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6 jobs found in New South Wales

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    • sydney, new south wales
    • permanent
    • full-time
    One of the world’s largest data and insight solution providers in the world. Working across sixteen primary industries including, healthcare, consumer, technology, financial services and construction. The Relationship Management team was established to bridge the gap for clients between Customer Success and Account Management. The team has grown exponentially over the last 12 months and continues to grow further at a steady pace.As a member of the Relationship Management team, you will work in a highly supportive and collaborative culture. The role is dynamic and fast-paced, and provides a lot of autonomy and ownership.Overall Objective: To work as part of the growing Customer Success function to help further embed unique and differentiated products and services into clients’ organisations, working on initiative-led projects to generate strong recurring revenue (client retention) for the business and commitment to longer-term partnerships. This will be through the build of stronger client-side relationships and product adoption. To be the Voice of the Customer to ensure strong business understanding and responsiveness to customers needs to help with the positioning of our unique products, services and consulting capabilities.Responsibilities:• Develop best-in-class customer relationships through an understanding of customer environment, business challenges and fit for the company's range of unique products and services• Champion a culture of customer success & value within the division through delivering high levels of client-side activity and understanding• Improve product awareness, usage and stickiness across existing clients for core and cross-vertical content to optimise and grow existing relationships• Work on group-level initiatives and campaigns to drive renewal rates, business growth and longer-term customer partnerships and contractual arrangements• Deliver cross-sell, upsell & consulting leads by month-as per the agreed targets• Conduct regular 1:1 reviews with Head of Account Management to review performance against KPIs & targets• Conduct regular 1:1 reviews with Account Management team to ensure account plans are in place for high growth, high risk and high value clients and fully align to the overarching global / regional account manager plans• Deliver against Playbook activities for all clients within portfolio• Be the voice of the customer for continuous product enhancement and usability, alongside delivering client use-cases for our cross-vertical content & positioning to differentiate and grow client-side relationships• Deliver client-side focus groups to engage & embed all aspects of our services into the relevant stakeholder groups• Influence customer advocacy and drive incremental improvement in GlobalData’s NPS scoresExperience required:• Minimum 3-5 years’ experience in a customer-facing account management/customer success role• Strong empathy for customers and passion for growth• Ability to engage customers through story-telling and bringing new products to life• Demonstrated intellectual curiosity• Is an enthusiastic team member with the ability to inspire others• Excellent oral and written communication skills• Demonstrated ability to meet deadlines and have excellent attention to detail• Well defined prioritisation and organisational skills• Ability to collect and analyze information, problem-solve, and make decisions• Salesforce and Microsoft Office experience required• Foreign languages needed: Mandarin, Japanese or KoreanAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    One of the world’s largest data and insight solution providers in the world. Working across sixteen primary industries including, healthcare, consumer, technology, financial services and construction. The Relationship Management team was established to bridge the gap for clients between Customer Success and Account Management. The team has grown exponentially over the last 12 months and continues to grow further at a steady pace.As a member of the Relationship Management team, you will work in a highly supportive and collaborative culture. The role is dynamic and fast-paced, and provides a lot of autonomy and ownership.Overall Objective: To work as part of the growing Customer Success function to help further embed unique and differentiated products and services into clients’ organisations, working on initiative-led projects to generate strong recurring revenue (client retention) for the business and commitment to longer-term partnerships. This will be through the build of stronger client-side relationships and product adoption. To be the Voice of the Customer to ensure strong business understanding and responsiveness to customers needs to help with the positioning of our unique products, services and consulting capabilities.Responsibilities:• Develop best-in-class customer relationships through an understanding of customer environment, business challenges and fit for the company's range of unique products and services• Champion a culture of customer success & value within the division through delivering high levels of client-side activity and understanding• Improve product awareness, usage and stickiness across existing clients for core and cross-vertical content to optimise and grow existing relationships• Work on group-level initiatives and campaigns to drive renewal rates, business growth and longer-term customer partnerships and contractual arrangements• Deliver cross-sell, upsell & consulting leads by month-as per the agreed targets• Conduct regular 1:1 reviews with Head of Account Management to review performance against KPIs & targets• Conduct regular 1:1 reviews with Account Management team to ensure account plans are in place