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      • melbourne, victoria
      • permanent
      • full-time
      Are you looking to work in the Government sector? Our client is looking for multiple Customer Service Specialists to join their friendly team located in the Eastern suburbs of Melbourne. You will be the first point of contact for customers, handling all inbound calls. Your day to day responsibiities will include:Handling all customer enquiriesGoing above and beyond to provide exceptional customer service Discussing needs and providing solutionsAdministration duties and data entryAbout the role: Full time/part time/contract work available - available between 8am and 8pm Mon-Fri August/September start dateEastern suburb location Competitive ratesAbout you: Previous experience working in a call centreHighly developed verbal and written communication skillsGreat attention to detail Excellent time management skills Ability to follow processes and take initiative to solve problemsAble to complete police clearance prior to commencement.Must hold Australian Citizenship If this sounds like you, or you would like to know more please send your current CV to daria.savic@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Are you looking to work in the Government sector? Our client is looking for multiple Customer Service Specialists to join their friendly team located in the Eastern suburbs of Melbourne. You will be the first point of contact for customers, handling all inbound calls. Your day to day responsibiities will include:Handling all customer enquiriesGoing above and beyond to provide exceptional customer service Discussing needs and providing solutionsAdministration duties and data entryAbout the role: Full time/part time/contract work available - available between 8am and 8pm Mon-Fri August/September start dateEastern suburb location Competitive ratesAbout you: Previous experience working in a call centreHighly developed verbal and written communication skillsGreat attention to detail Excellent time management skills Ability to follow processes and take initiative to solve problemsAble to complete police clearance prior to commencement.Must hold Australian Citizenship If this sounds like you, or you would like to know more please send your current CV to daria.savic@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • box hill, victoria
      • permanent
      • 10% super
      • full-time
      Randstad are currently recruiting for a valued public sector client based in Boxhill, Melbourne. This is a call centre customer service based position, involving taking inbound customer call enquiries. We are looking for candidates that are able to work full time and part time hours, and have strong call/contact centre skills. If you are looking for your next opportunity and are open to positions with the opportunity to stay with an organisation long term, this could be a great role for youAbout the position:First point of contact for customers handling inbound callsConsistently providing excellent customer service and going above and beyondShowcasing high levels of empathy and resilience towards our customers at all times to ensure assistance is provided to solve their issuesLearn and master multiple internal systems and software to use simultaneouslyAdministration duties to support customer queries and profilesMust be able to pass a Police Check + Must be an Australian Citizen Must be available between 8am and 8pm Mon-Fri Location: Box Hill, 3128Start Date: 27th August 2021It is essential that you have previous experience in a customer service, call centre or a similar role.Excellent communication skills, verbal and writtenHighly adaptable to use multiple software systemsExperience in an inbound call centrePride yourself on your level of empathy and resilienceBe able to obtain and clear background clearances and police checksPrevious experience in call centre or in a phone based roleCustomer-centric and service-oriented mind-setHandle customer data and information with confidentialityAbility to work autonomously, self-directed learning, problem solving and researching of system issuesMinimum of 2 years experience in a customer service management role leading a contact/call centre environment is essentialHow to applyThese roles are highly sought after, please apply today. Send your resume in word format to Angelique Kondovasis via the apply button, OR email your CV to angelique.kondovasis@randstad.com.au. *Please note, due to the volume of applications only shortlisted candidates will be contacted*At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Randstad are currently recruiting for a valued public sector client based in Boxhill, Melbourne. This is a call centre customer service based position, involving taking inbound customer call enquiries. We are looking for candidates that are able to work full time and part time hours, and have strong call/contact centre skills. If you are looking for your next opportunity and are open to positions with the opportunity to stay with an organisation long term, this could be a great role for youAbout the position:First point of contact for customers handling inbound callsConsistently providing excellent customer service and going above and beyondShowcasing high levels of empathy and resilience towards