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      • sydney, new south wales
      • temporary
      • AU$27.00 - AU$28.00, per hour, plus super and overtime
      • full-time
      Temporary Essential Work - 4 weeks to 6 monthsShare your passion for customer service in a social environmentClose to public transport, 10 min walk from North Ryde stationThis global organisation is currently looking for an enthusiastic and customer-focused individual looking to make a difference and help their community in a corporate environment. It’s the people that give this company its unique culture and you can feel the buzz from the moment you walk in. In this position, you will be fully guided with state of the art Training & Development plus ongoing support to encourage your progression within the company.If you’re tech-savvy, keen to learn and looking for the chance to prove yourself then this is it!The role:Rotating roster from 8am - 8pm, with some weekend workAfter hours work from 5pm - 11pm, if you prefer!$28.08 plus super plus overtime Inbound calls relating to customer enquiriesGeneral administration support Work in a collaborative contact centre environmentInnovative desktop technology (dual screens)The benefits:Close to public transportTraining provided in a supportive environmentCasual attireOpportunity to progress your career ** National police and background check is required for all applicants **** You MUST be an Australian Citizen for this role**If the above sounds like you, we want to talk to you! Roles are filling up fast, and this opportunity is available immediately, so Apply NOW!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Temporary Essential Work - 4 weeks to 6 monthsShare your passion for customer service in a social environmentClose to public transport, 10 min walk from North Ryde stationThis global organisation is currently looking for an enthusiastic and customer-focused individual looking to make a difference and help their community in a corporate environment. It’s the people that give this company its unique culture and you can feel the buzz from the moment you walk in. In this position, you will be fully guided with state of the art Training & Development plus ongoing support to encourage your progression within the company.If you’re tech-savvy, keen to learn and looking for the chance to prove yourself then this is it!The role:Rotating roster from 8am - 8pm, with some weekend workAfter hours work from 5pm - 11pm, if you prefer!$28.08 plus super plus overtime Inbound calls relating to customer enquiriesGeneral administration support Work in a collaborative contact centre environmentInnovative desktop technology (dual screens)The benefits:Close to public transportTraining provided in a supportive environmentCasual attireOpportunity to progress your career ** National police and background check is required for all applicants **** You MUST be an Australian Citizen for this role**If the above sounds like you, we want to talk to you! Roles are filling up fast, and this opportunity is available immediately, so Apply NOW!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • parramatta, new south wales
      • temporary
      • AU$33.00 - AU$41.00, per hour, Super
      • full-time
      Call centre operatorsMultiple positions | start 9th of August3 month temp, view to extension, opportunity for permanentGranville area | onsite parkingHighly competitive pay rate Hourly rate is $33.14 per hr + super (additional loading for Saturdays $41.43 per hr + super)The CompanyInstantly recognised market leader located in the Granville area is in need of experienced, self motivated and committed Call Centre Operators to fill multiple roles within their customer service division.The PositionWorking within a large team environment you will be responsible for answering calls, responding to queries and delivering exceptional customer service.Key ResponsibilitiesAnswer calls in timely and efficient mannerDeliver high level of service to all customersProblem solve situations & provide a resolutionUpdate customer detailsMaintain accurate records of customer callsTransfer escalations and new accounts to another divisionThe CandidateExperience within a similar Call Centre roleAble to manage high volume callsDemonstrate excellent communication skillsAbility to build effective relationshipsBe able to pick up processes and systems quicklyHave high attention to detail and the ability to work in a busy environmentPlease Note:Initially a 3 month contract with the first month consisting of paid training, normal business hoursHourly rate is $33.14 per hr + super (additional loading for Saturdays $41.43 per hr + super)Rotating roster shared with you several weeks in advanceYou must be available to work a 7.5 hour shift between the hours of 8am - 11pm (Monday to Saturday)Required to work a Saturday shift every weekPlease apply directly by clicking apply now and submitting your resume in word format.For a confidential discussion, please call Rameesha on 02 9615 5367 or email rameesha.faraz@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Call centre operatorsMultiple positions | start 9th of August3 month temp, view to extension, opportunity for permanentGranville area | onsite parkingHighly competitive pay rate Hourly rate is $33.14 per hr + super (additional loading for Saturdays $41.43 per hr + super)The CompanyInstantly recognised market leader located in the Granville area is in need of experienced, self motivated and committed Call Centre Operators to fill multiple roles within their customer service division.The PositionWorking within a large team environment you will be responsible for answering calls, responding to queries and delivering exceptional customer service.Key ResponsibilitiesAnswer calls in timely and efficient mannerDeliver high level of service to all customersProblem solve situations & provide a resolutionUpdate customer detailsMaintain accurate records of customer callsTransfer escalations and new accounts to another divisionThe CandidateExperience within a similar Call Centre roleAble to manage high volume callsDemonstrate excellent communication skillsAbility to build effective relationshipsBe able to pick up processes and systems quicklyHave high attention to detail and the ability to work in a busy environmentPlease Note:Initially a 3 month contract with the first month consisting of paid training, normal business hoursHourly rate is $33.14 per hr + super (additional loading for Saturdays $41.43 per hr + super)Rotating roster shared with you several weeks in advanceYou must be available to work a 7.5 hour shift between the hours of 8am - 11pm (Monday to Saturday)Required to work a Saturday shift every weekPlease apply directly by clicking apply now and submitting your resume in word format.For a confidential discussion, please call Rameesha on 02 9615 5367 or email rameesha.faraz@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • contract
      • AU$28.00 - AU$30.00, per hour, + Super
      • full-time
      Your New CompanyYou will join one of the world's largest tech companies in a beautifully corporate setting. This is an exclusive opportunity to join a cohesive team of high-performing customer service professionals. You will have a supportive and flexible manager who is highly regarded amongst the team and within the business. This is a fantastic opportunity for an energetic individual to grow their career within a leading international company.Your New RoleYour main aim will be to provide a high level of service to all customers and clients. This is a varied role that combines customer service, administration and logistics. Some of the duties include:Answer customer enquiries regarding order tracking, incorrect shipping details and order statusAnswer sales queries relating to price and stock availabilityProcess sales orders using SAP ERP systemLiaise with third-party logistics (3PL) to ensure timely delivery to customersGeneral administrationBenefits to you:Work from home options during and after Covid lockdownFree onsite parkingTennis court, cafes and more on-siteOngoing training and support Friendly, supportive team and managerCentral location in Macquarie ParkYour profile will demonstrate:Previous customer service, call centre, sales support or similar experience is required Strong administrative