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        • cardiff, new south wales
        • temporary
        • full-time
        Work in the picturesque area of Lake MacquarieCompetitive hourly rate + super ($35 p/h) with a 6 month temporary full time contract on offerWarm, welcoming, inclusive team cultureThe RoleAs a Customer Service Officer, you will be responsible for handling customer enquiries, liaising with internal stakeholders and departments whilst contributing to a productive, high performing team culture. You will work within a team that is focused on providing a high level of service to their customers.We are looking for candidates who have exceptional customer service skills and inquisitive nature with a knack for solving problems. In return, you will be coached and supported in your role to achieve outcomes and to meet and exceed service delivery standards.In order to be considered you will have:Exceptional, professional communication skills both verbal and writtenDemonstrated ability to acquire knowledge and new skills, navigate a variety of computer systems, and to adapt to continual changes in process, practice, and technology quicklyA team focused mindset with a willingness to assist the overall team and contribute to continuous process improvementHigh level of resilience and ability to practice conflict resolutionA proven ability to adapt your approach to the customers needs and apply the use of soft skills like empathy to certain situationsCert III or above in a relevant qualification and/or experience in customer service delivery within a high volume omni-channel contact centreIn return, you will join a supportive Customer Service team and a forward thinking Government organisation that is focused on YOU. You will receive continuous support from a team leader and your Randstad consultant throughout this contract.You will also receive discounts to leading partnered retailers when you join the Randstad family.What's next:Please submit your resume in Word format if you would like to be considered and meet the above criteria! Only shortlisted applicants will be contacted for a phone interview and to complete online skills testing.Alternatively please contact Elyse Connor at Randstad on 4032 7357 or elyse.connor@randstad.com.au for a confidential discussion.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Work in the picturesque area of Lake MacquarieCompetitive hourly rate + super ($35 p/h) with a 6 month temporary full time contract on offerWarm, welcoming, inclusive team cultureThe RoleAs a Customer Service Officer, you will be responsible for handling customer enquiries, liaising with internal stakeholders and departments whilst contributing to a productive, high performing team culture. You will work within a team that is focused on providing a high level of service to their customers.We are looking for candidates who have exceptional customer service skills and inquisitive nature with a knack for solving problems. In return, you will be coached and supported in your role to achieve outcomes and to meet and exceed service delivery standards.In order to be considered you will have:Exceptional, professional communication skills both verbal and writtenDemonstrated ability to acquire knowledge and new skills, navigate a variety of computer systems, and to adapt to continual changes in process, practice, and technology quicklyA team focused mindset with a willingness to assist the overall team and contribute to continuous process improvementHigh level of resilience and ability to practice conflict resolutionA proven ability to adapt your approach to the customers needs and apply the use of soft skills like empathy to certain situationsCert III or above in a relevant qualification and/or experience in customer service delivery within a high volume omni-channel contact centreIn return, you will join a supportive Customer Service team and a forward thinking Government organisation that is focused on YOU. You will receive continuous support from a team leader and your Randstad consultant throughout this contract.You will also receive discounts to leading partnered retailers when you join the Randstad family.What's next:Please submit your resume in Word format if you would like to be considered and meet the above criteria! Only shortlisted applicants will be contacted for a phone interview and to complete online skills testing.Alternatively please contact Elyse Connor at Randstad on 4032 7357 or elyse.connor@randstad.com.au for a confidential discussion.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • adelaide, south australia
        • temporary
        • AU$30.00 - AU$35.00, per hour, Superannuation
        • full-time
        Randstad is an approved talent supplier and is the only provider appointed to supply across all categories of Government. We have partnered exclusively with multiple departments and are currently recruiting for contact centre operators who are readily available for their next opportunity. Pay Rate of $30-$35 per hour + superannuationFull Time casual hoursState and Federal Government opportunities About the roleYour key duties will be to provide an accurate level of customer service to internal clients, external clients and the wider South Australian public in accordance with appropriate legislation, departmental policies, guidelines and procedures. You will be responsible for on a day to day basis:Answering high volume of incoming calls from the general public and stakeholders Administration, data entry and use of multiple systems Case management and follow up dutiesAssist and educate customers through your expertise and knowledge Data entry into internal databases Skills and ExperienceMinimum of 2+ years experience in a high volume contact centre environment Fast and efficient data entry skills Ability to follow processes and procedures Outstanding communication skills both written and verbal Must have or be willing to obtain a National Police Check Why work for Randstad?Join Randstad's community of contractors for customer service roles across various Government departments. Working as a contractor with Randstad comes with many benefits.We offer three pay runs per week ensuring you are always paid within the week.Access to My Randstad portal for easy payslip accessExclusive access to roles before we go to marketDiscounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many moreAccess to our employee assistance program services, including counselling services.Our team is genuine in the support they offer, whether it be helping you to secure the right work opportunity, supporting your development or supporting you while you are contracting for us.How to applyClick APPLY or contact Shannon Jarvis (shannon.jarvis@randstad.com.au) for all confidential enquiries before applying. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad is an approved talent supplier and is the only provider appointed to supply across all categories of Government. We have partnered exclusively with multiple departments and are currently recruiting for contact centre operators who are readily available for their next opportunity. Pay Rate of $30-$35 per hour + superannuationFull Time casual hoursState and Federal Government opportunities About the roleYour key duties will be to provide an accurate level of customer service to internal clients, external clients and the wider South Australian public in accordance with appropriate legislation, departmental policies, guidelines and procedures. You will be responsible for on a day to day basis:Answering high volume of incoming calls from the general public and stakeholders Administration, data entry and use of multiple systems Case management and follow up dutiesAssist and educate customers through your expertise and knowledge Data entry into internal databases Skills and ExperienceMinimum of 2+ years experience in a high volume contact centre environment Fast and efficient data entry skills Ability to follow processes and procedures Outstanding communication skills both written and verbal Must have or be willing to obtain a National Police Check Why work for Randstad?Join Randstad's community of contractors for customer service roles across various Government departments. Working as a contractor with Randstad comes with many benefits.We offer three pay runs per week ensuring you are always paid within the week.Access to My Randstad portal for easy payslip accessExclusive access to roles before we go to marketDiscounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many moreAccess to our employee assistance program services, including counselling services.Our team is genuine in the support they offer, whether it be helping you to secure the right work opportunity, supporting your development or supporting you while you are contracting for us.How to applyClick APPLY or contact Shannon Jarvis (shannon.jarvis@randstad.com.au) for all confidential enquiries before applying. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • sydney, new south wales
