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        • melbourne, victoria
        • contract
        • full-time
        A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hours ACROSS;3-4 workdays;Between Monday - Sunday.So Ultimately, get your full time hours done in longer shifts/less days to have more days off!Interview now, Start ASAP! Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Flexible availability between mon-sunPossess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hours ACROSS;3-4 workdays;Between Monday - Sunday.So Ultimately, get your full time hours done in longer shifts/less days to have more days off!Interview now, Start ASAP! Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Flexible availability between mon-sunPossess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • adelaide, south australia
        • permanent
        • full-time
        An exciting opportunity exists for a positive customer service representative within a leading manufacturing company. This well known Australian company is looking for an office all-rounder with a high level and passion for customer service looking for a new permanent member for their team! Your new company:As a local manufacturer, this Australian success story takes great pride in caring for the environment in which they operate. This leading company manufactures a range of equipment on-site at its Adelaide facility. This role is perfect for someone who has a passion for being part of a small team and enhancing the customer experience. The right candidate would thrive in a role that provides the opportunity to utilise their skills and provide growth in all areas of the business with customer service front of mind.Your new role:As the first point of contact for customers, you’ll be delivering high levels of customer service utilising over the phone interactions, email enquiries and possibly face to face interaction. Willingness to adapt to a number of office duties to assist other members of the team where requiredGeneral data entry and administration dutiesIncoming/outgoing callsGoing above and beyond while providing high levels customer service and being a good team playerProvide guidance and assistance to a broad variety of internal/external customers using knowledge of the companies productsHappy to assist across the business including their showroom, parts and service when required Endeavour to support and assist our customers while navigating them towards a suitable outcome Your skills and experience:Friendly and easy going team playerPride yourself on being highly adaptable with a positive and supportive attitudeWillingness to learnA customer-centric mind-setExcellent communication skills, verbal and writtenAdaptable to new systemsAbility to follow processes Office all rounder Applications:If you feel your skills match the above criteria please attention your CV in MS Word format to Laura Davis and click 'Apply' now. For more information please call Laura on 08 8468 8001.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        An exciting opportunity exists for a positive customer service representative within a leading manufacturing company. This well known Australian company is looking for an office all-rounder with a high level and passion for customer service looking for a new permanent member for their team! Your new company:As a local manufacturer, this Australian success story takes great pride in caring for the environment in which they operate. This leading company manufactures a range of equipment on-site at its Adelaide facility. This role is perfect for someone who has a passion for being part of a small team and enhancing the customer experience. The right candidate would thrive in a role that provides the opportunity to utilise their skills and provide growth in all areas of the business with customer service front of mind.Your new role:As the first point of contact for customers, you’ll be delivering high levels of customer service utilising over the phone interactions, email enquiries and possibly face to face interaction. Willingness to adapt to a number of office duties to assist other members of the team where requiredGeneral data entry and administration dutiesIncoming/outgoing callsGoing above and beyond while providing high levels customer service and being a good team playerProvide guidance and assistance to a broad variety of internal/external customers using knowledge of the companies productsHappy to assist across the business including their showroom, parts and service when required Endeavour to support and assist our customers while navigating them towards a suitable outcome Your skills and experience:Friendly and easy going team playerPride yourself on being highly adaptable with a positive and supportive attitudeWillingness to learnA customer-centric mind-setExcellent communication skills, verbal and writtenAdaptable to new systemsAbility to follow processes Office all rounder Applications:If you feel your skills match the above criteria please attention your CV in MS Word format to Laura Davis and click 'Apply' now. For more information please call Laura on 08 8468 8001.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • contract
        • full-time
        A leading and successful food and beverage company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, However offering 'working from home' options, at a full-time capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. - Full time: 8.30am - 5pm (1 hour break)- Monday to Friday- Working from Home Option- Short term contract - 2 months max Key responsibilities include: Managing calls and emails to support and assist customer queries within a timely mannerSupporting customers in their use of company products and services Proactively liaising with management and stakeholders to ensure customer expectations are metSupporting internal teams with customer issues and escalations as and when neededAbility to work in a very fast-paced environment and multi-task during service timesService existing accounts to ensure repeat business & growthUpsell and cross sell on all orders placedHandling complaints in a highly professional mannerTo be successful in this role, you will have: Proven Sales backgroundExperience meeting targets/KPIsBe highly self-motivated with strong initiative and work ethicBe customer orientated, always going above and beyond everything you do.Excellent organisational and time management skills.High attention to detailStrong communication skills Have a willingness to learn If you believe you are the right fit for this exciting opportunity, hit the APPLY button now At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        A leading and successful food and beverage company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, However offering 'working from home' options, at a full-time capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. - Full time: 8.30am - 5pm (1 hour break)- Monday to Friday- Working from Home Option- Short term contract - 2 months max Key responsibilities include: Managing calls and emails to support and assist customer queries within a timely mannerSupporting customers in their use of company products and services Proactively liaising with management and stakeholders to ensure customer expectations are metSupporting internal teams with customer issues and escalations as and when neededAbility to work in a very fast-paced environment and multi-task during service timesService existing accounts to ensure repeat business & growthUpsell and cross sell on all orders placedHandling complaints in a highly professional mannerTo be successful in this role, you will have: Proven Sales backgroundExperience meeting targets/KPIsBe highly self-motivated with strong initiative and work ethicBe customer orientated, always going above and beyond everything you do.Excellent organisational and time management skills.High attention to detailStrong communication skills Have a willingness to learn If you believe you are the right fit for this exciting opportunity, hit the APPLY button now At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • contract
        • full-time
        A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hours ACROSS;3-4 workdays;Between Monday - Sunday.Interview now, Start next month! Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Flexible availability between mon-sunPossess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hours ACROSS;3-4 workdays;Between Monday - Sunday.Interview now, Start next month! Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Flexible availability between mon-sunPossess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • contract
        • full-time
        A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hours ACROSS;3-4 workdays;Between Monday - Sunday.So Ultimately, get your full time hours done in longer shifts/less days to have more days off!Interview now, Start ASAP! Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Flexible availability between mon-sunPossess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hours ACROSS;3-4 workdays;Between Monday - Sunday.So Ultimately, get your full time hours done in longer shifts/less days to have more days off!Interview now, Start ASAP! Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Flexible availability between mon-sunPossess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brisbane, queensland
        • permanent
        • full-time
        Randstad are proud to have recently partnered with a newly established Energy company, ReAmped Energy. ReAmped Energy is an independent electricity provider who looks to rethink the electricity market across Australia. They are known for their excellent customer service and customer satisfaction. ReAmped Energy is Australia’s fastest growing energy company. Instead of call centres ReAmped Energy offers a fast online chat service which is better than being on hold! Randstad are seeking multiple customer experience specialists for a 12 week contract based within the Brisbane CBD. In this role you will be responsible for answering customer queries through different platforms such as phone, web chat, social media and email. About the role: 12 week temporary contract with the potential opportunity to go permanent. $28.53 per hour + super Support the business strategies, plans and proceduresEnsure set goals for performance and growth are achievedPromote company culture and vision and valuesSupport all segments in answering customer enquiries via email, calls and social mediaLive chat cover, including weekendsPartake in regular coaching and trainingEnsure regulatory and legal compliance is adhered toAdhere to KPI’sRespond promptly to customer queriesResolve customer complaintsAbout you:2+ years complaint management experience3+ years customer service experienceGood understanding of legal regulatoryExcellent interpersonal skillsExcellent written and verbal communication skillsGood time management and organisational skillsAbility to work autonomouslyTeam playerPeople personReAmped Energy is looking for outstanding customer experience specialists who are not just counted as a number but want to be a part of a great team culture. If you are looking for a career within the Energy Industry this could be the opportunity for you. Please apply with your resume attached! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad are proud to have recently partnered with a newly established Energy company, ReAmped Energy. ReAmped Energy is an independent electricity provider who looks to rethink the electricity market across Australia. They are known for their excellent customer service and customer satisfaction. ReAmped Energy is Australia’s fastest growing energy company. Instead of call centres ReAmped Energy offers a fast online chat service which is better than being on hold! Randstad are seeking multiple customer experience specialists for a 12 week contract based within the Brisbane CBD. In this role you will be responsible for answering customer queries through different platforms such as phone, web chat, social media and email. About the role: 12 week temporary contract with the potential opportunity to go permanent. $28.53 per hour + super Support the business strategies, plans and proceduresEnsure set goals for performance and growth are achievedPromote company culture and vision and valuesSupport all segments in answering customer enquiries via email, calls and social mediaLive chat cover, including weekendsPartake in regular coaching and trainingEnsure regulatory and legal compliance is adhered toAdhere to KPI’sRespond promptly to customer queriesResolve customer complaintsAbout you:2+ years complaint management experience3+ years customer service experienceGood understanding of legal regulatoryExcellent interpersonal skillsExcellent written and verbal communication skillsGood time management and organisational skillsAbility to work autonomouslyTeam playerPeople personReAmped Energy is looking for outstanding customer experience specialists who are not just counted as a number but want to be a part of a great team culture. If you are looking for a career within the Energy Industry this could be the opportunity for you. Please apply with your resume attached! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$28.00 - AU$32.00, per hour, super
        • full-time
        Your New CompanyA renowned Orthopaedics company based in Frenchs Forest is seeking a Customer Service Representative to join their close knit team. This company has an extremely supportive culture that promotes a 'can-do' approach to their work, and are seeking a new team member who shares these same values. Your New RoleAs the Customer Service Representative you will be responsible for the processing of sales orders into the system. You will be in a small team that is very hard working, outcome focused and rewards those who excel in their area. Your main responsibilities will include:Taking customer orders through email and over the phoneEntering sales orders into the SAP systemArranging order dispatch and collection Updating customer details in the SAP systemGeneral data entry as requiredYour profile will demonstrate: Previous customer service, order processing, logistics, reverse logistics or data entry experienceSAP experience (desirable)Pharmaceutical, Orthopaedics or Medical Device / Med Tech experience (desirable)A 'can-do' attitude and willingness to learnIntermediate MS Office skillsBenefits to you:Inclusive team cultureCompetitive hourly rate of $28-32 per hour + superStart immediatelyParking availableThis is a great opportunity to further your learning in Customer Service whilst being in a company that promotes teamwork and a positive atmosphere. If you are interested in this role, please press APPLY NOW. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your New CompanyA renowned Orthopaedics company based in Frenchs Forest is seeking a Customer Service Representative to join their close knit team. This company has an extremely supportive culture that promotes a 'can-do' approach to their work, and are seeking a new team member who shares these same values. Your New RoleAs the Customer Service Representative you will be responsible for the processing of sales orders into the system. You will be in a small team that is very hard working, outcome focused and rewards those who excel in their area. Your main responsibilities will include:Taking customer orders through email and over the phoneEntering sales orders into the SAP systemArranging order dispatch and collection Updating customer details in the SAP systemGeneral data entry as requiredYour profile will demonstrate: Previous customer service, order processing, logistics, reverse logistics or data entry experienceSAP experience (desirable)Pharmaceutical, Orthopaedics or Medical Device / Med Tech experience (desirable)A 'can-do' attitude and willingness to learnIntermediate MS Office skillsBenefits to you:Inclusive team cultureCompetitive hourly rate of $28-32 per hour + superStart immediatelyParking availableThis is a great opportunity to further your learning in Customer Service whilst being in a company that promotes teamwork and a positive atmosphere. If you are interested in this role, please press APPLY NOW. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$60,000 - AU$70,000, per year, super
        • full-time
        Your New CompanyA renowned Med Tech company based in Macquarie Park is seeking a Customer Service Representative to join their close knit team. This company has an extremely supportive culture that promotes a 'can-do' approach to their work, and are seeking a 2 x new team member who share these same values. Your New RoleAs the Customer Service Representative you will be responsible for the processing of sales orders into the system. You will be in a small team that is very hard working, outcome focused and rewards those who excel in their area. Your main responsibilities will include:Taking customer orders through email and over the phoneEntering sales orders into the SAP systemArranging order dispatch and collection Updating customer details in the SAP systemGeneral data entry as requiredYour profile will demonstrate: Previous customer service, order processing, logistics, reverse logistics or data entry experienceSAP experience (desirable)Pharmaceutical, Orthopaedics or Medical Device / Med Tech experience (desirable)A 'can-do' attitude and willingness to learnIntermediate MS Office skillsBenefits to you:Work from home opportunitiesCompetitive salary of $60-70k + superWork for an ASX listed businessLearn from an incredible managerThis is a great opportunity to further your learning in Customer Service whilst being in a company that promotes teamwork and a positive atmosphere. If you are interested in this role, please press APPLY NOW. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your New CompanyA renowned Med Tech company based in Macquarie Park is seeking a Customer Service Representative to join their close knit team. This company has an extremely supportive culture that promotes a 'can-do' approach to their work, and are seeking a 2 x new team member who share these same values. Your New RoleAs the Customer Service Representative you will be responsible for the processing of sales orders into the system. You will be in a small team that is very hard working, outcome focused and rewards those who excel in their area. Your main responsibilities will include:Taking customer orders through email and over the phoneEntering sales orders into the SAP systemArranging order dispatch and collection Updating customer details in the SAP systemGeneral data entry as requiredYour profile will demonstrate: Previous customer service, order processing, logistics, reverse logistics or data entry experienceSAP experience (desirable)Pharmaceutical, Orthopaedics or Medical Device / Med Tech experience (desirable)A 'can-do' attitude and willingness to learnIntermediate MS Office skillsBenefits to you:Work from home opportunitiesCompetitive salary of $60-70k + superWork for an ASX listed businessLearn from an incredible managerThis is a great opportunity to further your learning in Customer Service whilst being in a company that promotes teamwork and a positive atmosphere. If you are interested in this role, please press APPLY NOW. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • temporary
        • AU$28 - AU$30, per year, + Super Annuation
        • full-time
        Overview:This is an exciting opportunity for an Administrator to join an innovative Logistics company located in South-West Sydney. Based at their Greenacre site you will be responsible for general administration, as well as Customer care with internal and external stakeholders. Your New Role:As the Customer Service and Administrator you will be reporting into a supportive and easy going Manager who is highly regarded within the business.Your Main Responsibilities:50/50 split of Admin and Customer ServiceCustomer care and order processingAdministration and data entryProcessing invoicesAssist with proofreading and editing documentsLog and update all information in the system correctlyAbout You:Tech savvyStrong customer service skillsA 'can-do' attitude and quick learnerA high level of verbal and written communication skillsProficiency in using MS OfficeBenefitsWork close to homeParking on siteEnd of year bonus and incentivesJoin a fun team cultureIf this sounds like you, please do not hesitate to apply or send your resume to anastasia.watson@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Overview:This is an exciting opportunity for an Administrator to join an innovative Logistics company located in South-West Sydney. Based at their Greenacre site you will be responsible for general administration, as well as Customer care with internal and external stakeholders. Your New Role:As the Customer Service and Administrator you will be reporting into a supportive and easy going Manager who is highly regarded within the business.Your Main Responsibilities:50/50 split of Admin and Customer ServiceCustomer care and order processingAdministration and data entryProcessing invoicesAssist with proofreading and editing documentsLog and update all information in the system correctlyAbout You:Tech savvyStrong customer service skillsA 'can-do' attitude and quick learnerA high level of verbal and written communication skillsProficiency in using MS OfficeBenefitsWork close to homeParking on siteEnd of year bonus and incentivesJoin a fun team cultureIf this sounds like you, please do not hesitate to apply or send your resume to anastasia.watson@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • gold coast, queensland
        • permanent
        • AU$20.00 - AU$24.00 per hour
        • full-time