for high growth, high risk and high value clients and fully align to the overarching global / regional account manager plans• Deliver against Playbook activities for all clients within portfolio• Be the voice of the customer for continuous product enhancement and usability, alongside delivering client use-cases for our cross-vertical content & positioning to differentiate and grow client-side relationships• Deliver client-side focus groups to engage & embed all aspects of our services into the relevant stakeholder groups• Influence customer advocacy and drive incremental improvement in GlobalData’s NPS scoresExperience required:• Minimum 3-5 years’ experience in a customer-facing account management/customer success role• Strong empathy for customers and passion for growth• Ability to engage customers through story-telling and bringing new products to life• Demonstrated intellectual curiosity• Is an enthusiastic team member with the ability to inspire others• Excellent oral and written communication skills• Demonstrated ability to meet deadlines and have excellent attention to detail• Well defined prioritisation and organisational skills• Ability to collect and analyze information, problem-solve, and make decisions• Salesforce and Microsoft Office experience required• Foreign languages needed: Mandarin, Japanese or KoreanAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • rydalmere, new south wales
    • permanent
    • full-time
    This company is a well known manufacturer of electrical products used in commercial and residential buildings. Our client has one of the largest electrical wholesale networks in NSW as well as having key relationships with the state's electrical contractors. Due to further growth within the company, the NSW sales team is now adding an extra technical sales representative to their high achieving team. This position will be a focal point position that will manage both wholesale and contractor accounts in Sydney. Candidates who have a background in electrical systems who have relationships with both of these networks listed would be ideal for the role. Role Details: Technical Sales Representative.Western Sydney region.Ideally they will already have significant relationships within the Electrical Industry and will continue to develop further strong relationships with the Wholesaler distribution network and Electrical Contractors.Activity- Providing sales and technical support to increase product awareness with Wholesalers and contractors.Candidate- be a proactive well organised salesperson with good time management skills and a positive can-do attitude.Technical Sales Representatives are expected to provide solutions to various customer applications and as such would be fully trained on our products and services.We expect they would be able to identify product value add opportunities throughout our range to provide customers a full company solution and maximise sales growth wherever possible.It would be advantageous for them to have Main Switchboard or Electrical Distribution Product knowledge and sales experience to enhance our Project Sales offering combined with a very good understanding of the low voltage electrical market, (allowing confident engagement with electrical contractors’ requirements).They will be well supported by our Sales Merchandisers at a wholesaler level to enable them to focus on and improve relationships with their contractor base.Be proactive in organising wholesaler sell out events at times to support the sales of our products through promotions and you will have the full support of our sales merchandisers and other team members. (May involve early start or late finish times as required).We would like the candidate to demonstrate a stable employment background in electrical product sales, be familiar with programs such as a CRM, Office 365 and product quotation software apps.Attributes would include a positive attitude, being enthusiastic about success, having strong communication skills and work ethic, being passionate about what you do and how you go about achieving strong sales growth results.A trade background along with sales experience in the industry would be very advantageous to the applicant.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    This company is a well known manufacturer of electrical products used in commercial and residential buildings. Our client has one of the largest electrical wholesale networks in NSW as well as having key relationships with the state's electrical contractors. Due to further growth within the company, the NSW sales team is now adding an extra technical sales representative to their high achieving team. This position will be a focal point position that will manage both wholesale and contractor accounts in Sydney. Candidates who have a background in electrical systems who have relationships with both of these networks listed would be ideal for the role. Role Details: Technical Sales Representative.Western Sydney region.Ideally they will already have significant relationships within the Electrical Industry and will continue to develop further strong relationships with the Wholesaler distribution network and Electrical Contractors.Activity- Providing sales and technical support to increase product awareness with Wholesalers and contractors.Candidate- be a proactive well organised salesperson with good time management skills and a positive can-do attitude.Technical Sales Representatives are expected to provide solutions to various customer applications and as such would be fully trained on our products and services.We expect they would be able to identify product value add opportunities throughout our range to provide customers a full company solution and maximise sales growth wherever possible.It would be advantageous for them to have Main Switchboard or Electrical Distribution Product knowledge and sales experience to enhance our Project