About the TeamThe Internal Reviews and Complaints Branch is the central point of coordination for the Agency's handling and resolution of internal reviews and complaints. Working directly with participants, providers, internal staff and external agencies, the branch aims to manage and resolve complaints in a timely manner as outlined in the NDIA Service Charter.The Complaints Team prepares high level advice including letters, briefs and reports for a range
About the TeamThe Internal Reviews and Complaints Branch is the central point of coordination for the Agency's handling and resolution of internal reviews and complaints. Working directly with participants, providers, internal staff and external agencies, the branch aims to manage and resolve complaints in a timely manner as outlined in the NDIA Service Charter.The Complaints Team prepares high level advice including letters, briefs and reports for a range
Admin OfficerLocation: RosnyContract Length: 4 monthsStart date: ASAPResponsibilities:Perform administrative tasks such as typing correspondence, filing, and data entry.Assist in preparing materials for work programs and procedures.Register incoming correspondence and process documents accurately.Provide clear information to internal and external customers.Monitor application progress and compile progress reports.Contribute to the development of efficient
Admin OfficerLocation: RosnyContract Length: 4 monthsStart date: ASAPResponsibilities:Perform administrative tasks such as typing correspondence, filing, and data entry.Assist in preparing materials for work programs and procedures.Register incoming correspondence and process documents accurately.Provide clear information to internal and external customers.Monitor application progress and compile progress reports.Contribute to the development of efficient
Duties and responsibilities may include:Process application from initial stage through to completion Document controlCall applications to request missing information and follow up with them until complete Ensure all data input in the system is complete and correct Monitor applications throughout final stagesProvide adhoc support to the wider team Keep folders and ques up to date Your profile will demonstrate:Demonstrated experience in a fast paced customer
Duties and responsibilities may include:Process application from initial stage through to completion Document controlCall applications to request missing information and follow up with them until complete Ensure all data input in the system is complete and correct Monitor applications throughout final stagesProvide adhoc support to the wider team Keep folders and ques up to date Your profile will demonstrate:Demonstrated experience in a fast paced customer
Duties and responsibilities:Conduct outbound call campaigns to participants, their representatives and providers to enquire about and verify information.Identify patterns, trends or insights to analyse issues from different perspectives and draw soundconclusions from available data and information.Conduct analysis and assessment of information gathered in collaboration with compliance activities and unpacking activities that pose fraudulent concerns.Undert
Duties and responsibilities:Conduct outbound call campaigns to participants, their representatives and providers to enquire about and verify information.Identify patterns, trends or insights to analyse issues from different perspectives and draw soundconclusions from available data and information.Conduct analysis and assessment of information gathered in collaboration with compliance activities and unpacking activities that pose fraudulent concerns.Undert
About the CompanyRandstad is a leading specialist recruitment agency and employs over 55,000 employees worldwide. Having been operating in Australia for 25 years, we are continually looking to expand our client base and candidates.About the role:You will be working within an Agency that is responsible for supporting a better life for Australians with significant and permanent disabilities as well as their families and carers.This role will see you take res
About the CompanyRandstad is a leading specialist recruitment agency and employs over 55,000 employees worldwide. Having been operating in Australia for 25 years, we are continually looking to expand our client base and candidates.About the role:You will be working within an Agency that is responsible for supporting a better life for Australians with significant and permanent disabilities as well as their families and carers.This role will see you take res
Based in Charlestown$37.36 per hour plus super 18 month contract with potential to extendAn exciting opportunity to join a reputable and vital community based Federal Government Agency in Charlestown! Entry level position available at an APS3 level. If you're interested in joining a Government department read on! Some of the responsibilities in this role include (but are not limited to):Providing counter/reception support for the local office including par
Based in Charlestown$37.36 per hour plus super 18 month contract with potential to extendAn exciting opportunity to join a reputable and vital community based Federal Government Agency in Charlestown! Entry level position available at an APS3 level. If you're interested in joining a Government department read on! Some of the responsibilities in this role include (but are not limited to):Providing counter/reception support for the local office including par