skills including accurate data entry or order processingSAP experience advantageousTo register your application click “APPLY NOW” or email your resume to beth.dargan@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Your New CompanyYou will join one of the world's largest tech companies in a beautifully corporate setting. This is an exclusive opportunity to join a cohesive team of high-performing customer service professionals. You will have a supportive and flexible manager who is highly regarded amongst the team and within the business. This is a fantastic opportunity for an energetic individual to grow their career within a leading international company.Your New RoleYour main aim will be to provide a high level of service to all customers and clients. This is a varied role that combines customer service, administration and logistics. Some of the duties include:Answer customer enquiries regarding order tracking, incorrect shipping details and order statusAnswer sales queries relating to price and stock availabilityProcess sales orders using SAP ERP systemLiaise with third-party logistics (3PL) to ensure timely delivery to customersGeneral administrationBenefits to you:Work from home options during and after Covid lockdownFree onsite parkingTennis court, cafes and more on-siteOngoing training and support Friendly, supportive team and managerCentral location in Macquarie ParkYour profile will demonstrate:Previous customer service, call centre, sales support or similar experience is required Strong administrative skills including accurate data entry or order processingSAP experience advantageousTo register your application click “APPLY NOW” or email your resume to beth.dargan@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • permanent
      • AU$55,000 - AU$65,000, per year, + Super
      • full-time
      Customer Service RepresentativeInternationally known companyLocated in the Seven Hills area | Parking on siteHrs; 7am- 3pm or 8am - 4pm Monday to FridayPermanent Role | Immediate startThe CompanyA successful and well established industry leader located in the Seven Hills area with sites across various locations. Due to internal movement two position’s have become available for an experienced, self motivated and committed Customer Service Representative to join a fast paced environment. PositionAnswer incoming customer callsRespond to products enquiries face to face and over the phoneLiaise with internal stakeholders re: stock availabilityGeneral administrative dutiesProcess orders via phone and emailNegotiate with customers, internal departments and transport providers. CandidateExperience in a similar office based Customer Service roleBe comfortable liaising with customers at the counter Ability to provide the customer with high level serviceDemonstrate high attention to detail and accuracyExcellent verbal and written communication skillsAbility to work in a busy fast-paced work environmentCan work unsupervisedExperience within the Building or Manufacturing industry an advantageBenefitsUp To 65k + super depending on experienceFree on site parkingChance to work for a leading organisationEarly start, early finishShould you require further information please contact Gigi Brown on 02 9615 -5353 or to apply email gigi.brown@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Customer Service RepresentativeInternationally known companyLocated in the Seven Hills area | Parking on siteHrs; 7am- 3pm or 8am - 4pm Monday to FridayPermanent Role | Immediate startThe CompanyA successful and well established industry leader located in the Seven Hills area with sites across various locations. Due to internal movement two position’s have become available for an experienced, self motivated and committed Customer Service Representative to join a fast paced environment. PositionAnswer incoming customer callsRespond to products enquiries face to face and over the phoneLiaise with internal stakeholders re: stock availabilityGeneral administrative dutiesProcess orders via phone and emailNegotiate with customers, internal departments and transport providers. CandidateExperience in a similar office based Customer Service roleBe comfortable liaising with customers at the counter Ability to provide the customer with high level serviceDemonstrate high attention to detail and accuracyExcellent verbal and written communication skillsAbility to work in a busy fast-paced work environmentCan work unsupervisedExperience within the Building or Manufacturing industry an advantageBenefitsUp To 65k + super depending on experienceFree on site parkingChance to work for a leading organisationEarly start, early finishShould you require further information please contact Gigi Brown on 02 9615 -5353 or to apply email gigi.brown@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • ingleburn, new south wales
      • temporary
      • AU$29.00 - AU$31.00, per hour, plus super
      • full-time
      Customer Service Coordinator $29.24 -$31.25 per hour + super Located in the Ingleburn area. Work for a market leading company The CompanyDue to the growing environment, this busiess is looking for an experienced and motivated Customer Service Coordinator. The organisation has had strong growth in the relevant industry over the last decade. This is an exciting opportunity to be a part of an organisation that strongly believes that their staff are the biggest asset. Key responsibilities: Build and grow valuable customer relationships through everyday interactions Resolve customer issues received via email or telephone promptly Source customers’ needs by employing active listening & questioning skills Record customer interactions efficiently Action complaints and escalations and solve accordingly The ideal Candidate Experience in an end to end office based customer service role. Able to work under pressure in a busy environment Demonstrate exceptional interpersonal skills Proven record of problem solving and complaint resolution Have strong work ethic with a positive attitude Quick learner and able to take direction Experience with systems such as SAP, CRM, CSR Connect and Microsoft Office. The Benefits Rare opportunity to work for a market leading organisation Competitive salary package Great career progression Thorough ongoing support and training provided Opportunity to transition to permanent role If this sounds like you, please APPLY NOW, or for a confidential discussion please call Sharlene Fouzder on 9615 5301 or email sharlene.fouzder@randstad.com.au. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Customer Service Coordinator $29.24 -$31.25 per hour + super Located in the Ingleburn area. Work for a market leading company The CompanyDue to the growing environment, this busiess is looking for an experienced and motivated Customer Service Coordinator. The organisation has had strong growth in the relevant industry over the last decade. This is an exciting opportunity to be a part of an organisation that strongly believes that their staff are the biggest asset. Key responsibilities: Build and grow valuable customer relationships through everyday interactions Resolve customer issues received via email or telephone promptly Source customers’ needs by employing active listening & questioning skills Record customer interactions efficiently Action complaints and escalations and solve accordingly The ideal Candidate Experience in an end to end office based customer service role. Able to work under pressure in a busy environment Demonstrate exceptional interpersonal skills Proven record of problem solving and complaint resolution Have strong work ethic with a positive attitude Quick learner and able to take direction Experience with systems such as SAP, CRM, CSR Connect and Microsoft Office. The Benefits Rare opportunity to work for a market leading organisation Competitive salary package Great career progression Thorough ongoing support and training provided Opportunity to transition to permanent role If this sounds like you, please APPLY NOW, or for a confidential discussion please call Sharlene Fouzder on 9615 5301 or email sharlene.fouzder@randstad.com.au. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • smithfield, new south wales
      • temporary
      • AU$28.00 - AU$29.00, per hour, plus super
      • full-time