        Your New PositionPhone-based customer service representativeTaking inbound phone calls to assist customers with queriesRecord relevant information from customers in the systemAttend in an efficient manner new queries and follow up ongoing casesUnderstand and provide the correct information to customers - training providedEnsuring all privacy and compliance policies are adhered toYour Skills and ExperienceCall centre experienceAdequate phone manner and high level of customer serviceAble to multitask whilst talking to customersExperience working in a busy fast-paced environmentComputer literateIf you have previous customer service experience and you are looking for a new role where you can continue to develop your skills and provide outstanding assistance please submit your CV via the ‘apply now’ button or contact me on diana.moncrieff@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your New PositionPhone-based customer service representativeTaking inbound phone calls to assist customers with queriesRecord relevant information from customers in the systemAttend in an efficient manner new queries and follow up ongoing casesUnderstand and provide the correct information to customers - training providedEnsuring all privacy and compliance policies are adhered toYour Skills and ExperienceCall centre experienceAdequate phone manner and high level of customer serviceAble to multitask whilst talking to customersExperience working in a busy fast-paced environmentComputer literateIf you have previous customer service experience and you are looking for a new role where you can continue to develop your skills and provide outstanding assistance please submit your CV via the ‘apply now’ button or contact me on diana.moncrieff@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • temporary
        • AU$30.00 - AU$35.00 per hour
        • full-time
        We are seeking energetic and reliable customer service professionals who are interested in opportunities with the NSW Government as call centre officers. This is an opportunity to work for NSW Government, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with great office environments and flexible work options.About the roleAs a call centre operator you will be responsible for responding to incoming customer requests received through multiple channels, including telephone and email, following the Department's policies to solve customer enquiries. As the first point of contact for customers, you will need to have a commitment to customer service and and an ability to make quick and accurate decisions.Answer incoming customer enquiries and requests for informationMaintain customer satisfaction Stay updated on departmental policy changes to determine responsesHandle customer data and information with confidentialityMaintain accurate records and databasesWhat you will needThe call centre team are often the first point of contact for a Department. It is essential that you enjoy providing a high level of customer service treating customers with honesty, fairness, sensitivity and dignity.Excellent interpersonal communication skillsHigh level of professionalismStrong problem solving abilities, especially in a high volume environmentAdvanced computer literacy skillsPrevious experience in a contact centre would be beneficialThis is a great opportunityWorking for NSW Government not only allows you to make a contribution through the work that you do, it also allows you to be a part of something bigger. It means embracing new challenges every day and learning from some of the nation’s best and brightest. Work as part of a diverse workforceMake time for what countsBe a part of something biggerNext stepsIf you are ready to apply for opportunities, please select “Apply Now”. We recruit for a broad range of job types across multiple departments and locations within the NSW Government, so if this type of role isn’t for you but you would like to be considered for other government roles, please email centralnswgovernment@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        We are seeking energetic and reliable customer service professionals who are interested in opportunities with the NSW Government as call centre officers. This is an opportunity to work for NSW Government, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with great office environments and flexible work options.About the roleAs a call centre operator you will be responsible for responding to incoming customer requests received through multiple channels, including telephone and email, following the Department's policies to solve customer enquiries. As the first point of contact for customers, you will need to have a commitment to customer service and and an ability to make quick and accurate decisions.Answer incoming customer enquiries and requests for informationMaintain customer satisfaction Stay updated on departmental policy changes to determine responsesHandle customer data and information with confidentialityMaintain accurate records and databasesWhat you will needThe call centre team are often the first point of contact for a Department. It is essential that you enjoy providing a high level of customer service treating customers with honesty, fairness, sensitivity and dignity.Excellent interpersonal communication skillsHigh level of professionalismStrong problem solving abilities, especially in a high volume environmentAdvanced computer literacy skillsPrevious experience in a contact centre would be beneficialThis is a great opportunityWorking for NSW Government not only allows you to make a contribution through the work that you do, it also allows you to be a part of something bigger. It means embracing new challenges every day and learning from some of the nation’s best and brightest. Work as part of a diverse workforceMake time for what countsBe a part of something biggerNext stepsIf you are ready to apply for opportunities, please select “Apply Now”. We recruit for a broad range of job types across multiple departments and locations within the NSW Government, so if this type of role isn’t for you but you would like to be considered for other government roles, please email centralnswgovernment@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • parramatta, new south wales
        • temporary
        • AU$28.00 - AU$32.00, per hour, plus super
        • full-time
        Customer Relations ConsultantWell known instantly recognised brandCorporate environment | onsite parking Monday to Friday | 9:00am - 5:00pmThe CompanyHighly reputable organisation in the Baulkham Hills area is currently recruiting an experienced, self motivated and confident Customer Service Consultant to join a busy and growing team. Working within a medium sized team and reporting into the Customer Service Manager. PositionLiaise with customers over the phone and via emailReceive a high volume of phone calls in a fast paced environmentRespond to customer calls in relation to orders and product queriesSupport Customer Service Manager with tasks as directedGeneral administrative duties Update customer details on the system CandidateExperience in an office based Customer Service/Call Centre positionAbility to provide the customer with a high level of serviceDemonstrate high attention to detail and accuracyExcellent verbal and written communication skillsAbility to work in a busy fast-paced work environmentCan work unsupervised BenefitsUp to $30.49 per hr + super depending on experienceOn site free parkingChance to work for a leading organisationShould you require further information, please contact Julia Montgomery on 02 9615 5368 or to apply email julia.montgomery@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Customer Relations ConsultantWell known instantly recognised brandCorporate environment | onsite parking Monday to Friday | 9:00am - 5:00pmThe CompanyHighly reputable organisation in the Baulkham Hills area is currently recruiting an experienced, self motivated and confident Customer Service Consultant to join a busy and growing team. Working within a medium sized team and reporting into the Customer Service Manager. PositionLiaise with customers over the phone and via emailReceive a high volume of phone calls in a fast paced environmentRespond to customer calls in relation to orders and product queriesSupport Customer Service Manager with tasks as directedGeneral administrative duties Update customer details on the system CandidateExperience in an office based Customer Service/Call Centre positionAbility to provide the customer with a high level of serviceDemonstrate high attention to detail and accuracyExcellent verbal and written communication skillsAbility to work in a busy fast-paced work environmentCan work unsupervised BenefitsUp to $30.49 per hr + super depending on experienceOn site free parkingChance to work for a leading organisationShould you require further information, please contact Julia Montgomery on 02 9615 5368 or to apply email julia.montgomery@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • adelaide, south australia
        • permanent
        • full-time
        Randstad are partnering with a global organisation to recruit multiple permanent part-time, full-time and casual positions in the Northern suburbs and Southern suburbs of Adelaide. This is a BRILLIANT opportunity for school leavers; graduates; or customer focused individuals who are looking for a career change to work in a contact centre environment with one of the leading providers of contact centre solutions and IT services. WHAT ARE WE LOOKING FOR?To be considered for this permanent role, you MUST be an AUSTRALIAN Citizen.You will have strong verbal communication - and be able to be clear and concise when handling calls made by the general public. You will receive excellent training - so no previous contact/call centre experience is required.What we are looking for are people who are resilient, have a positive attitude; strong customer service focus; and able to navigate around technology platforms, so if this sounds like you - then we want to hear from you! WHAT YOU GET IN RETURN? Flexible working arrangements ( full time, part time and casual hours available)Working onsite for one of the largest Contact Centre & IT services providersClose to public transportFull training providedOn-going support and developmentAccess to work with large government departmentsSupportive management teamOpportunity to progress your career To be considered for this opportunity, please click ‘apply now’At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad are partnering with a global organisation to recruit multiple permanent part-time, full-time and casual positions in the Northern suburbs and Southern suburbs of Adelaide. This is a BRILLIANT opportunity for school leavers; graduates; or customer focused individuals who are looking for a career change to work in a contact centre environment with one of the leading providers of contact centre solutions and IT services. WHAT ARE WE LOOKING FOR?To be considered for this permanent role, you MUST be an AUSTRALIAN Citizen.You will have strong verbal communication - and be able to be clear and concise when handling calls made by the general public. You will receive excellent training - so no previous contact/call centre experience is required.What we are looking for are people who are resilient, have a positive attitude; strong customer service focus; and able to navigate around technology platforms, so if this sounds like you - then we want to hear from you! WHAT YOU GET IN RETURN? Flexible working arrangements ( full time, part time and casual hours available)Working onsite for one of the largest Contact Centre & IT services providersClose to public transportFull training providedOn-going support and developmentAccess to work with large government departmentsSupportive management teamOpportunity to progress your career To be considered for this opportunity, please click ‘apply now’At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • adelaide, south australia