Randstad is a preferred supplier for a number of Local Government councils and has a variety of temporary assignments available. These positions span various departments, including administration, customer service, planning, and community development. Positions range from all levels, catering to candidates with diverse skill sets and experience levels.These opportunities are 3-6 month temporary positions within Local Government councils located throughout
Randstad is a preferred supplier for a number of Local Government councils and has a variety of temporary assignments available. These positions span various departments, including administration, customer service, planning, and community development. Positions range from all levels, catering to candidates with diverse skill sets and experience levels.These opportunities are 3-6 month temporary positions within Local Government councils located throughout
We are looking for multiple APS4 and APS5 Complaints Officers for initial 12 month contracts across Brisbane. These are team membership positions that will work within defined parameters relating to their area of responsibility. The role will be required to apply well-established policy, principles, practices and procedures to achieve outcomes that supports and contributes to the agencies objectives. APS4 Complaints- Supporting the coordination of complain
We are looking for multiple APS4 and APS5 Complaints Officers for initial 12 month contracts across Brisbane. These are team membership positions that will work within defined parameters relating to their area of responsibility. The role will be required to apply well-established policy, principles, practices and procedures to achieve outcomes that supports and contributes to the agencies objectives. APS4 Complaints- Supporting the coordination of complain
New Role Release – previous applicants encourage to apply !If you're ready for a challenging and rewarding career in the Federal Government, we encourage you to apply today and be part of a dedicated team making a difference in our community.I have a huge range of roles in this division. To be considered, please register your interest to the specific job number listed below. Feature Roles: APS5 Complaints OfficersJob ID: 110798A, 110798P Location: Region
New Role Release – previous applicants encourage to apply !If you're ready for a challenging and rewarding career in the Federal Government, we encourage you to apply today and be part of a dedicated team making a difference in our community.I have a huge range of roles in this division. To be considered, please register your interest to the specific job number listed below. Feature Roles: APS5 Complaints OfficersJob ID: 110798A, 110798P Location: Region
Experience & Knowledge A working knowledge of the Local Government Act, Australian Road Rules (ARR),Dog and Cat Management Act, Expiation of Offences Act, Local Nuisance & LitterAn understanding of the legal requirements of records keeping.Experience in database administration.Experience in a local government Community Safety environment.Proven experience in providing high quality customer service and in dealing with difficult customers.Experience in the p
Experience & Knowledge A working knowledge of the Local Government Act, Australian Road Rules (ARR),Dog and Cat Management Act, Expiation of Offences Act, Local Nuisance & LitterAn understanding of the legal requirements of records keeping.Experience in database administration.Experience in a local government Community Safety environment.Proven experience in providing high quality customer service and in dealing with difficult customers.Experience in the p
Experience & Knowledge A working knowledge of the Local Government Act, Australian Road Rules (ARR),Dog and Cat Management Act, Expiation of Offences Act, Local Nuisance & LitterAn understanding of the legal requirements of records keeping.Experience in database administration.Experience in a local government Community Safety environment.Proven experience in providing high quality customer service and in dealing with difficult customers.Experience in the p
Experience & Knowledge A working knowledge of the Local Government Act, Australian Road Rules (ARR),Dog and Cat Management Act, Expiation of Offences Act, Local Nuisance & LitterAn understanding of the legal requirements of records keeping.Experience in database administration.Experience in a local government Community Safety environment.Proven experience in providing high quality customer service and in dealing with difficult customers.Experience in the p
Duties and responsibilities may include:Provide administrative support across projects, recruitment, contracts and procurement activities.Assist with logistic tasks including travel arrangements.Support governance, organising meetings, meeting minutes and maintaining decision & action logs.Support with onboarding and off-boarding tasks.Form and maintain proactive and collaborative relationships with all stakeholders.Conduct reporting tasks as required.Use