our customers at all times to ensure assistance is provided to solve their issuesLearn and master multiple internal systems and software to use simultaneouslyAdministration duties to support customer queries and profilesMust be able to pass a Police Check + Must be an Australian Citizen Must be available between 8am and 8pm Mon-Fri Location: Box Hill, 3128Start Date: 27th August 2021It is essential that you have previous experience in a customer service, call centre or a similar role.Excellent communication skills, verbal and writtenHighly adaptable to use multiple software systemsExperience in an inbound call centrePride yourself on your level of empathy and resilienceBe able to obtain and clear background clearances and police checksPrevious experience in call centre or in a phone based roleCustomer-centric and service-oriented mind-setHandle customer data and information with confidentialityAbility to work autonomously, self-directed learning, problem solving and researching of system issuesMinimum of 2 years experience in a customer service management role leading a contact/call centre environment is essentialHow to applyThese roles are highly sought after, please apply today. Send your resume in word format to Angelique Kondovasis via the apply button, OR email your CV to angelique.kondovasis@randstad.com.au. *Please note, due to the volume of applications only shortlisted candidates will be contacted*At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • melbourne, victoria
      • permanent
      • full-time
      A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hours ACROSS;3-4 workdays;Between Monday - Sunday.So Ultimately, get your full time hours done in longer shifts/less days to have more days off!Interview now, Start ASAP! Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Flexible availability between mon-sunPossess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hours ACROSS;3-4 workdays;Between Monday - Sunday.So Ultimately, get your full time hours done in longer shifts/less days to have more days off!Interview now, Start ASAP! Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Flexible availability between mon-sunPossess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • traralgon, victoria
      • temporary
      • AU$25 - AU$26, per year, + 10% Super
      • full-time
      Randstad are currently recruiting for a valued public sector client based in Traralgon, Melbourne. This is a call centre customer service based position, involving taking inbound and outbound customer call enquiries. We are looking for candidates that are able to work full time and part time hours, and have strong call/contact centre skills. If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for you About the position:First point of contact for customers handling inbound calls regarding customers who may be experiencing financial hardship and challenging timesConsistently providing excellent customer service and going above and beyondShowcasing high levels of empathy and resilience towards our customers at all times to ensure assistance is provided to solve their issuesLearn and master multiple internal systems and software to use simultaneouslyAdministration duties to support customer queries and profilesIt is essential that you have previous experience in a customer service, call centre or a similar role. Excellent communication skills, verbal and writtenHighly adaptable to use multiple software systemsReliable and motivatedExperience in an inbound call centrePride yourself on your level of empathy and resilienceBe able to obtain and clear background clearances and police checksPrevious experience in call centre or in a phone based roleCustomer-centric and service-oriented mind-setAn interest in pursuing a career in the banking and financial services industryHandle customer data and information with confidentialityAbility to work autonomously, self-directed learning, problem solving and researching of system issuesMinimum of 2 years experience in a customer service role in a contact/call centre environment is essentialOutbound/Inbound call experiencePart must be 5 days a week for 5 hours Working on a roster - Mon to Fri from 8:30am to 7pm (8pm daylight savings) How to applyThese roles are highly sought after, please apply today. Send your resume in word format to Angelique Kondovasisi via the apply button, OR email your CV to angelique.kondovasis@randstad.com.au. *Please note, due to the volume of applications only shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Randstad are currently recruiting for a valued public sector client based in Traralgon, Melbourne. This is a call centre customer service based position, involving taking inbound and outbound customer call enquiries. We are looking for candidates that are able to work full time and part time hours, and have strong call/contact centre skills. If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for you About the position:First point of contact for customers handling inbound calls regarding customers who may be experiencing financial hardship and challenging timesConsistently providing excellent customer service and going above and beyondShowcasing high levels of empathy and resilience towards our customers at all times to ensure assistance is provided to solve their issuesLearn