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    • ballarat, victoria
    • temporary
    • full-time
    Do you have previous experience working in a customer service or call centre environment? This is an opportunity to take your skills into a role that will offer a long term career and excellent pay rates and conditions. Your ability to manage calls with empathy whilst providing timely solutions and outcomes is essential. You will be taking inbound calls from the community, who are often vulnerable or in vulnerable positions. Benefits Attractive pay and paid trainingGain experience in a role with long term career prospectsJoin a community focused organisation. Help people every day About you: Ideally you will be seeking a role that will become a career. Be inspired by providing high levels of customer service and value knowing you are helping the community. The environment can be fast paced so you need excellent time management skills. Customer Service / Call Centre experienceHighly developed verbal and written communication skillsExcellent time management skills Ability to follow processes and take initiative to solve problemsAble to complete police clearance prior to commencement. How to apply If you would like to apply or to know more about this role send your resume to: angelique.kondovasis@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Do you have previous experience working in a customer service or call centre environment? This is an opportunity to take your skills into a role that will offer a long term career and excellent pay rates and conditions. Your ability to manage calls with empathy whilst providing timely solutions and outcomes is essential. You will be taking inbound calls from the community, who are often vulnerable or in vulnerable positions. Benefits Attractive pay and paid trainingGain experience in a role with long term career prospectsJoin a community focused organisation. Help people every day About you: Ideally you will be seeking a role that will become a career. Be inspired by providing high levels of customer service and value knowing you are helping the community. The environment can be fast paced so you need excellent time management skills. Customer Service / Call Centre experienceHighly developed verbal and written communication skillsExcellent time management skills Ability to follow processes and take initiative to solve problemsAble to complete police clearance prior to commencement. How to apply If you would like to apply or to know more about this role send your resume to: angelique.kondovasis@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • morwell, victoria
    • temporary
    • AU$28 - AU$29, per year, 10% Super
    • full-time
    Our client, a State Government agency in the Transport sector, is looking for multiple Customer Service Representatives to join their growing Customer Service team across Eastern Rural Victoria, areas include Warragul, Leongatha,Traralgon, Morwell, Sale, Bairnsdale. We are looking for experienced, energetic and passionate customer service representatives looking to become a part of a new friendly team in a collaborative environment. Various employment opportunities available from 2-5 days a week with the availability to work 20-38 hours per week.If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for you Duties will include but not limited to:Responding to a high volume of customer enquiries, in a professional and timely manner face to face, or either via phone or email You will be the first point of contact, and be expected to assist customers in completing their registration and licensing queries and transactionsObtaining and deciphering a variety of complex information from customers, using a range of systemsCarry out administrative tasks such as data entry, issuing written correspondence (e-mail), scheduling appointments, processing customer requests due company procedures and policies To be successful you will have:Proven experience working in a fast paced face to face customer service environmentsA strong level of resilience, ability to work to KPI’s and excellent time managementFlexibility for rostered hours, including weekends, and be available between Mon - Fri 8:30am - 4:30pmProven good accountability and time management, with flexibility to be The ability to across various IT systems and software packages*In addition you will be required to complete various assessments before being deemed successful for these positions.*Must have a full Australian Drivers License. If this sounds like the role for you please apply now, and for further information please contact Angelique Kondovasis at angelique.kondovasis@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Our client, a State Government agency in the Transport sector, is looking for multiple Customer Service Representatives to join their growing Customer Service team across Eastern Rural Victoria, areas include Warragul, Leongatha,Traralgon, Morwell, Sale, Bairnsdale. We are looking for experienced, energetic and passionate customer service representatives looking to become a part of a new friendly team in a collaborative environment. Various employment opportunities available from 2-5 days a week with the availability to work 20-38 hours per week.If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for you Duties will include but not limited to:Responding to a high volume of customer enquiries, in a professional and timely manner face to face, or either via phone or email You will be the first point of contact, and be expected to assist customers in completing their registration and licensing queries and transactionsObtaining and deciphering a variety of complex information from customers, using a range of systemsCarry out administrative tasks such as data entry, issuing written correspondence (e-mail), scheduling appointments, processing customer requests due company procedures and policies To be successful you will have:Proven experience working in a fast paced face to face customer service environmentsA strong level of resilience, ability to work to KPI’s and excellent time managementFlexibility for rostered hours, including weekends, and be available between Mon - Fri 8:30am - 4:30pmProven good accountability and time management, with flexibility to be The ability to across various IT systems and software packages*In addition you will be required to complete various assessments before being deemed successful for these positions.*Must have a full Australian Drivers License. If this sounds like the role for you please apply now, and for further information please contact Angelique Kondovasis at angelique.kondovasis@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • deer park, victoria