Sales offering combined with a very good understanding of the low voltage electrical market, (allowing confident engagement with electrical contractors’ requirements).They will be well supported by our Sales Merchandisers at a wholesaler level to enable them to focus on and improve relationships with their contractor base.Be proactive in organising wholesaler sell out events at times to support the sales of our products through promotions and you will have the full support of our sales merchandisers and other team members. (May involve early start or late finish times as required).We would like the candidate to demonstrate a stable employment background in electrical product sales, be familiar with programs such as a CRM, Office 365 and product quotation software apps.Attributes would include a positive attitude, being enthusiastic about success, having strong communication skills and work ethic, being passionate about what you do and how you go about achieving strong sales growth results.A trade background along with sales experience in the industry would be very advantageous to the applicant.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • contract
    • AU$350 - AU$390, per day, + Super + Commision
    • full-time
    Opportunity to join a top accounting software provider, as an Inside Sales Account Manager.They have been recognized as a best employer and is consistently ranked on Fortune’s “100 Best Companies to Work For” and Fortune World’s “Most Admired Software Companies” listsThe are established in their industry as this product is already used by over 50 million people.Contract Role - 12 months The RoleThe Inside Sales Account Manager is responsible for account management, upselling and retention of the software to SMB customers via telephone or email. Sales primarily made through inbound calls as well as outbound call to chat enquiries and marketing activity. Proactively contacts customers for the purpose of identifying and selling new and additional products and upgrades. May also be involved in order fulfillment, post-sales or administrative related activities and will perform associated Salesforce activity Additional responsibilities include updating customer profiles and other system records and recording marketing feedback. For contacts which are clearly not about acquiring offerings, the Inside Sales Account Manager either deals with the immediate need or gets the customer to the appropriate resource. Since the Inside Sales Account Manager is a primary contact for customers, it is critical that they live the company values and the brand in their interactions. Win the hearts and minds of advisors (accountants + bookkeepers) by establishing relationships and building rapportManage a territory of existing customers, and partner closely with them to continue to grow the share of our product within their firmPlan how to meet and exceed your targets through consistent activity and effective pipeline managementBe consistent with the daily management of your territoryEducate clients and prospects on the value of our product through explanation, demonstration, and collaborationPartner with cross-functional teams to delight our customersRequirementsExperience meeting or exceeding sales targets with the phone as your primary means of communication.Ideally in the software or financial services industries with a focus on account management or retentionExperience in the tech sector would also be looked upon favourablyA passion for fullfilling client needs and eveloping relationships If you think you would be a good fit for this role, please email your CV to Kaydn.Erskine-Small@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Opportunity to join a top accounting software provider, as an Inside Sales Account Manager.They have been recognized as a best employer and is consistently ranked on Fortune’s “100 Best Companies to Work For” and Fortune World’s “Most Admired Software Companies” listsThe are established in their industry as this product is already used by over 50 million people.Contract Role - 12 months The RoleThe Inside Sales Account Manager is responsible for account management, upselling and retention of the software to SMB customers via telephone or email. Sales primarily made through inbound calls as well as outbound call to chat enquiries and marketing activity. Proactively contacts customers for the purpose of identifying and selling new and additional products and upgrades. May also be involved in order fulfillment, post-sales or administrative related activities and will perform associated Salesforce activity Additional responsibilities include updating customer profiles and other system records and recording marketing feedback. For contacts which are clearly not about acquiring offerings, the Inside Sales Account Manager either deals with the immediate need or gets the customer to the appropriate resource. Since the Inside Sales Account Manager is a primary contact for customers, it is critical that they live the company values and the brand in their interactions. Win the hearts and minds of advisors (accountants + bookkeepers) by establishing relationships and building rapportManage a territory of existing customers, and partner closely with them to continue to grow the share of our product within their firmPlan how to meet and exceed your targets through consistent activity and effective pipeline managementBe consistent with the daily management of your territoryEducate clients and prospects on the value of our product through explanation, demonstration, and collaborationPartner with cross-functional teams to delight our customersRequirementsExperience meeting or exceeding sales targets with the phone as your primary means of communication.Ideally in the software or financial services industries with a focus on account management or retentionExperience in the tech sector would also be looked upon favourablyA passion for fullfilling client needs and eveloping relationships If you think you would be a good fit for this role, please email your CV to Kaydn.Erskine-Small@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • AU$100,000 - AU$130,000, per year, + Super + Bonus || OTE 135-170k
