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        • melbourne, victoria
        • temporary
        • AU$27.00 - AU$29.00 per hour
        • full-time
        Company Overview An exciting opportunity to join a top four bank on a 6 month contract with the opportunity to go permanent in their inbound banking support team that acts as the first point of contact for business customers in relation to their eftpos terminals. This role will see you developing meaningful relationships with customers on a day-to-day basis handling general enquiries, product support and identifying opportunities to cross sell. It will see you utilise your strong rapport building skills, and passion for helping customers to offer a superior service to customers. This is a truly unique opportunity to kickstart your career in the banking sector. Key ResponsibilitiesActing as the first point of contact for business customersHandle customer enquiries, resolving issues and managing any escalations regarding customers eftpos terminalsProvide basic troubleshooting supportUpdate and maintain detailed customer records to ensure a high level of service with every interactionHandle any follow up calls as requiredContribute to business improvement Key RequirementsPrevious experience experience working in customer service environmentPrevious experience working in a call centre will be highly regardedExcellent verbal and written communication skills with a proven track record in building rapport with customersAn interest in developing a long term career working in the banking sectorAbility to work in fast paced environmentTech savvy and the ability to work across multiple systemsAvailable to work on a rotating roster Monday - Friday between 7am - 7pmAvailable to start work in May based in Knox Application Process If you meet the above criteria and this sounds like the opportunity you have been waiting for, please follow the links below to apply or for more information please contact Hannah Ebers. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Company Overview An exciting opportunity to join a top four bank on a 6 month contract with the opportunity to go permanent in their inbound banking support team that acts as the first point of contact for business customers in relation to their eftpos terminals. This role will see you developing meaningful relationships with customers on a day-to-day basis handling general enquiries, product support and identifying opportunities to cross sell. It will see you utilise your strong rapport building skills, and passion for helping customers to offer a superior service to customers. This is a truly unique opportunity to kickstart your career in the banking sector. Key ResponsibilitiesActing as the first point of contact for business customersHandle customer enquiries, resolving issues and managing any escalations regarding customers eftpos terminalsProvide basic troubleshooting supportUpdate and maintain detailed customer records to ensure a high level of service with every interactionHandle any follow up calls as requiredContribute to business improvement Key RequirementsPrevious experience experience working in customer service environmentPrevious experience working in a call centre will be highly regardedExcellent verbal and written communication skills with a proven track record in building rapport with customersAn interest in developing a long term career working in the banking sectorAbility to work in fast paced environmentTech savvy and the ability to work across multiple systemsAvailable to work on a rotating roster Monday - Friday between 7am - 7pmAvailable to start work in May based in Knox Application Process If you meet the above criteria and this sounds like the opportunity you have been waiting for, please follow the links below to apply or for more information please contact Hannah Ebers. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • temporary
        • AU$28.00 - AU$29.00 per hour
        • full-time
        Company Overview An exciting opportunity to join a top four bank on a 12 month contract in their business banking support team that acts as the first point of contact for business customers. This role will see you developing meaningful relationships with business owners on a day-to-day basis handling general enquiries, product support and identifying opportunities to cross sell. It will see you utilise your strong rapport building skills, emotional intelligence, and business acumen to offer a superior service to SME business customers. This is a truly unique opportunity to further develop your career in the banking sector. Key ResponsibilitiesActing as the first point of contact for customers for business banking customersHandle account enquiries, asking open ended questions to truly understand their business goalsUpdate and maintain detailed customer records to ensure a high level of service with every interactionProvide updates on customer accountsIdentify opportunities to cross sell products where appropriate and generate leadsHandle any follow up calls as requiredContribute to business improvement and overall goal of becoming the world’s best business bank Key RequirementsPrevious experience working within in banking and finance in a phone based positionExcellent verbal and written communication skills with a proven track record in building and maintaining meaningful business relationshipsStrong emphasis on providing superior customer service across a range of different stakeholdersHigh level attention to detail and accuracyAbility to work in fast paced environmentTech savvy and the ability to work across multiple systemsStrong desire to develop a long term career in business bankingAvailable to work on a rotating roster Monday - Friday between 8am-8pmAvailable to start work beginning of May Application Process If you meet the above criteria and this sounds like the opportunity you have been waiting for, please follow the links below to apply or for more information please contact Hannah Ebers. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Company Overview An exciting opportunity to join a top four bank on a 12 month contract in their business banking support team that acts as the first point of contact for business customers. This role will see you developing meaningful relationships with business owners on a day-to-day basis handling general enquiries, product support and identifying opportunities to cross sell. It will see you utilise your strong rapport building skills, emotional intelligence, and business acumen to offer a superior service to SME business customers. This is a truly unique opportunity to further develop your career in the banking sector. Key ResponsibilitiesActing as the first point of contact for customers for business banking customersHandle account enquiries, asking open ended questions to truly understand their business goalsUpdate and maintain detailed customer records to ensure a high level of service with every interactionProvide updates on customer accountsIdentify opportunities to cross sell products where appropriate and generate leadsHandle any follow up calls as requiredContribute to business improvement and overall goal of becoming the world’s best business bank Key RequirementsPrevious experience working within in banking and finance in a phone based positionExcellent verbal and written communication skills with a proven track record in building and maintaining meaningful business relationshipsStrong emphasis on providing superior customer service across a range of different stakeholdersHigh level attention to detail and accuracyAbility to work in fast paced environmentTech savvy and the ability to work across multiple systemsStrong desire to develop a long term career in business bankingAvailable to work on a rotating roster Monday - Friday between 8am-8pmAvailable to start work beginning of May Application Process If you meet the above criteria and this sounds like the opportunity you have been waiting for, please follow the links below to apply or for more information please contact Hannah Ebers. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • permanent
        • full-time
        Senior Data Scientist Our client is a leading financial institution who are growing across their B&PB. This role will be involved in identifying opportunities to support their customer and business goals. There is also the opportunity to work alongside key strategic partners and to gain exposure to broader analytics and data science work. Responsibilities:You will work closely with the business partners to understand the business objectives and challenges to design analytical solutions to meet business goalsYou apply machine learning techniques in solving real-life problems, preferably in the business or banking domain willCreate analytical tools and models to quantify various value driven initiatives and ensure their operational outcomeHelp embed the use of cutting edge cloud based analytics technologyAddress and solve complex business issues using large amounts of dataQuickly understand the behaviour (expected/unexpected) of large data setsExperience & needed:5+ years of demonstrated execution in a data science roleKnowledge and experience in developing machine learning models on forecasting, chum, prediction, risk and attribution modellingPredictive and financial modelling and marketing analytics experienceExperience using Python, R. SQL, Jupyter, Tensoeflow, Apache, SparkKnowledge and experience using Tableau or PowerBIStrong business acumen and can translate data insights into practical and actionable recommendationsA proven ability to drive business results with their data-based insights and must be comfortable working with a wide range of stakeholders and functional teams.Must have strong experience using a variety of data mining/data analytics methods, using a variety of analytics tools, building and implementing modelsIf you meet the criteria and would like to learn more about this please click “APPLY” or send your resume to darren.ruane@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Senior Data Scientist Our client is a leading financial institution who are growing across their B&PB. This role will be involved in identifying opportunities to support their customer and business goals. There is also the opportunity to work alongside key strategic partners and to gain exposure to broader analytics and data science work. Responsibilities:You will work closely with the business partners to understand the business objectives and challenges to design analytical solutions to meet business goalsYou apply machine learning techniques in solving real-life problems, preferably in the business or banking domain willCreate analytical tools and models to quantify various value driven initiatives and ensure their operational outcomeHelp embed the use of cutting edge cloud based analytics technologyAddress and solve complex business issues using large amounts of dataQuickly understand the behaviour (expected/unexpected) of large data setsExperience & needed:5+ years of demonstrated execution in a data science roleKnowledge and experience in developing machine learning models on forecasting, chum, prediction, risk and attribution modellingPredictive and financial modelling and marketing analytics experienceExperience using Python, R. SQL, Jupyter, Tensoeflow, Apache, SparkKnowledge and experience using Tableau or PowerBIStrong business acumen and can translate data insights into practical and actionable recommendationsA proven ability to drive business results with their data-based insights and must be comfortable working with a wide range of stakeholders and functional teams.Must have strong experience using a variety of data mining/data analytics methods, using a variety of analytics tools, building and implementing modelsIf you meet the criteria and would like to learn more about this please click “APPLY” or send your resume to darren.ruane@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • temporary
        • AU$28.00 - AU$32.00 per hour
        • full-time
        Company OverviewAn exciting opportunity exists to join a prestigious wealth management company within their account management team. This role will see you working within a high achieving team, where you will be responsible for account management from set up through to ongoing maintenance of clients.Key ResponsibilitiesAssist with opening new accounts including intermediary trading accounts, equity trading, staff accounts, deceased accounts and cash accountsDocument verification and KYC/AML checksLiaise with Advisers to ensure time and accurate maintenance of accounts, meeting market and trading requirements Maintain and update client accountsHandle client enquiries within SLA'sLiaise with key internal and external stakeholders to provide updates on accounts and handle any queriesKey RequirementsExcellent written and verbal communication skillsPrevious experience in account opening/onboarding Knowledge of AML and KYC will be highly regardedStrong emphasis on accuracy and problem solvingTo ApplyPlease click on the apply button to be considered for this exciting opportunity. Due to the overwhelming response, please appreciate that only successful candidates will be contacted to progress to the next stage. Hannah EbersAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Company OverviewAn exciting opportunity exists to join a prestigious wealth management company within their account management team. This role will see you working within a high achieving team, where you will be responsible for account management from set up through to ongoing maintenance of clients.Key ResponsibilitiesAssist with opening new accounts including intermediary trading accounts, equity trading, staff accounts, deceased accounts and cash accountsDocument verification and KYC/AML checksLiaise with Advisers to ensure time and accurate maintenance of accounts, meeting market and trading requirements Maintain and update client accountsHandle client enquiries within SLA'sLiaise with key internal and external stakeholders to provide updates on accounts and handle any queriesKey RequirementsExcellent written and verbal communication skillsPrevious experience in account opening/onboarding Knowledge of AML and KYC will be highly regardedStrong emphasis on accuracy and problem solvingTo ApplyPlease click on the apply button to be considered for this exciting opportunity. Due to the overwhelming response, please appreciate that only successful candidates will be contacted to progress to the next stage. Hannah EbersAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • temporary
        • AU$25.00 - AU$30.00 per hour
        • full-time
        Overview Work for a prestigious private wealth management firm on a 3 month project. Day to day this role will see you handling client enquiries via phone and email, updating details and assisting with other operation teams as required. This role will suit a graduate or financial services professional with excellent administration and communication skills Day to day responsibilities: Respond to client emails and calls across cash trust accountsAction clients requests within SLA'sUpdate and maintain client filesManage client data through Excel and SalesforceManage account closure processKey Requirements Excellent written and verbal communication skillsPrevious experience working within a professional financial service environment or recent graduateAbility to work independently and as part of a teamIntermediate to advance Excel skillsAvailable for an immediate startTo Apply If this sounds like the opportunity you have been waiting for, please follow the links to apply online. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Overview Work for a prestigious private wealth management firm on a 3 month project. Day to day this role will see you handling client enquiries via phone and email, updating details and assisting with other operation teams as required. This role will suit a graduate or financial services professional with excellent administration and communication skills Day to day responsibilities: Respond to client emails and calls across cash trust accountsAction clients requests within SLA'sUpdate and maintain client filesManage client data through Excel and SalesforceManage account closure processKey Requirements Excellent written and verbal communication skillsPrevious experience working within a professional financial service environment or recent graduateAbility to work independently and as part of a teamIntermediate to advance Excel skillsAvailable for an immediate startTo Apply If this sounds like the opportunity you have been waiting for, please follow the links to apply online. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • permanent
