- Customer Service & Onboarding Coordinator | Temp-to-PermAre you the kind of person who stays calm when the phones are ringing and a line is forming? Do you genuinely enjoy being the "go to" person who helps others get started on the right foot?We are looking for a proactive, friendly, and detail oriented Customer Service & Onboarding Coordinator to join our team in a fast paced warehouse office environment. This is a full time, temp-to-perm opportunity forCustomer Service & Onboarding Coordinator | Temp-to-PermAre you the kind of person who stays calm when the phones are ringing and a line is forming? Do you genuinely enjoy being the "go to" person who helps others get started on the right foot?We are looking for a proactive, friendly, and detail oriented Customer Service & Onboarding Coordinator to join our team in a fast paced warehouse office environment. This is a full time, temp-to-perm opportunity for
- Recoveries & Collections Specialist | CBD locationSalary: $80,000 - $85,000 + SuperASAP start Contract: Fixed-term contract until June 2027Location: Sydney CBD (George Street – incredibly easy commute!)Hybrid work arrangement after training About the Client & the CultureOur client is one of Australia’s most trusted health insurance brands, known not just for looking after their members, but truly looking after their people. They boast a vibrant, supportiveRecoveries & Collections Specialist | CBD locationSalary: $80,000 - $85,000 + SuperASAP start Contract: Fixed-term contract until June 2027Location: Sydney CBD (George Street – incredibly easy commute!)Hybrid work arrangement after training About the Client & the CultureOur client is one of Australia’s most trusted health insurance brands, known not just for looking after their members, but truly looking after their people. They boast a vibrant, supportive
- As a Member Solutions Consultant, you'll lead engaging interactions in a busy contact centre. Your focus is to understand member needs to provide positive experiences and appropriate resolutions that help members make the right decisions. The RoleIn this position, you'll take ownership of customer enquiries, identifying underlying causes and providing education on superannuation products and obligations.Key responsibilities include:Delivering appropriate sAs a Member Solutions Consultant, you'll lead engaging interactions in a busy contact centre. Your focus is to understand member needs to provide positive experiences and appropriate resolutions that help members make the right decisions. The RoleIn this position, you'll take ownership of customer enquiries, identifying underlying causes and providing education on superannuation products and obligations.Key responsibilities include:Delivering appropriate s
- Are you passionate about combating fraud and protecting individuals from scams? We are seeking a dedicated Fraud & Scams Officer to join a Big 4 Bank in Bedford Park. In this role, you will play a crucial part in identifying, investigating, and providing service to customers who are experiencing suspicious or fraudulent activities on their banking products. Key Responsibilities include (but are not limited to):Inbound and outbound calls from customers inAre you passionate about combating fraud and protecting individuals from scams? We are seeking a dedicated Fraud & Scams Officer to join a Big 4 Bank in Bedford Park. In this role, you will play a crucial part in identifying, investigating, and providing service to customers who are experiencing suspicious or fraudulent activities on their banking products. Key Responsibilities include (but are not limited to):Inbound and outbound calls from customers in
- Hardship & Collections ConsultantCompany: Big 4 BankLocation: Parramatta, Sydney Contract: 9-month contract | Full-time | Mon–Sat roster potential for permanent contractRate: $38.99 p/h + superThe RoleWorking within the Customer Assist Team, you will manage accounts for customers facing financial difficulty. Your primary focus is to reach sustainable solutions for secured and unsecured portfolios, ensuring accounts are brought into order efficiently.ResponHardship & Collections ConsultantCompany: Big 4 BankLocation: Parramatta, Sydney Contract: 9-month contract | Full-time | Mon–Sat roster potential for permanent contractRate: $38.99 p/h + superThe RoleWorking within the Customer Assist Team, you will manage accounts for customers facing financial difficulty. Your primary focus is to reach sustainable solutions for secured and unsecured portfolios, ensuring accounts are brought into order efficiently.Respon
- Customer Service Contact Centre - Member Onboarding ConsultantParramatta location - close to public transport hub and WestfieldsStart: ASAP$63,339 + 9.5% guaranteed shift loading = $69,356 salary + 12% super on topFull time permanent opportunity MUST HAVE CALL CENTRE EXPERIENCE TO BE CONSIDEREDAre you passionate about providing care and making a real difference in people's lives? My client is a member-focused private health insurer dedicated to offering eCustomer Service Contact Centre - Member Onboarding ConsultantParramatta location - close to public transport hub and WestfieldsStart: ASAP$63,339 + 9.5% guaranteed shift loading = $69,356 salary + 12% super on topFull time permanent opportunity MUST HAVE CALL CENTRE EXPERIENCE TO BE CONSIDEREDAre you passionate about providing care and making a real difference in people's lives? My client is a member-focused private health insurer dedicated to offering e
- APS3 Participant Support OfficerHourly Rate: $37.36 + Super Contract Length: until end of December with further extensionStart date: ASAPFull-Time Hours: 8:30am to 4:30pm, Monday to Friday; Onsite all 5 daysLocation: Parramatta, NSWStart Date: ASAP, pending clearancesAustralian Citizenship is requiredAbout the Role:The APS3 Participant Support Officer is a crucial first point of contact for participants and stakeholders. In this role, you will apply your oAPS3 Participant Support OfficerHourly Rate: $37.36 + Super Contract Length: until end of December with further extensionStart date: ASAPFull-Time Hours: 8:30am to 4:30pm, Monday to Friday; Onsite all 5 daysLocation: Parramatta, NSWStart Date: ASAP, pending clearancesAustralian Citizenship is requiredAbout the Role:The APS3 Participant Support Officer is a crucial first point of contact for participants and stakeholders. In this role, you will apply your o
- Customer Service Representative | Big 4 Bank | Mortgage OperationsLocation: Kogarah (2 minutes to public transport + Onsite Parking)Rate: $38.99 per hour + SuperStart Date: Mid-MayContract: Long-term contract with Temp-to-Perm opportunitiesAbout the CompanyRandstad has partnered with Australia’s largest and most iconic banking institution to find passionate customer service professionals. This is more than just a call centre role; it is an entry point intoCustomer Service Representative | Big 4 Bank | Mortgage OperationsLocation: Kogarah (2 minutes to public transport + Onsite Parking)Rate: $38.99 per hour + SuperStart Date: Mid-MayContract: Long-term contract with Temp-to-Perm opportunitiesAbout the CompanyRandstad has partnered with Australia’s largest and most iconic banking institution to find passionate customer service professionals. This is more than just a call centre role; it is an entry point into
- Call Centre, Customer Service - Fraud and Scams Pay: $45 per hour + Super + Overtime RatesLocation: Parramatta Duration: 12-Month Contract (temp-to-perm opportunity)The RoleAs a Fraud and Scams Officer, you will operate within a high-volume inbound and outbound contact centre environment. You are responsible for the frontline detection, investigation, and mitigation of fraudulent activity. Your main responsibility is to monitor real-time alerts, assist cusCall Centre, Customer Service - Fraud and Scams Pay: $45 per hour + Super + Overtime RatesLocation: Parramatta Duration: 12-Month Contract (temp-to-perm opportunity)The RoleAs a Fraud and Scams Officer, you will operate within a high-volume inbound and outbound contact centre environment. You are responsible for the frontline detection, investigation, and mitigation of fraudulent activity. Your main responsibility is to monitor real-time alerts, assist cus
