential informationProven experience with case management will be highly regardedA sound understanding or experience within the insurance space or claim processing is desirable however not mandatory IMPORTANT INFORMATION: Must have the flexibility to work from home and the office as requiredCommencement date 29/11/2021Must be able to clear background checksRotating roster Monday to Saturday between 7am - 6pm BENEFITS: Flexible working from home arrangementsCBD location close to shops and public transportCompetitive pay rates on offer, with overtime rates for Saturday shiftsView to go permanent for those who excel and align with the companies valuesWeekly payruns Applications:If you feel your skills match the above criteria please address your CV in a MS Word format to Juanita Forster and Tejal Chhanabhai. click 'Apply' now. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • temporary
    • AU$30.00 - AU$31.00, per hour, Shift Penalties
    • full-time
    Randstad is proudly partnering exclusively with a large SA Government department to assist in protecting South Australia’s borders at the Adelaide Airport. We are seeking exceptional customer service candidates with full availability to be a part of this large project commencing ASAP.Pay Rate of $30.15 per hour + shift penalties 7 day roster across day and afternoon shiftsAdelaide Airport locationAbout the roleWe are seeking multiple candidates who can work full time hours across a 7 day roster. You will have excellent interpersonal & problem solving skills and love working in a team environment. You will be responsible for on a day to day basis:Providing a high level of customer service face to face to members of the public Obtaining personal information from the general public and inputting data accurately into various systemsProviding consistent advice with the Emergency Management directions and Emergency Management Act 2004Processing passengers within the latest up to date COVID-19 guidelines Skills and Experience Exceptional customer service and interpersonal skills Great team player and positive attitude Ability to follow processes and new directions quickly and efficiently Resilient and able to problem solve Proven experience working in a reactive and fast paced environment Benefits2 days of classroom training provided as well as on the job training Be a part of a large SA Government project Gain exposure and experience within the public sector Excellent workplace cultureJoin Randstad's community of public sector contractors and enjoy some of the many additional benefits:We offer three pay runs per week, ensuring you are always paid within the weekAccess to My Randstad portal for easy payslip and timesheet accessExclusive access to roles before we go to marketSuper salary sacrificeAccess to our Employee Assistance Program Ongoing support from your consultantDiscounts at retailers such as David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts, cinemas and many moreOur team is genuine in the support that we offer, whether it be helping you to secure the right work opportunity, supporting your development or while you are contracting for us.How to ApplyClick Apply now or please email Shannon Jarvis (shannon.jarvis@randstad.com.au) if you have previously expressed interest in this position and would like to be considered. All confidential enquiries can also be emailed directly. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad is proudly partnering exclusively with a large SA Government department to assist in protecting South Australia’s borders at the Adelaide Airport. We are seeking exceptional customer service candidates with full availability to be a part of this large project commencing ASAP.Pay Rate of $30.15 per hour + shift penalties 7 day roster across day and afternoon shiftsAdelaide Airport locationAbout the roleWe are seeking multiple candidates who can work full time hours across a 7 day roster. You will have excellent interpersonal & problem solving skills and love working in a team environment. You will be responsible for on a day to day basis:Providing a high level of customer service face to face to members of the public Obtaining personal information from the general public and inputting data accurately into various systemsProviding consistent advice with the Emergency Management directions and Emergency Management Act 2004Processing passengers within the latest up to date COVID-19 guidelines Skills and Experience Exceptional customer service and interpersonal skills Great team player and positive attitude Ability to follow processes and new directions quickly and efficiently Resilient and able to problem solve Proven experience working in a reactive and fast paced environment Benefits2 days of classroom training provided as well as on the job training Be a part of a large SA Government project Gain exposure and experience within the public sector Excellent workplace cultureJoin Randstad's community of public sector contractors and enjoy some of the many additional benefits:We offer three pay runs per week, ensuring you are always paid within the weekAccess to My Randstad portal for easy payslip and timesheet accessExclusive access to roles before we go to marketSuper salary sacrificeAccess to our Employee Assistance Program Ongoing support from your consultantDiscounts at retailers such as David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts, cinemas and many moreOur team is genuine in the support that we offer, whether it be helping you to secure the right work opportunity, supporting your development or while you are contracting for us.How to ApplyClick Apply now or please email Shannon Jarvis (shannon.jarvis@randstad.com.au) if you have previously expressed interest in this position and would like to be considered. All confidential enquiries can also be emailed directly. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • contract
    • full-time
    Randstad are looking for Call Centre professionals!Do you have a passion for people's health and customer service? This position will be responsible for making outbound calls to assist the general public and the wider community by providing an excellent customer experience and assisting in the understanding around the importance of people's hearing, and arranging hearing testing. Your new roleAs the first point of contact for customers, you will be making outbound calls to the general public working on campaigns to encourage those who may have hearing loss to arrange hearing testing/Consistently providing excellent customer service and going above and beyond while providing high levels of empathy and resilience towards our customers at all times.Provide guidance and assistance to customers and provide knowledge around the importance of their health.Learn and master multiple internal systems and software to use simultaneouslyEndeavour to support and assist our customers while navigating them towards a suitable option for their individual needs. About you:A customer-centric and service-oriented mind-setExcellent communication skills, verbal and writtenPride yourself on your level of empathy and resilienceHave a passion for people's healthPrevious experience in call centres or working with a high volume of calls.Positive and resilient professional focused on delivering the best possible results each and every dayMust hold a current National Police Clearance within the last 12 months or be