    • full-time
    This global payment platform in foreign exchange enables businesses and people to effectively transfer money around the globe. Based in Sydney CBD offices you will be responsible for upselling, crosselling on accounts and leveraging current partners to open new relationships, customers and channels of business.Working with the wider commercial business through lead conversion & acquisition of corporate and eCommerce clients to secure new expand on current relationships and identify client requirements in order to provide tailored FX payment solutions. Key responsibilities: Identify partner requirements and plan approaches and pitches, to provide tailored FX payment/receivables solutions up to C-Suite/Board Level via face-to-face and remote meetingsExceed minimum targets and KPIs for new dealing clients, client turnover and other activity-based KPIs as set by managementRecommend strategies and initiatives to assist the business meet growth objectivesDevelop strong business relationships with new and existing clientsProvide customers with product information across FX and how best to utilise the eCommerce platformExceed new client acquisition targets and KPIs for corporate & eCommerce clients Effectively understand foreign exchange risks and understanding of macro-economic indicators which have a direct impact on currency movements Skills and experience required:5+ years of demostrable success in sales, with a preference of experience focused on partnerships.Have knowledge of the international Australian corporate sector and ability to apply that when selling our corporate solutions. Have experience in winning deals with long sales cycles and ongoing negotiations, along with solution selling techniques with particular focus on integrated and non-integrated partnershipExperience in delivering tailored presentations face-to-face and via online platforms.Customer-focused and can build strong rapport & mutually beneficial relationships with clients and internal stakeholders Diligent professional that has decision making, organisational, time-management skills with attention to detail Strong work ethic and ability work under pressure Demonstrates strong interpersonal skills and ability to articulate through excellent verbal and written communication If this is a role you would be keen to apply to please send your CV to Kaydn.Erskine-Small@randstad.com.au or apply using the link below.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    This global payment platform in foreign exchange enables businesses and people to effectively transfer money around the globe. Based in Sydney CBD offices you will be responsible for upselling, crosselling on accounts and leveraging current partners to open new relationships, customers and channels of business.Working with the wider commercial business through lead conversion & acquisition of corporate and eCommerce clients to secure new expand on current relationships and identify client requirements in order to provide tailored FX payment solutions. Key responsibilities: Identify partner requirements and plan approaches and pitches, to provide tailored FX payment/receivables solutions up to C-Suite/Board Level via face-to-face and remote meetingsExceed minimum targets and KPIs for new dealing clients, client turnover and other activity-based KPIs as set by managementRecommend strategies and initiatives to assist the business meet growth objectivesDevelop strong business relationships with new and existing clientsProvide customers with product information across FX and how best to utilise the eCommerce platformExceed new client acquisition targets and KPIs for corporate & eCommerce clients Effectively understand foreign exchange risks and understanding of macro-economic indicators which have a direct impact on currency movements Skills and experience required:5+ years of demostrable success in sales, with a preference of experience focused on partnerships.Have knowledge of the international Australian corporate sector and ability to apply that when selling our corporate solutions. Have experience in winning deals with long sales cycles and ongoing negotiations, along with solution selling techniques with particular focus on integrated and non-integrated partnershipExperience in delivering tailored presentations face-to-face and via online platforms.Customer-focused and can build strong rapport & mutually beneficial relationships with clients and internal stakeholders Diligent professional that has decision making, organisational, time-management skills with attention to detail Strong work ethic and ability work under pressure Demonstrates strong interpersonal skills and ability to articulate through excellent verbal and written communication If this is a role you would be keen to apply to please send your CV to Kaydn.Erskine-Small@randstad.com.au or apply using the link below.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • AU$70,000 - AU$80,000, per year, + Super + Bonus || OTE 140k
    • full-time