      Customer Service CoordinatorTemp to Perm opportunity | Corporate environment$29.00 per hour + super | Onsite Parking8:30 am - 5:00 pm | Smithfield areaThe Company:A world-leading provider of health products and services located in the Smithfield area is on the search for a passionate, professional, and lively Customer Service Coordinator to join their team. Key responsibilitiesMaking outbound and inbound calls regarding customer ordersBuild quality customer relationships by proactively following up on customer ordersProcess order through an internal system in a timely mannerMaintain customer satisfaction through resolving customer enquiriesCollaborate with internal stakeholders regarding stock managementAdhere to company policy with credits and refunds The Candidate:Proven experience in the duties noted aboveMust have proven experience using SAPExperience in a similar office based customer service roleAbility to work collaboratively & autonomouslyAble to liaise with stakeholders at different levels Exposure to working in a fast-paced environment The Benefits:Opportunity for permanency for the right candidateOnsite parking Shops and cafes nearbyChance to work for a leading organisation To apply, submit your resume or for a confidential discussion please contact Varsha Chand on varsha.chand@randstad.com.au or call (02) 9615 5385. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Customer Service CoordinatorTemp to Perm opportunity | Corporate environment$29.00 per hour + super | Onsite Parking8:30 am - 5:00 pm | Smithfield areaThe Company:A world-leading provider of health products and services located in the Smithfield area is on the search for a passionate, professional, and lively Customer Service Coordinator to join their team. Key responsibilitiesMaking outbound and inbound calls regarding customer ordersBuild quality customer relationships by proactively following up on customer ordersProcess order through an internal system in a timely mannerMaintain customer satisfaction through resolving customer enquiriesCollaborate with internal stakeholders regarding stock managementAdhere to company policy with credits and refunds The Candidate:Proven experience in the duties noted aboveMust have proven experience using SAPExperience in a similar office based customer service roleAbility to work collaboratively & autonomouslyAble to liaise with stakeholders at different levels Exposure to working in a fast-paced environment The Benefits:Opportunity for permanency for the right candidateOnsite parking Shops and cafes nearbyChance to work for a leading organisation To apply, submit your resume or for a confidential discussion please contact Varsha Chand on varsha.chand@randstad.com.au or call (02) 9615 5385. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • permanent
      • AU$130,000 - AU$140,000, per year, package
      • full-time
      About the Company This is your exclusive opportunity to join a highly recognised IT company, specialising in delivering innovative and expert IT services to businesses, making their everyday working easier. This company radiates a passion for their work by putting people at the centre of their purpose, which is reflected by being voted Australia's #1 place to work for 2020.About the Role As the Service Desk Manager, you will lead and manage a highly skilled team of Service Desk Specialists in delivering an exceptional customer experience.Your main duties will include:Manage the end to end Service Desk processEnsure correct processes are followed for quality purposesReview SLA's to ensure they are in line with customer needsIdentify and implement process improvements to maximise customer experienceDeliver accurate Service Desk activity forecastingCoach and develop your team to ensure they are achieving their KPI'sBenefits Voted Australia’s #1 place to work in 2020Located in St Leonards with parking on-siteFlexible work options availableStaff benefits and discountsIncredible team cultureMonthly work lunches About You Previous experience as a Help Desk Manager or Service Desk ManagerProven knowledge of the end to end Service Desk processAbility to build and maintain key internal and external relationshipsOutstanding written and verbal communication skillsHigh attention to detailIf this sounds like you, please APPLY NOW or send your resume to Jessika.Anderson@randstad.com.au. Due to the volume of applications, only those who are successful will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      About the Company This is your exclusive opportunity to join a highly recognised IT company, specialising in delivering innovative and expert IT services to businesses, making their everyday working easier. This company radiates a passion for their work by putting people at the centre of their purpose, which is reflected by being voted Australia's #1 place to work for 2020.About the Role As the Service Desk Manager, you will lead and manage a highly skilled team of Service Desk Specialists in delivering an exceptional customer experience.Your main duties will include:Manage the end to end Service Desk processEnsure correct processes are followed for quality purposesReview SLA's to ensure they are in line with customer needsIdentify and implement process improvements to maximise customer experienceDeliver accurate Service Desk activity forecastingCoach and develop your team to ensure they are achieving their KPI'sBenefits Voted Australia’s #1 place to work in 2020Located in St Leonards with parking on-siteFlexible work options availableStaff benefits and discountsIncredible team cultureMonthly work lunches About You Previous experience as a Help Desk Manager or Service Desk ManagerProven knowledge of the end to end Service Desk processAbility to build and maintain key internal and external relationshipsOutstanding written and verbal communication skillsHigh attention to detailIf this sounds like you, please APPLY NOW or send your resume to Jessika.Anderson@randstad.com.au. Due to the volume of applications, only those who are successful will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • temporary
      • AU$28 - AU$31 per year
      • full-time
      Customer Service RepresentativeWell known brand in technology Located in the Parramatta Area | Parking on site SAP Systems Experience NeededThe CompanyGlobal technology company with multiple opportunities within a busy high energy team. Great team culture that will further develop your customer service experience.PositionAnswer incoming calls Respond to products enquiriesLiaise with internal stakeholders re: stock availabilityGeneral administrative dutiesProcess orders via phone and emailInvoicing CandidateExperience in a similar office based Administration roleSAP System experienceStrong excel ability Ability to liaise with project managers Demonstrate high attention to detail and accuracyExcellent verbal and written communication skillsAbility to work in a busy fast-paced work environment BenefitsPay rate up to $28 per hr + super Free on site parkingChance to work for a leading organisationOn going temporary role Should you require further information please contact Gigi Brown on 02 9615 -5353 or to apply email gigi.brown@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Customer Service RepresentativeWell known brand in technology Located in the Parramatta Area | Parking on site SAP Systems Experience NeededThe CompanyGlobal technology company with multiple opportunities within a busy high energy team. Great team culture that will further develop your customer service experience.PositionAnswer incoming calls Respond to products enquiriesLiaise with internal stakeholders re: stock availabilityGeneral administrative dutiesProcess orders via phone and emailInvoicing CandidateExperience in a similar office based Administration roleSAP System experienceStrong excel ability Ability to liaise with project managers Demonstrate high attention to detail and accuracyExcellent verbal and written communication skillsAbility to work in a busy fast-paced work environment BenefitsPay rate up to $28 per hr + super Free on site parkingChance to work for a leading organisationOn going temporary role Should you require further information please contact Gigi Brown on 02 9615 -5353 or to apply email gigi.brown@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • newcastle, new south wales