        • AU$110,000 - AU$130,000 per year
        • full-time
        Fantastic opportunity for someone interested in partnering with small businesses in Melbourne. CBD location and Major BankExcellent team culture and leaderKey role for segment The Role:This Big-4 Bank are seeking for a motivated and skilled Relationship Manager to join their high-performing team team. You will provide emplorary service to customers and partner with internal stakeholders such as Credit to assist customers with complex, tailored solutions to assist with all aspects of banking: borrowing/debt facilities, transactional banking needs and day-to-day assistance. You will act as a key member of the team, using your strong networking and Credit skills to bring in new business. This team deals with Business Banking exposures <$5m. About you:You will be an experienced Business Banker and you will have high attention to detail, work standards and communication skills. In addition, you will possess strong Credit skills, along with the ability to originate and negotiate. This position will give you the platform to excel, push your career aspirations and growth strategy. For a confidential chat, please contact Chris Gatley (Chris.Gatley@randstad.com.au) with your résumé attached.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Fantastic opportunity for someone interested in partnering with small businesses in Melbourne. CBD location and Major BankExcellent team culture and leaderKey role for segment The Role:This Big-4 Bank are seeking for a motivated and skilled Relationship Manager to join their high-performing team team. You will provide emplorary service to customers and partner with internal stakeholders such as Credit to assist customers with complex, tailored solutions to assist with all aspects of banking: borrowing/debt facilities, transactional banking needs and day-to-day assistance. You will act as a key member of the team, using your strong networking and Credit skills to bring in new business. This team deals with Business Banking exposures <$5m. About you:You will be an experienced Business Banker and you will have high attention to detail, work standards and communication skills. In addition, you will possess strong Credit skills, along with the ability to originate and negotiate. This position will give you the platform to excel, push your career aspirations and growth strategy. For a confidential chat, please contact Chris Gatley (Chris.Gatley@randstad.com.au) with your résumé attached.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • permanent
        • full-time
        Senior Quantitative Analyst – Market RiskThe role?This is an exciting role for a Senior Quant Analyst to join a major financial business where you will be activity covering derivative pricing and risk models across rates, foreign exchange, energy, commodity and equity markets, where you will also engage in the validation activity associated with Interest Rate in the Banking Book (IRRBB) modelling. Position Overview: As a Quant you will be activity covering derivative pricing and risk models across rates, foreign exchange, energy, commodity and equity markets, where you will also engage in the validation activity associated with Interest Rate in the Banking Book (IRRBB) modellingJob Requirements:Validation of quantitative models used for pricing and risk in Financial Markets and Treasury including interest rate risk in the banking book modellingEnsuring the scope of independent validation appropriately challenges a model’s scope of application, methodology, implementation, data used and its documentation;Ensure adherence to internal and external policies;Present validation outcomes to management, model owners and developers Experience and Qualifications neededAt least 3-4 years’ experience within a financial market quantitative team with a thorough understanding of financial markets derivatives, such as IRS, XCCY swaps, OTC options, swaptions, etc. covering a range of asset classes (IR, FX, commodities, energy, equities)Knowledge and experience building or testing derivative pricing models such as Hull White, Stochastic volatility, SABR, LMM, BGM, jump-diffusion, etc.Understanding of financial mathematics, stochastic calculus and numerical techniques used to implement models, such as Monte Carlo simulations, finite difference methods, binomial and trinomial trees, etc.Tertiary qualification in mathematics, actuarial, statistics or other related quantitative discipline.Excellent written and inter-personal communication skills, particularly the ability to explain complicated issues in an efficient and effective manner.Excellent time management skills, with the ability to work to tight deadlines and deal with changing priorities.Programming fluency (e.g. R, Python, C/C++/C# or equivalent). Experience with Git or other version control software experience is desirable. To apply online please click the 'Apply' button below or send to Darren Ruane at darren.ruane@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Senior Quantitative Analyst – Market RiskThe role?This is an exciting role for a Senior Quant Analyst to join a major financial business where you will be activity