        • temporary
        • AU$28.00 - AU$30.00, per hour, Superannuation
        • full-time
        Randstad is currently partnering exclusively with a well-known State Government department to assist with customer service and administration border control across Adelaide Airport and CBD locations. You will be a great team player, have full availability and be passionate about providing the highest level of customer service to the general public.Pay Rate of $28-$30 per hour + superannuationFull time hours across a 7 day rosterState Government opportunityAbout the role We are seeking experienced customer service professionals who can start next week and have flexibility to work full time hours across a 7 day roster, both day and afternoon shift. You will be responsible for on a day to day basis:Assessing applications and providing pre-approvals to members of the public for border controlProviding face to face customer serviceInputting data accurately and in a timely manner into systemsAssisting with telephone enquiries from the general publicSkills and ExperienceOutstanding customer service and interpersonal skillsFast and efficient data entry skillsFlexibility with working hoursAbility to follow processes and proceduresWilling to undergo a background checkBenefitsBest workplace cultureGain exposure and experience within the public sectorGreat working conditionsHow to apply Click APPLY or contact Shannon Jarvis 8468 8006 or (shannon.jarvis@randstad.com.au) for all confidential enquiries before applying. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad is currently partnering exclusively with a well-known State Government department to assist with customer service and administration border control across Adelaide Airport and CBD locations. You will be a great team player, have full availability and be passionate about providing the highest level of customer service to the general public.Pay Rate of $28-$30 per hour + superannuationFull time hours across a 7 day rosterState Government opportunityAbout the role We are seeking experienced customer service professionals who can start next week and have flexibility to work full time hours across a 7 day roster, both day and afternoon shift. You will be responsible for on a day to day basis:Assessing applications and providing pre-approvals to members of the public for border controlProviding face to face customer serviceInputting data accurately and in a timely manner into systemsAssisting with telephone enquiries from the general publicSkills and ExperienceOutstanding customer service and interpersonal skillsFast and efficient data entry skillsFlexibility with working hoursAbility to follow processes and proceduresWilling to undergo a background checkBenefitsBest workplace cultureGain exposure and experience within the public sectorGreat working conditionsHow to apply Click APPLY or contact Shannon Jarvis 8468 8006 or (shannon.jarvis@randstad.com.au) for all confidential enquiries before applying. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • adelaide, south australia
        • temporary
        • AU$26.00 - AU$27.00 per hour
        • part-time
        Randstad are recruiting for a global organisation. You will be working on contracts for large Government clients. This company employs an inclusive and diverse workforce, with a great office environment. As a customer service officer you will be the first point of contact. It is essential that you enjoy providing a high level of customer service and enjoy working in a lively, fast paced environment. What we are looking for are people who are resilient, have a positive attitude; strong customer service focus; and able to navigate around technology platforms, so if this sounds like you - then we want to hear from you! About you: MUST be an AUSTRALIAN CITIZENExcellent customer service and telephone mannerAbility to pass a police checkBasic data entry and computer skillsMust be able to commence on July 5th 2021 Duties: Manage inbound customer enquiriesHandle customer data and information with confidentialityAccurately record customer information in the database The benefits: Casual Assignment – Minimum 3 set days per week requiredWork within a collaborative team with full training providedUse your customer service skills to gain experience industryInbound only, no salesOpportunity to progress your careerNoarlunga location – close to public transport! Next steps If you are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai and Juanita Forster and click “apply now”.Please note only short listed candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad are recruiting for a global organisation. You will be working on contracts for large Government clients. This company employs an inclusive and diverse workforce, with a great office environment. As a customer service officer you will be the first point of contact. It is essential that you enjoy providing a high level of customer service and enjoy working in a lively, fast paced environment. What we are looking for are people who are resilient, have a positive attitude; strong customer service focus; and able to navigate around technology platforms, so if this sounds like you - then we want to hear from you! About you: MUST be an AUSTRALIAN CITIZENExcellent customer service and telephone mannerAbility to pass a police checkBasic data entry and computer skillsMust be able to commence on July 5th 2021 Duties: Manage inbound customer enquiriesHandle customer data and information with confidentialityAccurately record customer information in the database The benefits: Casual Assignment – Minimum 3 set days per week requiredWork within a collaborative team with full training providedUse your customer service skills to gain experience industryInbound only, no salesOpportunity to progress your careerNoarlunga location – close to public transport! Next steps If you are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai and Juanita Forster and click “apply now”.Please note only short listed candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$60 - AU$63 per year
        • full-time
        Your new companyAn exciting opportunity has arisen for people that want to make a change. My clients dream is to build healthier and better lives and they want diverse and like minded people to make that change happen. You will play a key role in servicing customers within superannuation and Group Life Insurance make better choices in their lives. Your benefitsFlexible work life balance with 3 days at home 2 days in the officeOpportunity to start a career within Insurance and Superannuation Location can be based from Sydney CBD or Sydney Olympic ParkJoin a highly supportive and collaborative teamGreat staff benefits including reward and recognition programme Full time permanent position with career development Your new roleProvide a high level of customer service to customers with superannuation and group insurance enquiriesUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedHandle customer escalations and complaints in a professional manner to ensure a positive customer experienceTouch base with customers on all touch points of the journeyEnsure customers account is updated and written correspondence is sent accordingly Your skills and experienceAt Least 1 year of strong Call center experience is essentialAbility to work in a fast paced environmentA team player with a passion for customer serviceExcellent communication skills both written and verbalStrong attention to detail Please note: Applicants must be an Australian Citizen or Permanent Resident. Your next step To launch your career, click 'apply now' or contact Sandra Sadaka on clio.lenzi@randstad.com.au or 02 8095 1733 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new companyAn exciting opportunity has arisen for people that want to make a change. My clients dream is to build healthier and better lives and they want diverse and like minded people to make that change happen. You will play a key role in servicing customers within superannuation and Group Life Insurance make better choices in their lives. Your benefitsFlexible work life balance with 3 days at home 2 days in the officeOpportunity to start a career within Insurance and Superannuation Location can be based from Sydney CBD or Sydney Olympic ParkJoin a highly supportive and collaborative teamGreat staff benefits including reward and recognition programme Full time permanent position with career development Your new roleProvide a high level of customer service to customers with superannuation and group insurance enquiriesUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedHandle customer escalations and complaints in a professional manner to ensure a positive customer experienceTouch base with customers on all touch points of the journeyEnsure customers account is updated and written correspondence is sent accordingly Your skills and experienceAt Least 1 year of strong Call center experience is essentialAbility to work in a fast paced environmentA team player with a passion for customer serviceExcellent communication skills both written and verbalStrong attention to detail Please note: Applicants must be an Australian Citizen or Permanent Resident. Your next step To launch your career, click 'apply now' or contact Sandra Sadaka on clio.lenzi@randstad.com.au or 02 8095 1733 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • gold coast, queensland
        • permanent
        • AU$48,500 - AU$48,500, per year, plus super
        • full-time
        Randstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately. Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast!To be successful for this position you MUST be an Australian Citizen. About the roleAs a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you! Hours of work - 7am – 11pm $48,500 + super per annum Monday – Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and development A range of fantastic discounts on goods and servicesWho are you? You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations. Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systems Previous customer service experience Willingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW!Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately. Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast!To be successful for this position you MUST be an Australian Citizen. About the roleAs a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you! Hours of work - 7am – 11pm $48,500 + super per annum Monday – Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and development A range of fantastic discounts on goods and servicesWho are you? You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations. Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systems Previous customer service experience Willingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW!Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • temporary
        • AU$26.00 - AU$30.00, per hour, Super
        • part-time
