Thank you for subscribing to your personalised job alerts.

3 jobs found in brisbane, queensland

filter3
clear all
    • brisbane, queensland
    • contract
    • AU$31.94 - AU$32.94, per hour, ability to WFH, parking onsite
    • full-time
    Your new role: Our client has a strong focus on creating a fantastic team environment where staff are treated like family rather than just a number. Hard work is rewarded with monthly awards and a dedicated day to health is available to all staff, hello massages while you work! They believe looking after their staff will translate into excellent customer service!You will be the first point of contact for any customer enquries or issues. These inbound customer enquiries are handled via phone and email. There will also be an element of outbound calls, speaking with internal/external stakeholders to resolve queries/needs and indetify upsell and cross sell oppurtunities. Your new responsibilities:Customer support via phone and email to meet monthly objectivesLiase with other departments of the business to provide customers with accurate and reliable information regarding their account and service levelsBe proactive in assisting other memebers of the team in delivery of workHandle customer issues and feedbackIdentify new business oppurtunities and promote value added services to customerGeneral administration duties About you:The successful candidate for this role will be a team player and have expereince within a call centre environment, retail, banking or travel. Have great resilience, drive and problem solving skills with a positive and a can do attitude. You will have: Proven experience providing quality customer service, excellent phone manner Strong administration skills with a broad understanding of office procedures Effective communication skills, both written and verbalGreat computer skills including Microsoft OfficeExperience with invoicing and credit enquiriesStrong attention to detail and analytical skillsHigh level Data Entry skillsA sense of urgency and flexibility, strong organisation/time management including prioritising tasks A great attitude with enthusiasm and energy If this role sounds like you, please apply via SEEK apply now button or email your CV and Cover Letter to siobhan.kay@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your new role: Our client has a strong focus on creating a fantastic team environment where staff are treated like family rather than just a number. Hard work is rewarded with monthly awards and a dedicated day to health is available to all staff, hello massages while you work! They believe looking after their staff will translate into excellent customer service!You will be the first point of contact for any customer enquries or issues. These inbound customer enquiries are handled via phone and email. There will also be an element of outbound calls, speaking with internal/external stakeholders to resolve queries/needs and indetify upsell and cross sell oppurtunities. Your new responsibilities:Customer support via phone and email to meet monthly objectivesLiase with other departments of the business to provide customers with accurate and reliable information regarding their account and service levelsBe proactive in assisting other memebers of the team in delivery of workHandle customer issues and feedbackIdentify new business oppurtunities and promote value added services to customerGeneral administration duties About you:The successful candidate for this role will be a team player and have expereince within a call centre environment, retail, banking or travel. Have great resilience, drive and problem solving skills with a positive and a can do attitude. You will have: Proven experience providing quality customer service, excellent phone manner Strong administration skills with a broad understanding of office procedures Effective communication skills, both written and verbalGreat computer skills including Microsoft OfficeExperience with invoicing and credit enquiriesStrong attention to detail and analytical skillsHigh level Data Entry skillsA sense of urgency and flexibility, strong organisation/time management including prioritising tasks A great attitude with enthusiasm and energy If this role sounds like you, please apply via SEEK apply now button or email your CV and Cover Letter to siobhan.kay@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • temporary
    • AU$50,000 - AU$60,000, per year, work part time for a big 4 bank, great opportunity for uni students!
    • part-time
    Randstad are currently recruiting for candidates with a passion for customer service for an exciting contract opportunity with one of Australia's leading banks.Bank TellerCasual part time opportunity19 to 40 hours a week$32 per hour + super Mon to Fri - (some weekend work may be involved, penalty rates will apply) You will be required to work across the Metro North West region including the following locations Ashgrove, Inala, Aspley, Toombul, Ipswich, Hamilton, Kenmore, Mount Ommaney, Redbank Plaza, Forest Lake, Brookside, New Farm, Indooroopilly, Chermside, Geebung. For this reason a car and license is required. This can be an amazing opportunity for university students, returning to work parents and candidates from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture and work life balance. The Role?- You will be the first point of contact for branch based customers and will be there to support and advise customers on tailored solutions based on their needs.