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11 Permanent Call centre & customer service jobs found in Potts Point, New South Wales

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    • surry hills, new south wales
    • permanent
    • AU$55 - AU$65, per year, Plus Super
    • full-time
    Your New CompanyOur client is an innovative, dynamic and fast-growing digital accountancy firm. They pride themselves on providing expert tailored solutions to business owners across some of its largest industries. Due to rapid growth, the business is currently looking for Customer Success Representatives to join their vibrant and dynamic team in Surry Hills.Your New RoleAs the Customer Success Representative, you will be the face of the business for all existing accounts. In this role, you will be: Managing a portfolio of customers through the full customer lifecycleCommunication over the phone, via web chat and email Onboarding new customers, providing a high level of customer service and support through the process Managing customer feedback Conducting requests for “Call Back” for prospective customers who are keen to learn moreConducting regular check-ins, business reviews, and mentoring sessions with customersHandling and resolving customer requests and incidents The BenefitsBe part of a unique, progressive and flexible cultureStrong team focus and work-life balance encouraged Incredible onboarding and continued learning and developmentDevelop at your own pace and be rewarded - pay reviews based on performance! and tickets to sporting and musical eventsAbout YouTo be considered for this exciting opportunity, you should have: 1-3 years experience in Customer Success, Account Management, Client Services or Sales.Numerically minded, you may have experience working as an entrepreneur OR experience in any financial institution in customer service. Prior experience using customer services software platforms such as ZenDesk, Podium or Intercom. A passion for Customer Success, with a focus on a great experience & solution providerAbility to meet deadlines and great attention to detailIf you would like to be considered for this role, please hit APPLY NOW or contact Charlie Walker at charlie.walker@randstad.com.au. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New CompanyOur client is an innovative, dynamic and fast-growing digital accountancy firm. They pride themselves on providing expert tailored solutions to business owners across some of its largest industries. Due to rapid growth, the business is currently looking for Customer Success Representatives to join their vibrant and dynamic team in Surry Hills.Your New RoleAs the Customer Success Representative, you will be the face of the business for all existing accounts. In this role, you will be: Managing a portfolio of customers through the full customer lifecycleCommunication over the phone, via web chat and email Onboarding new customers, providing a high level of customer service and support through the process Managing customer feedback Conducting requests for “Call Back” for prospective customers who are keen to learn moreConducting regular check-ins, business reviews, and mentoring sessions with customersHandling and resolving customer requests and incidents The BenefitsBe part of a unique, progressive and flexible cultureStrong team focus and work-life balance encouraged Incredible onboarding and continued learning and developmentDevelop at your own pace and be rewarded - pay reviews based on performance! and tickets to sporting and musical eventsAbout YouTo be considered for this exciting opportunity, you should have: 1-3 years experience in Customer Success, Account Management, Client Services or Sales.Numerically minded, you may have experience working as an entrepreneur OR experience in any financial institution in customer service. Prior experience using customer services software platforms such as ZenDesk, Podium or Intercom. A passion for Customer Success, with a focus on a great experience & solution providerAbility to meet deadlines and great attention to detailIf you would like to be considered for this role, please hit APPLY NOW or contact Charlie Walker at charlie.walker@randstad.com.au. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • chatswood, new south wales
    • permanent
    • AU$57,000 - AU$58,000, per year, super + product discounts
    • full-time