and master multiple internal systems and software to use simultaneouslyAdministration duties to support customer queries and profilesIt is essential that you have previous experience in a customer service, call centre or a similar role. Excellent communication skills, verbal and writtenHighly adaptable to use multiple software systemsReliable and motivatedExperience in an inbound call centrePride yourself on your level of empathy and resilienceBe able to obtain and clear background clearances and police checksPrevious experience in call centre or in a phone based roleCustomer-centric and service-oriented mind-setAn interest in pursuing a career in the banking and financial services industryHandle customer data and information with confidentialityAbility to work autonomously, self-directed learning, problem solving and researching of system issuesMinimum of 2 years experience in a customer service role in a contact/call centre environment is essentialOutbound/Inbound call experiencePart must be 5 days a week for 5 hours Working on a roster - Mon to Fri from 8:30am to 7pm (8pm daylight savings) How to applyThese roles are highly sought after, please apply today. Send your resume in word format to Angelique Kondovasisi via the apply button, OR email your CV to angelique.kondovasis@randstad.com.au. *Please note, due to the volume of applications only shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • melbourne, victoria
      • temporary
      • AU$25 - AU$25, per year, + 10% Super
      • full-time
      Our client, a State Government agency, is looking for multiple Grants/ Customer Service Officer’s to join their growing team across Metropolitan Melbourne and Ballarat locations. We are looking for experienced, energetic and passionate grants officers looking to become a part of a new friendly team in a collaborative environment. Customer Service professionals to help assist enquiries around Home Builder Grant Applications.If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for youDuties will include but not limited to:Responding to inbound customer enquiries, in a professional and timely manner either via phone or emailYou will be the first point of contact, and be expected to assist customers in completing their home builder grants Obtaining and deciphering a variety of complex information from customers, using a range of systemsCarry out administrative tasks such as data entry, issuing written correspondence (e-mail), scheduling appointments, processing customer requests To be successful you will have:Proven experience working in a fast paced environmentExcellent time managementMinimum typing speed of 25 words per minuteThe ability to be across various IT systems and software systems Assessing applications or applying guidelines in a Government agencyProblem solving skills If this sounds like the role for you please apply now, and for further information please contact Angelique Kondovasis at angelique.kondovasis@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Our client, a State Government agency, is looking for multiple Grants/ Customer Service Officer’s to join their growing team across Metropolitan Melbourne and Ballarat locations. We are looking for experienced, energetic and passionate grants officers looking to become a part of a new friendly team in a collaborative environment. Customer Service professionals to help assist enquiries around Home Builder Grant Applications.If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for youDuties will include but not limited to:Responding to inbound customer enquiries, in a professional and timely manner either via phone or emailYou will be the first point of contact, and be expected to assist customers in completing their home builder grants Obtaining and deciphering a variety of complex information from customers, using a range of systemsCarry out administrative tasks such as data entry, issuing written correspondence (e-mail), scheduling appointments, processing customer requests To be successful you will have:Proven experience working in a fast paced environmentExcellent time managementMinimum typing speed of 25 words per minuteThe ability to be across various IT systems and software systems Assessing applications or applying guidelines in a Government agencyProblem solving skills If this sounds like the role for you please apply now, and for further information please contact Angelique Kondovasis at angelique.kondovasis@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • derrimut, victoria
      • permanent
      • AU$50,000 - AU$55,000, per year, + superannuation
      • full-time