    • temporary
    • AU$28 - AU$29, per year, 10% Super
    • full-time
    Our client, a State Government agency in the Transport sector, is looking for multiple Customer Service Representatives to join their growing Customer Service team across the Western Suburbs (Hoppers Crossing/ Werribee/ Melton/ Deer Park/ Sunshine/ Sunbury) of Melbourne. We are looking for experienced, energetic and passionate customer service representatives looking to become a part of a new friendly team in a collaborative environment. Various employment opportunities available from 2-5 days a week with the availability to work 20-38 hours per week.If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for you Duties will include but not limited to:Responding to a high volume of customer enquiries, in a professional and timely manner face to face, or either via phone or email You will be the first point of contact, and be expected to assist customers in completing their registration and licensing queries and transactionsObtaining and deciphering a variety of complex information from customers, using a range of systemsCarry out administrative tasks such as data entry, issuing written correspondence (e-mail), scheduling appointments, processing customer requests due company procedures and policies To be successful you will have:Proven experience working in a fast paced face to face customer service environmentsA strong level of resilience, ability to work to KPI’s and excellent time managementFlexibility for rostered hours, including weekends, and be available between Mon - Fri 8:30am - 4:30pmProven good accountability and time management, with flexibility to be The ability to across various IT systems and software packages*In addition you will be required to complete various assessments before being deemed successful for these positions.*Must have a full Australian Drivers License. If this sounds like the role for you please apply now, and for further information please contact Angelique Kondovasis at angelique.kondovasis@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Our client, a State Government agency in the Transport sector, is looking for multiple Customer Service Representatives to join their growing Customer Service team across the Western Suburbs (Hoppers Crossing/ Werribee/ Melton/ Deer Park/ Sunshine/ Sunbury) of Melbourne. We are looking for experienced, energetic and passionate customer service representatives looking to become a part of a new friendly team in a collaborative environment. Various employment opportunities available from 2-5 days a week with the availability to work 20-38 hours per week.If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for you Duties will include but not limited to:Responding to a high volume of customer enquiries, in a professional and timely manner face to face, or either via phone or email You will be the first point of contact, and be expected to assist customers in completing their registration and licensing queries and transactionsObtaining and deciphering a variety of complex information from customers, using a range of systemsCarry out administrative tasks such as data entry, issuing written correspondence (e-mail), scheduling appointments, processing customer requests due company procedures and policies To be successful you will have:Proven experience working in a fast paced face to face customer service environmentsA strong level of resilience, ability to work to KPI’s and excellent time managementFlexibility for rostered hours, including weekends, and be available between Mon - Fri 8:30am - 4:30pmProven good accountability and time management, with flexibility to be The ability to across various IT systems and software packages*In addition you will be required to complete various assessments before being deemed successful for these positions.*Must have a full Australian Drivers License. If this sounds like the role for you please apply now, and for further information please contact Angelique Kondovasis at angelique.kondovasis@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • benalla, victoria
    • temporary
    • AU$28 - AU$29, per year, 10% Super
    • full-time
    Our client, a State Government agency in the Transport sector, is looking for multiple Customer Service Representatives to join their growing Customer Service team across the North East Rural (Wodonga, Benalla, Cobram) of Melbourne. We are looking for experienced, energetic and passionate customer service representatives looking to become a part of a new friendly team in a collaborative environment. Various employment opportunities available from 2-5 days a week with the availability to work 20-38 hours per week.If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for you Duties will include but not limited to:Responding to a high volume of customer enquiries, in a professional and timely manner face to face, or either via phone or email You will be the first point of contact, and be expected to assist customers in completing their registration and licensing queries and transactionsObtaining and deciphering a variety of complex information from customers, using a range of systemsCarry out administrative tasks such as data entry, issuing written correspondence (e-mail), scheduling appointments, processing customer requests due company procedures and policies To be successful you will have:Proven experience working in a fast paced face to face customer service environmentsA strong level of resilience, ability to work to KPI’s and excellent time managementFlexibility for rostered hours, including weekends, and be available between Mon - Fri 8:30am - 4:30pmProven good accountability and time management, with flexibility to be The ability to across various IT systems and software packages*In addition you will be required to complete various assessments before being deemed successful for these positions.