    Inbound Customer Service ConsultantGlobal insurance company offering ongoing supportive training & career developmentHighly competitive salaryConveniently located near public transport - Chatswood station - close to cafes/shopsFlexible working from home arrangements Onboarding and training from home About the companyOur client is a global financial services leader offering insurance solutions across Home & Contents, Motor, Travel, Pet & Commercial. Their strong footprint internationally has allowed exponential growth into the everyday names you know today.About the roleThe customer service team are looking for customer service extraodinaires like you to manage the general inbound customer queries regarding their policy. You will be a customers first point of contact.Their customer service line is operating Monday to Friday between 8.00AM - 7.00PM (7.5 hour days):Deliver exceptional customer service across general customer queriesEnsuring speed and accuracy in the collation of reporting insurance claimsUpdating CRM and generating and sending required correspondenceEscalate specific interactions and scenarios to seniors and team leader Skills & ExperienceDemonstrated high level customer service experienceExcellent communication skills - written and verbalStrong time management skillsDemonstrate team work and strong sense of ownership and responsibility Benefits & CultureHybrid work model - WFH and the office6-8 weeks training providedJoin a dynamic team with great culture and valuesOpportunity for further growth and development across many different parts of the businessReward and recognition platformsMulticultural and diverse How to apply?If this sounds like you, Apply Now! Or email your updated CV in word doc to lavender.pham@randstad.com.au(You must be an Ausralian Citizen or P.R. to apply)At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Inbound Customer Service ConsultantGlobal insurance company offering ongoing supportive training & career developmentHighly competitive salaryConveniently located near public transport - Chatswood station - close to cafes/shopsFlexible working from home arrangements Onboarding and training from home About the companyOur client is a global financial services leader offering insurance solutions across Home & Contents, Motor, Travel, Pet & Commercial. Their strong footprint internationally has allowed exponential growth into the everyday names you know today.About the roleThe customer service team are looking for customer service extraodinaires like you to manage the general inbound customer queries regarding their policy. You will be a customers first point of contact.Their customer service line is operating Monday to Friday between 8.00AM - 7.00PM (7.5 hour days):Deliver exceptional customer service across general customer queriesEnsuring speed and accuracy in the collation of reporting insurance claimsUpdating CRM and generating and sending required correspondenceEscalate specific interactions and scenarios to seniors and team leader Skills & ExperienceDemonstrated high level customer service experienceExcellent communication skills - written and verbalStrong time management skillsDemonstrate team work and strong sense of ownership and responsibility Benefits & CultureHybrid work model - WFH and the office6-8 weeks training providedJoin a dynamic team with great culture and valuesOpportunity for further growth and development across many different parts of the businessReward and recognition platformsMulticultural and diverse How to apply?If this sounds like you, Apply Now! Or email your updated CV in word doc to lavender.pham@randstad.com.au(You must be an Ausralian Citizen or P.R. to apply)At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • chatswood, new south wales
    • permanent
    • AU$50,000 - AU$60,000, per year, super
    • full-time
    Join a vibrant and interactive teamSuccessful team with a common goal to provide a fantastic serviceCompany-wide health & well-being initiativesYour New CompanyAn FMCG business is seeking a professional Customer Care Representative to join their nurturing and friendly team located in Chatswood. This business is renowned for its career development and close-knit team dynamic.Your New RoleAs the Customer Support Assistant, you will be responsible for providing administrative and customer service to inbound calling customers and managing a busy E-mail inbox. You will be reporting directly to the Service Manager, who is highly regarded within the business for their friendly and supportive leadership style.Your Main ResponsibilitiesLiaising with customers for repairs and ordering in spare partsDelivering a high level of customer service over the phone and via email Scheudling of repairs, processing orders and raising invoices Informing customers of unforeseen delays or problemsYour Company BenefitsWork for an Australian companyOnce trained you will work 3 days in the office and 2 from homeCompany-wide health & well-being initiativesLaptop and headset providedAnnual Performance BonusesSuccessful team with a common goal to provide a fantastic service$56,000 starting salary with the potential to increase as your capabilities developFull training to start with ongoing learning and development opportunitiesAttractive product discounts for you and your familyYour ExperiencePrevious experience in administration, order processing, call centre, customer service, service coordinator or spare parts is desiredArticulate written communicationProfessional and consultative customer service skillsThe ability to work under pressure and