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    • adelaide, south australia
    • permanent
    • full-time
    Do you enjoy working with customers and are a highly motivated individual with a key focus on delivering high quality customer service? If yes, we want you! This role offers a fantastic opportunity for those looking to further their experience in a call centre environment while gaining valuable experience within the government space!We have full time positions available with the potential opportunity to work from home once training has been completed! Comprehensive training provided over a period of 8 weeks between 8.30 AM - 5.00 PM (Monday to Friday). Duties:Communicate with customers via telephone and emailAnswer inbound Passport related inquiriesIdentify and fulfill customer needs to satisfactionUpdate and maintain database recordsAbout you:Strong communication skillsAbility to perform multiple tasks, prioritize and manage time effectivelyStrong computer skillsPrior customer service experience is an added advantageMUST BE WILLING TO WORK ON A ROTATING ROSTER BETWEEN 8.00 AM - 8.00 PM (MONDAY - FRIDAY)MUST BE AN AUSTRALIAN CITIZENNO COVID-19 VACCINATION REQUIREDAbility to pass a National Police Check and government clearanceBenefits:Convenient location - Adelaide CBDWork from home / hybrid model on offer once training completedOngoing training and career developmentApplications:If you meet the above criteria and are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please address your CV in MS Word format to Fareen Khan and click 'apply now'.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Do you enjoy working with customers and are a highly motivated individual with a key focus on delivering high quality customer service? If yes, we want you! This role offers a fantastic opportunity for those looking to further their experience in a call centre environment while gaining valuable experience within the government space!We have full time positions available with the potential opportunity to work from home once training has been completed! Comprehensive training provided over a period of 8 weeks between 8.30 AM - 5.00 PM (Monday to Friday). Duties:Communicate with customers via telephone and emailAnswer inbound Passport related inquiriesIdentify and fulfill customer needs to satisfactionUpdate and maintain database recordsAbout you:Strong communication skillsAbility to perform multiple tasks, prioritize and manage time effectivelyStrong computer skillsPrior customer service experience is an added advantageMUST BE WILLING TO WORK ON A ROTATING ROSTER BETWEEN 8.00 AM - 8.00 PM (MONDAY - FRIDAY)MUST BE AN AUSTRALIAN CITIZENNO COVID-19 VACCINATION REQUIREDAbility to pass a National Police Check and government clearanceBenefits:Convenient location - Adelaide CBDWork from home / hybrid model on offer once training completedOngoing training and career developmentApplications:If you meet the above criteria and are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please address your CV in MS Word format to Fareen Khan and click 'apply now'.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • contract
    • AU$30.00 - AU$31.00, per hour, Superannuation
    • full-time
    Randstad is currently partnering with a SA Government department who provides a diverse range of services to the community. These services are aimed at producing a safe and peaceful environment by the minimisation of crime and disorder. We have multiple positions for customer service and administration professionals to join their successful team commencing immediately.Pay Rate of $30.15 per hour Full Time Hours, 9:00am - 5:00pm Monday - FridayExcellent opportunity to gain exposure in the public sector About the roleWe are currently seeking fast paced, committed and resilient individuals who can show initiative and deliver high quality administrative support as well as customer service. You will be responsible for on a day to day basis: Answering inbound phone calls from the general public and providing a high level of customer service Providing accurate advice in line with policies and proceduresVarious administrative processing tasks Accurate record keeping/management Entering data into government databases and systems Skills and ExperienceExcellent attention to detailPrevious experience in administration, customer service or a contact centre environment Exceptional interpersonal and communication skills Positive attitude and team player Able to pass a criminal history check BenefitsGreat team environment Opportunity for long term assignments for the right candidates CBD Location Join Randstad’s community of public sector contractors and enjoy some of the many additional benefits:We offer three pay runs per week, ensuring you are always paid within the weekAccess to My Randstad portal for easy payslip and timesheet access Exclusive access to roles before we go to marketSuper salary sacrifice Ongoing support from your consultant Discounts at retailers such as David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts, cinemas and many moreOur team is genuine in the support they offer, whether it be helping you to secure the right work opportunity, supporting your development or supporting you while you are contracting for us.How to ApplyClick APPLY or contact Shannon Jarvis (shannon.jarvis@randstad.com.au) for any questions before applying. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad is currently partnering with a SA Government department who provides a diverse range of services to the community. These services are aimed at producing a safe and peaceful environment by the minimisation of crime and disorder. We have multiple positions for customer service and administration professionals to join their successful team commencing immediately.Pay Rate of $30.15 per hour Full Time Hours, 9:00am - 5:00pm Monday - FridayExcellent opportunity to gain exposure in the public sector About the roleWe are currently seeking fast paced, committed and resilient individuals who can show initiative and deliver high quality administrative support as well as customer service. You will be responsible for on a day to day basis: Answering inbound phone calls from the general public and providing a high level of customer service Providing accurate advice in line with policies and proceduresVarious administrative processing tasks Accurate record keeping/management Entering data into government databases and systems Skills and ExperienceExcellent attention to detailPrevious experience in administration, customer service or a contact centre environment Exceptional interpersonal and communication skills Positive attitude and team player Able to pass a criminal history check BenefitsGreat team environment Opportunity for long term assignments for the right candidates CBD Location Join Randstad’s community of public sector contractors and enjoy some of the many additional benefits:We offer three pay runs per week, ensuring you are always paid within the weekAccess to My Randstad portal for easy payslip and timesheet access Exclusive access to roles before we go to marketSuper salary sacrifice Ongoing support from your consultant Discounts at retailers such as David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts, cinemas and many moreOur team is genuine in the support they offer, whether it be helping you to secure the right work opportunity, supporting your development or supporting you while you are contracting for us.How to ApplyClick APPLY or contact Shannon Jarvis (shannon.jarvis@randstad.com.au) for any questions before applying. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • permanent