      • temporary
      • full-time
      Multiple full time, part time and casual positions availableWellness, financial and workplace benefitsEver-evolving organisation with a real opportunity for career advancementWe're searching for enthusiastic candidates that truly enjoy meaningful conversations to be successful in one of the many opportunities we currently have available with our reputable and thriving financial partner.Your new workplace:It’s an exciting time to join this high performing financial institution, with a 9.5 customer satisfaction rating and new innovative technology being introduced. You will slot into a team that is truly focused on the needs of their customers’, placing them at the centre of all that they do.Your new role:Simply put, the purpose of your role is to have comprehensive, needs-based conversations with customers identifying opportunities to recommend products and services, and offer solutions that suit the customer’s unique needs. Based in the branch;Full time positions will be rostered standard Monday - Friday business hours with rotational Saturday’sPart time positions have options from 2-3 per week to consider (Monday, Tuesday and/or Wednesday) with rolational SaturdaysWhat you can offer:Your recent retail customer service experience paired with your confidence to promote productsFlexibility to be based in a branch within the Newcastle / Lake Macquarie areaTeam focused mindset with the ability to work both within a team and independentlyYour savvy computer skills and ability to pick up new systems and processes in a timely mannerWe're confident that if you bring your proactive attitude, inquisitive nature and love for positive customer outcomes you will be rewarded with a fulfilling role.In return great benefits are on offer, including:Once you commence in this role, in depth training will take place to ensure you are set up for success. You will also have the option for ongoing training and development to reach your professional career goals.Additional benefits include a rewarding employee recognition and incentive program, discounted financial products and health insurance and a corporate gym membership program.Apply today to be considered for this opportunity, group assessments will take place in 2 weeks. For questions, please contact Elyse on (02) 4032 7357At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Multiple full time, part time and casual positions availableWellness, financial and workplace benefitsEver-evolving organisation with a real opportunity for career advancementWe're searching for enthusiastic candidates that truly enjoy meaningful conversations to be successful in one of the many opportunities we currently have available with our reputable and thriving financial partner.Your new workplace:It’s an exciting time to join this high performing financial institution, with a 9.5 customer satisfaction rating and new innovative technology being introduced. You will slot into a team that is truly focused on the needs of their customers’, placing them at the centre of all that they do.Your new role:Simply put, the purpose of your role is to have comprehensive, needs-based conversations with customers identifying opportunities to recommend products and services, and offer solutions that suit the customer’s unique needs. Based in the branch;Full time positions will be rostered standard Monday - Friday business hours with rotational Saturday’sPart time positions have options from 2-3 per week to consider (Monday, Tuesday and/or Wednesday) with rolational SaturdaysWhat you can offer:Your recent retail customer service experience paired with your confidence to promote productsFlexibility to be based in a branch within the Newcastle / Lake Macquarie areaTeam focused mindset with the ability to work both within a team and independentlyYour savvy computer skills and ability to pick up new systems and processes in a timely mannerWe're confident that if you bring your proactive attitude, inquisitive nature and love for positive customer outcomes you will be rewarded with a fulfilling role.In return great benefits are on offer, including:Once you commence in this role, in depth training will take place to ensure you are set up for success. You will also have the option for ongoing training and development to reach your professional career goals.Additional benefits include a rewarding employee recognition and incentive program, discounted financial products and health insurance and a corporate gym membership program.Apply today to be considered for this opportunity, group assessments will take place in 2 weeks. For questions, please contact Elyse on (02) 4032 7357At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • temporary
      • AU$35.00 - AU$40.00, per hour, plus super
      • full-time
      Your new companyWorking for a Big 4 Bank means that you will receive world-class training and the career development opportunities are endless. You will be playing a key role in supporting their customers, who are at the heart of their business. They are looking for hard working, outcome focused individuals, who strive to excel in their role.Your new roleYou will be part of a large scale project as part of the bank’s broader Anti Money Laundering policy. Responsibilities include:Making outbound calls to customers to request documentation and validate their information for verification Supporting customers whilst demonstrating knowledge and expertise of regulatory requirements Ensuring all documentation meets compliance and regulatory standardsChecking and uploading customer documentation Processing documents in an accurate and timely manner Your skills and experienceA passion for banking, with a mature and professional approach to your workExperience in an administrative and/or customer service position Excellent communication skills, both written and verbalAbility to multi-task and work towards deadlinesAccurate and timely data entry skillsPrevious banking experience (particularly KYC) is desired, but not essential Your benefitsRemote working! This position has the option to work from home full-time, from any location in AustraliaFull-time hours, Monday to FridayDetailed training and ongoing supportAttractive hourly rate - $35 - $40 per hour + superOn-going, long term position with potential to go perm Next stepsIf you're interested, please click 'Apply Now' to send through your updated resume.Applicants must be an Australian Citizen or Permanent Resident.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Your new companyWorking for a Big 4 Bank means that you will receive world-class training and the career development opportunities are endless. You will be playing a key role in supporting their customers, who are at the heart of their business. They are looking for hard working, outcome focused individuals, who strive to excel in their role.Your new roleYou will be part of a large scale project as part of the bank’s broader Anti Money Laundering policy. Responsibilities include:Making outbound calls to customers to request documentation and validate their information for verification Supporting customers whilst demonstrating knowledge and expertise of regulatory requirements Ensuring all documentation meets compliance and regulatory standardsChecking and uploading customer documentation Processing documents in an accurate and timely manner Your skills and experienceA passion for banking, with a mature and professional approach to your workExperience in an administrative and/or customer service position Excellent communication skills, both written and verbalAbility to multi-task and work towards deadlinesAccurate and timely data entry skillsPrevious banking experience (particularly KYC) is desired, but not essential Your benefitsRemote working! This position has the option to work from home full-time, from any location in AustraliaFull-time hours, Monday to FridayDetailed training and ongoing supportAttractive hourly rate - $35 - $40 per hour + superOn-going, long term position with potential to go perm Next stepsIf you're interested, please click 'Apply Now' to send through your updated resume.Applicants must be an Australian Citizen or Permanent Resident.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • permanent
      • AU$50,000 - AU$70,000, per year, super, commission and more!