        OverviewCasual Front of House staff needed for heritage-listed Australian Visitor Centre2 shifts per week, with a view to increase shifts in busy visiting periodsPaying $26-30ph + Super, Located in the Sydney CBD About your new roleAs a Visitor Services Officer you will have the key responsibility of greeting and welcoming visitors and guests to the centre. As part of a team, you will deliver excellent levels of customer service and administrative support through your contribution to the effective operation and performance of the centre. Your duties will include but not be limited to:Respond to customer enquiries any customer enquiriesWelcoming visitors to the building, and informing them of where they need to go throughout the centreProviding a positive customer experience for all visitors What you will needA flexible schedule - Shifts may change week to week and will increase during busier periods of the yearExperience working in a customer service position, providing assistance to internal and external stakeholdersStrong customer service skills; excellent communication skills, telephone manner and active listeningDemonstrated ability to work effectively in a team, with an ability to work autonomously under minimal supervision Your profile will demonstrate:MUST have working rights in AustraliaPrevious experience in front facing customer service roles Next stepsIf you are ready to apply for this opportunity, please select “Apply Now”. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        OverviewCasual Front of House staff needed for heritage-listed Australian Visitor Centre2 shifts per week, with a view to increase shifts in busy visiting periodsPaying $26-30ph + Super, Located in the Sydney CBD About your new roleAs a Visitor Services Officer you will have the key responsibility of greeting and welcoming visitors and guests to the centre. As part of a team, you will deliver excellent levels of customer service and administrative support through your contribution to the effective operation and performance of the centre. Your duties will include but not be limited to:Respond to customer enquiries any customer enquiriesWelcoming visitors to the building, and informing them of where they need to go throughout the centreProviding a positive customer experience for all visitors What you will needA flexible schedule - Shifts may change week to week and will increase during busier periods of the yearExperience working in a customer service position, providing assistance to internal and external stakeholdersStrong customer service skills; excellent communication skills, telephone manner and active listeningDemonstrated ability to work effectively in a team, with an ability to work autonomously under minimal supervision Your profile will demonstrate:MUST have working rights in AustraliaPrevious experience in front facing customer service roles Next stepsIf you are ready to apply for this opportunity, please select “Apply Now”. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • kilsyth, victoria
        • permanent
        • AU$90,000 - AU$120,000, per year, superannuation
        • full-time
        Our client is Australia's leading specialist in custom made residential and industrial garage doors and shutters. With over 60 years of experience in the industry that continues to grow, we are seeking a passionate and driven National Customer Service Manager to join a high performing and rewarding team environment. Reporting to the National Advice Manager, you will be responsible for overseeing the entire Customer Service function to build a team of high performing consultants who are motivated to and continuously provide excellent customer service across all channels of the Installations process. About the role:Managing and leading the Customer Service team (x2 team leaders & x20 direct reports)Ensuring same day order entry and customer service response across the entire teamEnsuring salesforce queues and warranty requests are managed within agreed timeframesMeeting call volumes, abandoned call targets and order entry targets consistently KPI's and performance reviews with the teamMaking decisions and providing input to further build the CS functionAbout you:Minimum 5 years of experience leading a customer service departmentPassion for customer service excellenceDemonstrated ability to manage, motivate and lead a high performing teamStrong strategic & analytical capabilityHighly articulate communicator both written and verbalAutonomous & Process orientated If you believe you are the perfect candidate for this exciting and rewarding opportunity, hit the APPLY button now. Alternatively, please send a copy of your CV or query to Jasmine.Nuredin@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Our client is Australia's leading specialist in custom made residential and industrial garage doors and shutters. With over 60 years of experience in the industry that continues to grow, we are seeking a passionate and driven National Customer Service Manager to join a high performing and rewarding team environment. Reporting to the National Advice Manager, you will be responsible for overseeing the entire Customer Service function to build a team of high performing consultants who are motivated to and continuously provide excellent customer service across all channels of the Installations process. About the role:Managing and leading the Customer Service team (x2 team leaders & x20 direct reports)Ensuring same day order entry and customer service response across the entire teamEnsuring salesforce queues and warranty requests are managed within agreed timeframesMeeting call volumes, abandoned call targets and order entry targets consistently KPI's and performance reviews with the teamMaking decisions and providing input to further build the CS functionAbout you:Minimum 5 years of experience leading a customer service departmentPassion for customer service excellenceDemonstrated ability to manage, motivate and lead a high performing teamStrong strategic & analytical capabilityHighly articulate communicator both written and verbalAutonomous & Process orientated If you believe you are the perfect candidate for this exciting and rewarding opportunity, hit the APPLY button now. Alternatively, please send a copy of your CV or query to Jasmine.Nuredin@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$60 - AU$63 per year
        • full-time
        Your new company An exciting opportunity has arisen for people that want to make a change. My clients dream is to build healthier and better lives and they want diverse and like minded people to make that change happen. You will play a key role in servicing customers within superannuation and Group Life Insurance make better choices in their lives. Your benefits Flexible work life balance with 3 days at home 2 days in the officeOpportunity to start a career within Insurance and SuperannuationLocation can be based from Sydney CBD or Sydney Olympic ParkJoin a highly supportive and collaborative teamGreat staff benefits including reward and recognition programmeFull time permanent position with career developmentYour new role Provide a high level of customer service to customers with superannuation and group insurance enquiriesUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedHandle customer escalations and complaints in a professional manner to ensure a positive customer experienceTouch base with customers on all touch points of the journeyEnsure customers account is updated and written correspondence is sent accordinglyYour skills and experience At Least 1 year of strong Call center experience is essentialAbility to work in a fast paced environmentA team player with a passion for customer serviceExcellent communication skills both written and verbalStrong attention to detailPlease note: Applicants must be an Australian Citizen or Permanent Resident. Your next step To launch your career, click 'apply now' or contact Sandra Sadaka on clio.lenzi@randstad.com.au or 02 8095 1733 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new company An exciting opportunity has arisen for people that want to make a change. My clients dream is to build healthier and better lives and they want diverse and like minded people to make that change happen. You will play a key role in servicing customers within superannuation and Group Life Insurance make better choices in their lives. Your benefits Flexible work life balance with 3 days at home 2 days in the officeOpportunity to start a career within Insurance and SuperannuationLocation can be based from Sydney CBD or Sydney Olympic ParkJoin a highly supportive and collaborative teamGreat staff benefits including reward and recognition programmeFull time permanent position with career developmentYour new role Provide a high level of customer service to customers with superannuation and group insurance enquiriesUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedHandle customer escalations and complaints in a professional manner to ensure a positive customer experienceTouch base with customers on all touch points of the journeyEnsure customers account is updated and written correspondence is sent accordinglyYour skills and experience At Least 1 year of strong Call center experience is essentialAbility to work in a fast paced environmentA team player with a passion for customer serviceExcellent communication skills both written and verbalStrong attention to detailPlease note: Applicants must be an Australian Citizen or Permanent Resident. Your next step To launch your career, click 'apply now' or contact Sandra Sadaka on clio.lenzi@randstad.com.au or 02 8095 1733 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$60 - AU$63 per year
        • full-time