work towards KPI'sIf you feel this role sounds like you please click apply now or email Beth.Dargan@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Join a vibrant and interactive teamSuccessful team with a common goal to provide a fantastic serviceCompany-wide health & well-being initiativesYour New CompanyAn FMCG business is seeking a professional Customer Care Representative to join their nurturing and friendly team located in Chatswood. This business is renowned for its career development and close-knit team dynamic.Your New RoleAs the Customer Support Assistant, you will be responsible for providing administrative and customer service to inbound calling customers and managing a busy E-mail inbox. You will be reporting directly to the Service Manager, who is highly regarded within the business for their friendly and supportive leadership style.Your Main ResponsibilitiesLiaising with customers for repairs and ordering in spare partsDelivering a high level of customer service over the phone and via email Scheudling of repairs, processing orders and raising invoices Informing customers of unforeseen delays or problemsYour Company BenefitsWork for an Australian companyOnce trained you will work 3 days in the office and 2 from homeCompany-wide health & well-being initiativesLaptop and headset providedAnnual Performance BonusesSuccessful team with a common goal to provide a fantastic service$56,000 starting salary with the potential to increase as your capabilities developFull training to start with ongoing learning and development opportunitiesAttractive product discounts for you and your familyYour ExperiencePrevious experience in administration, order processing, call centre, customer service, service coordinator or spare parts is desiredArticulate written communicationProfessional and consultative customer service skillsThe ability to work under pressure and work towards KPI'sIf you feel this role sounds like you please click apply now or email Beth.Dargan@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • port botany, new south wales
    • permanent
    • AU$60,000 - AU$70,000, per year, super
    • full-time
    Your New Role This is your exclusive opportunity to join a successful and growing logistics business located in Port Botany who are known in the market for their leading edge technologies and solutions focused approach to shipping and transport. Your ResponsibilitiesReporting to the State Operations Manager, as the Customer Service Representative you will be the first point of contact for all customer enquiries. Your role will see you: Liaising with customers via telephone and email Logging and updating all information in the system accurately Providing customers with regular updates regarding their queries Listening to customers and promptly providing solutions Investigating and resolving escalated customer queries in a timely mannerThe BenefitsFree on-site parking Flexible working options State of the art in-house developed technologyJoin a supportive and driven team Work closely with existing customers and clients Great career progressionAbout You Previous customer service, disputes, complaints, claims, order processing, customer care, call centre, retail or contact centre experience is ideal. Strong written and verbal communication skillsA ‘can-do’ attitude and willingness to learn Next Steps If this sounds like you, please press APPLY NOW, or, for more information email your resume to Shivaany at shivaany.ramachandran@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New Role This is your exclusive opportunity to join a successful and growing logistics business located in Port Botany who are known in the market for their leading edge technologies and solutions focused approach to shipping and transport. Your ResponsibilitiesReporting to the State Operations Manager, as the Customer Service Representative you will be the first point of contact for all customer enquiries. Your role will see you: Liaising with customers via telephone and email Logging and updating all information in the system accurately Providing customers with regular updates regarding their queries Listening to customers and promptly providing solutions Investigating and resolving escalated customer queries in a timely mannerThe BenefitsFree on-site parking Flexible working options State of the art in-house developed technologyJoin a supportive and driven team Work closely with existing customers and clients Great career progressionAbout You Previous customer service, disputes, complaints, claims, order processing, customer care, call centre, retail or contact centre experience is ideal. Strong written and verbal communication skillsA ‘can-do’ attitude and willingness to learn Next Steps If this sounds like you, please press APPLY NOW, or, for more information email your resume to Shivaany at shivaany.ramachandran@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • AU$50,000 - AU$60,000, per year, super, commission and more!
