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    1 job found in box hill, victoria

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      • box hill, victoria
      • permanent
      • 10% super
      • full-time
      Randstad are currently recruiting for a valued public sector client based in Boxhill, Melbourne. This is a call centre customer service based position, involving taking inbound customer call enquiries. We are looking for candidates that are able to work full time and part time hours, and have strong call/contact centre skills. If you are looking for your next opportunity and are open to positions with the opportunity to stay with an organisation long term, this could be a great role for youAbout the position:First point of contact for customers handling inbound callsConsistently providing excellent customer service and going above and beyondShowcasing high levels of empathy and resilience towards our customers at all times to ensure assistance is provided to solve their issuesLearn and master multiple internal systems and software to use simultaneouslyAdministration duties to support customer queries and profilesMust be able to pass a Police Check + Must be an Australian Citizen Must be available between 8am and 8pm Mon-Fri Location: Box Hill, 3128Start Date: 27th August 2021It is essential that you have previous experience in a customer service, call centre or a similar role.Excellent communication skills, verbal and writtenHighly adaptable to use multiple software systemsExperience in an inbound call centrePride yourself on your level of empathy and resilienceBe able to obtain and clear background clearances and police checksPrevious experience in call centre or in a phone based roleCustomer-centric and service-oriented mind-setHandle customer data and information with confidentialityAbility to work autonomously, self-directed learning, problem solving and researching of system issuesMinimum of 2 years experience in a customer service management role leading a contact/call centre environment is essentialHow to applyThese roles are highly sought after, please apply today. Send your resume in word format to Angelique Kondovasis via the apply button, OR email your CV to angelique.kondovasis@randstad.com.au. *Please note, due to the volume of applications only shortlisted candidates will be contacted*At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Randstad are currently recruiting for a valued public sector client based in Boxhill, Melbourne. This is a call centre customer service based position, involving taking inbound customer call enquiries. We are looking for candidates that are able to work full time and part time hours, and have strong call/contact centre skills. If you are looking for your next opportunity and are open to positions with the opportunity to stay with an organisation long term, this could be a great role for youAbout the position:First point of contact for customers handling inbound callsConsistently providing excellent customer service and going above and beyondShowcasing high levels of empathy and resilience towards our customers at all times to ensure assistance is provided to solve their issuesLearn and master multiple internal systems and software to use simultaneouslyAdministration duties to support customer queries and profilesMust be able to pass a Police Check + Must be an Australian Citizen Must be available between 8am and 8pm Mon-Fri Location: Box Hill, 3128Start Date: 27th August 2021It is essential that you have previous experience in a customer service, call centre or a similar role.Excellent communication skills, verbal and writtenHighly adaptable to use multiple software systemsExperience in an inbound call centrePride yourself on your level of empathy and resilienceBe able to obtain and clear background clearances and police checksPrevious experience in call centre or in a phone based roleCustomer-centric and service-oriented mind-setHandle customer data and information with confidentialityAbility to work autonomously, self-directed learning, problem solving and researching of system issuesMinimum of 2 years experience in a customer service management role leading a contact/call centre environment is essentialHow to applyThese roles are highly sought after, please apply today. Send your resume in word format to Angelique Kondovasis via the apply button, OR email your CV to angelique.kondovasis@randstad.com.au. *Please note, due to the volume of applications only shortlisted candidates will be contacted*At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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