        Your new company An exciting opportunity has arisen for people that want to make a change. My clients dream is to build healthier and better lives and they want diverse and like minded people to make that change happen. You will play a key role in servicing customers within superannuation and Group Life Insurance make better choices in their lives. Your benefits Flexible work life balance with 3 days at home 2 days in the officeOpportunity to start a career within Insurance and SuperannuationLocation can be based from Sydney CBD or Sydney Olympic ParkJoin a highly supportive and collaborative teamGreat staff benefits including reward and recognition programmeFull time permanent position with career developmentYour new role Provide a high level of customer service to customers with superannuation and group insurance enquiriesUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedHandle customer escalations and complaints in a professional manner to ensure a positive customer experienceTouch base with customers on all touch points of the journeyEnsure customers account is updated and written correspondence is sent accordinglyYour skills and experience At Least 1 year of strong Call center experience is essentialAbility to work in a fast paced environmentA team player with a passion for customer serviceExcellent communication skills both written and verbalStrong attention to detailPlease note: Applicants must be an Australian Citizen or Permanent Resident. Your next step To launch your career, click 'apply now' or contact Sandra Sadaka on clio.lenzi@randstad.com.au or 02 8095 1733 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new company An exciting opportunity has arisen for people that want to make a change. My clients dream is to build healthier and better lives and they want diverse and like minded people to make that change happen. You will play a key role in servicing customers within superannuation and Group Life Insurance make better choices in their lives. Your benefits Flexible work life balance with 3 days at home 2 days in the officeOpportunity to start a career within Insurance and SuperannuationLocation can be based from Sydney CBD or Sydney Olympic ParkJoin a highly supportive and collaborative teamGreat staff benefits including reward and recognition programmeFull time permanent position with career developmentYour new role Provide a high level of customer service to customers with superannuation and group insurance enquiriesUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedHandle customer escalations and complaints in a professional manner to ensure a positive customer experienceTouch base with customers on all touch points of the journeyEnsure customers account is updated and written correspondence is sent accordinglyYour skills and experience At Least 1 year of strong Call center experience is essentialAbility to work in a fast paced environmentA team player with a passion for customer serviceExcellent communication skills both written and verbalStrong attention to detailPlease note: Applicants must be an Australian Citizen or Permanent Resident. Your next step To launch your career, click 'apply now' or contact Sandra Sadaka on clio.lenzi@randstad.com.au or 02 8095 1733 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$60 - AU$63 per year
        • full-time
        Your new company An exciting opportunity has arisen for people that want to make a change. My clients dream is to build healthier and better lives and they want diverse and like minded people to make that change happen. You will play a key role in servicing customers within superannuation and Group Life Insurance make better choices in their lives. Your benefits Flexible work life balance with 3 days at home 2 days in the officeOpportunity to start a career within Insurance and SuperannuationLocation can be based from Sydney CBD or Sydney Olympic ParkJoin a highly supportive and collaborative teamGreat staff benefits including reward and recognition programmeFull time permanent position with career developmentYour new role Provide a high level of customer service to customers with superannuation and group insurance enquiriesUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedHandle customer escalations and complaints in a professional manner to ensure a positive customer experienceTouch base with customers on all touch points of the journeyEnsure customers account is updated and written correspondence is sent accordinglyYour skills and experience At Least 1 year of strong Call center experience is essentialAbility to work in a fast paced environmentA team player with a passion for customer serviceExcellent communication skills both written and verbalStrong attention to detailPlease note: Applicants must be an Australian Citizen or Permanent Resident. Your next step To launch your career, click 'apply now' or contact Sandra Sadaka on clio.lenzi@randstad.com.au or 02 8095 1733 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new company An exciting opportunity has arisen for people that want to make a change. My clients dream is to build healthier and better lives and they want diverse and like minded people to make that change happen. You will play a key role in servicing customers within superannuation and Group Life Insurance make better choices in their lives. Your benefits Flexible work life balance with 3 days at home 2 days in the officeOpportunity to start a career within Insurance and SuperannuationLocation can be based from Sydney CBD or Sydney Olympic ParkJoin a highly supportive and collaborative teamGreat staff benefits including reward and recognition programmeFull time permanent position with career developmentYour new role Provide a high level of customer service to customers with superannuation and group insurance enquiriesUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedHandle customer escalations and complaints in a professional manner to ensure a positive customer experienceTouch base with customers on all touch points of the journeyEnsure customers account is updated and written correspondence is sent accordinglyYour skills and experience At Least 1 year of strong Call center experience is essentialAbility to work in a fast paced environmentA team player with a passion for customer serviceExcellent communication skills both written and verbalStrong attention to detailPlease note: Applicants must be an Australian Citizen or Permanent Resident. Your next step To launch your career, click 'apply now' or contact Sandra Sadaka on clio.lenzi@randstad.com.au or 02 8095 1733 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • gold coast, queensland
        • permanent
        • AU$22.30 - AU$22.30, per hour, plus super & candidate benefits
        • full-time
        Your New CompanyAward winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers. Due to growth in the business the opportunity has arised to work with an energetic and supportive team to provide outstanding customer service to banking customers. Your new company offers full paid training, a $1000 sign on bonus plus further monthly incentives.Your New PositionRespond to all customer enquiries and engage with customers effectivelyHandle all inbound calls with empathy and solutions to resolve problemsInvestigate all queriesAssist customers with utilising digital productsPrioritise and exceed KPI targets in fast paced environments.Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsPrevious customer service experience (in any industry)Excellent verbal and written communication to engage and build relationshipsEnergetic and willingness to achieve results.What is on OfferCompetitive Salary PackageFun team and working environmentFull time roster (7am-12am)Be part of a diverse and supportive working environment.All candidates for this role must be over 18, Australian residents and happy to undergo the relevant pre employment checks. Please apply now by clicking apply or email Alexandria Howes - alexandria.howes@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your New CompanyAward winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers. Due to growth in the business the opportunity has arised to work with an energetic and supportive team to provide outstanding customer service to banking customers. Your new company offers full paid training, a $1000 sign on bonus plus further monthly incentives.Your New PositionRespond to all customer enquiries and engage with customers effectivelyHandle all inbound calls with empathy and solutions to resolve problemsInvestigate all queriesAssist customers with utilising digital productsPrioritise and exceed KPI targets in fast paced environments.Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsPrevious customer service experience (in any industry)Excellent verbal and written communication to engage and build relationshipsEnergetic and willingness to achieve results.What is on OfferCompetitive Salary PackageFun team and working environmentFull time roster (7am-12am)Be part of a diverse and supportive working environment.All candidates for this role must be over 18, Australian residents and happy to undergo the relevant pre employment checks. Please apply now by clicking apply or email Alexandria Howes - alexandria.howes@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • adelaide, south australia
        • temporary
        • AU$22.00 - AU$26.00 per hour
        • part-time
        Who we areRandstad is now recruiting for casual customer service officers for the Golden Grove Recreation and Arts Centre. This North Eastern based Centre is one of Adelaide’s leading venues for performances, functions, events and sports hire. Located in the City of Tea Tree Gully, the Golden Grove Recreation and Arts Centre includes a 3 court stadium, meeting room and theatre. The facility is a 7 day a week business and operates up to 16 hours a day.The RoleCustomer Service Officers are responsible for providing a high level of customer service to all patrons and create an enjoyable and safe environment.Ability to solve problems and handle customer enquiries and complaintsAbility to use computer software e.g. Point of sale systems and Windows/ApplicationsCash handling, including receiving and recording cash transactionsExperience in reception and administration Experience in general office proceduresWorking collaboratively in a team environment Current shifts available include Thursday evenings, Saturdays and SundaysThere is also potential to be offered coverage shifts and extra hours, mainly on evenings and weekends.QualificationsReceptionists will be required to possess the following certificates:Working with Children Check / DCSi – Child Related ScreeningCurrent First Aid CertificateWilling to be Covid Marshall and Emergency WardenHow to applyTo be successful in securing a position, you will hold the above certificates, or be willing to obtain certification prior to the induction training. You will be available and flexible with shifts throughout the season, as well as personable, approachable and have a strong work ethic.If you are interested in working as a Receptionist this summer, please apply using the below link. If you have any questions, please contact Sofia Sy - sofia.sy@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Who we areRandstad is now recruiting for casual customer service officers for the Golden Grove Recreation and Arts Centre. This North Eastern based Centre is one of Adelaide’s leading venues for performances, functions, events and sports hire. Located in the City of Tea Tree Gully, the Golden Grove Recreation and Arts Centre includes a 3 court stadium, meeting room and theatre. The facility is a 7 day a week business and operates up to 16 hours a day.The RoleCustomer Service Officers are responsible for providing a high level of customer service to all patrons and create an enjoyable and safe environment.Ability to solve problems and handle customer enquiries and complaintsAbility to use computer software e.g. Point of sale systems and Windows/ApplicationsCash handling, including receiving and recording cash transactionsExperience in reception and administration Experience in general office proceduresWorking collaboratively in a team environment Current shifts available include Thursday evenings, Saturdays and SundaysThere is also potential to be offered coverage shifts and extra hours, mainly on evenings and weekends.QualificationsReceptionists will be required to possess the following certificates:Working with Children Check / DCSi – Child Related ScreeningCurrent First Aid CertificateWilling to be Covid Marshall and Emergency WardenHow to applyTo be successful in securing a position, you will hold the above certificates, or be willing to obtain certification prior to the induction training. You will be available and flexible with shifts throughout the season, as well as personable, approachable and have a strong work ethic.If you are interested in working as a Receptionist this summer, please apply using the below link. If you have any questions, please contact Sofia Sy - sofia.sy@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • bankstown, new south wales