willing to obtainBe an Australian Citizen or Permanent Resident Role Details:The role is commencing on Monday 22nd November 2021 Full time hours: Monday to Friday 9:00am - 5:00pmCasual with a view to go permanent for the right candidate who excels in the role and aligns with the clients valuesConvenient location - You will be based in Parkside, AdelaideGreat casual pay rate of $29.59p/h + super Applications:If you feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai and Juanita Forster. Click 'Apply' now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are looking for Call Centre professionals!Do you have a passion for people's health and customer service? This position will be responsible for making outbound calls to assist the general public and the wider community by providing an excellent customer experience and assisting in the understanding around the importance of people's hearing, and arranging hearing testing. Your new roleAs the first point of contact for customers, you will be making outbound calls to the general public working on campaigns to encourage those who may have hearing loss to arrange hearing testing/Consistently providing excellent customer service and going above and beyond while providing high levels of empathy and resilience towards our customers at all times.Provide guidance and assistance to customers and provide knowledge around the importance of their health.Learn and master multiple internal systems and software to use simultaneouslyEndeavour to support and assist our customers while navigating them towards a suitable option for their individual needs. About you:A customer-centric and service-oriented mind-setExcellent communication skills, verbal and writtenPride yourself on your level of empathy and resilienceHave a passion for people's healthPrevious experience in call centres or working with a high volume of calls.Positive and resilient professional focused on delivering the best possible results each and every dayMust hold a current National Police Clearance within the last 12 months or be willing to obtainBe an Australian Citizen or Permanent Resident Role Details:The role is commencing on Monday 22nd November 2021 Full time hours: Monday to Friday 9:00am - 5:00pmCasual with a view to go permanent for the right candidate who excels in the role and aligns with the clients valuesConvenient location - You will be based in Parkside, AdelaideGreat casual pay rate of $29.59p/h + super Applications:If you feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai and Juanita Forster. Click 'Apply' now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • permanent
    • AU$39.00 - AU$40.00, per hour, + super
    • full-time
    Opportunity to work in Local Government with a collaborative and supportive team and managerParking available, competitive remuneration, fun atmosphere, career growth opportunitiesFull-Time hours Monday - Friday, paying $40 per hour + super with high opportunity for long term employmentAs a customer service officer in Local Government, you will be passionate about service, enjoy creating outstanding customer experiences and building strong relationships within the community. You will be an ambassador and key to creating enjoyable & lasting impressions for the customers.To thrive in this role, you are someone who finds it easy to build and maintain positive relationships with all the people you meet. You are able to provide a great customer experience, in a high volume fast paced multifunctional environment. The role will see you delivering support to the community using different channels (phone, emails, live chat platform and social media) and appointing and providing resolutions for the queries. If you are agile, dynamic and love working with people. If you want to work where every day is a great day for making an impact with customers, then this role is for you.Skills and ExperienceTo be successful in this role you will be an experienced customer service officer and have proven experience delivering high quality customer service.Experience in providing customer service in a high volume fast paced multifunctional environmentExperience in a phone based customer service roleA strong understanding of the principles of excellent customer serviceDriven by leaving customers with an awesome customer experience and assisting them with their enquiriesStrong communication skills, written and verbalEnjoy being tech and computer savvy whilst using a variety of communication platformsBenefitsFull-Time hours Monday - Friday, with above industry remuneration paying $40 per hour + superOpportunity to work in Local Government with a collaborative and supportive team and managerOngoing long term employment - career growth opportunitiesPositive team culture and fun atmosphereFree parking availableNext stepsAll applications must be submitted online via the apply link. For any confidential inquiries, please contact Juliana Ridieri on juliana.ridieri@randstad.com.au or 8468 8032.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Opportunity to work in Local Government with a collaborative and supportive team and managerParking available, competitive remuneration, fun atmosphere, career growth opportunitiesFull-Time hours Monday - Friday, paying $40 per hour + super with high opportunity for long term employmentAs a customer service officer in Local Government, you will be passionate about service, enjoy creating outstanding customer experiences and building strong relationships within the community. You will be an ambassador and key to creating enjoyable & lasting impressions for the customers.To thrive in this role, you are someone who finds it easy to build and maintain positive relationships with all the people you meet. You are able to provide a great customer experience, in a high volume fast paced multifunctional environment. The role will see you delivering support to the community using different channels (phone, emails, live chat platform and social media) and appointing and providing resolutions for the queries. If you are agile, dynamic and love working with people. If you want to work where every day is a great day for making an impact with customers, then this role is for you.Skills and ExperienceTo be successful in this role you will be an experienced customer service officer and have proven experience delivering high quality customer service.Experience in providing customer service in a high volume fast paced multifunctional environmentExperience in a phone based customer service roleA strong understanding of the principles of excellent customer serviceDriven by leaving customers with an awesome customer experience and assisting them with their enquiriesStrong communication skills, written and verbalEnjoy being tech and computer savvy whilst using a variety of communication platformsBenefitsFull-Time hours Monday - Friday, with above industry remuneration paying $40 per hour + superOpportunity to work in Local Government with a collaborative and supportive team and managerOngoing long term employment - career growth opportunitiesPositive team culture and fun atmosphereFree parking availableNext stepsAll applications must be submitted online via the apply link. For any confidential inquiries, please contact Juliana Ridieri on juliana.ridieri@randstad.com.au or 8468 8032.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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