    • full-time
    Do you enjoy working with customers and are a highly motivated individual with a key focus on delivering high quality customer service? If yes, we want you! This role offers a fantastic opportunity for those looking to further their experience in a call centre environment while gaining valuable experience within the government space!We have full time positions available with the potential opportunity to work from home once training has been completed! Comprehensive training provided over a period of 8 weeks between 8.30 AM - 5.00 PM (Monday to Friday). Duties:Communicate with customers via telephone and emailAnswer inbound Passport related inquiriesIdentify and fulfill customer needs to satisfactionUpdate and maintain database records About you:Strong communication skillsAbility to perform multiple tasks, prioritize and manage time effectivelyStrong computer skillsPrior customer service experience is an added advantageMUST BE WILLING TO WORK ON A ROTATING ROSTER BETWEEN 8.00 AM - 8.00 PM (MONDAY - FRIDAY)MUST BE AN AUSTRALIAN CITIZENAbility to pass a National Police Check and government clearance Benefits:Convenient location - Adelaide CBDWork from home / hybrid model on offer once training completed Ongoing training and career development Applications: If you meet the above criteria and are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please address your CV in MS Word format to Fareen Khan and click 'apply now'.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Do you enjoy working with customers and are a highly motivated individual with a key focus on delivering high quality customer service? If yes, we want you! This role offers a fantastic opportunity for those looking to further their experience in a call centre environment while gaining valuable experience within the government space!We have full time positions available with the potential opportunity to work from home once training has been completed! Comprehensive training provided over a period of 8 weeks between 8.30 AM - 5.00 PM (Monday to Friday). Duties:Communicate with customers via telephone and emailAnswer inbound Passport related inquiriesIdentify and fulfill customer needs to satisfactionUpdate and maintain database records About you:Strong communication skillsAbility to perform multiple tasks, prioritize and manage time effectivelyStrong computer skillsPrior customer service experience is an added advantageMUST BE WILLING TO WORK ON A ROTATING ROSTER BETWEEN 8.00 AM - 8.00 PM (MONDAY - FRIDAY)MUST BE AN AUSTRALIAN CITIZENAbility to pass a National Police Check and government clearance Benefits:Convenient location - Adelaide CBDWork from home / hybrid model on offer once training completed Ongoing training and career development Applications: If you meet the above criteria and are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please address your CV in MS Word format to Fareen Khan and click 'apply now'.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • permanent
    • full-time
    Exciting career opportunity with full training provided and work life balance - no weekend work or late nights!You will be responsible for all incoming calls for the business, accurate data entry into systems as well as facilitating appropriate communication and liaising between departments. Duties:* Booking and coordination* Phone call management* Record management and data entry* Invoice processing* Managing Outlook emails * Preparation of documents using word/mail merges* Managing excel spreadsheets* General administration duties ie: archiving, filing Required Skills:* Prior experience in a call centre, customer service or retail* Energetic, Proactive, Self-managed and organised * Flexibility in approach to tasks* Ability to work in a fast paced environment * Sound knowledge in MS Office (Word, Excel, Outlook) * Demonstrates attention to detail and high level of accuracy* Excellent work ethic Applications:If you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Turner or Chanel Hirons and click 'Apply' now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Exciting career opportunity with full training provided and work life balance - no weekend work or late nights!You will be responsible for all incoming calls for the business, accurate data entry into systems as well as facilitating appropriate communication and liaising between departments. Duties:* Booking and coordination* Phone call management* Record management and data entry* Invoice processing* Managing Outlook emails * Preparation of documents using word/mail merges* Managing excel spreadsheets* General administration duties ie: archiving, filing Required Skills:* Prior experience in a call centre, customer service or retail* Energetic, Proactive, Self-managed and organised * Flexibility in approach to tasks* Ability to work in a fast paced environment * Sound knowledge in MS Office (Word, Excel, Outlook) * Demonstrates attention to detail and high level of accuracy* Excellent work ethic Applications:If you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Turner or Chanel Hirons and click 'Apply' now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • permanent
    • full-time
    Randstad are working closely with a reputable client within the technology and software industry. The organisation is renowned and utilised by many large businesses and franchises across the globe for their provision of workforce management IT solutions.Working within a team environment and reporting to the Team Leader of Client Services; you will be responsible for providing high quality customer service to both clients and system users. Your phone manner will be professional, friendly and focused on upselling products and solutions as well as resolving customer queries in a timely fashion in alignment with excellent customer service and QA policies and procedures.This position would suit a customer service focused individual with experience or high interest in technology and software solutions and ability to upsell products based on the identification of customer needs.In order to be successful you will possess:Strong Call Centre experienceConfidence in recommending productsExcellent verbal and written communicationExperience or high interest with IT software products and solutionsPriority-setting and multi-tasking skillsIntermediate Microsoft Office skillsAs the successful client services officer, you will:Support customers via phone and emailAssist team and clients with general administrative tasksAdhere to call-quality processesProvide product solutions and recommendationsBuild rapport and relationships