        • permanent
        • AU$55,000 - AU$57,000, per year, super
        • full-time
        Your New CompanyAn Australian Kitchen Appliances company is seeking a professional Customer Service Representative to join their nurturing and friendly team located in Chullora. This business is renowned for its career development and close-knit team dynamic. Your New RoleAs the Customer Service Assistant, you will be responsible for providing administrative and customer service support to inbound calling customers. You will be reporting directly to the National repair manager, who is highly regarded within the business for their friendly and supportive leadership style.Your Main Responsibilities Liaising with customers for repairs and ordering in spare partsDelivering a high level of customer serviceDealing with inbound enquiries from customersInforming customers of unforeseen delays or problemsYour Company BenefitsWork for an Australian company Company-wide health & well-being initiativesFree parking on site Laptop and headset provided Annual Performance BonusesSuccessful team with a common goal to provide a fantastic service $56,000 starting salary with the potential to increase as your capabilities developFull training to start with ongoing learning and development opportunitiesAttractive Kitchen appliance discounts for you and your familyYour ExperiencePrevious experience in admin, call centre, customer service and spare parts is desired Articulate written communicationProfessional and consultative customer service skillsThe ability to work under pressure and work towards KPI'sIf you feel this role sounds like you please click apply nowAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your New CompanyAn Australian Kitchen Appliances company is seeking a professional Customer Service Representative to join their nurturing and friendly team located in Chullora. This business is renowned for its career development and close-knit team dynamic. Your New RoleAs the Customer Service Assistant, you will be responsible for providing administrative and customer service support to inbound calling customers. You will be reporting directly to the National repair manager, who is highly regarded within the business for their friendly and supportive leadership style.Your Main Responsibilities Liaising with customers for repairs and ordering in spare partsDelivering a high level of customer serviceDealing with inbound enquiries from customersInforming customers of unforeseen delays or problemsYour Company BenefitsWork for an Australian company Company-wide health & well-being initiativesFree parking on site Laptop and headset provided Annual Performance BonusesSuccessful team with a common goal to provide a fantastic service $56,000 starting salary with the potential to increase as your capabilities developFull training to start with ongoing learning and development opportunitiesAttractive Kitchen appliance discounts for you and your familyYour ExperiencePrevious experience in admin, call centre, customer service and spare parts is desired Articulate written communicationProfessional and consultative customer service skillsThe ability to work under pressure and work towards KPI'sIf you feel this role sounds like you please click apply nowAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$65,000 - AU$70,000, per year, + Super
        • full-time
        The Company Due to continuous growth, you will join a successful and well established organisation in the Southwest area. This is a great opportunity for an individual to work within a close knit team in a vibrant and hard working environment. You will have continuous support to ensure you are successful in your new role.Key responsibilities:Respond to customer queries Provide sales support as requiredProcess orders via phone and emailRaise purchase orders and process invoicesLiaise with internal departments in relation to stock and deliveryThe CandidateExperience in a similar office based customer service roleDemonstrate exceptional interpersonal skillsAbility to work under pressure and prioritise tasksPositive attitude attitude with a strong work ethicQuick learner and able to take directionHigh attention to detailExperience with a system such as SAP, Oracle or AS400The Benefits.Attractive salary package!On site GYM!Ingleburn location with free parking onsiteTrusting, motivated and fun team to work with each dayExcellent company incentives and team environment.Great growth and development opportunitiesJoin a company that gives back to various charitiesShould you require any additional information please contact Maradina Youkhanna on 02 9615 5352 or email Maradina.youkhanna@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        The Company Due to continuous growth, you will join a successful and well established organisation in the Southwest area. This is a great opportunity for an individual to work within a close knit team in a vibrant and hard working environment. You will have continuous support to ensure you are successful in your new role.Key responsibilities:Respond to customer queries Provide sales support as requiredProcess orders via phone and emailRaise purchase orders and process invoicesLiaise with internal departments in relation to stock and deliveryThe CandidateExperience in a similar office based customer service roleDemonstrate exceptional interpersonal skillsAbility to work under pressure and prioritise tasksPositive attitude attitude with a strong work ethicQuick learner and able to take directionHigh attention to detailExperience with a system such as SAP, Oracle or AS400The Benefits.Attractive salary package!On site GYM!Ingleburn location with free parking onsiteTrusting, motivated and fun team to work with each dayExcellent company incentives and team environment.Great growth and development opportunitiesJoin a company that gives back to various charitiesShould you require any additional information please contact Maradina Youkhanna on 02 9615 5352 or email Maradina.youkhanna@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • temporary
        • AU$28.00 - AU$40.00 per hour
        • full-time
        We are seeking energetic and reliable client service professionals who are interested in opportunities with the NSW Government as client service officers. This is an opportunity to work for NSW Government, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with great office environments and flexible work options.About the roleAs a client service officer you will be responsible for managing client requests received through multiple channels, including telephone and email, following the Department's policies to solve enquiries and provide advice. As you will be dealing with a range of people from various backgrounds, including those who are vulnerable, you will need to have a commitment to customer service and and an ability to make quick and accurate decisions.Manage a high volume of client enquiries and providing advice as neededMaintain a professional and high quality serviceStay updated on departmental policy changes to determine responsesHandle client data and information with confidentialityMaintain accurate records and databasesWhat you will needThe client service team are often the first point of contact for a Department. It is essential that you enjoy providing a high level of client service treating clients with honesty, fairness, sensitivity and dignity.Experience in case management, social work or the disability sectorExcellent interpersonal communication skillsHigh level of professionalismDemonstrated success with issue resolution, especially in a high volume environmentAdvanced computer literacy skillsAbility to display empathy and reslienceThis is a great opportunityWorking for NSW Government not only allows you to make a contribution through the work that you do, it also allows you to be a part of something bigger. It means embracing new challenges every day and learning from some of the nation’s best and brightest. Work as part of a diverse workforceMake time for what countsBe a part of something biggerNext stepsIf you are ready to apply for opportunities, please select “Apply Now”. We recruit for a broad range of job types across multiple departments and locations within the NSW Government, so if this type of role isn’t for you but you would like to be considered for other government roles, please email centralnswgovernment@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        We are seeking energetic and reliable client service professionals who are interested in opportunities with the NSW Government as client service officers. This is an opportunity to work for NSW Government, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with great office environments and flexible work options.About the roleAs a client service officer you will be responsible for managing client requests received through multiple channels, including telephone and email, following the Department's policies to solve enquiries and provide advice. As you will be dealing with a range of people from various backgrounds, including those who are vulnerable, you will need to have a commitment to customer service and and an ability to make quick and accurate decisions.Manage a high volume of client enquiries and providing advice as neededMaintain a professional and high quality serviceStay updated on departmental policy changes to determine responsesHandle client data and information with confidentialityMaintain accurate records and databasesWhat you will needThe client service team are often the first point of contact for a Department. It is essential that you enjoy providing a high level of client service treating clients with honesty, fairness, sensitivity and dignity.Experience in case management, social work or the disability sectorExcellent interpersonal communication skillsHigh level of professionalismDemonstrated success with issue resolution, especially in a high volume environmentAdvanced computer literacy skillsAbility to display empathy and reslienceThis is a great opportunityWorking for NSW Government not only allows you to make a contribution through the work that you do, it also allows you to be a part of something bigger. It means embracing new challenges every day and learning from some of the nation’s best and brightest. Work as part of a diverse workforceMake time for what countsBe a part of something biggerNext stepsIf you are ready to apply for opportunities, please select “Apply Now”. We recruit for a broad range of job types across multiple departments and locations within the NSW Government, so if this type of role isn’t for you but you would like to be considered for other government roles, please email centralnswgovernment@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$64 - AU$65 per year