Duties and responsibilities may include:Provide administrative support across projects, recruitment, contracts and procurement activities.Assist with logistic tasks including travel arrangements.Support governance, organising meetings, meeting minutes and maintaining decision & action logs.Support with onboarding and off-boarding tasks.Form and maintain proactive and collaborative relationships with all stakeholders.Conduct reporting tasks as required.Use
We are actively engaged with our State Government client in Townsville who are looking for an Communications Officer - A03 to commence an initial 12 months contract with potential to further extension/permanency.Duties include, but are not limited to:Write draft project webpages, manage project page updates, and produce analytic reports* Prepare project flyer and distribution* Prepare written correspondence in response to stakeholder enquiries* Prepare N
We are actively engaged with our State Government client in Townsville who are looking for an Communications Officer - A03 to commence an initial 12 months contract with potential to further extension/permanency.Duties include, but are not limited to:Write draft project webpages, manage project page updates, and produce analytic reports* Prepare project flyer and distribution* Prepare written correspondence in response to stakeholder enquiries* Prepare N
Charlestown office/hybrid workingMultiple opportunities available12 month contract with potential extensionRandstad has multiple Federal Government opportunities available in Charlestown. Join this reputable agency where you'll contribute not only to your role but also be apart of something bigger! Roles available:APS4 and APS5: Complaints OfficersRequirements:Previous experience in complaints management or Government advantageous (high volume complaints/c
Charlestown office/hybrid workingMultiple opportunities available12 month contract with potential extensionRandstad has multiple Federal Government opportunities available in Charlestown. Join this reputable agency where you'll contribute not only to your role but also be apart of something bigger! Roles available:APS4 and APS5: Complaints OfficersRequirements:Previous experience in complaints management or Government advantageous (high volume complaints/c
Randstad is a preferred supplier for a number of Local Government councils and has a variety of temporary and Permanent arrangements available. These positions span various departments, including administration, customer service, planning, and community development. Positions range from all levels, catering to candidates with diverse skill sets and experience levels.Role: Governance Officer Level 4Salary opportunity: This permanent, full-time position offe
Randstad is a preferred supplier for a number of Local Government councils and has a variety of temporary and Permanent arrangements available. These positions span various departments, including administration, customer service, planning, and community development. Positions range from all levels, catering to candidates with diverse skill sets and experience levels.Role: Governance Officer Level 4Salary opportunity: This permanent, full-time position offe
This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options. Pay rates between $51.26 per hour + super | 6 weeks urgent cover About your new roleSupport the implementation of commercially viable partnership initiatives and strategies that generatefunding and support for our leading p
This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options. Pay rates between $51.26 per hour + super | 6 weeks urgent cover About your new roleSupport the implementation of commercially viable partnership initiatives and strategies that generatefunding and support for our leading p
Randstad are currently assisting a large State Government department in recruiting for an outstanding AO3 Business Support Officer. This position is currently offered on an initial 3 month contract with potential for extension. The hourly rate offered is $46.27/hour.Your new roleYour duties will be tasks including but not limited to…Providing high level of administration supportFast and accurate high volume data entryRecords management related tasks such a
Randstad are currently assisting a large State Government department in recruiting for an outstanding AO3 Business Support Officer. This position is currently offered on an initial 3 month contract with potential for extension. The hourly rate offered is $46.27/hour.Your new roleYour duties will be tasks including but not limited to…Providing high level of administration supportFast and accurate high volume data entryRecords management related tasks such a
This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options. Pay rates between $58.89 - $64.71 per hour + super Start Date: ASAPEnd Date: 31/12/2024 with potential extensionAbout your new roleThe role is responsible for providing a range of effective coordination and administrative s
This is an opportunity to work for a NSW Government department, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options. Pay rates between $58.89 - $64.71 per hour + super Start Date: ASAPEnd Date: 31/12/2024 with potential extensionAbout your new roleThe role is responsible for providing a range of effective coordination and administrative s