      About this companyAn established Manufacturing company based in the western suburbs of Melbourne has been experiencing growth across their network of business lines over the last 12 months. This company is known for their efficiency and breadth of experience and continue to provide innovative solutions to their customers with in a very competitive market. In this role, you will be responsible for:Providing account management & customer serviceHigh volume callsLiaising with freight companies and warehouse staffProcessing of ordersDispatching and following up on deliveriesPOD’sAttending to customer enquiriesData entry – alpha-numericCreating manifestsConsignment entryOffice All-rounderLiaising with warehouse staffProcessing and tracking of ordersFiling, scanning & copyingTo be successful in this role, you will have:Manifesting experienceExperience within the transport and logistics industryFast and accurate data entry skillsExcellent verbal and written communication skillsThe ability to multi task & work under pressureReliability and commitment to the organisationThe ability to be organised and a great communicatorA friendly and proactive approach to the company that you are representingThe ability to work within a team environmentComputer savvyYou will have a forward thinking approach to customer service and will have a drive to work in a busy, fast-paced and challenging environment. As the face and voice of the company, you will be well presented with an outgoing yet professional & confident demeanour. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      About this companyAn established Manufacturing company based in the western suburbs of Melbourne has been experiencing growth across their network of business lines over the last 12 months. This company is known for their efficiency and breadth of experience and continue to provide innovative solutions to their customers with in a very competitive market. In this role, you will be responsible for:Providing account management & customer serviceHigh volume callsLiaising with freight companies and warehouse staffProcessing of ordersDispatching and following up on deliveriesPOD’sAttending to customer enquiriesData entry – alpha-numericCreating manifestsConsignment entryOffice All-rounderLiaising with warehouse staffProcessing and tracking of ordersFiling, scanning & copyingTo be successful in this role, you will have:Manifesting experienceExperience within the transport and logistics industryFast and accurate data entry skillsExcellent verbal and written communication skillsThe ability to multi task & work under pressureReliability and commitment to the organisationThe ability to be organised and a great communicatorA friendly and proactive approach to the company that you are representingThe ability to work within a team environmentComputer savvyYou will have a forward thinking approach to customer service and will have a drive to work in a busy, fast-paced and challenging environment. As the face and voice of the company, you will be well presented with an outgoing yet professional & confident demeanour. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • melbourne, victoria
      • contract
      • full-time
      A leading and successful food and beverage company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, However offering 'working from home' options, at a full-time capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills.- Full time: 8.30am - 5pm (1 hour break)- Monday to Friday- Short term contract - 2 months max Key responsibilities include:Managing calls and emails to support and assist customer queries within a timely mannerSupporting customers in their use of company products and servicesProactively liaising with management and stakeholders to ensure customer expectations are metSupporting internal teams with customer issues and escalations as and when neededAbility to work in a very fast-paced environment and multi-task during service timesService existing accounts to ensure repeat business & growthUpsell and cross sell on all orders placedHandling complaints in a highly professional mannerTo be successful in this role, you will have:Proven Sales backgroundExperience meeting targets/KPIsBe highly self-motivated with strong initiative and work ethicBe customer orientated, always going above and beyond everything you do.Excellent organisational and time management skills.High attention to detailStrong communication skillsHave a willingness to learn If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      A leading and successful food and beverage company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, However offering 'working from home' options, at a full-time capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills.- Full time: 8.30am - 5pm (1 hour break)- Monday to Friday- Short term contract - 2 months max Key responsibilities include:Managing calls and emails to support and assist customer queries within a timely mannerSupporting customers in their use of company products and servicesProactively liaising with management and stakeholders to ensure customer expectations are metSupporting internal teams with customer issues and escalations as and when neededAbility to work in a very fast-paced environment and multi-task during service timesService existing accounts to ensure repeat business & growthUpsell and cross sell on all orders placedHandling complaints in a highly professional mannerTo be successful in this role, you will have:Proven Sales backgroundExperience meeting targets/KPIsBe highly self-motivated with strong initiative and work ethicBe customer orientated, always going above and beyond everything you do.Excellent organisational and time management skills.High attention to detailStrong communication skillsHave a willingness to learn If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • melbourne, victoria
      • permanent
      • AU$60,000 - AU$60,000, per year, Super + EOFY Bonus + Attractive Benefits
      • full-time
