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    2 jobs found in new south wales

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        • sydney, new south wales
        • temporary
        • full-time
        Randstad has partnered with one of Australia's largest banks located in the heart of Sydney. With continued growth in Sydney CBD our client is looking for outstanding customer relations professionals who are resilient within their field. With roles based primarily in the CBD but also inner Sydney regions, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environment. About the roleCustomer Service is a key element of an organisation’s success and therefore we are looking for the best of the best. The Customer Relations Officer is responsible for resolving complaints logged in the Complaints Database. Complaints can be received from various stakeholders. Key RequirementsResponsible for monitoring and managing complaints Across all personal banking products and collections complaints.Building and maintaining strong relationships with various stakeholdersComprehensive Credit Reporting Understanding of Collections procedureUnderstanding of legislation to assist with collection complaints Investigating and responding to customers in relation to credit file About the successful candidateMinimum 1 year in a similar role Proven experience dealing with difficult customers Excellent written and verbal communication skillsAbility to resolve matters under pressureMust have excellent attention to details Must be a team player Apply nowIf you are a successful and experienced customer relations officer who is immediately available and in search of a new opportunity then apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad has partnered with one of Australia's largest banks located in the heart of Sydney. With continued growth in Sydney CBD our client is looking for outstanding customer relations professionals who are resilient within their field. With roles based primarily in the CBD but also inner Sydney regions, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environment. About the roleCustomer Service is a key element of an organisation’s success and therefore we are looking for the best of the best. The Customer Relations Officer is responsible for resolving complaints logged in the Complaints Database. Complaints can be received from various stakeholders. Key RequirementsResponsible for monitoring and managing complaints Across all personal banking products and collections complaints.Building and maintaining strong relationships with various stakeholdersComprehensive Credit Reporting Understanding of Collections procedureUnderstanding of legislation to assist with collection complaints Investigating and responding to customers in relation to credit file About the successful candidateMinimum 1 year in a similar role Proven experience dealing with difficult customers Excellent written and verbal communication skillsAbility to resolve matters under pressureMust have excellent attention to details Must be a team player Apply nowIf you are a successful and experienced customer relations officer who is immediately available and in search of a new opportunity then apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • permanent
        • AU$54,000 - AU$55,000 per year
        • full-time
        Your new company This organisation is renowned for leading the Australian wealth space. They value employee contribution and provide great opportunities to progress and build your professional career. Your new team thrives upon delivering exceptional customer service and continuously implementing improvement strategies. Your new roleGuide customers to make informed decisions to satisfy their financial needsAssist in providing customers access to the most suitable superannuation productsEducate customers with wealth options, facts and solutions across superannuation Maintain up to date knowledge of industry compliance, policyYour skillset and experienceCustomer Service experience is essential, open to industry - hospitality and retail A Finance/Business related degree obtained throughout universityA sounds understanding of wealth management, banking and financial servicesExcellent communication skills, written and verbalStrong multitasking skills and the ability to work in a dynamic environmentYour benefits Gain the opportunity to progress within a reputable company. Your new role will provide you with the chance to enhance your skills and develop your knowledge in wealth management. Your new team is collaborative and engaging, which presents a diverse and positive work culture. Enjoy the convenience of working nearby the train station, shops and restaurants/cafes. Your next step To launch your career, click 'apply now' with an updated copy of your CV or contact Sandra Sadaka, on sandra.sadaka@randstad.com.au or 02 8095 1752 to discuss further. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your new company This organisation is renowned for leading the Australian wealth space. They value employee contribution and provide great opportunities to progress and build your professional career. Your new team thrives upon delivering exceptional customer service and continuously implementing improvement strategies. Your new roleGuide customers to make informed decisions to satisfy their financial needsAssist in providing customers access to the most suitable superannuation productsEducate customers with wealth options, facts and solutions across superannuation Maintain up to date knowledge of industry compliance, policyYour skillset and experienceCustomer Service experience is essential, open to industry - hospitality and retail A Finance/Business related degree obtained throughout universityA sounds understanding of wealth management, banking and financial servicesExcellent communication skills, written and verbalStrong multitasking skills and the ability to work in a dynamic environmentYour benefits Gain the opportunity to progress within a reputable company. Your new role will provide you with the chance to enhance your skills and develop your knowledge in wealth management. Your new team is collaborative and engaging, which presents a diverse and positive work culture. Enjoy the convenience of working nearby the train station, shops and restaurants/cafes. Your next step To launch your career, click 'apply now' with an updated copy of your CV or contact Sandra Sadaka, on sandra.sadaka@randstad.com.au or 02 8095 1752 to discuss further. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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