        • contract
        • AU$29.00 - AU$30.00 per hour
        • full-time
        About the roleWorking in the education space to provide sound advice to students over the phone.Working towards KPI's to ensure customer centric solution is deliveredTracking student data base to ensure student records are compliant and updated and students are emailed with accurate information.Establish effective working relationships with all internal and external stakeholders within the departmentAbout youYou as the successful candidate will be self-motivating and enjoy working within a team and individually.WHV welcome to apply/ with a capacity to pass a Police check clearance on offer.Confident in communicating in all modalities.Experience in a customer service role with references to vouch for your reliability. No time to be wasted here.Great communication skills, confident and organisedBenefitsFull time hours until end of September with potential to extend.Parking onsite at St Leonards and close to Public transportAppropriate training will be providedTo apply- email your CV urgently to rawan.shakhtour@randstad.com.au with the subject: St Leonards. Having a WWCC is advantageous so if purchased already please attach this as well. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        About the roleWorking in the education space to provide sound advice to students over the phone.Working towards KPI's to ensure customer centric solution is deliveredTracking student data base to ensure student records are compliant and updated and students are emailed with accurate information.Establish effective working relationships with all internal and external stakeholders within the departmentAbout youYou as the successful candidate will be self-motivating and enjoy working within a team and individually.WHV welcome to apply/ with a capacity to pass a Police check clearance on offer.Confident in communicating in all modalities.Experience in a customer service role with references to vouch for your reliability. No time to be wasted here.Great communication skills, confident and organisedBenefitsFull time hours until end of September with potential to extend.Parking onsite at St Leonards and close to Public transportAppropriate training will be providedTo apply- email your CV urgently to rawan.shakhtour@randstad.com.au with the subject: St Leonards. Having a WWCC is advantageous so if purchased already please attach this as well. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brisbane, queensland
        • temporary
        • full-time
        Randstad is currently partnering with a large State Government client. With continued growth in the South Brisbane region, we are looking for experienced customer service professionals to provide quality face to face customer service. The Brisbane Assessment Centre team are looking for experienced client facing professionals who are seeking a temporary position. Randstad is seeking experienced and driven candidates to work with one of Brisbane's largest departments. With roles based primarily in the South side of Brisbane, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environment. Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!Key ResponsibilitiesResponding to customer enquiries via face to faceWorking in a high volume face to face environmentProvide an outstanding customer service experience to clients and customersHandle complaints in a highly professional manner About the RoleWorking in an high volume client facing position Providing extensive advice on state government legislation, subsidies and contractsAssisting customers face to face and emails on application processes Strong understanding over government terminology 7 - 8 days of training - Mount Gravatt location Understanding school applications and processesMust be willing to travel various locations across south Brisbane RequirementsSuccessful candidates will have a minimum of 1 year experience within a client facing position and have excellent verbal and written communication skills. Our clients pride themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. What’s in it for you?You will receive the opportunity to develop your skills with a State Government Department. Apply nowIf you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad is currently partnering with a large State Government client. With continued growth in the South Brisbane region, we are looking for experienced customer service professionals to provide quality face to face customer service. The Brisbane Assessment Centre team are looking for experienced client facing professionals who are seeking a temporary position. Randstad is seeking experienced and driven candidates to work with one of Brisbane's largest departments. With roles based primarily in the South side of Brisbane, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environment. Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!Key ResponsibilitiesResponding to customer enquiries via face to faceWorking in a high volume face to face environmentProvide an outstanding customer service experience to clients and customersHandle complaints in a highly professional manner About the RoleWorking in an high volume client facing position Providing extensive advice on state government legislation, subsidies and contractsAssisting customers face to face and emails on application processes Strong understanding over government terminology 7 - 8 days of training - Mount Gravatt location Understanding school applications and processesMust be willing to travel various locations across south Brisbane RequirementsSuccessful candidates will have a minimum of 1 year experience within a client facing position and have excellent verbal and written communication skills. Our clients pride themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. What’s in it for you?You will receive the opportunity to develop your skills with a State Government Department. Apply nowIf you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • adelaide, south australia
        • contract
        • full-time
        Inner Western/Northern suburbs We are seeking a candidate with strong customer service and call centre experience in the utilities or government sector, this role will work closely with and provide support to numerous areas of the business with a heavy focus on Customer service excellence.Your role with have administration components throughout, it will be cruel that you are adaptable and able to utilise multi systems and have a sound understanding of technology to be able to hit the ground running.You will work closely with retailers, builders and the general public to provide support and resolutions.Location city fringe. Duties:Customer service inbound/outbound callsutilising multiple situationData management in workflow systemAssisting the customer team as requiredManagement of customer complaints and enquiriesCommunicate with customers via phone, email, mail or personally Required Skills:High level of customer service and negotiation skills (advanced)Analytical problem solving and decision making skillsAdaptability to use and navigate multiple systemsDemonstrates attention to detail and high level of accuracyAbility to work in a high pressured environmentadapt to change Applications: If you feel your skills match the above criteria please attention your CV in MS Word format to Juanita Forster and click apply now. Please note only short listed candidates will be contactedAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Inner Western/Northern suburbs We are seeking a candidate with strong customer service and call centre experience in the utilities or government sector, this role will work closely with and provide support to numerous areas of the business with a heavy focus on Customer service excellence.Your role with have administration components throughout, it will be cruel that you are adaptable and able to utilise multi systems and have a sound understanding of technology to be able to hit the ground running.You will work closely with retailers, builders and the general public to provide support and resolutions.Location city fringe. Duties:Customer service inbound/outbound callsutilising multiple situationData management in workflow systemAssisting the customer team as requiredManagement of customer complaints and enquiriesCommunicate with customers via phone, email, mail or personally Required Skills:High level of customer service and negotiation skills (advanced)Analytical problem solving and decision making skillsAdaptability to use and navigate multiple systemsDemonstrates attention to detail and high level of accuracyAbility to work in a high pressured environmentadapt to change Applications: If you feel your skills match the above criteria please attention your CV in MS Word format to Juanita Forster and click apply now. Please note only short listed candidates will be contactedAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • ballarat, victoria