      Customer Service Specialist Our client is one of the leading telecommunications companies in Australia. Their vision is to be Australia's most loved everyday brand with lasting customer relationships. People are at the heart of their vision and they’re passionate about creating an environment that encourages our people to achieve their best – personally and professionally! Currently seeking multiple dynamic and solutions-focused Customer Service Specialists (or ‘Experts’ as you’ll be referred to) they are completely changing the way they service customers. Working in a Community of Experts, you will be the single point of contact for all customer queries; including home, mobile, and entertainment products. The Role: Interacting with customers across voice & messaging channels, providing unique solutionsCreating meaningful connections at a local levelEncompassing the complete customer lifecycle from Sales to Service.You will receive extensive training and empowerment so you can truly take ownership of your customers. Supported by your Community, you will be responsible for ensuring resolution and satisfaction with every customer interaction. The Perks Competitive salary package, bonuses & incentivesAccess to a wide range of employee benefits and discounts, including retail partner discounts, discounts on company products, and access to health & wellbeing servicesOngoing training, development & supportUnique career progression opportunities – join an organisation that values the long-term progression of their employees within the businessA welcoming, inclusive and diverse work-cultureAbout You Experience in a customer service or sales role (preferably within a contact centre)Highly developed verbal and written communication skillsDemonstrated ability to exercise initiative and consider all angles when resolving a problemSense of urgency with ability to prioritise tasks, allocating time and resources effectively to achieve best resultsChampion of sharing knowledge with others and working collaboratively towards common goalsInterpersonal skills including the ability to empathise with peopleDedication to growth and continual learning and personal developmentSuccessful applicants require availability to work on a rotational roster, with hours between 8am-8pm Monday to Sunday. Rosters will be provided a minimum of one month in advance. How to apply:If this sounds like you “'APPLY" now and send a copy of your updated resume through to emmanuel.plesiotis@randstad.com.au or call Emmanuel Plesiotis on 0401 309 874 for a confidential chat. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Customer Service Specialist Our client is one of the leading telecommunications companies in Australia. Their vision is to be Australia's most loved everyday brand with lasting customer relationships. People are at the heart of their vision and they’re passionate about creating an environment that encourages our people to achieve their best – personally and professionally! Currently seeking multiple dynamic and solutions-focused Customer Service Specialists (or ‘Experts’ as you’ll be referred to) they are completely changing the way they service customers. Working in a Community of Experts, you will be the single point of contact for all customer queries; including home, mobile, and entertainment products. The Role: Interacting with customers across voice & messaging channels, providing unique solutionsCreating meaningful connections at a local levelEncompassing the complete customer lifecycle from Sales to Service.You will receive extensive training and empowerment so you can truly take ownership of your customers. Supported by your Community, you will be responsible for ensuring resolution and satisfaction with every customer interaction. The Perks Competitive salary package, bonuses & incentivesAccess to a wide range of employee benefits and discounts, including retail partner discounts, discounts on company products, and access to health & wellbeing servicesOngoing training, development & supportUnique career progression opportunities – join an organisation that values the long-term progression of their employees within the businessA welcoming, inclusive and diverse work-cultureAbout You Experience in a customer service or sales role (preferably within a contact centre)Highly developed verbal and written communication skillsDemonstrated ability to exercise initiative and consider all angles when resolving a problemSense of urgency with ability to prioritise tasks, allocating time and resources effectively to achieve best resultsChampion of sharing knowledge with others and working collaboratively towards common goalsInterpersonal skills including the ability to empathise with peopleDedication to growth and continual learning and personal developmentSuccessful applicants require availability to work on a rotational roster, with hours between 8am-8pm Monday to Sunday. Rosters will be provided a minimum of one month in advance. How to apply:If this sounds like you “'APPLY" now and send a copy of your updated resume through to emmanuel.plesiotis@randstad.com.au or call Emmanuel Plesiotis on 0401 309 874 for a confidential chat. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • melbourne, victoria
      • permanent
      • AU$60,000 - AU$60,000, per year, Super + EOFY Bonus + Attractive Benefits