with key clientsDrive your own knowledge of WHS and business IT productsIf you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Turner and click apply now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are working closely with a reputable client within the technology and software industry. The organisation is renowned and utilised by many large businesses and franchises across the globe for their provision of workforce management IT solutions.Working within a team environment and reporting to the Team Leader of Client Services; you will be responsible for providing high quality customer service to both clients and system users. Your phone manner will be professional, friendly and focused on upselling products and solutions as well as resolving customer queries in a timely fashion in alignment with excellent customer service and QA policies and procedures.This position would suit a customer service focused individual with experience or high interest in technology and software solutions and ability to upsell products based on the identification of customer needs.In order to be successful you will possess:Strong Call Centre experienceConfidence in recommending productsExcellent verbal and written communicationExperience or high interest with IT software products and solutionsPriority-setting and multi-tasking skillsIntermediate Microsoft Office skillsAs the successful client services officer, you will:Support customers via phone and emailAssist team and clients with general administrative tasksAdhere to call-quality processesProvide product solutions and recommendationsBuild rapport and relationships with key clientsDrive your own knowledge of WHS and business IT productsIf you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Turner and click apply now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • permanent
    • full-time
    Randstad are working closely with a reputable client within the construction and power rental industry. We are seeking an Internal Sales Representative to join the team in this newly created position. This role will offer career development and progression opportunities.You will be responsible for day to day company sales and converting a quote opportunity to sales. Working within a vibrant team environment; you will be responsible for providing high quality customer service and sales via the phone and chasing up digital sales leads.This position would suit a customer service focused individual with experience or interest in machine operation, customer service and sales.In addition to this, you will need to:Generate new sales by understanding customers’ needs Coordinate freight of hire equipmentSupporting the field sales team with existing and prospective clientsProvide product informationManage internal enquiries via web, telephone and emailProvide support for the sales teamTo be successful for this position, you will need:High sales drive and customer-focused demeanor Fun and vibrant personalityExcellent verbal and written communicationExcellent attention to detailIf you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Turner and click apply now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are working closely with a reputable client within the construction and power rental industry. We are seeking an Internal Sales Representative to join the team in this newly created position. This role will offer career development and progression opportunities.You will be responsible for day to day company sales and converting a quote opportunity to sales. Working within a vibrant team environment; you will be responsible for providing high quality customer service and sales via the phone and chasing up digital sales leads.This position would suit a customer service focused individual with experience or interest in machine operation, customer service and sales.In addition to this, you will need to:Generate new sales by understanding customers’ needs Coordinate freight of hire equipmentSupporting the field sales team with existing and prospective clientsProvide product informationManage internal enquiries via web, telephone and emailProvide support for the sales teamTo be successful for this position, you will need:High sales drive and customer-focused demeanor Fun and vibrant personalityExcellent verbal and written communicationExcellent attention to detailIf you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Turner and click apply now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • modbury, south australia
    • contract
    • full-time
    We're seeking for candidates with a passion for Customer Service. This role offers a fantastic opportunity for those looking to further their experience within the call centre and customer service space while providing an exceptional experience to their clients and general public.Both Full Time and Part Time positions available - with the opportunity to become permanent up for grabs. Comprehensive training and development tools provided within this role, as well as a great path for career progression!Duties:Communicate with customers via telephone and emailAnswer detailed product and service enquiries Identify and fulfill customer needs to satisfaction Handle and manage customer complaints and provide alternative solutions Update and maintain database recordsRequired Skills:High level of customer service skillsStrong communications skills Ability to perform multiple tasks, prioritise and manage time effectively Ability to work independently when requiredStrong computer skillsApplications:If you meet the above criteria and are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please address your CV in MS Word format to Fareen Khan and click 'apply now'.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    We're seeking for candidates with a passion for Customer Service. This role offers a fantastic opportunity for those looking to further their experience within the call centre and customer service space while providing an exceptional experience to their clients and general public.Both Full Time and Part Time positions available - with the opportunity to become permanent up for grabs. Comprehensive training and development tools provided within this role, as well as a great path for career progression!Duties:Communicate with customers via telephone and emailAnswer detailed product and service enquiries Identify and fulfill customer needs to satisfaction Handle and manage customer complaints and provide alternative solutions Update and maintain database recordsRequired Skills:High level of customer service skillsStrong communications skills Ability to perform multiple tasks, prioritise and manage time effectively Ability to work independently when requiredStrong computer skillsApplications:If you meet the above criteria and are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please address your CV in MS Word format to Fareen Khan and click 'apply now'.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • temporary
    • AU$30.00 - AU$31.25 per hour
    • full-time