        • contract
        • full-time
        Are you looking for an opportunity to work in the government sector doing meaningful work? If so, then we want to hear from you. We have a range of roles available for the right people across many specialties including customer service, administration, management and contact centres. What we are looking for:Specialists across policy, customer service, contact centre and administration.Excellent computer skillsHigh attention to detailThe ability to multi-task and stay organisedA friendly and professional attitudeCritical thinking and problem solving skillsGreat communication skills and experience working in a team environmentAbility to work quickly under pressureWhat we are doing:On Wednesday 19th May we will be hosting a special registration meet and greet. Spaces are limited and filling fast so contact us today to secure a time by clicking APPLY NOW or for a confidential discussion email kris.middleton@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Are you looking for an opportunity to work in the government sector doing meaningful work? If so, then we want to hear from you. We have a range of roles available for the right people across many specialties including customer service, administration, management and contact centres. What we are looking for:Specialists across policy, customer service, contact centre and administration.Excellent computer skillsHigh attention to detailThe ability to multi-task and stay organisedA friendly and professional attitudeCritical thinking and problem solving skillsGreat communication skills and experience working in a team environmentAbility to work quickly under pressureWhat we are doing:On Wednesday 19th May we will be hosting a special registration meet and greet. Spaces are limited and filling fast so contact us today to secure a time by clicking APPLY NOW or for a confidential discussion email kris.middleton@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • newcastle, new south wales
        • temporary
        • superannuation & discounts to leading retailers
        • full-time
        Potential post training to work remotely from the comfort of your own home35 hours per weekAssignments starting 10th May through to the end of December 2021Striving to be the best in the customer service industry, this exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience. What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week training packageOngoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedDiscounts to leading retailersYour consultant Elyse has worked with this client for 5 years and truly understands a perfect match between a candidate and this role when she sees it. With hundreds of candidates being placed within this contact centre over the years and 30 already in 2021, you could be next!Sounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted. Please upload a resume in 'Word' format.For further information or to have a confidential discussion please contact Elyse on 02 4032 7357 or elyse.connor@randstad.com.auApplications close Wednesday 5th May at 12pm (Midday) At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Potential post training to work remotely from the comfort of your own home35 hours per weekAssignments starting 10th May through to the end of December 2021Striving to be the best in the customer service industry, this exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience. What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week training packageOngoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedDiscounts to leading retailersYour consultant Elyse has worked with this client for 5 years and truly understands a perfect match between a candidate and this role when she sees it. With hundreds of candidates being placed within this contact centre over the years and 30 already in 2021, you could be next!Sounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted. Please upload a resume in 'Word' format.For further information or to have a confidential discussion please contact Elyse on 02 4032 7357 or elyse.connor@randstad.com.auApplications close Wednesday 5th May at 12pm (Midday) At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • bendigo, victoria
        • temporary
        • AU$50 - AU$50, per year, + 9.5% Super
        • full-time
        Randstad are currently recruiting for a valued client based in Bendigo. This is a contact centre Team Leader position, within an insurance organisation and involves taking inbound customer calls. We are looking for candidates that are able to work full time hours, and have strong customer service skills. If you are looking for your next opportunity and are open to permanent positions, this could be a great role for you to kick start your new career. About the position: First point of contact for customers handling inbound calls regarding customers who may be experiencing financial hardship and challenging timesConsistently providing excellent customer service and going above and beyondShowcasing high levels of empathy and resilience towards our customers at all times to ensure assistance is provided to solve their issuesLearn and master multiple internal systems and software to use simultaneouslyAdministration duties to support customer queries and profiles It is essential that you have previous management experience as a team leader in an inbound call centre or been in a similar management role. Excellent communication skills, verbal and writtenHighly adaptable to use multiple software systemsReliable and motivatedExperience in an inbound call centrePride yourself on your level of empathy and resilienceBe able to obtain and clear background clearances and police checksPrevious experience in call centre or in a phone based roleCustomer-centric and service-oriented mind-setAn interest in pursuing a career in the banking and financial services industryHandle customer data and information with confidentiality How to apply These roles are highly sought after, please apply today. Send your resume in word format to Angelique Kondovasis via the apply button, OR email your CV to angelique.kondovasis@randstad.com.au. Please note, due to the volume of applications only shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad are currently recruiting for a valued client based in Bendigo. This is a contact centre Team Leader position, within an insurance organisation and involves taking inbound customer calls. We are looking for candidates that are able to work full time hours, and have strong customer service skills. If you are looking for your next opportunity and are open to permanent positions, this could be a great role for you to kick start your new career. About the position: First point of contact for customers handling inbound calls regarding customers who may be experiencing financial hardship and challenging timesConsistently providing excellent customer service and going above and beyondShowcasing high levels of empathy and resilience towards our customers at all times to ensure assistance is provided to solve their issuesLearn and master multiple internal systems and software to use simultaneouslyAdministration duties to support customer queries and profiles It is essential that you have previous management experience as a team leader in an inbound call centre or been in a similar management role. Excellent communication skills, verbal and writtenHighly adaptable to use multiple software systemsReliable and motivatedExperience in an inbound call centrePride yourself on your level of empathy and resilienceBe able to obtain and clear background clearances and police checksPrevious experience in call centre or in a phone based roleCustomer-centric and service-oriented mind-setAn interest in pursuing a career in the banking and financial services industryHandle customer data and information with confidentiality How to apply These roles are highly sought after, please apply today. Send your resume in word format to Angelique Kondovasis via the apply button, OR email your CV to angelique.kondovasis@randstad.com.au. Please note, due to the volume of applications only shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • tweed heads, new south wales
        • temporary
        • superannuation
        • full-time