        • full-time
        Web Chat- Global Financial Services Permanent live chat positions available with an attractive salaryJoin a digital bank and be a part of an ambitious and forward-thinking teamModern, state-of-art office conveniently located in the heart of Sydney CBD Your new companyOur client values different ideas and cultures, open and honest communication and those willing to face a challenge. They put a focus on customer-centric propositions and innovative and efficient distribution channels.They are dependable, resilient and trustworthy business partners. Employees are empowered to take ownership of their responsibilities, use personal judgment for decision making and to stand for what they believe is right. Your new roleJoin a team Web Chat representatives who work to understand customer needs and recommend appropriate products while maintaining the customer experienceWith a customer focus mindset , you will identify customer needs and communicate through live chat and email Professionally provide comprehensive, personal service while ensuring compliance with regulatory requirements and quality assurance standardsManage multiple platforms to provide solutions to customers Your skills and experienceDemonstrated achievement within a similar Web chat position within banking and financial servicesExcellent verbal and written communication skills that allow you to build rapport and develop strong customer relationshipsAt least 1 year of experience in Banking and Finance is desired Ability to take ownership of customer relationships in order to resolve queriesHighly organised and great time managementAbility to provide empathy via live chat and emailYour benefitsBegin your career with one of Australia’s leading digital Banking organizations and enjoy the opportunity to develop as a sales person within a service culture.Work for a company that offers a comprehensive, market-competitive pay and benefits package to support your professional and personal needsA thorough on-boarding and training program to help you get started and hit the ground running in your new roleState of the art offices in hustle and bustle of Sydney CBDPermanent opportunities with the opportunity to grow and developFun and vibrant culture in a modern evironment Your next stepTo launch your career, click ‘apply now’ or send your updated resume to clio.lenzi@randstad.com.au Australian Citizen or Permanent Residents will be considered for this roleAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Web Chat- Global Financial Services Permanent live chat positions available with an attractive salaryJoin a digital bank and be a part of an ambitious and forward-thinking teamModern, state-of-art office conveniently located in the heart of Sydney CBD Your new companyOur client values different ideas and cultures, open and honest communication and those willing to face a challenge. They put a focus on customer-centric propositions and innovative and efficient distribution channels.They are dependable, resilient and trustworthy business partners. Employees are empowered to take ownership of their responsibilities, use personal judgment for decision making and to stand for what they believe is right. Your new roleJoin a team Web Chat representatives who work to understand customer needs and recommend appropriate products while maintaining the customer experienceWith a customer focus mindset , you will identify customer needs and communicate through live chat and email Professionally provide comprehensive, personal service while ensuring compliance with regulatory requirements and quality assurance standardsManage multiple platforms to provide solutions to customers Your skills and experienceDemonstrated achievement within a similar Web chat position within banking and financial servicesExcellent verbal and written communication skills that allow you to build rapport and develop strong customer relationshipsAt least 1 year of experience in Banking and Finance is desired Ability to take ownership of customer relationships in order to resolve queriesHighly organised and great time managementAbility to provide empathy via live chat and emailYour benefitsBegin your career with one of Australia’s leading digital Banking organizations and enjoy the opportunity to develop as a sales person within a service culture.Work for a company that offers a comprehensive, market-competitive pay and benefits package to support your professional and personal needsA thorough on-boarding and training program to help you get started and hit the ground running in your new roleState of the art offices in hustle and bustle of Sydney CBDPermanent opportunities with the opportunity to grow and developFun and vibrant culture in a modern evironment Your next stepTo launch your career, click ‘apply now’ or send your updated resume to clio.lenzi@randstad.com.au Australian Citizen or Permanent Residents will be considered for this roleAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$54 - AU$60 per year
        • full-time
        Your new companyAn exciting opportunity has arisen for people that want to make a change. My clients dream is to build healthier and better lives and they want diverse and like minded people to make that change happen. You will play a key role in servicing customers within superannuation and Group Life Insurance make better choices in their lives. Your benefitsFlexible work life balance with 3 days at home 2 days in the officeOpportunity to start a career within Insurance and Superannuation Location can be based from Sydney CBD or Sydney Olympic ParkJoin a highly supportive and collaborative teamGreat staff benefits including reward and recognition programme Full time permanent position with career development Your new roleProvide a high level of customer service to customers with superannuation and group insurance enquiriesUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedHandle customer escalations and complaints in a professional manner to ensure a positive customer experienceTouch base with customers on all touch points of the journeyEnsure customers account is updated and written correspondence is sent accordingly Your skills and experienceAt Least 1 year of strong Call center experience is essentialAbility to work in a fast paced environmentA team player with a passion for customer serviceExcellent communication skills both written and verbalStrong attention to detail Please note: Applicants must be an Australian Citizen or Permanent Resident. Your next step To launch your career, click 'apply now' or contact Clio Lenzi on clio.lenzi@randstad.com.au or 02 8095 1733 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new companyAn exciting opportunity has arisen for people that want to make a change. My clients dream is to build healthier and better lives and they want diverse and like minded people to make that change happen. You will play a key role in servicing customers within superannuation and Group Life Insurance make better choices in their lives. Your benefitsFlexible work life balance with 3 days at home 2 days in the officeOpportunity to start a career within Insurance and Superannuation Location can be based from Sydney CBD or Sydney Olympic ParkJoin a highly supportive and collaborative teamGreat staff benefits including reward and recognition programme Full time permanent position with career development Your new roleProvide a high level of customer service to customers with superannuation and group insurance enquiriesUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedHandle customer escalations and complaints in a professional manner to ensure a positive customer experienceTouch base with customers on all touch points of the journeyEnsure customers account is updated and written correspondence is sent accordingly Your skills and experienceAt Least 1 year of strong Call center experience is essentialAbility to work in a fast paced environmentA team player with a passion for customer serviceExcellent communication skills both written and verbalStrong attention to detail Please note: Applicants must be an Australian Citizen or Permanent Resident. Your next step To launch your career, click 'apply now' or contact Clio Lenzi on clio.lenzi@randstad.com.au or 02 8095 1733 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • temporary
        • AU$33.33 - AU$33.33, per hour, plus super
        • full-time
        Your new companyWorking for a Big 4 Bank means that you will receive world-class training and support. You will be playing a key role in supporting their customers, who are at the heart of their business. This team is looking for hard working, outcome focused individuals, who strive to deliver exceptional customer service.Your new roleProvide a high level of customer service predominantly via email, with a small element of inbound callsUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedEnsure customers records are kept up to dateAdministration duties as requiredYour skills and experiencePrevious banking experience is essentialPayments or retail banking experience is highly desirable - perfect opportunity for branch employees wanting to move into a back office positionAbility to multi-task and thrive in a busy environmentExcellent communication skills, both written and verbal‘Tech savvy’ with the ability to pick up new systems quicklyYour benefitsDetailed training and ongoing supportMonday - Friday full-time standard working hoursCompetitive hourly rate of $33.33 per hour + super 12 month ongoing temp position with potential to go permOpportunity to work from home full-time, after initial training period in office (Sydney CBD)Your next steps Click 'Apply Now' with an updated copy of your CV!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new companyWorking for a Big 4 Bank means that you will receive world-class training and support. You will be playing a key role in supporting their customers, who are at the heart of their business. This team is looking for hard working, outcome focused individuals, who strive to deliver exceptional customer service.Your new roleProvide a high level of customer service predominantly via email, with a small element of inbound callsUse multiple computer systems, alongside your problem solving skills, to ensure customer queries are resolvedEnsure customers records are kept up to dateAdministration duties as requiredYour skills and experiencePrevious banking experience is essentialPayments or retail banking experience is highly desirable - perfect opportunity for branch employees wanting to move into a back office positionAbility to multi-task and thrive in a busy environmentExcellent communication skills, both written and verbal‘Tech savvy’ with the ability to pick up new systems quicklyYour benefitsDetailed training and ongoing supportMonday - Friday full-time standard working hoursCompetitive hourly rate of $33.33 per hour + super 12 month ongoing temp position with potential to go permOpportunity to work from home full-time, after initial training period in office (Sydney CBD)Your next steps Click 'Apply Now' with an updated copy of your CV!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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