      • full-time
      Customer Service Specialist Our client is one of the leading telecommunications companies in Australia. Their vision is to be Australia's most loved everyday brand with lasting customer relationships. People are at the heart of their vision and they’re passionate about creating an environment that encourages our people to achieve their best – personally and professionally! Currently seeking multiple dynamic and solutions-focused Customer Service Specialists (or ‘Experts’ as you’ll be referred to) they are completely changing the way they service customers. Working in a Community of Experts, you will be the single point of contact for all customer queries; including home, mobile, and entertainment products. The Role: Interacting with customers across voice & messaging channels, providing unique solutionsCreating meaningful connections at a local levelEncompassing the complete customer lifecycle from Sales to Service.You will receive extensive training and empowerment so you can truly take ownership of your customers. Supported by your Community, you will be responsible for ensuring resolution and satisfaction with every customer interaction. The Perks Competitive salary package, bonuses & incentivesAccess to a wide range of employee benefits and discounts, including retail partner discounts, discounts on company products, and access to health & wellbeing servicesOngoing training, development & supportUnique career progression opportunities – join an organisation that values the long-term progression of their employees within the businessA welcoming, inclusive and diverse work-cultureAbout You Experience in a customer service or sales role (preferably within a contact centre)Highly developed verbal and written communication skillsDemonstrated ability to exercise initiative and consider all angles when resolving a problemSense of urgency with ability to prioritise tasks, allocating time and resources effectively to achieve best resultsChampion of sharing knowledge with others and working collaboratively towards common goalsInterpersonal skills including the ability to empathise with peopleDedication to growth and continual learning and personal developmentSuccessful applicants require availability to work on a rotational roster, with hours between 8am-8pm Monday to Sunday. Rosters will be provided a minimum of one month in advance. How to apply:If this sounds like you “'APPLY" now and send a copy of your updated resume through to emmanuel.plesiotis@randstad.com.au or call Emmanuel Plesiotis on 0401 309 874 for a confidential chat. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Customer Service Specialist Our client is one of the leading telecommunications companies in Australia. Their vision is to be Australia's most loved everyday brand with lasting customer relationships. People are at the heart of their vision and they’re passionate about creating an environment that encourages our people to achieve their best – personally and professionally! Currently seeking multiple dynamic and solutions-focused Customer Service Specialists (or ‘Experts’ as you’ll be referred to) they are completely changing the way they service customers. Working in a Community of Experts, you will be the single point of contact for all customer queries; including home, mobile, and entertainment products. The Role: Interacting with customers across voice & messaging channels, providing unique solutionsCreating meaningful connections at a local levelEncompassing the complete customer lifecycle from Sales to Service.You will receive extensive training and empowerment so you can truly take ownership of your customers. Supported by your Community, you will be responsible for ensuring resolution and satisfaction with every customer interaction. The Perks Competitive salary package, bonuses & incentivesAccess to a wide range of employee benefits and discounts, including retail partner discounts, discounts on company products, and access to health & wellbeing servicesOngoing training, development & supportUnique career progression opportunities – join an organisation that values the long-term progression of their employees within the businessA welcoming, inclusive and diverse work-cultureAbout You Experience in a customer service or sales role (preferably within a contact centre)Highly developed verbal and written communication skillsDemonstrated ability to exercise initiative and consider all angles when resolving a problemSense of urgency with ability to prioritise tasks, allocating time and resources effectively to achieve best resultsChampion of sharing knowledge with others and working collaboratively towards common goalsInterpersonal skills including the ability to empathise with peopleDedication to growth and continual learning and personal developmentSuccessful applicants require availability to work on a rotational roster, with hours between 8am-8pm Monday to Sunday. Rosters will be provided a minimum of one month in advance. How to apply:If this sounds like you “'APPLY" now and send a copy of your updated resume through to emmanuel.plesiotis@randstad.com.au or call Emmanuel Plesiotis on 0401 309 874 for a confidential chat. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • melbourne, victoria
      • permanent