    Do you have a passion for the finance industry? An exciting opportunity to take your customer service skills to the corporate world and join a well established organisation in the banking and finance sector awaits you!On offer are full time positions 37.5 hours per week as well as a great pay rate of $31.25 p/h. The hours span anywhere from 7:00 AM to 7:00 PM Monday to Friday. All the tools will be provided with an extensive training program and ongoing support available. The initial training period will be 2 weeks full time and is non negotiable. This role is an incredible opportunity for someone who is either studying or wanting to gain experience within the finance and banking space. Someone who has a passion for customer service and wants to take their current experience in this sector to the next level.Your new roleAssess, collate and process loan application documentsProvide guidance and support to customers across a range of banking products and services Support customers and navigate toward an optimal resolution Ability to build strong relationships with all stakeholders (brokers/lenders/customers)Have excellent computer literacy skills (ability to use multiple computer systems/databases simultaneously) Your skills and experience Previous experience in a customer centric role is essential A sound understanding and keen interest in banking and financial servicesHigh attention to detail Ability to work to tight deadlinesExcellent communication skills, verbal and writtenStrong ability to troubleshoot and problem solve Degree in Finance/Business is highly regarded but not requiredYour benefitsWork close to home being based in the Western suburbs and nearby public transportGain experience with one Australia's largest banking institutesExtensive training programsSupportive and fun working environment offering potential career growth opportunitiesYour new company This is your opportunity to join a nationally recognised bank - A big 4! Renowned for being a front running force in the Australian financial space, this organisation aims to assist their staff, customers and the wider community by providing an excellent customer experience. A diverse work culture and a positive team environment where you are valued and recognised for your efforts and commitment. How to apply: These roles are highly sought after, please apply today. Send your resume in word format to Zoe Minuzzo-Larsen or Tejal Chhanabhai via the apply button.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Do you have a passion for the finance industry? An exciting opportunity to take your customer service skills to the corporate world and join a well established organisation in the banking and finance sector awaits you!On offer are full time positions 37.5 hours per week as well as a great pay rate of $31.25 p/h. The hours span anywhere from 7:00 AM to 7:00 PM Monday to Friday. All the tools will be provided with an extensive training program and ongoing support available. The initial training period will be 2 weeks full time and is non negotiable. This role is an incredible opportunity for someone who is either studying or wanting to gain experience within the finance and banking space. Someone who has a passion for customer service and wants to take their current experience in this sector to the next level.Your new roleAssess, collate and process loan application documentsProvide guidance and support to customers across a range of banking products and services Support customers and navigate toward an optimal resolution Ability to build strong relationships with all stakeholders (brokers/lenders/customers)Have excellent computer literacy skills (ability to use multiple computer systems/databases simultaneously) Your skills and experience Previous experience in a customer centric role is essential A sound understanding and keen interest in banking and financial servicesHigh attention to detail Ability to work to tight deadlinesExcellent communication skills, verbal and writtenStrong ability to troubleshoot and problem solve Degree in Finance/Business is highly regarded but not requiredYour benefitsWork close to home being based in the Western suburbs and nearby public transportGain experience with one Australia's largest banking institutesExtensive training programsSupportive and fun working environment offering potential career growth opportunitiesYour new company This is your opportunity to join a nationally recognised bank - A big 4! Renowned for being a front running force in the Australian financial space, this organisation aims to assist their staff, customers and the wider community by providing an excellent customer experience. A diverse work culture and a positive team environment where you are valued and recognised for your efforts and commitment. How to apply: These roles are highly sought after, please apply today. Send your resume in word format to Zoe Minuzzo-Larsen or Tejal Chhanabhai via the apply button.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • temporary
    • AU$36.00 - AU$41.00, per hour, Plus Super
    • full-time
    Randstad are currently partnering with a rapidly growing Federal Government department to assist with their high volume call centre located in Adelaide CBD. In your role as Employment Services Officer, you will be delivering support services to online jobseekers. You will be required to liaise with a range of internal and external stakeholders and be required to interact with members of the public in the context of sensitive or emotional issues. About your roleYour role will be to assist job seekers on-boarding online and system support as well as services such as:Provide first contact resolutionJob readiness, job search and/or other vocational support Educate job seekers to understand/meet mutual obligation and Job Plan requirementsAssist job seekers with access to Employment Fund, relocation assistance and Wage Subsidies, where eligibleAbout you?Have a resilient adaptable personality Have experience within contact centre or employment services backgroundHave a passion and drive for assisting people find employmentComprehensive understanding of the policies and guidelines related to employment services Apply thorough knowledge of policy, procedures and guidelines to resolve complex and escalated enquiriesMake sound decisions within compliance frameworksLiaise respectfully and empathetically with diverse demographics Liaise with employers and employment agencies to assist customers to maximise training and employment opportunities If you think that this is a role that you might be perfect for, please apply online now! Successful candidates will be contacted immediately.Please note: For Federal Government opportunities, all potential candidates must be Australian Citizens and National Police Clearance will be conducted.If you are looking for your next opportunity and this sounds like the ideal role for you, please APPLY NOW! Suitable candidates are being contacted daily for registration, don't miss out!! For a confidential discussion please contact katie.finch@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are currently partnering with a rapidly growing Federal Government department to assist with their high volume call centre located