*Must have a full Australian Drivers License. If this sounds like the role for you please apply now, and for further information please contact Angelique Kondovasis at angelique.kondovasis@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Our client, a State Government agency in the Transport sector, is looking for multiple Customer Service Representatives to join their growing Customer Service team across the North East Rural (Wodonga, Benalla, Cobram) of Melbourne. We are looking for experienced, energetic and passionate customer service representatives looking to become a part of a new friendly team in a collaborative environment. Various employment opportunities available from 2-5 days a week with the availability to work 20-38 hours per week.If you are looking for your next opportunity and are open to temporary positions with the opportunity to stay with an organisation long term, this could be a great role for you Duties will include but not limited to:Responding to a high volume of customer enquiries, in a professional and timely manner face to face, or either via phone or email You will be the first point of contact, and be expected to assist customers in completing their registration and licensing queries and transactionsObtaining and deciphering a variety of complex information from customers, using a range of systemsCarry out administrative tasks such as data entry, issuing written correspondence (e-mail), scheduling appointments, processing customer requests due company procedures and policies To be successful you will have:Proven experience working in a fast paced face to face customer service environmentsA strong level of resilience, ability to work to KPI’s and excellent time managementFlexibility for rostered hours, including weekends, and be available between Mon - Fri 8:30am - 4:30pmProven good accountability and time management, with flexibility to be The ability to across various IT systems and software packages*In addition you will be required to complete various assessments before being deemed successful for these positions.*Must have a full Australian Drivers License. If this sounds like the role for you please apply now, and for further information please contact Angelique Kondovasis at angelique.kondovasis@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • ballarat, victoria
    • contract
    • full-time
    Our client, a State Government agency in the Transport sector is looking for multiple Customer Service Consultants to join their growing Call Centre team in Ballarat.Duties will include but not limited to:Responding to a high volume of inbound customer enquiries, in a professional and timely manner either via phone or emailYou will be the first point of contact, and be expected to assist customers in completing their registration and licensing queries and transactionsObtaining and deciphering a variety of complex information from customers, using a range of systemsCarry out administrative tasks such as data entry, issuing written correspondence (e-mail), scheduling appointments, processing customer requestsTo be successful you will have:Proven experience working in a fast paced call centre or customer service environmentsA strong level of resilience, ability to work to KPi’s and excellent time managementFlexibility for rostered hours, including weekends, and be available between Mon - Fri 8:30am - 4:30pmMinimum typing speed of 25 words per minuteThe ability to across various IT systems and software packagesThe ability to understand and adhere to Government Policy*In addition you will be required to complete various assessments before being deemed successful for these positions, and must be available to commence on the 3rd of November 2021.Applications for these roles close on the 14th of October 2021If this sounds like the role for you please apply now, and for further information please contact Tom Pedersen at tom.pedersen@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Our client, a State Government agency in the Transport sector is looking for multiple Customer Service Consultants to join their growing Call Centre team in Ballarat.Duties will include but not limited to:Responding to a high volume of inbound customer enquiries, in a professional and timely manner either via phone or emailYou will be the first point of contact, and be expected to assist customers in completing their registration and licensing queries and transactionsObtaining and deciphering a variety of complex information from customers, using a range of systemsCarry out administrative tasks such as data entry, issuing written correspondence (e-mail), scheduling appointments, processing customer requestsTo be successful you will have:Proven experience working in a fast paced call centre or customer service environmentsA strong level of resilience, ability to work to KPi’s and excellent time managementFlexibility for rostered hours, including weekends, and be available between Mon - Fri 8:30am - 4:30pmMinimum typing speed of 25 words per minuteThe ability to across various IT systems and software packagesThe ability to understand and adhere to Government Policy*In addition you will be required to complete various assessments before being deemed successful for these positions, and must be available to commence on the 3rd of November 2021.Applications for these roles close on the 14th of October 2021If this sounds like the role for you please apply now, and for further information please contact Tom Pedersen at tom.pedersen@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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