        Located in KingscliffFull time temporary assignment with a leading State Government Education provider$30.50 per hour plus super - Role through to June 30 at this stage however extensions will occurRandstad has partnered with a leading State Government Education provider to source multiple Contact Centre operators to join their team. This team is focused on providing an excellent customer experience on each and every call and operative in a team focused collaborative environment.As a customer service representative, you will be responsible for taking a high volume of phone call enquiries from students relating to information about courses.We’re looking for self motivated high performing individuals to contribute to team success. In addition, you will possess:High attention to detailExcellent written and verbal communication skillsDemonstrated ability to prioritise tasksDemonstrated ability working in a high volume environment (contact centre preferred)Experience with computer systems/programs Must be able to articulate how you apply the following values in everyday situations for interview: Collaboration, integrity, customer centricity, excellenceIN ORDER TO PROGRESSYou must be able to clear a police check You must have a working with children check application in progress as a minimumAvailable to commence as soon as possible and work up to 38 hours per weekHow to applyPlease submit your resume (in word format) by clicking ‘Apply Now'. Only shortlisted candidates will be contacted.For more information, you can contact Randstad on (02) 4032 7350.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Located in KingscliffFull time temporary assignment with a leading State Government Education provider$30.50 per hour plus super - Role through to June 30 at this stage however extensions will occurRandstad has partnered with a leading State Government Education provider to source multiple Contact Centre operators to join their team. This team is focused on providing an excellent customer experience on each and every call and operative in a team focused collaborative environment.As a customer service representative, you will be responsible for taking a high volume of phone call enquiries from students relating to information about courses.We’re looking for self motivated high performing individuals to contribute to team success. In addition, you will possess:High attention to detailExcellent written and verbal communication skillsDemonstrated ability to prioritise tasksDemonstrated ability working in a high volume environment (contact centre preferred)Experience with computer systems/programs Must be able to articulate how you apply the following values in everyday situations for interview: Collaboration, integrity, customer centricity, excellenceIN ORDER TO PROGRESSYou must be able to clear a police check You must have a working with children check application in progress as a minimumAvailable to commence as soon as possible and work up to 38 hours per weekHow to applyPlease submit your resume (in word format) by clicking ‘Apply Now'. Only shortlisted candidates will be contacted.For more information, you can contact Randstad on (02) 4032 7350.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • newcastle, new south wales
        • temporary
        • superannuation
        • full-time
        Work in the heart of NewcastleAttractive hourly rate between $37-$39 p/hAssignment through to the end of the yearThe opportunity:Randstad is recruiting 2 x Client Service Officers to join a Federal Government organisation based in Newcastle on a temporary full time assignment through to the end of the year. This organisation is a well known community focused organisation that works with at times vulnerable people and situations.The role:As a Client Contact Officer, you will be based in the office and the first point of contact for their customer base. You will be required to provide exceptional customer service over the phone to answer a range of important enquiries, while simultaneously managing administrative duties and toggling through multiple online systems and platforms. Other duties include:Attending the front desk to meet clients for scheduled appointmentsSetting clients up for online servicesAdhoc administrative tasksProvide customer-centric service to clients nationally Our ideal candidate has/is:Experience working within a State / Federal Government department in a Customer focused position is highly regarded.An aptitude for juggling multiple tasks in a busy environmentAn ambitious candidate who can work independentlyA genuine passion for customer service ensuring that the customer has a positive experience with every interactionExperience working with vulnerable people within the community or community focussed organisations Motivated to complete tasks with high integrity and confidentialityValues that align with the organisation were recruiting forDemonstrated experience within a role that embodied face to face and phone based customer serviceWhat you will get in return?Assignment through to the end of 2021Full time hours 8.30am - 4.30pm Monday to FridayRewarding meaninful workAccess to Randstad benefits including discounts to leading retailersRemote onboarding and training package Ongoing support from your Randstad consultantIf you are interested in this opportunity please apply now or contact Elyse on elyse.connor@randstad.com.au or 4032 7357Please note, if successful in this opportunity you will have to complete a Federal Police Check.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Work in the heart of NewcastleAttractive hourly rate between $37-$39 p/hAssignment through to the end of the yearThe opportunity:Randstad is recruiting 2 x Client Service Officers to join a Federal Government organisation based in Newcastle on a temporary full time assignment through to the end of the year. This organisation is a well known community focused organisation that works with at times vulnerable people and situations.The role:As a Client Contact Officer, you will be based in the office and the first point of contact for their customer base. You will be required to provide exceptional customer service over the phone to answer a range of important enquiries, while simultaneously managing administrative duties and toggling through multiple online systems and platforms. Other duties include:Attending the front desk to meet clients for scheduled appointmentsSetting clients up for online servicesAdhoc administrative tasksProvide customer-centric service to clients nationally Our ideal candidate has/is:Experience working within a State / Federal Government department in a Customer focused position is highly regarded.An aptitude for juggling multiple tasks in a busy environmentAn ambitious candidate who can work independentlyA genuine passion for customer service ensuring that the customer has a positive experience with every interactionExperience working with vulnerable people within the community or community focussed organisations Motivated to complete tasks with high integrity and confidentialityValues that align with the organisation were recruiting forDemonstrated experience within a role that embodied face to face and phone based customer serviceWhat you will get in return?Assignment through to the end of 2021Full time hours 8.30am - 4.30pm Monday to FridayRewarding meaninful workAccess to Randstad benefits including discounts to leading retailersRemote onboarding and training package Ongoing support from your Randstad consultantIf you are interested in this opportunity please apply now or contact Elyse on elyse.connor@randstad.com.au or 4032 7357Please note, if successful in this opportunity you will have to complete a Federal Police Check.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • ballarat, victoria
        • permanent
        • AU$35.85 - AU$35.85, per hour, plus superannuation
        • full-time
        Our client is seeking two Customer Service / Accounts Receivable Officers to commence ASAP at their Ballarat Centre. The primary responsibility of this role is to provide efficient, timely and accurate management of accounts administering, monitoring and collecting amounts due to the client. This is a contract role commencing ASAP to 30 June 2021. Key TasksHigh level customer service, responding to high volume inbound callsRespond efficiently and courteously by phone or in writing queries from customers regarding their accountsAccurately prepare, verify, process and distribute invoices in accordance with invoice cyclesLiaising with multiple stakeholdersAbout youWorking knowledge of Oracle financialsKnowledge of the Privacy ActSignificant administrative experienceStrong analytical and problem solving skills; andStrong written and verbal communication and presentation skillsSound computer skills including in Microsoft Office SuitesPlease reach out to sarah.lowes-fernando@randstad.com.au / 03 9590 2211 for a confidential conversation about this role. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Our client is seeking two Customer Service / Accounts Receivable Officers to commence ASAP at their Ballarat Centre. The primary responsibility of this role is to provide efficient, timely and accurate management of accounts administering, monitoring and collecting amounts due to the client. This is a contract role commencing ASAP to 30 June 2021. Key TasksHigh level customer service, responding to high volume inbound callsRespond efficiently and courteously by phone or in writing queries from customers regarding their accountsAccurately prepare, verify, process and distribute invoices in accordance with invoice cyclesLiaising with multiple stakeholdersAbout youWorking knowledge of Oracle financialsKnowledge of the Privacy ActSignificant administrative experienceStrong analytical and problem solving skills; andStrong written and verbal communication and presentation skillsSound computer skills including in Microsoft Office SuitesPlease reach out to sarah.lowes-fernando@randstad.com.au / 03 9590 2211 for a confidential conversation about this role. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • gosford, new south wales