covering derivative pricing and risk models across rates, foreign exchange, energy, commodity and equity markets, where you will also engage in the validation activity associated with Interest Rate in the Banking Book (IRRBB) modelling. Position Overview: As a Quant you will be activity covering derivative pricing and risk models across rates, foreign exchange, energy, commodity and equity markets, where you will also engage in the validation activity associated with Interest Rate in the Banking Book (IRRBB) modellingJob Requirements:Validation of quantitative models used for pricing and risk in Financial Markets and Treasury including interest rate risk in the banking book modellingEnsuring the scope of independent validation appropriately challenges a model’s scope of application, methodology, implementation, data used and its documentation;Ensure adherence to internal and external policies;Present validation outcomes to management, model owners and developers Experience and Qualifications neededAt least 3-4 years’ experience within a financial market quantitative team with a thorough understanding of financial markets derivatives, such as IRS, XCCY swaps, OTC options, swaptions, etc. covering a range of asset classes (IR, FX, commodities, energy, equities)Knowledge and experience building or testing derivative pricing models such as Hull White, Stochastic volatility, SABR, LMM, BGM, jump-diffusion, etc.Understanding of financial mathematics, stochastic calculus and numerical techniques used to implement models, such as Monte Carlo simulations, finite difference methods, binomial and trinomial trees, etc.Tertiary qualification in mathematics, actuarial, statistics or other related quantitative discipline.Excellent written and inter-personal communication skills, particularly the ability to explain complicated issues in an efficient and effective manner.Excellent time management skills, with the ability to work to tight deadlines and deal with changing priorities.Programming fluency (e.g. R, Python, C/C++/C# or equivalent). Experience with Git or other version control software experience is desirable. To apply online please click the 'Apply' button below or send to Darren Ruane at darren.ruane@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • melbourne, victoria
        • temporary
        • AU$29.00 - AU$30.00 per hour
        • full-time
        Company Overview An exciting opportunity to join NAB on a 6 month contract in their business accounts opening team. This role will see you receiving online requests from customers to open business transactions accounts, you will be responsible for verifying documents, conducting KYC and AML checks and following up with customers where required. This role will suit someone who has a background in the banking and finance sector from within a customer service and administration background. Key Responsibilities Manage online requests to open business transaction accountsAssess and verify documentation in adherence to the banks policiesFollow up with customers and stakeholders for additional informationReview KYC and AML in adherence to external regulationsMonitor and maintain existing accountsManage your individual cases of ongoing application as well as additional new applicationsKey Requirements Previous experience working in customer service within the banking sectorExcellent verbal and written communication skills with a proven track record in building and maintaining meaningful business relationshipsHigh level attention to detail and accuracyKnowledge of different business structures and KYC and AML will be highly regarded Tech savvy and the ability to work across multiple systemsTo Apply If you meet the above criteria and this sounds like an opportunity you are interested please follow the links to apply. Please note these roles are looking for candidates available to start early February. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Company Overview An exciting opportunity to join NAB on a 6 month contract in their business accounts opening team. This role will see you receiving online requests from customers to open business transactions accounts, you will be responsible for verifying documents, conducting KYC and AML checks and following up with customers where required. This role will suit someone who has a background in the banking and finance sector from within a customer service and administration background. Key Responsibilities Manage online requests to open business transaction accountsAssess and verify documentation in adherence to the banks policiesFollow up with customers and stakeholders for additional informationReview KYC and AML in adherence to external regulationsMonitor and maintain existing accountsManage your individual cases of ongoing application as well as additional new applicationsKey Requirements Previous experience working in customer service within the banking sectorExcellent verbal and written communication skills with a proven track record in building and maintaining meaningful business relationshipsHigh level attention to detail and accuracyKnowledge of different business structures and KYC and AML will be highly regarded Tech savvy and the ability to work across multiple systemsTo Apply If you meet the above criteria and this sounds like an opportunity you are interested please follow the links to apply. Please note these roles are looking for candidates available to start early February. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.