4 jobs found for customer service

A handful of urgent roles have become available for our NSW GOVERNMENT clients out West- Assessment officers/Case managers. These roles are a combination of working from the Parramatta site and working from home.Your role:This position undertakes assessments and provides advice, support and education concerning contacts made to the Child Wellbeing Unit and identifying potential responses to the department and/or other organisations to children or young people at risk of harm.You will be required to:Contribute to the development and delivery of training concerning child protection, in particular childprotection practice, policy, systems and procedures within the Department, when required.● Gathering information, undertaking assessments and providing consistent and high quality advice, guidanceand information to mandatory reporters with regard to students at risk of harm ensuring that the Departmentof Education complies with legislative and policy obligations in the area of child protection.● Identifying and providing advice to mandatory reporters concerning response options for students and/ortheir families who are at risk of harm or in need of assistance.● Providing advice to mandatory reporters and CWU staff regarding cultural and child protection issues andalso appropriate referral pathways for Aboriginal students and their families.Providing timely and accurate advice to CWU management on emergent issues including systemic, complex or critical issues.● Receiving reports of students at risk of harm from mandatory reporters, maintaining accurate records by entering appropriate and relevant information into the Child Wellbeing Unit’s (CWU) electronic client system in a timely manner.● Working collaboratively with CWU management and customers, senior Departmental officers , community partners and other Government organisations to drive better service delivery including integrated and coordinated service systems.To be succesful in this role- - over 2 years tenure in a similar role- Relevant qualification will be highly advantages as this will support your advice and approach. - Available immediately and able to clear x2 ref + police check + WWCCTo apply forward your resume in word format today to rawan.shakhtour@randstad.com.au with subject: Assessment officer| Randstad.Due to the anticipated number of applications, only shortlisted candidates will be contact. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Short SummaryRandstad are currently seeking experienced Claims Assessors to join a large Federal government department based in Brisbane CBD. Detailed job descriptionRandstad has recently been voted Top Recruiter of the Year for the Public Sector and is a preferred supplier across local, state and federal government. We are proud to currently be partnering with a well established Federal Government client in helping them recruit for multiple APS4 Level Claims Assessor positions. Your new positionAs a Claims Assessor, your duties will be:Managing a large portfolio of clients Claims Handling and InvestigationRisk Assessment and MitigationClaims Reports and DocumentationLiaising with internal and external stakeholders Interpreting and applying relevant legislation Your Skills and ExperienceTo be considered for this role you would have skills & experience in the following to be successful:Previous experience in claims processing is preferred Ability to handle difficult conversations with sensitivity and empathy Managing a high case workload Ability to adapt in a high pressure environment Have a proactive approach As this is a Federal Government position, to be eligible for this position your must be an Australian citizen What You’ll Receive$44 - $50 per hour plus superAbility to work within a high achieving team within a large Federal Government Department Quality supervision with great training and career development support How to applyIf you think that this is a role that you might be perfect for, please apply now!Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Port Macquarie $30 p/h plus weekend ratesGreat opportunity to work in a well-known visitor centreWere looking for candidates to work over the school holidays in a local tourist centre. You will work 3 days, over a 7 day week, including weekends.Duties as follows:• Undertake information and retail functions including sales and provision of related information to customers over the counter and telephone• Provide visitor information about surrounding local attractions and facilities giving general advice and referrals regarding recreational opportunities, nature conservation, Aboriginal and historic heritage issues• Perform the administration tasks regularly done at the Centre, including handling and maintaining booking procedures for a number of activities• Collecting and receipting Park user fees & selling of merchandise to customers• Meet and greet -covid marshal duties for visitors on entryHow to apply:If you have customer service experience, knowledge of the local area, and available to work over the school holidays please apply now or email Elyse on elyse.connor@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad Geelong are located in Malop Street, central Geelong. Our focus is recruiting across the Government Sector in Geelong and Regional Victoria, including Ballarat and Bendigo. We are seeking expressions of interest from job seekers skilled across Administration and Customer Service roles. Most of the roles we represent are fixed term contracts from short to long term in length. Please contact Randstad Geelong at sarah.lowes-fernando@randstad.com.au or tom.pedersen@randstad.com.au ) / 03 9590 2211. We look forward to speaking with you. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.