        • temporary
        • full-time
        Potential post training to work remotely from the comfort of your own home35 hours per weekAssignments from 5 - 9 monthsStriving to be the best in the customer service industry, this exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.We have two departments within this Government body recruiting, 15 x to start on the 3rd of May through to 30th September. 15 x to start on the 17th May through to 31st December. Both have the potential to extend beyond this.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week training packageOngoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedDiscounts to leading retailersSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted. Please upload a resume in 'Word' format.For further information or to have a confidential discussion please contact Elyse on 02 4032 7357 or elyse.connor@randstad.com.auClosing dates: To be considered for the opportunity starting on the 3rd May, please apply before 12pm Tuesday 27th.To be considered for the opportunity starting on the 17th May, please apply before 3pm Thursday 29th. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Potential post training to work remotely from the comfort of your own home35 hours per weekAssignments from 5 - 9 monthsStriving to be the best in the customer service industry, this exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.We have two departments within this Government body recruiting, 15 x to start on the 3rd of May through to 30th September. 15 x to start on the 17th May through to 31st December. Both have the potential to extend beyond this.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week training packageOngoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedDiscounts to leading retailersSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted. Please upload a resume in 'Word' format.For further information or to have a confidential discussion please contact Elyse on 02 4032 7357 or elyse.connor@randstad.com.auClosing dates: To be considered for the opportunity starting on the 3rd May, please apply before 12pm Tuesday 27th.To be considered for the opportunity starting on the 17th May, please apply before 3pm Thursday 29th. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • newcastle, new south wales
        • temporary
        • superannuation
        • full-time
        Potential post training to work remotely from the comfort of your own home35 hours per weekAssignment through to June 30 initiallyStriving to be the best in the customer service industry, this exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.The NSW Government has launched Dine & Discover NSW to support dining, arts, and tourism businesses, encouraging the community to get out and about. In this role, you will be working on the Dine and Discover Project. These contracts are to start the 3rd of May through to the end of June.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 10pm (35 hours per week, 7 hours per day ) Mon - SunDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?Ongoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted. Please upload a resume in 'Word' format.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Potential post training to work remotely from the comfort of your own home35 hours per weekAssignment through to June 30 initiallyStriving to be the best in the customer service industry, this exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.The NSW Government has launched Dine & Discover NSW to support dining, arts, and tourism businesses, encouraging the community to get out and about. In this role, you will be working on the Dine and Discover Project. These contracts are to start the 3rd of May through to the end of June.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 10pm (35 hours per week, 7 hours per day ) Mon - SunDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?Ongoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted. Please upload a resume in 'Word' format.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • adelaide, south australia
        • contract
        • AU$30.00 - AU$32.00, per hour, Plus Super
        • full-time
        Customer Service opportunity to work within an established Government initiative. Their focus is to assist the community with various inquiries in relation to clearances and applications. If you are looking for a meaningful role, this is a rare opportunity to work in a team that allows you to be a part of something bigger. On offer is a long-term contract that will build your exposure and career in a prominent Federal Government Agency. This customer service APS3 role will see you liaising with customers and clients. Responding to inbound and outbound calls to gather important information to update systems, make decisions and provide information to customers.Pay Rates $30 - $32 per hour + superannuationFull Time Hours, 9:00am - 5:00pm Monday - Friday6 - 12 month contract with potential extensions availablePlease note: For Federal Government opportunities you must be Australian Citizens and National Police Clearance will be conducted.Responsibilities:In this role you will assist individuals on various inquiries in relation to clearances. As the first point of contact, you will need to provide a high level of customer service. Taking inbound and outbound calls you will be required to interact with customers to understand their needs and to provide sound advice and make recommendations. Customer service to those seeking information on various government clearances. Analysing and interpreting information to make decisionsInbound and Outbound calls to gather information and answer queriesAdministration and reporting proceduresWhat we are looking for:It is essential that you provide a high level of customer service, treating all customers with honesty, fairness, sensitivity and empathy. You will be professional and confident to make decisions and to find outcomes for complex matters. Strong contact centre and/or customer service experienceData entry skills - ability to quickly and accurately enter data into the systemAvailability to work full-time hours Monday - Friday on a long term basis in the northern suburbs of AdelaideAbility to work in a fast paced environmentExcellent communication skillsExcellent punctuality and attendanceWhy choose to apply with Randstad:Being a contractor with Randstad gives you access to great benefits. In addition to offering three pay runs a week you will also receive:Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more.A free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppPlus moreAre you ready to secure your next customer service role? Please APPLY NOW. Suitable candidates are being contacted daily for registration, don't miss out!!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Customer Service opportunity to work within an established Government initiative. Their focus is to assist the community with various inquiries in relation to clearances and applications. If you are looking for a meaningful role, this is a rare opportunity to work in a team that allows you to be a part of something bigger. On offer is a long-term contract that will build your exposure and career in a prominent Federal Government Agency. This customer service APS3 role will see you liaising with customers and clients. Responding to inbound and outbound calls to gather important information to update systems, make decisions and provide information to customers.Pay Rates $30 - $32 per hour + superannuationFull Time Hours, 9:00am - 5:00pm Monday - Friday6 - 12 month contract with potential extensions availablePlease note: For Federal Government opportunities you must be Australian Citizens and National Police Clearance will be conducted.Responsibilities:In this role you will assist individuals on various inquiries in relation to clearances. As the first point of contact, you will need to provide a high level of customer service. Taking inbound and outbound calls you will be required to interact with customers to understand their needs and to provide sound advice and make recommendations. Customer service to those seeking information on various government clearances. Analysing and interpreting information to make decisionsInbound and Outbound calls to gather information and answer queriesAdministration and reporting proceduresWhat we are looking for:It is essential that you provide a high level of customer service, treating all customers with honesty, fairness, sensitivity and empathy. You will be professional and confident to make decisions and to find outcomes for complex matters. Strong contact centre and/or customer service experienceData entry skills - ability to quickly and accurately enter data into the systemAvailability to work full-time hours Monday - Friday on a long term basis in the northern suburbs of AdelaideAbility to work in a fast paced environmentExcellent communication skillsExcellent punctuality and attendanceWhy choose to apply with Randstad:Being a contractor with Randstad gives you access to great benefits. In addition to offering three pay runs a week you will also receive:Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more.A free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppPlus moreAre you ready to secure your next customer service role? Please APPLY NOW. Suitable candidates are being contacted daily for registration, don't miss out!!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • gosford, new south wales