    • full-time
    Your New Company Australia's leading Telecommunications business is seeking 20 x permanent Telesales Representatives to join their fun and high performing team in Macquarie Park. This company is renowned within Australia as one of the best places to work, with gyms, bars, cafes, restaurants and more on campus. Your New RoleAs the Sales Representative, you will be reporting into the Telesales Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include:Answering inbound customer callsAnswering customer enquiries regarding productsUp-selling products over the phoneProcessing sales orders into the databaseProviding a high level of customer serviceGeneral administration as requiredThe BenefitsUncapped commissionQuick career progressionOn target earnings of $80k + superIncredible on-boarding and training programWork with a supportive and inclusive teamLocated in Macquarie Park, with a shuttle bus that picks their employees up from the major hubsBeautifully renovated offices with incredible facilities - gym, cafes and more!About YouPrevious Sales, Telesales, Call Centre, Contact Centre, Customer Service, Retail or Hospitality experienceYou're motivated by $$$ and reaching your goalsAbility to thrive in a busy environmentIf this role sounds like you, please APPLY NOW. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New Company Australia's leading Telecommunications business is seeking 20 x permanent Telesales Representatives to join their fun and high performing team in Macquarie Park. This company is renowned within Australia as one of the best places to work, with gyms, bars, cafes, restaurants and more on campus. Your New RoleAs the Sales Representative, you will be reporting into the Telesales Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include:Answering inbound customer callsAnswering customer enquiries regarding productsUp-selling products over the phoneProcessing sales orders into the databaseProviding a high level of customer serviceGeneral administration as requiredThe BenefitsUncapped commissionQuick career progressionOn target earnings of $80k + superIncredible on-boarding and training programWork with a supportive and inclusive teamLocated in Macquarie Park, with a shuttle bus that picks their employees up from the major hubsBeautifully renovated offices with incredible facilities - gym, cafes and more!About YouPrevious Sales, Telesales, Call Centre, Contact Centre, Customer Service, Retail or Hospitality experienceYou're motivated by $$$ and reaching your goalsAbility to thrive in a busy environmentIf this role sounds like you, please APPLY NOW. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • AU$55,000 - AU$65,000, per year, super, commission and more!
    • full-time
    Your New CompanyAustralia's leading Telecommunications business is seeking 40 x permanent Call Centre Representatives to join their fun and high performing team in Macquarie Park. This company is renowned within Australia as one of the best places to work, with gyms, bars, cafes, restaurants and more on campus. Your New RoleAs the Customer Service Representative, your main goal is to provide your customers with a memorable and superior customer experience. You will be reporting into the Call Centre Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include:Answering inbound customer calls and customer enquiriesAssisting with technical customer enquiriesUp-selling products over the phoneProcessing sales orders into the databaseGeneral administration as requiredThe BenefitsUncapped commission based on customer NPS scoresQuick career progressionOn target earnings of $84k + superIncredible on-boarding and training programWork with a supportive and inclusive teamLocated in Macquarie Park, with a shuttle bus that picks their employees up from the major hubsBeautifully renovated offices with incredible facilities - gym, cafes and more!About YouPrevious Customer Service, Sales, Telesales, Call Centre, Contact Centre, Retail, Hospitality or any customer facing experienceAbility to thrive in a busy environmentIf this Customer Service role sounds like you, please APPLY NOW. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New CompanyAustralia's leading Telecommunications business is seeking 40 x permanent Call Centre Representatives to join their fun and high performing team in Macquarie Park. This company is renowned within Australia as one of the best places to work, with gyms, bars, cafes, restaurants and more on campus. Your New RoleAs the Customer Service Representative, your main goal is to provide your customers with a memorable and superior customer experience. You will be reporting into the Call Centre Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include:Answering inbound customer calls and customer enquiriesAssisting with technical customer enquiriesUp-selling products over the phoneProcessing sales orders into the databaseGeneral administration as requiredThe BenefitsUncapped commission based on customer NPS scoresQuick career progressionOn target earnings of $84k + superIncredible on-boarding and training programWork with a supportive and inclusive teamLocated in Macquarie Park, with a shuttle bus that picks their employees up from the major hubsBeautifully renovated offices with incredible facilities - gym, cafes and more!About YouPrevious Customer Service, Sales, Telesales, Call Centre, Contact Centre, Retail, Hospitality or any customer facing experienceAbility to thrive in a busy environmentIf this Customer Service role sounds like you, please APPLY NOW. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • AU$62,000 - AU$62,000, per year, Super + Commission