      • full-time
      Are you looking to kickstart your career? Do you want to work for Australia's leading Telecommunications company? Are you motivated by earning $$$? Do you like to work hard and have fun whilst doing so? If so, then this is the role for you! Your New Role Australia's leading Telco company is seeking 20 permanent x Telesales representatives to join their vibrant team in North Ryde. You will be reporting into the Telesales Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include: Answering inbound customer callsAnswering customer enquiries regarding productsUp-selling products over the phoneProcessing sales orders into the databaseProviding a high level of customer serviceGeneral administration as requiredThe Benefits Incredible on-boarding and training programQuick career progressionAbility to earn lots of $$$Work with a supportive and inclusive teamLocated in North Ryde, with a shuttle bus that picks their employees up from the major hubsBeautifully renovated offices with incredible facilities - gym, cafes and more!About You Previous Sales, Telesales, Call Centre, Contact Centre, Customer Service, Retail or Hospitality experienceYou're motivated by $$$ and reaching your goalsAbility to thrive in a busy environmentIf this role sounds like you, please APPLY NOW. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Are you looking to kickstart your career? Do you want to work for Australia's leading Telecommunications company? Are you motivated by earning $$$? Do you like to work hard and have fun whilst doing so? If so, then this is the role for you! Your New Role Australia's leading Telco company is seeking 20 permanent x Telesales representatives to join their vibrant team in North Ryde. You will be reporting into the Telesales Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include: Answering inbound customer callsAnswering customer enquiries regarding productsUp-selling products over the phoneProcessing sales orders into the databaseProviding a high level of customer serviceGeneral administration as requiredThe Benefits Incredible on-boarding and training programQuick career progressionAbility to earn lots of $$$Work with a supportive and inclusive teamLocated in North Ryde, with a shuttle bus that picks their employees up from the major hubsBeautifully renovated offices with incredible facilities - gym, cafes and more!About You Previous Sales, Telesales, Call Centre, Contact Centre, Customer Service, Retail or Hospitality experienceYou're motivated by $$$ and reaching your goalsAbility to thrive in a busy environmentIf this role sounds like you, please APPLY NOW. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • permanent
      • AU$50,000 - AU$60,000, per year, super, commission and more!
      • full-time
      Are you looking to kick-start your career? Do you want to work for Australia's leading Telecommunications company? Are you motivated by earning $$$? Do you like to work hard and have fun whilst doing so? If so, then this is the role for you! Your New Role Australia's leading Telco company is seeking 25 permanent x Customer Service Representatives to join their vibrant team in Macquarie Park. You will be reporting into the Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include: Answering inbound customer callsAnswering customer enquiries regarding productsUp-selling products over the phoneProcessing sales orders into the databaseGeneral administration as requiredThe Benefits Incredible on-boarding and training programQuick career progressionAbility to earn lots of $$$Work with a supportive and inclusive teamLocated in Macquarie Park, with a shuttle bus that picks their employees up from the major hubsBeautifully renovated offices with incredible facilities - gym, cafes and more!About YouPrevious Sales, Telesales, Call Centre, Contact Centre, Customer Service, Retail or Hospitality experienceYou're motivated by $$$ and reaching your goalsAbility to thrive in a busy environmentIf this role sounds like you, please APPLY NOW. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Are you looking to kick-start your career? Do you want to work for Australia's leading Telecommunications company? Are you motivated by earning $$$? Do you like to work hard and have fun whilst doing so? If so, then this is the role for you! Your New Role Australia's leading Telco company is seeking 25 permanent x Customer Service Representatives to join their vibrant team in Macquarie Park. You will be reporting into the Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include: Answering inbound customer callsAnswering customer enquiries regarding productsUp-selling products over the phoneProcessing sales orders into the databaseGeneral administration as requiredThe Benefits Incredible on-boarding and training programQuick career progressionAbility to earn lots of $$$Work with a supportive and inclusive teamLocated in Macquarie Park, with a shuttle bus that picks their employees up from the major hubsBeautifully renovated offices with incredible facilities - gym, cafes and more!About YouPrevious Sales, Telesales, Call Centre, Contact Centre, Customer Service, Retail or Hospitality experienceYou're motivated by $$$ and reaching your goalsAbility to thrive in a busy environmentIf this role sounds like you, please APPLY NOW. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • albury, new south wales
      • temporary
      • AU$28.00 - AU$32.00, per hour, 38 hours w/ flexible arrangements available
      • full-time
      3 month contract with possible extension 38 hour week however flexible arrangements are availableWodonga locationAn exciting opportunity has become available due to business growth for a Customer Service Coordinator in a busy Wodonga location. Our client has helped build the roads and highways, city skyscrapers and industrial heartlands. They have built dams for water and power generation for regional and metropolitan projects alike. We are seeking a confident worker for a 3 month contract with the view to possible extension. This role would be Monday to Friday. To be eligible for this role you will need A high level of confidentiality Strong written and verbal communication skillsAn ability to develop and maintain internal and external customer relationshipsIntermediate computer skills (Office 365) Competent in multitasking Handle customer complaints Manage a scheduling systemAssist in maintaining WHS and COVID safe proceduresTrade or automotive experience preferred but not essentialIf this role is for you, then look forward to:$28+ p/hour plus superannuation, with opportunities for overtime;Access to Randstad benefits program including, with discounts at hundreds of stores around Australia,Support of leading recruitment consultants to help drive your career; andOpportunities for career progression. HOW TO APPLYIf you feel you have the skills, experience and drive to succeed in these roles - apply online now by clicking the "Apply" link. Please Note: Applications for this role are only accepted online. Due to a high volume of applications only shortlisted applicants will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      3 month contract with possible extension 38 hour week however flexible arrangements are availableWodonga locationAn exciting opportunity has become available due to business growth for a Customer Service Coordinator in a busy Wodonga location. Our client has helped build the roads and highways, city skyscrapers and industrial heartlands. They have built dams for water and power generation for regional and metropolitan projects alike. We are seeking a confident worker for a 3 month contract