in Adelaide CBD. In your role as Employment Services Officer, you will be delivering support services to online jobseekers. You will be required to liaise with a range of internal and external stakeholders and be required to interact with members of the public in the context of sensitive or emotional issues. About your roleYour role will be to assist job seekers on-boarding online and system support as well as services such as:Provide first contact resolutionJob readiness, job search and/or other vocational support Educate job seekers to understand/meet mutual obligation and Job Plan requirementsAssist job seekers with access to Employment Fund, relocation assistance and Wage Subsidies, where eligibleAbout you?Have a resilient adaptable personality Have experience within contact centre or employment services backgroundHave a passion and drive for assisting people find employmentComprehensive understanding of the policies and guidelines related to employment services Apply thorough knowledge of policy, procedures and guidelines to resolve complex and escalated enquiriesMake sound decisions within compliance frameworksLiaise respectfully and empathetically with diverse demographics Liaise with employers and employment agencies to assist customers to maximise training and employment opportunities If you think that this is a role that you might be perfect for, please apply online now! Successful candidates will be contacted immediately.Please note: For Federal Government opportunities, all potential candidates must be Australian Citizens and National Police Clearance will be conducted.If you are looking for your next opportunity and this sounds like the ideal role for you, please APPLY NOW! Suitable candidates are being contacted daily for registration, don't miss out!! For a confidential discussion please contact katie.finch@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • permanent
    • full-time
    Randstad is looking for customer focused and sales driven individuals to join a fun and energetic culture for a full time - permanent position conveniently based in the CBD! You will be joining a successful community support team with a focus of providing excellent end to end customer experience. About you:Proven experience in providing excellent customer service and rapport buildingPrevious experience working and achieving KPIs and targetsSales or support experience within a contact centre environment Confident and positive can-do attitudeAbility to problem solve and negotiateTeam player and results drivenExcellent verbal and written communicationHighly adaptable to new software’s and programsThe drive for continuous improvement and career progressionRole Details : Answering incoming calls and providing outstanding customer serviceAbility to trouble shoot and assist with customer enquires, with a focus on customer satisfactionBeing a brand advocate and community leader within the customer support team Ability to build strong relations with their customersRotating roster - Monday through to Sunday 8am to 8pmMust be willing to obtain and pass a police clearanceMust be available to commence on 6th June 2022 if successfulBenefits:Convenient location - CBDCompetitive salary package and bonus incentiveCareer progression - ongoing mentoring and development opportunitiesDiscounts on products and services Additional leave days on offer Vibrant culture with dress up days, Friday drinks and table tennisIf you feel your skills match the above criteria please upload your resume in MS Word format addressed to Tejal Chhanabhai and Zoe Minuzzo-Larsen. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad is looking for customer focused and sales driven individuals to join a fun and energetic culture for a full time - permanent position conveniently based in the CBD! You will be joining a successful community support team with a focus of providing excellent end to end customer experience. About you:Proven experience in providing excellent customer service and rapport buildingPrevious experience working and achieving KPIs and targetsSales or support experience within a contact centre environment Confident and positive can-do attitudeAbility to problem solve and negotiateTeam player and results drivenExcellent verbal and written communicationHighly adaptable to new software’s and programsThe drive for continuous improvement and career progressionRole Details : Answering incoming calls and providing outstanding customer serviceAbility to trouble shoot and assist with customer enquires, with a focus on customer satisfactionBeing a brand advocate and community leader within the customer support team Ability to build strong relations with their customersRotating roster - Monday through to Sunday 8am to 8pmMust be willing to obtain and pass a police clearanceMust be available to commence on 6th June 2022 if successfulBenefits:Convenient location - CBDCompetitive salary package and bonus incentiveCareer progression - ongoing mentoring and development opportunitiesDiscounts on products and services Additional leave days on offer Vibrant culture with dress up days, Friday drinks and table tennisIf you feel your skills match the above criteria please upload your resume in MS Word format addressed to Tejal Chhanabhai and Zoe Minuzzo-Larsen. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • modbury, south australia
    • contract
    • part-time
    Randstad are currently recruiting for both Part Time and Full Time Customer Service Officers that are looking for casual employment with the opportunity to become permanent working on government contracts. This company is offering a fantastic opportunity for those looking to further their experience within the call centre and customer service space, providing an exceptional experience to their clients and general public. About your new roleAs a Customer Service Officer you will be taking a high volume of calls regarding immigration enquiries. Each call will be different, requiring you to be able to listen, understand and respond accordingly. You will be highly adaptable and need to update and maintain accurate records of each call on the database.Take inbound customer enquiriesMaintain customer satisfactionUpdate and maintain database recordsHandle customer data and information with confidentialityNavigate multiple database and platformsNorthern location - close to public transport! You will be required to commit to a minimum of 3 days a week, on a rotating roster. The hours will span from 7:30am to 7:30pm - Monday to Friday. Full time hours are available too! What you will need Excellent customer service skillsPossess a typing speed of minimum 35 WPMIntermediate computer skillsHigh level of professionalismStrong problem solving abilities, especially in a fast-paced environmentAbility to commit to a minimum 3 days a week (rotating roster - Mon - Fri 7:30am to 7:30pm)Ability to commit to 4 days initial training (from 8.30 am - 5.00 pm)MUST be an AUSTRALIAN CITIZENMUST be able to pass a high level government clearance Benefits Casual employment with the view to go permanentCustomer service focused - no salesFlexible training sessions available! If you meet the above criteria and are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please address your CV in MS Word format to Fareen Khan and click 'apply now'. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are currently recruiting for both Part Time and Full Time Customer Service Officers that are looking for casual employment with the opportunity to become permanent working on government contracts. This company is offering a fantastic opportunity for those looking to further their experience within the call centre and customer service space, providing an exceptional experience to their clients and general public. About your new roleAs a Customer Service Officer you will be taking a high volume of calls regarding immigration enquiries. Each call will be different, requiring you to be able to listen, understand and respond accordingly. You will be highly adaptable and need to update and maintain accurate records of each call on the database.Take inbound customer enquiriesMaintain customer satisfactionUpdate and maintain database recordsHandle customer data and information with confidentialityNavigate multiple database and platformsNorthern location - close to public transport! You will be required to commit to a minimum of 3 days a week, on a rotating roster. The hours will span from 7:30am to 7:30pm - Monday to Friday. Full time hours are available too! What you will need Excellent customer service skillsPossess a typing speed of minimum 35 WPMIntermediate computer skillsHigh level of professionalismStrong problem solving abilities, especially in a fast-paced environmentAbility to commit to a minimum 3 days a week (rotating roster - Mon - Fri 7:30am to 7:30pm)Ability to commit to 4 days initial training (from 8.30 am - 5.00 pm)MUST be an AUSTRALIAN CITIZENMUST be able to pass a high level government clearance Benefits Casual employment with the view to go permanentCustomer service focused - no salesFlexible training sessions available! If you meet the above criteria and are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please address your CV in MS Word format to Fareen Khan and click 'apply now'. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • permanent
    • full-time
    Randstad are working closely with a reputable client within the construction and power rental industry. We are seeking a Rental Coordinator to join the team. This role will offer career development and progression opportunities within a fun and supportive team environment.You will be responsible for coordinating company construction rental products, liaising business to business and providing a high level of customer service. Working within a vibrant team environment; you will be responsible for managing and maintaining equipment to ensure items are prepared and ready for re-rental.This position would suit a customer service focused individual with experience or high interest in machine operation, customer service and coordination.In addition to this, you will need to:Provide a high level of customer service incl B2B Coordinate freight of hire equipmentPrepare delivery schedule for following dayManage and maintain company rental assets through software programProvide product information (training provided)Manage internal enquiries via web, telephone and emailTo be successful for this position, you will need:Excellent communicationFun and vibrant personalityExcellent verbal and written communicationExcellent attention to detailRandstad is committed to identifying the perfect match between our clients, candidates and their true fit to the job. If you believe you are suited to this role, please apply via the link. If you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Turner and click apply now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are working closely with a reputable client within the construction and power rental industry. We are seeking a Rental Coordinator to join the team. This role will offer career development and progression opportunities within a fun and supportive team environment.You will be responsible for coordinating company construction rental products, liaising business to business and providing a high level of customer service. Working within a vibrant team environment; you will be responsible for managing and maintaining equipment to ensure items are prepared and ready for re-rental.This position would suit a customer service focused individual with experience or high interest in machine operation, customer service and coordination.In addition to this, you will need to:Provide a high level of customer service incl B2B Coordinate freight of hire equipmentPrepare delivery schedule for following dayManage and maintain company rental assets through software programProvide product information (training provided)Manage internal enquiries via web, telephone and emailTo be successful for this position, you will need:Excellent communicationFun and vibrant personalityExcellent verbal and written communicationExcellent attention to detailRandstad is committed to identifying the perfect match between our clients, candidates and their true fit to the job. If you believe you are suited to this role, please apply via the link. If you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Turner and click apply now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • temporary
    • full-time
    Randstad are currently seeking career minded customer service professionals to join a rapidly growing Federal Government Agency in the Adelaide CBD for an initial 12 month contract. This is a great opportunity to take your customer service career to the next level!The main core of this role is to provide information, advice and support to customers in relation to Australian travel documents within an inbound customer service environment. You will be working in a dynamic, fast-paced, target-driven and high-volume environment within a culture and working environment unlike any other. Successful applicants will have strong attention to detail, excellent customer service and communication skills and ability to work in a scheduled environment. Shifts are 7:00am to 3:00pm AND 11:00am to 7:00pm Monday to Friday. Overtime is on offer as well.Responsibilities include, but are not limited to;Respond to customer enquiries received predominantly via phone and provide relevant, timely and accurate information to support customers to apply or renew their passport through traditional and digital channels Respond to customer needs in a professional manner and achieve a high level of customer satisfaction through first contact resolution Communicate effectively over the phone with internal and external stakeholdersContribute to the delivery of a high-quality service by providing a courteous, efficient, prompt, and professional customer service to the public Support the interpretation and analysis of relevant legislation, regulations, guidelines, and procedures Application of appropriate training of legislation, policy and guidelinesMeet deadlines and required outcomesThe successful candidate will possess;Customer service experience (contact centre or face-to-face