        • temporary
        • full-time
        Potential post training to work remotely from the comfort of your own home35 hours per week9 month initial contractStriving to be the best in the customer service industry, this exciting organisation has shaped a unique approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.These contracts are to start 17th of May and initially through to the end of December with a possibility to extend beyond this.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week classroom-style training package, followed by buddying Ongoing support from your team leader and Randstad consultantPotential for flexible working arrangements and to work from home once onboarded and deemed competentSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted.Please upload a resume in 'Word' format.Closing date for this opportunity is Thursday 29th at 3pmAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Potential post training to work remotely from the comfort of your own home35 hours per week9 month initial contractStriving to be the best in the customer service industry, this exciting organisation has shaped a unique approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.These contracts are to start 17th of May and initially through to the end of December with a possibility to extend beyond this.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week classroom-style training package, followed by buddying Ongoing support from your team leader and Randstad consultantPotential for flexible working arrangements and to work from home once onboarded and deemed competentSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted.Please upload a resume in 'Word' format.Closing date for this opportunity is Thursday 29th at 3pmAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • gosford, new south wales
        • temporary
        • superannuation
        • full-time
        Potential post training to work remotely from the comfort of your own home35 hours per week9 month initial contractStriving to be the best in the customer service industry, this exciting organisation has shaped a unique approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.These contracts are to start 17th of May and initially through to the end of December with a possibility to extend beyond this.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week classroom-style training package, followed by buddying Ongoing support from your team leader and Randstad consultantPotential for flexible working arrangements and to work from home once onboarded and deemed competentSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted.Please upload a resume in 'Word' format.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Potential post training to work remotely from the comfort of your own home35 hours per week9 month initial contractStriving to be the best in the customer service industry, this exciting organisation has shaped a unique approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.These contracts are to start 17th of May and initially through to the end of December with a possibility to extend beyond this.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week classroom-style training package, followed by buddying Ongoing support from your team leader and Randstad consultantPotential for flexible working arrangements and to work from home once onboarded and deemed competentSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted.Please upload a resume in 'Word' format.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • adelaide, south australia
        • contract
        • AU$30.00 - AU$32.00, per hour, Superannuation
        • full-time
        Randstad is currently recruiting for multiple Call Centre Customer Service positions to work within a State Government Department. This is a great opportunity to work with a busy and growing Department. This role will require a high level of customer service and call centre experience, great communication skills and a willingness to learn. $30-32 per hour + Superannuation Full Time Hours, 9:00am - 5:00pm Monday - FridayState Government opportunity with immediate start, CBD locationAbout the roleWe are currently seeking multiple Call Centre Customer Service candidates - in this role, you will be required to:Be comfortable and confident taking inbound customer calls regarding various queriesHave a high level of customer service and phone etiquetteBe able to handle disgruntled customers in a calm and professional mannerUndertake general administrative dutiesBe confident navigating a computer and its systems Skills and ExperienceWorking With Children Check and National Police Check requiredGood leadership skills and accountability Able to work independently and autonomouslySelf critical and able to check the quality of their workWorks towards their goals and team valuesWork in an efficient and professional mannerMicrosoft Office experienceBenefitsWorking within a growing State Government DepartmentAbove average hourly remuneration Excellent opportunity to grow your skills within State GovernmentHow to applyClick APPLY or contact Emma McMahon via email (emma.mcmahon@randstad.com.au).At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad is currently recruiting for multiple Call Centre Customer Service positions to work within a State Government Department. This is a great opportunity to work with a busy and growing Department. This role will require a high level of customer service and call centre experience, great communication skills and a willingness to learn. $30-32 per hour + Superannuation Full Time Hours, 9:00am - 5:00pm Monday - FridayState Government opportunity with immediate start, CBD locationAbout the roleWe are currently seeking multiple Call Centre Customer Service candidates - in this role, you will be required to:Be comfortable and confident taking inbound customer calls regarding various queriesHave a high level of customer service and phone etiquetteBe able to handle disgruntled customers in a calm and professional mannerUndertake general administrative dutiesBe confident navigating a computer and its systems Skills and ExperienceWorking With Children Check and National Police Check requiredGood leadership skills and accountability Able to work independently and autonomouslySelf critical and able to check the quality of their workWorks towards their goals and team valuesWork in an efficient and professional mannerMicrosoft Office experienceBenefitsWorking within a growing State Government DepartmentAbove average hourly remuneration Excellent opportunity to grow your skills within State GovernmentHow to applyClick APPLY or contact Emma McMahon via email (emma.mcmahon@randstad.com.au).At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • gosford, new south wales
        • temporary
        • superannuation
        • full-time
        Potential post training to work remotely from the comfort of your own home35 hours per week8 month assignment Striving to be the best in the customer service industry, this exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.These contracts are to start 17th may through to the end of December with a possibility to extend beyond this.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week training packageOngoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted. Please upload a resume in 'Word' format.The closing date to apply is Thursday 29th at 3pm.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Potential post training to work remotely from the comfort of your own home35 hours per week8 month assignment Striving to be the best in the customer service industry, this exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.These contracts are to start 17th may through to the end of December with a possibility to extend beyond this.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week training packageOngoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedSounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Only shortlisted candidates will be contacted. Please upload a resume in 'Word' format.The closing date to apply is Thursday 29th at 3pm.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • blacktown, new south wales