with the view to possible extension. This role would be Monday to Friday. To be eligible for this role you will need A high level of confidentiality Strong written and verbal communication skillsAn ability to develop and maintain internal and external customer relationshipsIntermediate computer skills (Office 365) Competent in multitasking Handle customer complaints Manage a scheduling systemAssist in maintaining WHS and COVID safe proceduresTrade or automotive experience preferred but not essentialIf this role is for you, then look forward to:$28+ p/hour plus superannuation, with opportunities for overtime;Access to Randstad benefits program including, with discounts at hundreds of stores around Australia,Support of leading recruitment consultants to help drive your career; andOpportunities for career progression. HOW TO APPLYIf you feel you have the skills, experience and drive to succeed in these roles - apply online now by clicking the "Apply" link. Please Note: Applications for this role are only accepted online. Due to a high volume of applications only shortlisted applicants will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • port macquarie, new south wales
      • temporary
      • AU$31 - AU$31, per year, Super & discounts to leading retailers
      • full-time
      Located in Port MacquarieFull time temporary assignment with a leading State Government Education provider$30.50 per hour plus super - Role through to October 31 at this stageRandstad has partnered with a leading State Government Education provider to source multiple Contact Centre operators to join their team. This team is focused on providing an excellent customer experience on each and every call and operative in a team focused collaborative environment.As a customer service representative, you will be responsible for taking a high volume of phone call enquiries from students relating to information about courses.We’re looking for self motivated high performing individuals to contribute to team success. In addition, you will possess:High attention to detailExcellent written and verbal communication skillsDemonstrated ability to prioritise tasksDemonstrated ability working in a high volume environment (contact centre preferred)Experience with computer systems/programs Must be able to articulate how you apply the following values in everyday situations for interview: Collaboration, integrity, customer centricity, excellence IN ORDER TO PROGRESSYou must be able to clear a police check You must have a working with children check application in progress as a minimumAvailable to commence as soon as possible and work up to 38 hours per weekHow to applyPlease submit your resume (in word format) by clicking ‘Apply Now'. Only shortlisted candidates will be contacted.For more information, you can contact Randstad on (02) 4032 7361.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Located in Port MacquarieFull time temporary assignment with a leading State Government Education provider$30.50 per hour plus super - Role through to October 31 at this stageRandstad has partnered with a leading State Government Education provider to source multiple Contact Centre operators to join their team. This team is focused on providing an excellent customer experience on each and every call and operative in a team focused collaborative environment.As a customer service representative, you will be responsible for taking a high volume of phone call enquiries from students relating to information about courses.We’re looking for self motivated high performing individuals to contribute to team success. In addition, you will possess:High attention to detailExcellent written and verbal communication skillsDemonstrated ability to prioritise tasksDemonstrated ability working in a high volume environment (contact centre preferred)Experience with computer systems/programs Must be able to articulate how you apply the following values in everyday situations for interview: Collaboration, integrity, customer centricity, excellence IN ORDER TO PROGRESSYou must be able to clear a police check You must have a working with children check application in progress as a minimumAvailable to commence as soon as possible and work up to 38 hours per weekHow to applyPlease submit your resume (in word format) by clicking ‘Apply Now'. Only shortlisted candidates will be contacted.For more information, you can contact Randstad on (02) 4032 7361.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • temporary
      • AU$30.00 - AU$35.00 per hour
      • full-time
      We are seeking energetic and reliable customer service professionals who are interested in opportunities with the NSW Government as call centre officers. This is an opportunity to work for NSW Government, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with great office environments and flexible work options.About the roleAs a call centre operator you will be responsible for responding to incoming customer requests received through multiple channels, including telephone and email, following the Department's policies to solve customer enquiries. As the first point of contact for customers, you will need to have a commitment to customer service and and an ability to make quick and accurate decisions.Answer incoming customer enquiries and requests for informationMaintain customer satisfaction Stay updated on departmental policy changes to determine responsesHandle customer data and information with confidentialityMaintain accurate records and databasesWhat you will needThe call centre team are often the first point of contact for a Department. It is essential that you enjoy providing a high level of customer service treating customers with honesty, fairness, sensitivity and dignity.Excellent interpersonal communication skillsHigh level of professionalismStrong problem solving abilities, especially in a high volume environmentAdvanced computer literacy skillsPrevious experience in a contact centre would be beneficialThis is a great opportunityWorking for NSW Government not only allows you to make a contribution through the work that you do, it also allows you to be a part of something bigger. It means embracing new challenges every day and learning from some of the nation’s best and brightest. Work as part of a diverse workforceMake time for what countsBe a part of something biggerNext stepsIf you are ready to apply for opportunities, please select “Apply Now”. We recruit for a broad range of job types across multiple departments and locations within the NSW Government, so if this type of role isn’t for you but you would like to be considered for other government roles, please email centralnswgovernment@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      We are seeking energetic and reliable customer service professionals who are interested in opportunities with the NSW Government as call centre officers. This is an opportunity to work for NSW Government, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with great office environments and flexible work options.About the roleAs a call centre operator you will be responsible for responding to incoming customer requests received through multiple channels, including telephone and email, following the Department's policies to solve customer enquiries. As the first point of contact for customers, you will need to have a commitment to customer service and and an ability to make quick and accurate decisions.Answer incoming customer enquiries and requests for informationMaintain customer satisfaction Stay updated on departmental policy changes to determine responsesHandle customer data and information with