    Randstad has partnered with a global leader in the area of software for the recruitment industry.This Account Speciliast position is ideal for either a SaaS salesperson/sales coordinator or a recruiter to join the company's team in Sydney's CBD. Flexible working from home allowances.With a balance of both client interaction and back end operations. Imagine a cross between a Customer Success Manager and a Sales Coordinator and you're right on the money.**Must have Australian citizenship**Key Responsibilities:Helping define KPIs that will be used to measure ROI and customer success,Helping identify upsell opportunities within accounts for both products and services, as well asconduct additional account research to inform overall account strategyDeliver key presentations for major opportunities to existing and potential customers.Maintain market awareness for business opportunities, major projects, market trends, new products and competitor activity.Act as a liaison between the Customer and Support, Solution Consultants, Professional Servicesteams, key external partners Facilitate and manage communication on requests for features/functionalityProvide weekly revenue forecasts and monthly reports to the Sales ManagerKey Requirements:Must have at least 2-5 year’s sales, Sales ops or recruitment experience (ideally selling into recruitment/staffing industry)Must have Australian citizenshipExperience working with clients in recruitment & staffing (desirable)At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad has partnered with a global leader in the area of software for the recruitment industry.This Account Speciliast position is ideal for either a SaaS salesperson/sales coordinator or a recruiter to join the company's team in Sydney's CBD. Flexible working from home allowances.With a balance of both client interaction and back end operations. Imagine a cross between a Customer Success Manager and a Sales Coordinator and you're right on the money.**Must have Australian citizenship**Key Responsibilities:Helping define KPIs that will be used to measure ROI and customer success,Helping identify upsell opportunities within accounts for both products and services, as well asconduct additional account research to inform overall account strategyDeliver key presentations for major opportunities to existing and potential customers.Maintain market awareness for business opportunities, major projects, market trends, new products and competitor activity.Act as a liaison between the Customer and Support, Solution Consultants, Professional Servicesteams, key external partners Facilitate and manage communication on requests for features/functionalityProvide weekly revenue forecasts and monthly reports to the Sales ManagerKey Requirements:Must have at least 2-5 year’s sales, Sales ops or recruitment experience (ideally selling into recruitment/staffing industry)Must have Australian citizenshipExperience working with clients in recruitment & staffing (desirable)At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • full-time
    What’s in it for you? An exciting role in a market leading luxury service yacht provider focused on high end clienteleOpportunity to join an existing, highly successful account management teamReceive invitations for exclusive “invite only” events!Fun team activities including various team events and health & wellbeing activitiesAttractive salary package and benefits on offerAbout the company: An Australian, family owned luxury yacht company that prides itself of delivering an impeccable experience for their high clientele are looking for a Business Development Manager to join their growing business! About the role: Responsibilities as a Business Development Manager include:Qualify and manage charter bookings for high end clients and companies across AustraliaInbound and Outbound salesManage both inbound and outbound leadsActively seek to expand client network by driving new corporate businessWork cohesively with the teamDeliver and meet KPIsAbout you:A minimum of 2 years business development management is essentialBackground in luxury travel will be highly desirableResilient, tenacious and determined with a positive can-do attitudeStrong written, verbal and interpersonal communication skillsProficient computer skills including the use of Microsoft Office and CRM systemsAbility to work weekends as and when requiredWhat’s next? Do you feel that this Business Development role is for you? Click “apply now” to submit your application. Alternatively if you have any questions or wish to discuss this role confidentially, please contact emily.franklin@randstad.com.au Please note that only successful candidates will be contacted for a further discussion. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    What’s in it for you? An exciting role in a market leading luxury service yacht provider focused on high end clienteleOpportunity to join an existing, highly successful account management teamReceive invitations for exclusive “invite only” events!Fun team activities including various team events and health & wellbeing activitiesAttractive salary package and benefits on offerAbout the company: An Australian, family owned luxury yacht company that prides itself of delivering an impeccable experience for their high clientele are looking for a Business Development Manager to join their growing business! About the role: Responsibilities as a Business Development Manager include:Qualify and manage charter bookings for high end clients and companies across AustraliaInbound and Outbound salesManage both inbound and outbound leadsActively seek to expand client network by driving new corporate businessWork cohesively with the teamDeliver and meet KPIsAbout you:A minimum of 2 years business development management is essentialBackground in luxury travel will be highly desirableResilient, tenacious and determined with a positive can-do attitudeStrong written, verbal and interpersonal communication skillsProficient computer skills including the use of Microsoft Office and CRM systemsAbility to work weekends as and when requiredWhat’s next? Do you feel that this Business Development role is for you? Click “apply now” to submit your application. Alternatively if you have any questions or wish to discuss this role confidentially, please contact emily.franklin@randstad.com.au Please note that only successful candidates will be contacted for a further discussion. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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