role)Strong communication skillsWork collaboratively within a team environmentHave the capability to assist customers in a timely and efficient mannerSound computer literacy Administrative skillsHigh level attention to detail and accuracy Government experience highly regarded.You must be an Australian Citizen - proof of ID will be required. Successful candidates will be required to undertake a National Police Clearance and Security Baseline Clearance before commencement.This is a great opportunityJoin Randstad’s community of casuals for customer service roles across various SA government departments. Working as a contractor with Randstad comes with many benefits.We offer three pay runs per week ensuring you are always paid within the week.Access to My Randstad portal for easy payslip accessExclusive access to roles before we go to marketAccess to our employee assistance program services, including counselling services.Our team are genuine in the support they offer, whether it be helping you to secure the right work opportunity, supporting your development or support you while you are contracting for us.Next stepsIf you are ready to submit your resume please select “Apply Now”. Have a question before sending your resume? Please contact dalena.tran@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are currently seeking career minded customer service professionals to join a rapidly growing Federal Government Agency in the Adelaide CBD for an initial 12 month contract. This is a great opportunity to take your customer service career to the next level!The main core of this role is to provide information, advice and support to customers in relation to Australian travel documents within an inbound customer service environment. You will be working in a dynamic, fast-paced, target-driven and high-volume environment within a culture and working environment unlike any other. Successful applicants will have strong attention to detail, excellent customer service and communication skills and ability to work in a scheduled environment. Shifts are 7:00am to 3:00pm AND 11:00am to 7:00pm Monday to Friday. Overtime is on offer as well.Responsibilities include, but are not limited to;Respond to customer enquiries received predominantly via phone and provide relevant, timely and accurate information to support customers to apply or renew their passport through traditional and digital channels Respond to customer needs in a professional manner and achieve a high level of customer satisfaction through first contact resolution Communicate effectively over the phone with internal and external stakeholdersContribute to the delivery of a high-quality service by providing a courteous, efficient, prompt, and professional customer service to the public Support the interpretation and analysis of relevant legislation, regulations, guidelines, and procedures Application of appropriate training of legislation, policy and guidelinesMeet deadlines and required outcomesThe successful candidate will possess;Customer service experience (contact centre or face-to-face role)Strong communication skillsWork collaboratively within a team environmentHave the capability to assist customers in a timely and efficient mannerSound computer literacy Administrative skillsHigh level attention to detail and accuracy Government experience highly regarded.You must be an Australian Citizen - proof of ID will be required. Successful candidates will be required to undertake a National Police Clearance and Security Baseline Clearance before commencement.This is a great opportunityJoin Randstad’s community of casuals for customer service roles across various SA government departments. Working as a contractor with Randstad comes with many benefits.We offer three pay runs per week ensuring you are always paid within the week.Access to My Randstad portal for easy payslip accessExclusive access to roles before we go to marketAccess to our employee assistance program services, including counselling services.Our team are genuine in the support they offer, whether it be helping you to secure the right work opportunity, supporting your development or support you while you are contracting for us.Next stepsIf you are ready to submit your resume please select “Apply Now”. Have a question before sending your resume? Please contact dalena.tran@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • permanent
    • full-time
    Randstad are working closely with a reputable client within the technology and software industry. The organisation is renowned and utilised by many large businesses and franchises across the globe for their provision of workforce management IT solutions.Working within a team environment and reporting to the Team Leader of Client Services; you will be responsible for providing high quality customer service to both clients and system users. Your phone manner will be professional, friendly and focused on upselling products and solutions as well as resolving customer queries in a timely fashion in alignment with excellent customer service and QA policies and procedures.This position would suit a customer service focused individual with experience or high interest in technology and software solutions and ability to upsell products based on the identification of customer needs.In order to be successful you will possess:Strong Call Centre experienceConfidence in recommending productsExcellent verbal and written communicationExperience or high interest with IT software products and solutionsPriority-setting and multi-tasking skillsIntermediate Microsoft Office skillsAs the successful client services officer, you will:Support customers via phone and emailAssist team and clients with general administrative tasksAdhere to call-quality processesProvide product solutions and recommendationsBuild rapport and relationships with key clientsDrive your own knowledge of WHS and business IT productsIf you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Turner and click apply now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are working closely with a reputable client within the technology and software industry. The organisation is renowned and utilised by many large businesses and franchises across the globe for their provision of workforce management IT solutions.Working within a team environment and reporting to the Team Leader of Client Services; you will be responsible for providing high quality customer service to both clients and system users. Your phone manner will be professional, friendly and focused on upselling products and solutions as well as resolving customer queries in a timely fashion in alignment with excellent customer service and QA policies and procedures.This position would suit a customer service focused individual with experience or high interest in technology and software solutions and ability to upsell products based on the identification of customer needs.In order to be successful you will possess:Strong Call Centre experienceConfidence in recommending productsExcellent verbal and written communicationExperience or high interest with IT software products and solutionsPriority-setting and multi-tasking skillsIntermediate Microsoft Office skillsAs the successful client services officer, you will:Support customers via phone and emailAssist team and clients with general administrative tasksAdhere to call-quality processesProvide product solutions and recommendationsBuild rapport and relationships with key clientsDrive your own knowledge of WHS and business IT productsIf you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Turner and click apply now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • permanent