confidentialityMaintain accurate records and databasesWhat you will needThe call centre team are often the first point of contact for a Department. It is essential that you enjoy providing a high level of customer service treating customers with honesty, fairness, sensitivity and dignity.Excellent interpersonal communication skillsHigh level of professionalismStrong problem solving abilities, especially in a high volume environmentAdvanced computer literacy skillsPrevious experience in a contact centre would be beneficialThis is a great opportunityWorking for NSW Government not only allows you to make a contribution through the work that you do, it also allows you to be a part of something bigger. It means embracing new challenges every day and learning from some of the nation’s best and brightest. Work as part of a diverse workforceMake time for what countsBe a part of something biggerNext stepsIf you are ready to apply for opportunities, please select “Apply Now”. We recruit for a broad range of job types across multiple departments and locations within the NSW Government, so if this type of role isn’t for you but you would like to be considered for other government roles, please email centralnswgovernment@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • newcastle, new south wales
      • contract
      • AU$30.75 - AU$30.75, per hour, Super & discounts to leading retailers
      • full-time
      Potential post training to work remotely from the comfort of your own home35 hours per weekAssignments starting 26th July through to the end of December 2021This exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week training packageOngoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedDiscounts to leading retailers Sounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Please upload a resume in 'Word' format.For further information or to have a confidential discussion please contact Sam on 02 4032 7361 or samantha.tuinukuafe@randstad.com.auApplications close Wednesday 14th July 2021 (midday).At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Potential post training to work remotely from the comfort of your own home35 hours per weekAssignments starting 26th July through to the end of December 2021This exciting organisation has shaped a new approach to the customer experience holding true to its vision to be recognised as the leader in Government transaction services. They are searching for agile, professional and committed Customer Service Representatives to join their team and contribute successfully to the customer experience.What can you offer?Your proven inspiring and solutions based customer service skillsCommitment to work on a 7 day rotating roster between 7am - 7pm (35 hours per week) Mon - FriDemonstrated strength in conflict resolution over the phoneA proven ability to learn new systems and procedures quicklyA high ethos around maintaining sensitivity and confidentialityCommitment to no holidays or leave for the duration of the contractPrevious experience in a call centre environment and/or Government department is highly desirable.What will we offer you?2 week training packageOngoing support from your team leader and Randstad consultantOpportunity for flexible working arrangements and to work from home once onboardedDiscounts to leading retailers Sounds like you? Please APPLY today if you meet the requirements and your application will be reviewed. Please upload a resume in 'Word' format.For further information or to have a confidential discussion please contact Sam on 02 4032 7361 or samantha.tuinukuafe@randstad.com.auApplications close Wednesday 14th July 2021 (midday).At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • parramatta, new south wales
      • permanent
      • great salary + bonus + shift loadings + discounts!
      • full-time
      Inbound Customer Service - Call Centre Located in Parramatta CBD - close to train station and public transportGuaranteed 9.5% OR 18% shift loading on top of your competitive salary (dependent on shifts worked)Begin a career in a stable industry where you are making a differenceStart date: AugustAbout the company:Our client are Australia's largest not for profit private health insurance provider. With countless years in Australia, they continue to deliver more benefits to their members and have members at their forefront making health care understandable, affordable, high quality and customer centric.About the role:This is a full-time permanent opportunity, reporting to the Inbound Team Leader. You will be responsible for providing exceptional customer service to ensure the members benefits are at the forefront of every decision. The role is on a rotating roster between Monday to Friday, 8AM - 8PM (9.5% guaranteed shift loading + 18% depending on shifts worked)Your skills & experience:Previous customer service experience from retail, hospitality, banking etc (call centre experience desirable)Excellent written and verbal communication skillsProblem-solving skills whilst working under pressureAbility to work well within a teamPassion for serving customersBenefits & rewards:Extremely competitive salary package + 9.5% guaranteed shift loading (or 18% dependent on shifts)Comprehensive training induction program with a buddying processDiscounts across all productsDynamic, vibrant & passionate team who celebrate the small and large wins togetherReward & recognition programs with long term career prospectsAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Inbound Customer Service - Call Centre Located in Parramatta CBD - close to train station and public transportGuaranteed 9.5% OR 18% shift loading on top of your competitive salary (dependent on shifts worked)Begin a career in a stable industry where you are making a differenceStart date: AugustAbout the company:Our client are Australia's largest not for profit private health insurance provider. With countless years in Australia, they continue to deliver more benefits to their members and have members at their forefront making health care understandable, affordable, high quality and customer centric.About the role:This is a full-time permanent opportunity, reporting to the Inbound Team Leader. You will be responsible for providing exceptional customer service to ensure the members benefits are at the forefront of every decision. The role is on a rotating roster between Monday to Friday, 8AM - 8PM (9.5% guaranteed shift loading + 18% depending on shifts worked)Your skills & experience:Previous customer service experience from retail, hospitality, banking etc (call centre experience desirable)Excellent written and verbal communication skillsProblem-solving skills whilst working under pressureAbility to work well within a teamPassion for serving customersBenefits & rewards:Extremely competitive salary package + 9.5% guaranteed shift loading (or 18% dependent on shifts)Comprehensive training induction program with a buddying processDiscounts across all productsDynamic, vibrant & passionate team who celebrate the small and large wins togetherReward & recognition programs with long term career prospectsAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • newcastle, new south wales
      • temporary
      • AU$39.00 - AU$39.00, per hour, super
      • full-time