    • full-time
    Your New RoleAustralia's leading Telco company is seeking multiple permanent Customer Service representatives to join their vibrant team in Macquarie Park. You will be reporting into the Customer Service Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include:Answering inbound customer calls with a high level of customer serviceManaging interactions within service, sales, financial services and basic technical supportHandling complaints and providing appropriate timely solutionsProviding options and discussing the benefits of products and services (up-selling)Effectively engaging with customers via digital platforms and voiceGeneral administration as requiredThe BenefitsIncredible on-boarding and training programCareer progression opportunitiesDiscounts on products and servicesCompetitive salary with OTE of $83k per year Work with a supportive and inclusive teamBeautifully renovated offices with incredible facilities - gym, cafes and more!About YouPrevious Customer Service experience, either in a Call Centre, Hospitality or RetailPoses strong verbal and written communication skillsGrasps new concepts quickly and efficientlyStrong interpersonal skills including an ability to empathise with peopleAbility to thrive in a busy environmentIf this role sounds like you, please APPLY NOW or email your resume to daisy.connah@randstad.com.au and we’ll be in touch. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New RoleAustralia's leading Telco company is seeking multiple permanent Customer Service representatives to join their vibrant team in Macquarie Park. You will be reporting into the Customer Service Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include:Answering inbound customer calls with a high level of customer serviceManaging interactions within service, sales, financial services and basic technical supportHandling complaints and providing appropriate timely solutionsProviding options and discussing the benefits of products and services (up-selling)Effectively engaging with customers via digital platforms and voiceGeneral administration as requiredThe BenefitsIncredible on-boarding and training programCareer progression opportunitiesDiscounts on products and servicesCompetitive salary with OTE of $83k per year Work with a supportive and inclusive teamBeautifully renovated offices with incredible facilities - gym, cafes and more!About YouPrevious Customer Service experience, either in a Call Centre, Hospitality or RetailPoses strong verbal and written communication skillsGrasps new concepts quickly and efficientlyStrong interpersonal skills including an ability to empathise with peopleAbility to thrive in a busy environmentIf this role sounds like you, please APPLY NOW or email your resume to daisy.connah@randstad.com.au and we’ll be in touch. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • AU$50,000 - AU$55,000, per year, Super + Product Discount
    • full-time
    The CompanyThis is an exciting opportunity to join a health and wellness brand that is renowned for it's award winning products and their 5 star customer service. Located in the heart of Macquarie Park, this business prides itself on bringing out the best in their customers and offering tailored products to suit your wants and needs. Your New RoleYou will join a cohesive and supportive team of high performing customer service professionals. You will report into and be mentored by the highly regarded Customer Service Manager who has been within the business for over 14 years. Some of the duties include:Process customer orders into the systemDeal with inbound phone calls related to order tracking, shipping details and order statusLiaise with third party logistics Carry out administrative tasks e.g emailing, invoices, etc.Answer queries related to prices and stock availability Benefits to you:Friendly and supportive team Brand new offices in the heart of Macquarie ParkIncredible company discounts Job securityCareer progressionAnnual bonus dependant on performanceTeam bonding nightsImmediate start Your profile with demonstrate:No experience necessary Previous Customer Service, Call Centre, Hospitality, Retail experience desirable but not essential Excellent written and verbal communication Comfortable working in a fast-paced environment If you are interested in this role, please press APPLY NOW or email your resume to Beth.Dargan@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    The CompanyThis is an exciting opportunity to join a health and wellness brand that is renowned for it's award winning products and their 5 star customer service. Located in the heart of Macquarie Park, this business prides itself on bringing out the best in their customers and offering tailored products to suit your wants and needs. Your New RoleYou will join a cohesive and supportive team of high performing customer service professionals. You will report into and be mentored by the highly regarded Customer Service Manager who has been within the business for over 14 years. Some of the duties