      • AU$60,000 - AU$60,000, per year, Super + EOFY Bonus + Attractive Benefits
      • full-time
      Customer Service SpecialistOur client is one of the leading telecommunications companies in Australia. Their vision is to be Australia's most loved everyday brand with lasting customer relationships. People are at the heart of their vision and they’re passionate about creating an environment that encourages our people to achieve their best – personally and professionally!Currently seeking multiple dynamic and solutions-focused Customer Service Specialists (or ‘Experts’ as you’ll be referred to) they are completely changing the way they service customers.Working in a Community of Experts, you will be the single point of contact for all customer queries; including home, mobile, and entertainment products.The Role:Interacting with customers across voice & messaging channels, providing unique solutionsCreating meaningful connections at a local levelEncompassing the complete customer lifecycle from Sales to Service.You will receive extensive training and empowerment so you can truly take ownership of your customers. Supported by your Community, you will be responsible for ensuring resolution and satisfaction with every customer interaction.The PerksCompetitive salary package, bonuses & incentivesAccess to a wide range of employee benefits and discounts, including retail partner discounts, discounts on company products, and access to health & wellbeing servicesOngoing training, development & supportUnique career progression opportunities – join an organisation that values the long-term progression of their employees within the businessA welcoming, inclusive and diverse work-cultureAbout YouExperience in a customer service or sales role (preferably within a contact centre)Highly developed verbal and written communication skillsDemonstrated ability to exercise initiative and consider all angles when resolving a problemSense of urgency with ability to prioritise tasks, allocating time and resources effectively to achieve best results Champion of sharing knowledge with others and working collaboratively towards common goalsInterpersonal skills including the ability to empathise with peopleDedication to growth and continual learning and personal developmentSuccessful applicants require availability to work on a rotational roster, with hours between 8am-8pm Monday to Sunday. Rosters will be provided a minimum of one month in advance.How to apply:If this sounds like you “'APPLY" now and send a copy of your updated resume through to emmanuel.plesiotis@randstad.com.au or call Emmanuel Plesiotis on 0401 309 874 for a confidential chat.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Customer Service SpecialistOur client is one of the leading telecommunications companies in Australia. Their vision is to be Australia's most loved everyday brand with lasting customer relationships. People are at the heart of their vision and they’re passionate about creating an environment that encourages our people to achieve their best – personally and professionally!Currently seeking multiple dynamic and solutions-focused Customer Service Specialists (or ‘Experts’ as you’ll be referred to) they are completely changing the way they service customers.Working in a Community of Experts, you will be the single point of contact for all customer queries; including home, mobile, and entertainment products.The Role:Interacting with customers across voice & messaging channels, providing unique solutionsCreating meaningful connections at a local levelEncompassing the complete customer lifecycle from Sales to Service.You will receive extensive training and empowerment so you can truly take ownership of your customers. Supported by your Community, you will be responsible for ensuring resolution and satisfaction with every customer interaction.The PerksCompetitive salary package, bonuses & incentivesAccess to a wide range of employee benefits and discounts, including retail partner discounts, discounts on company products, and access to health & wellbeing servicesOngoing training, development & supportUnique career progression opportunities – join an organisation that values the long-term progression of their employees within the businessA welcoming, inclusive and diverse work-cultureAbout YouExperience in a customer service or sales role (preferably within a contact centre)Highly developed verbal and written communication skillsDemonstrated ability to exercise initiative and consider all angles when resolving a problemSense of urgency with ability to prioritise tasks, allocating time and resources effectively to achieve best results Champion of sharing knowledge with others and working collaboratively towards common goalsInterpersonal skills including the ability to empathise with peopleDedication to growth and continual learning and personal developmentSuccessful applicants require availability to work on a rotational roster, with hours between 8am-8pm Monday to Sunday. Rosters will be provided a minimum of one month in advance.How to apply:If this sounds like you “'APPLY" now and send a copy of your updated resume through to emmanuel.plesiotis@randstad.com.au or call Emmanuel Plesiotis on 0401 309 874 for a confidential chat.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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