8 jobs found for customer service

Are you looking to work in the Government sector? Our client is looking for multiple Customer Service Specialists to join their friendly team located in the Eastern suburbs of Melbourne. You will be the first point of contact for customers, handling all inbound calls. Your day to day responsibiities will include:Handling all customer enquiriesGoing above and beyond to provide exceptional customer service Discussing needs and providing solutionsAdministration duties and data entryAbout the role: Full time/part time/contract work available - available between 8am and 8pm Mon-Fri August/September start dateEastern suburb location Competitive ratesAbout you: Previous experience working in a call centreHighly developed verbal and written communication skillsGreat attention to detail Excellent time management skills Ability to follow processes and take initiative to solve problemsAble to complete police clearance prior to commencement.Must hold Australian Citizenship If this sounds like you, or you would like to know more please send your current CV to daria.savic@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Multiple full time, part time and casual positions availableWellness, financial and workplace benefitsEver-evolving organisation with a real opportunity for career advancementWe're searching for enthusiastic candidates that truly enjoy meaningful conversations to be successful in one of the many opportunities we currently have available with our reputable and thriving financial partner.Your new workplace:It’s an exciting time to join this high performing financial institution, with a 9.5 customer satisfaction rating and new innovative technology being introduced. You will slot into a team that is truly focused on the needs of their customers’, placing them at the centre of all that they do.Your new role:Simply put, the purpose of your role is to have comprehensive, needs-based conversations with customers identifying opportunities to recommend products and services, and offer solutions that suit the customer’s unique needs. Based in the branch;Full time positions will be rostered standard Monday - Friday business hours with rotational Saturday’sPart time positions have options from 2-3 per week to consider (Monday, Tuesday and/or Wednesday) with rolational SaturdaysWhat you can offer:Your recent retail customer service experience paired with your confidence to promote productsFlexibility to be based in a branch within the Newcastle / Lake Macquarie areaTeam focused mindset with the ability to work both within a team and independentlyYour savvy computer skills and ability to pick up new systems and processes in a timely mannerWe're confident that if you bring your proactive attitude, inquisitive nature and love for positive customer outcomes you will be rewarded with a fulfilling role.In return great benefits are on offer, including:Once you commence in this role, in depth training will take place to ensure you are set up for success. You will also have the option for ongoing training and development to reach your professional career goals.Additional benefits include a rewarding employee recognition and incentive program, discounted financial products and health insurance and a corporate gym membership program.Apply today to be considered for this opportunity, group assessments will take place in 2 weeks. For questions, please contact Elyse on (02) 4032 7357At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Our client, a State Government agency, is looking for multiple Grants/ Customer Service Officer’s to join their growing team across Metropolitan Melbourne and Ballarat locations. We are looking for experienced, energetic and passionate grants officers looking to become a part of a new friendly team in a collaborative environment. Customer Service professionals to help assist enquiries around Home Builder Grant Applications.If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for youDuties will include but not limited to:Responding to inbound customer enquiries, in a professional and timely manner either via phone or emailYou will be the first point of contact, and be expected to assist customers in completing their home builder grants Obtaining and deciphering a variety of complex information from customers, using a range of systemsCarry out administrative tasks such as data entry, issuing written correspondence (e-mail), scheduling appointments, processing customer requests To be successful you will have:Proven experience working in a fast paced environmentExcellent time managementMinimum typing speed of 25 words per minuteThe ability to be across various IT systems and software systems Assessing applications or applying guidelines in a Government agencyProblem solving skills If this sounds like the role for you please apply now, and for further information please contact Angelique Kondovasis at angelique.kondovasis@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Courts Administration Authority Position: Sheriff’s OfficerDivision: Higher Courts - Sheriff’s OfficeLocations: Adelaide CBD, Christies Beach, Elizabeth, Pt Adelaide, Mt Barker, Murray BridgeRemuneration: OPS-2 $55,315 to $59,503 pa + super (subject to working arrangement) Do you possess high levels of customer service skills, coupled with interpersonal skills and the ability to recognise and handle conflict situations? Are you seeking a role that contributes to the provision of high level client services to the state government? In addition to the many benefits of working for the SA government, this role offers real flexibility, with full time and part time options. About your new roleAs a Sheriff’s Officer for the Courts Administration Authority (CAA), you will provide client services to all court users and to the overall security of the CAA’s facilities, administrative personnel, members of the judiciary and other court users.Contributing to an effective support service to all court users by performing all the duties of a multi-skilled Sheriff's Officer including in-court support, prisoner security, in court management of prisoners, court precinct security and point of entry searching. Ensuring personal adherence to all Sheriff’s Officer operational procedures and requirements of the Sheriff’s Act, 1978.Contributing to the maintenance and operation of emergency safety standards for all court users.Providing a high level of customer service to all court users as a multi-skilled Sheriff’s Officer.Appointment is under the Courts Administration Act, 1993. Terms and Conditions of employment are governed by the Public Sector Act, 2009. What you will needThe role is right for you if you have the ability to deal with people from a diverse range of backgrounds, work effectively as a member of a team, accurately record information and communicate effectively both verbal and written. The CAA will require all applicants to hold, or have the ability to obtain the following – Working with Children Check- https://screening.sa.gov.au/types-of-check/working-with-children-check National Police Clearance - https://www.afp.gov.au/what-we-do/services/criminal-records/national-police-checks Basic Emergency Life Support CertificateThis is a great opportunity, offering genuine flexibility of work with a well respected government authority who supports their workers with the full provision of training and work attire within a rewarding environment. Next StepsUse the “apply” button to submit your resume with a cover letter. The cover letter should outline your skills, suitability and motivation for the position. Please use the link below to access the pre employment declaration, view the position description and the CAA application kit. https://www.randstad.com.au/caa-application-forms/Your application should include: Your resume (stating clearly which of the three clearances you currently possess).A cover letter A completed pre employment declaration Please send all documents to CAA@randstad.com.au

Work in the heart of NewcastleAttractive hourly rate between $39 p/hAssignment through to the end of the year, potential to extend.The opportunity:Randstad is recruiting 2 x Client Service Officers to join a Federal Government organisation based in Newcastle on a temporary full time assignment through to the end of the year. This organisation is a well known community focused organisation that works with at times vulnerable people and situations.The role:As a Client Contact Officer, you will be based in the office and the first point of contact for their customer base. You will be required to provide exceptional customer service over the phone to answer a range of important enquiries, while simultaneously managing administrative duties and toggling through multiple online systems and platforms. Other duties include:Attending the front desk to meet clients for scheduled appointmentsSetting clients up for online servicesAdhoc administrative tasksProvide customer-centric service to clients nationally Our ideal candidate has/is:Experience working within a State / Federal Government department in a Customer focused position is highly regarded.An aptitude for juggling multiple tasks in a busy environmentAn ambitious candidate who can work independentlyA genuine passion for customer service ensuring that the customer has a positive experience with every interactionExperience working with vulnerable people within the community or community focussed organisations Motivated to complete tasks with high integrity and confidentialityValues that align with the organisation were recruiting forDemonstrated experience within a role that embodied face to face and phone based customer serviceWhat you will get in return?Assignment through to the end of 2021. Potential to extend into next week.Full time hours 8.30am - 4.30pm Monday to FridayRewarding meaninful workAccess to Randstad benefits including discounts to leading retailersRemote onboarding and training package Ongoing support from your Randstad consultantIf you are interested in this opportunity please apply now or contact Elyse on elyse.connor@randstad.com.au or 4032 7357Please note, if successful in this opportunity you will have to complete a Federal Police Check before commencement. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Customer service installation specialistDo you love the freedom to work remotelyDo you have a passion for fitness and wellbeing?Competitive salary + vehicle + laptop and mobile phoneYour new roleThis is an amazing opportunity to work for a well-known global leader that manufactures commercial and home gym equipment. They specialise in innovative and high-quality technology and are in an amazing period of growth in the current market which has led to this rare opportunity. Our client is looking for a superstar to manage their large client’s purchases from order to dispatch. You will be dealing with the end to end of the project and providing top-quality customer service along the way. Ultimately ensuring the equipment installation is smoothly delivered, whilst exceeding customer expectations.The main duties and skills required for the role include:Manage client relationships to ensure timely and accurate transactionsWork with stakeholders including third party logisticsPlan and schedule installations with customer service and logistics teamsInvoice and account management Provide site installation inspections reportsManage the site installations and contractor with accurate and timely job completionMaintain and work within set budgetsHighlight and report equipment discrepancies, escalate any issuesConduct periodic audits and provide training where requiredTo be successful in this role, you will need:Minimum 3 years experience in a similar role in logisticsStrong Project Management experience,Experience in movement and logistics of large industrial itemsExcellent communication and stakeholder engagement skills are a mustAbility to work with targets and KPIs.Great interpersonal & customer care skillsHave strong attention to detailHave the ability to meet deadlinesFull clean driving licenseTo apply for this role, please follow the prompts. For a confidential discussion, please email Kylie.long@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Who we areRandstad is now recruiting for casual customer service officers for the Golden Grove Recreation and Arts Centre. This North Eastern based Centre is one of Adelaide’s leading venues for performances, functions, events and sports hire. Located in the City of Tea Tree Gully, the Golden Grove Recreation and Arts Centre includes a 3 court stadium, meeting room and theatre. The facility is a 7 day a week business and operates up to 16 hours a day.The RoleCustomer Service Officers are responsible for providing a high level of customer service to all patrons and create an enjoyable and safe environment.Ability to solve problems and handle customer enquiries and complaintsAbility to use computer software e.g. Point of sale systems and Windows/ApplicationsCash handling, including receiving and recording cash transactionsExperience in reception and administration Experience in general office proceduresWorking collaboratively in a team environment Current shifts available include Thursday evenings, Saturdays and SundaysThere is also potential to be offered coverage shifts and extra hours, mainly on evenings and weekends.QualificationsReceptionists will be required to possess the following certificates:Working with Children Check / DCSi – Child Related ScreeningCurrent First Aid CertificateWilling to be Covid Marshall and Emergency WardenHow to applyTo be successful in securing a position, you will hold the above certificates, or be willing to obtain certification prior to the induction training. You will be available and flexible with shifts throughout the season, as well as personable, approachable and have a strong work ethic.If you are interested in working as a Receptionist this summer, please apply using the below link. If you have any questions, please contact Sofia Sy - sofia.sy@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is currently partnering exclusively with a well-known State Government department to assist with customer service and administration border control across Adelaide Airport and CBD locations. You will be a great team player, have full availability and be passionate about providing the highest level of customer service to the general public.Pay Rate of $28-$30 per hour + superannuationFull time hours across a 7 day rosterState Government opportunityAbout the role We are seeking experienced customer service professionals who can start next week and have flexibility to work full time hours across a 7 day roster, both day and afternoon shift. You will be responsible for on a day to day basis:Assessing applications and providing pre-approvals to members of the public for border controlProviding face to face customer serviceInputting data accurately and in a timely manner into systemsAssisting with telephone enquiries from the general publicSkills and ExperienceOutstanding customer service and interpersonal skillsFast and efficient data entry skillsFlexibility with working hoursAbility to follow processes and proceduresWilling to undergo a background checkBenefitsBest workplace cultureGain exposure and experience within the public sectorGreat working conditionsHow to apply Click APPLY or contact Shannon Jarvis 8468 8006 or (shannon.jarvis@randstad.com.au) for all confidential enquiries before applying. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.