- Handling everyday banking conversations and transactions- Determining individual banking and lending needs and connecting them with in branch Personal Bankers and Mortgage Lenders- Provide customers with optimal customer service including quality and timely decisions About you? Is previous banking experience absolutely essential ? The answer is no! training will be provided on the job and via online modules.Our client will support you and can teach you the banking side of things however candidates with previous banking experience are definitely encouraged to apply.Highly desirable candidates will;Have a passion for customer service and helpingBe very resilient and able to take directionBe open and eager to learn new process and new systemsHow to be successful? If you are interested, please submit your resume today! Successfully shortlisted candidates will be contacted ASAPAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are currently recruiting for candidates with a passion for customer service for an exciting contract opportunity with one of Australia's leading banks.Bank TellerCasual part time opportunity19 to 40 hours a week$32 per hour + super Mon to Fri - (some weekend work may be involved, penalty rates will apply) You will be required to work across the Metro North West region including the following locations Ashgrove, Inala, Aspley, Toombul, Ipswich, Hamilton, Kenmore, Mount Ommaney, Redbank Plaza, Forest Lake, Brookside, New Farm, Indooroopilly, Chermside, Geebung. For this reason a car and license is required. This can be an amazing opportunity for university students, returning to work parents and candidates from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture and work life balance. The Role?- You will be the first point of contact for branch based customers and will be there to support and advise customers on tailored solutions based on their needs.- Handling everyday banking conversations and transactions- Determining individual banking and lending needs and connecting them with in branch Personal Bankers and Mortgage Lenders- Provide customers with optimal customer service including quality and timely decisions About you? Is previous banking experience absolutely essential ? The answer is no! training will be provided on the job and via online modules.Our client will support you and can teach you the banking side of things however candidates with previous banking experience are definitely encouraged to apply.Highly desirable candidates will;Have a passion for customer service and helpingBe very resilient and able to take directionBe open and eager to learn new process and new systemsHow to be successful? If you are interested, please submit your resume today! Successfully shortlisted candidates will be contacted ASAPAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • brisbane, queensland
    • permanent
    • full-time
    Randstad are proud to have recently partnered with a newly established Energy company, ReAmped Energy. ReAmped Energy is an independent electricity provider who looks to rethink the electricity market across Australia. They are known for their excellent customer service and customer satisfaction. ReAmped Energy is Australia’s fastest growing energy company. Instead of call centres ReAmped Energy offers a fast online chat service which is better than being on hold! Randstad are seeking multiple customer experience specialists for a 3 month contract based within the Brisbane CBD. In this role you will be responsible for answering customer queries through different platforms such as phone, web chat, social media and email. About the role: 3 month contract with the potential opportunity to go permanent. $28.53 per hour + superSupport the business strategies, plans and proceduresEnsure set goals for performance and growth are achievedPromote company culture and vision and valuesSupport all segments in answering customer enquiries via email, calls and social mediaLive chat cover, including weekendsPartake in regular coaching and trainingEnsure regulatory and legal compliance is adhered toAdhere to KPI’sRespond promptly to customer queriesResolve customer complaintsAbout you:2+ years complaint management experience3+ years customer service experienceGood understanding of legal regulatoryExcellent interpersonal skillsExcellent written and verbal communication skillsGood time management and organisational skillsAbility to work autonomouslyTeam playerPeople personReAmped Energy is looking for outstanding customer experience specialists who are not just counted as a number but want to be a part of a great team culture. If you are looking for a career within the Energy Industry this could be the opportunity for you. Please apply with your resume attached! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are proud to have recently partnered with a newly established Energy company, ReAmped Energy. ReAmped Energy is an independent electricity provider who looks to rethink the electricity market across Australia. They are known for their excellent customer service and customer satisfaction. ReAmped Energy is Australia’s fastest growing energy company. Instead of call centres ReAmped Energy offers a fast online chat service which is better than being on hold! Randstad are seeking multiple customer experience specialists for a 3 month contract based within the Brisbane CBD. In this role you will be responsible for answering customer queries through different platforms such as phone, web chat, social media and email. About the role: 3 month contract with the potential opportunity to go permanent. $28.53 per hour + superSupport the business strategies, plans and proceduresEnsure set goals for performance and growth are achievedPromote company culture and vision and valuesSupport all segments in answering customer enquiries via email, calls and social mediaLive chat cover, including weekendsPartake in regular coaching and trainingEnsure regulatory and legal compliance is adhered toAdhere to KPI’sRespond promptly to customer queriesResolve customer complaintsAbout you:2+ years complaint management experience3+ years customer service experienceGood understanding of legal regulatoryExcellent interpersonal skillsExcellent written and verbal communication skillsGood time management and organisational skillsAbility to work autonomouslyTeam playerPeople personReAmped Energy is looking for outstanding customer experience specialists who are not just counted as a number but want to be a part of a great team culture. If you are looking for a career within the Energy Industry this could be the opportunity for you. Please apply with your resume attached! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Thank you for subscribing to your personalised job alerts.

It looks like you want to switch your language. This will reset your filters on your current job search.