On behalf of a leading and highly respected Registered Training Organisation (RTO) Randstad is seeking a motivated and proactive Student Liaison Officer for an immediate 8-week casual assignment.
This is a fast-paced, high-impact temporary role designed for a relationship builder who can hit the ground running. If you love connecting with people , managing customer pipelines , and have a strong eye for RTO administration, this short-term assignment offers an excellent environment to showcase your skills.
Key Responsibilities
During this 8-week assignment, you will focus on driving student engagement and managing critical phases of the recruitment and enrolment process. Your daily responsibilities will include:
Lead Engagement: Act as a primary point of contact for student enrolment enquiries , proactively contacting warm leads to maintain pipeline momentum.
Enrolment Processing: Conduct comprehensive student enrolment interviews , assess funding eligibility , and guide applicants through compliance documentation, including Pre-Training Reviews and LLN assessments.
Database & Record Keeping: Maintain accurate student records , update internal database systems , and follow up on outstanding documentation from applicants.
Administration Support: Provide vital administrative support to trainers and campus staff , ensuring 100% compliance with enrolment paperwork requirements.
What We Are Looking For
Because this is a short-term contract, we need someone who possesses existing industry knowledge and can adapt quickly:
RTO Experience: Prior experience within a Registered Training Organisation (RTO) or the vocational training industry is highly valued.
Compliance & Funding Knowledge: Familiarity with RTO compliance frameworks (such as ASQA and Skills First) and experience with student data entry.
Sales & Communication Savvy: Proven experience in a sales, lead generation, or customer-centric administrative role.
Systems Literacy: Proficient user of student management systems and standard CRM platforms.
Personal Attributes: Exceptionally well-organised, resilient under pressure, and capable of managing multiple administrative tasks simultaneously.
Credentials: A current Victorian Working with Children Check is essential.
What's on Offer
A dynamic 8-week contract with an immediate start.
A supportive, values-driven team culture that prioritises care, collaboration, and balance.
Convenient, well-connected campus location.
How to Apply
If you are available immediately and have the RTO experience required to hit the ground running, please apply directly via the link with your updated resume.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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