        • contract
        • AU$28.00 - AU$30.00, per hour, casual loading
        • full-time
        Customer Service OfficerShort and long term contractsBlacktown location Attractive hourly rateAbout the roleWorking in the education space to provide sound advice face to face and via emailWorking towards KPI's to ensure customer centric solution is deliveredTracking student data base to ensure student records are compliant and updated and students are emailed with accurate information.Establish effective working relationships with all internal and external stakeholders within the departmentAbout youYou as the successful candidate will be self-motivating and enjoy working within a team and individually.Australian Citizen or Permanent resident with capacity to pass a Police check clearance on offer.Confident in communicating in all modalities.Experience in a customer service role with references to vouch for your reliability. No time to be wasted here.Great communication skills, confident and organisedBenefitsFull time hours until 30th June 30th 2021 with potential to extend.Parking onsite and close to Public transportAppropriate training will be providedTo apply- email your CV urgently to rawan.shakhtour@randstad.com.au with the subject: Blacktown and CV in word format. Having a WWCC is advantageous so if purchased already please attach this as well.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Customer Service OfficerShort and long term contractsBlacktown location Attractive hourly rateAbout the roleWorking in the education space to provide sound advice face to face and via emailWorking towards KPI's to ensure customer centric solution is deliveredTracking student data base to ensure student records are compliant and updated and students are emailed with accurate information.Establish effective working relationships with all internal and external stakeholders within the departmentAbout youYou as the successful candidate will be self-motivating and enjoy working within a team and individually.Australian Citizen or Permanent resident with capacity to pass a Police check clearance on offer.Confident in communicating in all modalities.Experience in a customer service role with references to vouch for your reliability. No time to be wasted here.Great communication skills, confident and organisedBenefitsFull time hours until 30th June 30th 2021 with potential to extend.Parking onsite and close to Public transportAppropriate training will be providedTo apply- email your CV urgently to rawan.shakhtour@randstad.com.au with the subject: Blacktown and CV in word format. Having a WWCC is advantageous so if purchased already please attach this as well.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • east maitland, new south wales
        • permanent
        • shft loading/penalties & super
        • full-time
        Multiple permanent positions in Financial Services starting early MayFun and energetic team culture with colleagues to matchCentral Maitland location, close to public transportDo you have an interest in banking and a passion for helping people? Are you ready to take the next step in your customer service career? THE ROLEAre you looking for your next opportunity and enjoy all aspects of customer service? You have come to the right place! When you join this high energy contact centre and become a Customer Service Representative with this organisation you are responsible for delivering a customer experience that goes above and beyond on every call. No sales!The primary hours of work is between 6am - 10pm over a 7 day roster, you will need to be available to work across these hours. YOUYou are motivated to achieve your goals in every aspect and have a natural ability to hold genuine conversations, engaging customers from the get goYou have the ability to problem solve and provide tailored solutions to a wide customer base along with accomplishing KPIs along the wayYou are flexible and available to work a rotating shift work roster in a 24/7 environment and are prepared to work weekends and afternoons (primary hours between 6am-10pm)Applicants from retail and hospitality backgrounds encouraged to apply! THE BENEFITSA fully stocked chill-out zone including foxtel, iPads and a breakfast bar plus many other perks and incentives​A professional team and the opportunity to join a reputable banking organisation located in Maitland2 week full-time paid training course, with ongoing support and development to reach your career goalsThe opportunity to earn great prizes and incentives APPLYThis is an awesome opportunity so don’t miss out and click ‘apply now’ or for more information, you can contact Randstad on 4032 7350 for a confidential discussion. Don’t hold back, we start progressing applications today!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Multiple permanent positions in Financial Services starting early MayFun and energetic team culture with colleagues to matchCentral Maitland location, close to public transportDo you have an interest in banking and a passion for helping people? Are you ready to take the next step in your customer service career? THE ROLEAre you looking for your next opportunity and enjoy all aspects of customer service? You have come to the right place! When you join this high energy contact centre and become a Customer Service Representative with this organisation you are responsible for delivering a customer experience that goes above and beyond on every call. No sales!The primary hours of work is between 6am - 10pm over a 7 day roster, you will need to be available to work across these hours. YOUYou are motivated to achieve your goals in every aspect and have a natural ability to hold genuine conversations, engaging customers from the get goYou have the ability to problem solve and provide tailored solutions to a wide customer base along with accomplishing KPIs along the wayYou are flexible and available to work a rotating shift work roster in a 24/7 environment and are prepared to work weekends and afternoons (primary hours between 6am-10pm)Applicants from retail and hospitality backgrounds encouraged to apply! THE BENEFITSA fully stocked chill-out zone including foxtel, iPads and a breakfast bar plus many other perks and incentives​A professional team and the opportunity to join a reputable banking organisation located in Maitland2 week full-time paid training course, with ongoing support and development to reach your career goalsThe opportunity to earn great prizes and incentives APPLYThis is an awesome opportunity so don’t miss out and click ‘apply now’ or for more information, you can contact Randstad on 4032 7350 for a confidential discussion. Don’t hold back, we start progressing applications today!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brisbane, queensland
        • temporary
        • full-time
        Randstad is currently partnering with a large State Government client. With continued growth in the South Brisbane region, we are looking for experienced customer service professionals to work with a well known state government client. The Brisbane Assessment Centre team are looking for experienced client facing professionals who are seeking a temporary position. Randstad is seeking experienced and driven candidates to work with one of Brisbane's biggest departments. With roles based primarily in the South side of Brisbane, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environment. Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!Key ResponsibilitiesResponding to customer enquiries via face to faceWorking in a high volume face to face environmentProvide an outstanding customer service experience to clients and customersHandle complaints in a highly professional manner About the RoleWorking in an high volume client facing position Providing extensive advice on state government legislation, subsidies and contractsAssisting customers face to face and emails on application processes Strong understanding over government terminology 7 - 8 days of training at their Mount Gravatt site Understanding school applications and processesMust be willing to travel various locations across south Brisbane RequirementsSuccessful candidates will have a minimum of 1 year experience within a client facing position and have excellent verbal and written communication skills. Our clients pride themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. What’s in it for you?You will receive the opportunity to develop your skills with a State Government Department. Apply nowIf you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad is currently partnering with a large State Government client. With continued growth in the South Brisbane region, we are looking for experienced customer service professionals to work with a well known state government client. The Brisbane Assessment Centre team are looking for experienced client facing professionals who are seeking a temporary position. Randstad is seeking experienced and driven candidates to work with one of Brisbane's biggest departments. With roles based primarily in the South side of Brisbane, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environment. Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!Key ResponsibilitiesResponding to customer enquiries via face to faceWorking in a high volume face to face environmentProvide an outstanding customer service experience to clients and customersHandle complaints in a highly professional manner About the RoleWorking in an high volume client facing position Providing extensive advice on state government legislation, subsidies and contractsAssisting customers face to face and emails on application processes Strong understanding over government terminology 7 - 8 days of training at their Mount Gravatt site Understanding school applications and processesMust be willing to travel various locations across south Brisbane RequirementsSuccessful candidates will have a minimum of 1 year experience within a client facing position and have excellent verbal and written communication skills. Our clients pride themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. What’s in it for you?You will receive the opportunity to develop your skills with a State Government Department. Apply nowIf you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brisbane, queensland
        • temporary
        • full-time
        Randstad is currently partnering with a large State Government client. With continued growth in the South Brisbane region, we are looking for experienced customer service professionals to work with a well known state government client. The Brisbane Assessment Centre team are looking for experienced client facing professionals who are seeking a temporary position. Randstad is seeking experienced and driven candidates to work with one of Brisbane's biggest departments. With roles based primarily in the South side of Brisbane, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environment. Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!Key ResponsibilitiesResponding to customer enquiries via face to faceWorking in a high volume face to face environmentProvide an outstanding customer service experience to clients and customersHandle complaints in a highly professional manner About the RoleWorking in an high volume client facing position Providing extensive advice on state government legislation, subsidies and contractsAssisting customers face to face and emails on application processes Strong understanding over government terminology 7 - 8 days of training at their Mount Gravatt site Understanding school applications and processesMust be willing to travel various locations across south Brisbane RequirementsSuccessful candidates will have a minimum of 1 year experience within a client facing position and have excellent verbal and written communication skills. Our clients pride themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. What’s in it for you?You will receive the opportunity to develop your skills with a State Government Department. Apply nowIf you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad is currently partnering with a large State Government client. With continued growth in the South Brisbane region, we are looking for experienced customer service professionals to work with a well known state government client. The Brisbane Assessment Centre team are looking for experienced client facing professionals who are seeking a temporary position. Randstad is seeking experienced and driven candidates to work with one of Brisbane's biggest departments. With roles based primarily in the South side of Brisbane, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environment. Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!Key ResponsibilitiesResponding to customer enquiries via face to faceWorking in a high volume face to face environmentProvide an outstanding customer service experience to clients and customersHandle complaints in a highly professional manner About the RoleWorking in an high volume client facing position Providing extensive advice on state government legislation, subsidies and contractsAssisting customers face to face and emails on application processes Strong understanding over government terminology 7 - 8 days of training at their Mount Gravatt site Understanding school applications and processesMust be willing to travel various locations across south Brisbane RequirementsSuccessful candidates will have a minimum of 1 year experience within a client facing position and have excellent verbal and written communication skills. Our clients pride themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. What’s in it for you?You will receive the opportunity to develop your skills with a State Government Department. Apply nowIf you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • mount gravatt, queensland
        • temporary
        • full-time
        Randstad are currently partnering with a large State Government client. With continued growth in the South Brisbane region, we are looking for experienced customer service professionals to work with a well known state government client. The Brisbane Assessment Centre team are looking for experienced client facing professionals who are seeking a temporary position. Randstad is seeking experienced and driven candidates to work with one of Brisbane's biggest department. With roles based primarily in the South side of Brisbane, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environments. Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!Key ResponsibilitiesResponding to customer enquiries via face to faceWorking in a high volume face to face environmentProvide an outstanding customer service experience to clients and customersHandle complaints in a highly professional manner About the RoleWorking in an high volume client facing position Providing extensive advice on state government legislation, subsidies and contractsAssisting customers face to face and emails on application processes Strong understanding over government terminology 7 - 8 days of training at their Mount Gravatt site Understanding school applications and processesMust be willing to travel various locations across south Brisbane RequirementsSuccessful candidates will have a minimum of 1 year experience within a client facing position and have excellent verbal and written communication skills. Our clients pride themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. What’s in it for you?You will receive the opportunity to develop your skills with a State Government Department. Apply nowIf you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad are currently partnering with a large State Government client. With continued growth in the South Brisbane region, we are looking for experienced customer service professionals to work with a well known state government client. The Brisbane Assessment Centre team are looking for experienced client facing professionals who are seeking a temporary position. Randstad is seeking experienced and driven candidates to work with one of Brisbane's biggest department. With roles based primarily in the South side of Brisbane, we offer you the chance to gain valuable experience and longer term career opportunities with our valuable clients. You will be able to develop your existing skills and experience in a corporate and professional environments. Customer Service is a key element of an organisation’s success and therefore we are looking for the best of the best!!Key ResponsibilitiesResponding to customer enquiries via face to faceWorking in a high volume face to face environmentProvide an outstanding customer service experience to clients and customersHandle complaints in a highly professional manner About the RoleWorking in an high volume client facing position Providing extensive advice on state government legislation, subsidies and contractsAssisting customers face to face and emails on application processes Strong understanding over government terminology 7 - 8 days of training at their Mount Gravatt site Understanding school applications and processesMust be willing to travel various locations across south Brisbane RequirementsSuccessful candidates will have a minimum of 1 year experience within a client facing position and have excellent verbal and written communication skills. Our clients pride themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. What’s in it for you?You will receive the opportunity to develop your skills with a State Government Department. Apply nowIf you are successful and experienced high volume call centre professional who is immediately available and in search of a new opportunity than apply here today and submit your CV and in WORD format. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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