include:Process customer orders into the systemDeal with inbound phone calls related to order tracking, shipping details and order statusLiaise with third party logistics Carry out administrative tasks e.g emailing, invoices, etc.Answer queries related to prices and stock availability Benefits to you:Friendly and supportive team Brand new offices in the heart of Macquarie ParkIncredible company discounts Job securityCareer progressionAnnual bonus dependant on performanceTeam bonding nightsImmediate start Your profile with demonstrate:No experience necessary Previous Customer Service, Call Centre, Hospitality, Retail experience desirable but not essential Excellent written and verbal communication Comfortable working in a fast-paced environment If you are interested in this role, please press APPLY NOW or email your resume to Beth.Dargan@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • chullora, new south wales
    • permanent
    • AU$55,000 - AU$60,000, per year, super
    • full-time
    Your New CompanyAn Australian Owned Manufacturing and Appliance company is seeking a professional Customer Service Representative to join their nurturing and friendly team located in Chullora. This business is renowned for its career development and close-knit team dynamic. Your New RoleAs the Customer Service Assistant, you will be responsible for providing administrative and customer service support to inbound calling customers and completing administration duties. You will be reporting directly to the National Technical Manager, who is highly regarded within the business for their friendly and supportive leadership style.Your Main Responsibilities Liaising with customers for repairs and ordering in spare partsDelivering a high level of customer serviceCompleting Administration duties Dealing with inbound enquiries from customersInforming customers of unforeseen delays or problemsYour Company BenefitsWork for an Australian company Free parking on site Laptop and headset provided Annual Performance BonusesSuccessful team with a common goal to provide a fantastic service $60,000 starting salary with the potential to increase as your capabilities developFull training to start with ongoing learning and development opportunitiesYour ExperiencePrevious experience in admin, call centre, customer service and spare parts is desired Articulate written communicationProfessional and consultative customer service skillsThe ability to work under pressure and work towards KPI'sIf you feel this role sounds like you please click apply now or send a copy of your resume to beth.dargan@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New CompanyAn Australian Owned Manufacturing and Appliance company is seeking a professional Customer Service Representative to join their nurturing and friendly team located in Chullora. This business is renowned for its career development and close-knit team dynamic. Your New RoleAs the Customer Service Assistant, you will be responsible for providing administrative and customer service support to inbound calling customers and completing administration duties. You will be reporting directly to the National Technical Manager, who is highly regarded within the business for their friendly and supportive leadership style.Your Main Responsibilities Liaising with customers for repairs and ordering in spare partsDelivering a high level of customer serviceCompleting Administration duties Dealing with inbound enquiries from customersInforming customers of unforeseen delays or problemsYour Company BenefitsWork for an Australian company Free parking on site Laptop and headset provided Annual Performance BonusesSuccessful team with a common goal to provide a fantastic service $60,000 starting salary with the potential to increase as your capabilities developFull training to start with ongoing learning and development opportunitiesYour ExperiencePrevious experience in admin, call centre, customer service and spare parts is desired Articulate written communicationProfessional and consultative customer service skillsThe ability to work under pressure and work towards KPI'sIf you feel this role sounds like you please click apply now or send a copy of your resume to beth.dargan@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • AU$55,000 - AU$65,000, per year, + super
    • full-time
    Up to $65k + super | Highly reputable organisation Onsite parking | flexible work arrangementsWetherill Park area The CompanyInstantly recognised Construction organisation with a strong reputation in the market for producing quality products and providing exceptional customer service. Due to growth a position has become available in the Wetherill Park office.The PositionEngage with customers at various points in the construction process and be responsible for the following dutiesProvide support for simple technical questions or escalate appropriatelyEnsure order entry deadlines are met in line with the consumers enquiryBasic troubleshooting; customer order follow up & claimsManager customer orders and enquiries via CRM databaseEnsure deadlines are met for internal steps in resolving complaint managementBe involved in ongoing training and on the job learningThe CandidateExperience in a similar Customer Service positionHigh attention to detailDemonstrate exceptional communucaton skillsHave the ability