    • full-time
    Randstad are working closely with a reputable client within the construction and power rental industry. We are seeking an Internal Sales Representative to join the team in this newly created position. This role will offer career development and progression opportunities.You will be responsible for day to day company sales and converting a quote opportunity to sales. Working within a vibrant team environment; you will be responsible for providing high quality customer service and sales via the phone and chasing up digital sales leads.This position would suit a customer service focused individual with experience or interest in machine operation, customer service and sales.In addition to this, you will need to:Generate new sales by understanding customers’ needs Coordinate freight of hire equipmentSupporting the field sales team with existing and prospective clientsProvide product informationManage internal enquiries via web, telephone and emailProvide support for the sales teamTo be successful for this position, you will need:High sales drive and customer-focused demeanor Fun and vibrant personalityExcellent verbal and written communicationExcellent attention to detailIf you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Turner and click apply now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are working closely with a reputable client within the construction and power rental industry. We are seeking an Internal Sales Representative to join the team in this newly created position. This role will offer career development and progression opportunities.You will be responsible for day to day company sales and converting a quote opportunity to sales. Working within a vibrant team environment; you will be responsible for providing high quality customer service and sales via the phone and chasing up digital sales leads.This position would suit a customer service focused individual with experience or interest in machine operation, customer service and sales.In addition to this, you will need to:Generate new sales by understanding customers’ needs Coordinate freight of hire equipmentSupporting the field sales team with existing and prospective clientsProvide product informationManage internal enquiries via web, telephone and emailProvide support for the sales teamTo be successful for this position, you will need:High sales drive and customer-focused demeanor Fun and vibrant personalityExcellent verbal and written communicationExcellent attention to detailIf you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Turner and click apply now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • modbury, south australia
    • permanent
    • full-time
    Randstad are currently recruiting multiple customer service officer’s that are looking for full time employment with the opportunity to become permanent working on government contracts. This company is offering a fantastic opportunity for those looking to further their experience within the call centre and customer service space, providing exceptional experience to their clients and general public About your new roleAs a customer service officer you will be taking a high volume of calls regarding immigration enquiries. Each call will be different, requiring you to be able to listen, understand and respond accordingly. You will be highly adaptable and need to update and maintain accurate records of each call on the database. Take inbound customer enquiresMaintaining customer satisfactionUpdate and maintain database recordsHandle customer data and information with confidentialityNavigating multiple database and platformsNorthern location - close to public transport!You will be required to commit to 37.5 hours per week, on a rotating roster. The hours will span from 7:30am to 7:30pm - Monday to Friday. What you will need Excellent customer service skills Experience in a call centre / contact centre beneficialAbility to Typing speed minimum 35 WPMIntermediate computer skillsHigh level of professionalismStrong problem solving abilities, especially in a fast-paced environmentAbility to work a full time (37.5 hours per week) rotating roster - Mon - Fri 7:30am to 7:30pm MUST be an AUSTRALIAN CITIZENMUST be able to pass a high level government clearance BenefitsFull time employment with the view to go permanent Customer service focused - no salesOn going training and opportunity to progress your career If you meet the above criteria and are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please address your CV in MS Word format to Fareen Khan and click 'apply now'.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are currently recruiting multiple customer service officer’s that are looking for full time employment with the opportunity to become permanent working on government contracts. This company is offering a fantastic opportunity for those looking to further their experience within the call centre and customer service space, providing exceptional experience to their clients and general public About your new roleAs a customer service officer you will be taking a high volume of calls regarding immigration enquiries. Each call will be different, requiring you to be able to listen, understand and respond accordingly. You will be highly adaptable and need to update and maintain accurate records of each call on the database. Take inbound customer enquiresMaintaining customer satisfactionUpdate and maintain database recordsHandle customer data and information with confidentialityNavigating multiple database and platformsNorthern location - close to public transport!You will be required to commit to 37.5 hours per week, on a rotating roster. The hours will span from 7:30am to 7:30pm - Monday to Friday. What you will need Excellent customer service skills Experience in a call centre / contact centre beneficialAbility to Typing speed minimum 35 WPMIntermediate computer skillsHigh level of professionalismStrong problem solving abilities, especially in a fast-paced environmentAbility to work a full time (37.5 hours per week) rotating roster - Mon - Fri 7:30am to 7:30pm MUST be an AUSTRALIAN CITIZENMUST be able to pass a high level government clearance BenefitsFull time employment with the view to go permanent Customer service focused - no salesOn going training and opportunity to progress your career If you meet the above criteria and are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please address your CV in MS Word format to Fareen Khan and click 'apply now'.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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