to build relationships with stakeholders at all levelsAble to pick up products and processes quicklyAbility to meet deadlines, multitask effectively and take a proactive approach to your workExperience using the system SAP and exposure to working within the Construction industry an advantage The BenefitsCompetitive salary, uo to $65,000k + superRotating roster: 7:00am-3:00pm, 8:00am - 4:00pm, 10:00am - 6:00pm, 9:00am - 5:00pm (Monday to Friday only) Flexibility in work arrangements after training periodOnsite parking Career progression and ongoing training provided.To be considered, please promptly apply directly to this advertisement or contact Diana Josic via diana.josic@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Up to $65k + super | Highly reputable organisation Onsite parking | flexible work arrangementsWetherill Park area The CompanyInstantly recognised Construction organisation with a strong reputation in the market for producing quality products and providing exceptional customer service. Due to growth a position has become available in the Wetherill Park office.The PositionEngage with customers at various points in the construction process and be responsible for the following dutiesProvide support for simple technical questions or escalate appropriatelyEnsure order entry deadlines are met in line with the consumers enquiryBasic troubleshooting; customer order follow up & claimsManager customer orders and enquiries via CRM databaseEnsure deadlines are met for internal steps in resolving complaint managementBe involved in ongoing training and on the job learningThe CandidateExperience in a similar Customer Service positionHigh attention to detailDemonstrate exceptional communucaton skillsHave the ability to build relationships with stakeholders at all levelsAble to pick up products and processes quicklyAbility to meet deadlines, multitask effectively and take a proactive approach to your workExperience using the system SAP and exposure to working within the Construction industry an advantage The BenefitsCompetitive salary, uo to $65,000k + superRotating roster: 7:00am-3:00pm, 8:00am - 4:00pm, 10:00am - 6:00pm, 9:00am - 5:00pm (Monday to Friday only) Flexibility in work arrangements after training periodOnsite parking Career progression and ongoing training provided.To be considered, please promptly apply directly to this advertisement or contact Diana Josic via diana.josic@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • sydney, new south wales
    • permanent
    • AU$60,000 - AU$65,000, per year, + super
    • full-time
    Customer Service Representative Homebush area | onsite parking 9am-5pm or 10am-6pm | up to $65,000k + super Career progression | Instantly recognised organisationThe CompanyAn instantly recognised brand with a strong reputation in the market is looking for an experienced, passionate and well spoken Customer Service Representative to join a growing, busy team. The PositionRespond to customers over the phone and also through emailMake outbound calls to customers and book routine jobsProvide support to the operations team as neededComplete financial reporting, invoicing and month end dutiesLiaise with service technicians in relation to bookings The CandidateExperience in a similar office based Customer Service Rep roleAbility to liaise with stakeholders at various levels Demonstrate high attention to detail and accuracyHave exceptional interpersonal skillsBe reliable, have a strong work ethic and a positive attitude Display the confidence and ability to action outbound calls BenefitsChance to work for a leading organisation Free on site parkingCareer progression Option of flexible working arrangements after training Competitive salary - up to $65,000k + super! (depending on experience)To be considered, please promptly apply directly to this advertisement or contact Diana Josic via diana.josic@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Customer Service Representative Homebush area | onsite parking 9am-5pm or 10am-6pm | up to $65,000k + super Career progression | Instantly recognised organisationThe CompanyAn instantly recognised brand with a strong reputation in the market is looking for an experienced, passionate and well spoken Customer Service Representative to join a growing, busy team. The PositionRespond to customers over the phone and also through emailMake outbound calls to customers and book routine jobsProvide support to the operations team as neededComplete financial reporting, invoicing and month end dutiesLiaise with service technicians in relation to bookings The CandidateExperience in a similar office based Customer Service Rep roleAbility to liaise with stakeholders at various levels Demonstrate high attention to detail and accuracyHave exceptional interpersonal skillsBe reliable, have a strong work ethic and a positive attitude Display the confidence and ability to action outbound calls BenefitsChance to work for a leading organisation Free on site parkingCareer progression Option of flexible working arrangements after training Competitive salary - up to $65,000k + super! (depending on experience)To be considered, please promptly apply directly to this advertisement or contact Diana Josic via diana.josic@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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