      Work in the heart of NewcastleAttractive hourly rate between $39 p/hAssignment through to the end of the year, potential to extend.The opportunity:Randstad is recruiting 2 x Client Service Officers to join a Federal Government organisation based in Newcastle on a temporary full time assignment through to the end of the year. This organisation is a well known community focused organisation that works with at times vulnerable people and situations.The role:As a Client Contact Officer, you will be based in the office and the first point of contact for their customer base. You will be required to provide exceptional customer service over the phone to answer a range of important enquiries, while simultaneously managing administrative duties and toggling through multiple online systems and platforms. Other duties include:Attending the front desk to meet clients for scheduled appointmentsSetting clients up for online servicesAdhoc administrative tasksProvide customer-centric service to clients nationally Our ideal candidate has/is:Experience working within a State / Federal Government department in a Customer focused position is highly regarded.An aptitude for juggling multiple tasks in a busy environmentAn ambitious candidate who can work independentlyA genuine passion for customer service ensuring that the customer has a positive experience with every interactionExperience working with vulnerable people within the community or community focussed organisations Motivated to complete tasks with high integrity and confidentialityValues that align with the organisation were recruiting forDemonstrated experience within a role that embodied face to face and phone based customer serviceWhat you will get in return?Assignment through to the end of 2021. Potential to extend into next week.Full time hours 8.30am - 4.30pm Monday to FridayRewarding meaninful workAccess to Randstad benefits including discounts to leading retailersRemote onboarding and training package Ongoing support from your Randstad consultantIf you are interested in this opportunity please apply now or contact Elyse on elyse.connor@randstad.com.au or 4032 7357Please note, if successful in this opportunity you will have to complete a Federal Police Check before commencement. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Work in the heart of NewcastleAttractive hourly rate between $39 p/hAssignment through to the end of the year, potential to extend.The opportunity:Randstad is recruiting 2 x Client Service Officers to join a Federal Government organisation based in Newcastle on a temporary full time assignment through to the end of the year. This organisation is a well known community focused organisation that works with at times vulnerable people and situations.The role:As a Client Contact Officer, you will be based in the office and the first point of contact for their customer base. You will be required to provide exceptional customer service over the phone to answer a range of important enquiries, while simultaneously managing administrative duties and toggling through multiple online systems and platforms. Other duties include:Attending the front desk to meet clients for scheduled appointmentsSetting clients up for online servicesAdhoc administrative tasksProvide customer-centric service to clients nationally Our ideal candidate has/is:Experience working within a State / Federal Government department in a Customer focused position is highly regarded.An aptitude for juggling multiple tasks in a busy environmentAn ambitious candidate who can work independentlyA genuine passion for customer service ensuring that the customer has a positive experience with every interactionExperience working with vulnerable people within the community or community focussed organisations Motivated to complete tasks with high integrity and confidentialityValues that align with the organisation were recruiting forDemonstrated experience within a role that embodied face to face and phone based customer serviceWhat you will get in return?Assignment through to the end of 2021. Potential to extend into next week.Full time hours 8.30am - 4.30pm Monday to FridayRewarding meaninful workAccess to Randstad benefits including discounts to leading retailersRemote onboarding and training package Ongoing support from your Randstad consultantIf you are interested in this opportunity please apply now or contact Elyse on elyse.connor@randstad.com.au or 4032 7357Please note, if successful in this opportunity you will have to complete a Federal Police Check before commencement. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • contract
      • full-time
      Inbound Customer Service6 roles available for an Inbound Service Centre3 month contract, working full time hours, starting 4th AugustFlexible location (from home or office) Duties:Answering of calls from casual employeesAccurately logging the conversations into a databaseResponding to emails in a timely mannerProviding excellent customer service at all times Benefits:Full training will be providedFlexible working arrangement (from home or the office based in Camperdown)Competetive hourly rate + 10% superWorking full time (Monday to Friday, 7.5 hours per day) Next Steps:Please apply ASAP to be consideredYou will interview with Randstad between: Monday 5th - Thursday 8th JulyMy client will interview shortlisted candidates between: 13th - 20th JulySuccessful candidates will commence training on 4th AugustAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Inbound Customer Service6 roles available for an Inbound Service Centre3 month contract, working full time hours, starting 4th AugustFlexible location (from home or office) Duties:Answering of calls from casual employeesAccurately logging the conversations into a databaseResponding to emails in a timely mannerProviding excellent customer service at all times Benefits:Full training will be providedFlexible working arrangement (from home or the office based in Camperdown)Competetive hourly rate + 10% superWorking full time (Monday to Friday, 7.5 hours per day) Next Steps:Please apply ASAP to be consideredYou will interview with Randstad between: Monday 5th - Thursday 8th JulyMy client will interview shortlisted candidates between: 13th - 20th JulySuccessful candidates will commence training on 4th AugustAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • albury, new south wales
      • contract
      • AU$32.00 - AU$32.00, per hour, 38 hour week + overtime
      • full-time
      Ongoing opportunity5 days a weekAlbury locationOur client is a leading national manufacturing company based in Albury NSW. A unique opportunity has arisen for an experienced Customer Service Administrator to join this reputable and established company. This role will be 5 days a week 8am - 5pm Monday to Friday with possible overtime. As the customer service administrator you will be responsible for:Handling enquiriesQuotingOrder entry and processingGeneral admin to support the wider teamTo be successful you will needPrevious experience in an administration role - manufacturing preferredExcellent communication skills both written and verbalA high level attention to detailThe ability to work independentlyData entry experienceIn return you will receive$32 an hour + superWork in a booming industryA casual role with the potential to become permanentIf you feel this role may suit you please click APPLY NOW Please note: Due to a large response only shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Ongoing opportunity5 days a weekAlbury locationOur client is a leading national manufacturing company based in Albury NSW. A unique opportunity has arisen for an experienced Customer Service Administrator to join this reputable and established company. This role will be 5 days a week 8am - 5pm Monday to Friday with possible overtime. As the customer service administrator you will be responsible for:Handling enquiriesQuotingOrder entry and processingGeneral admin to support the wider teamTo be successful you will needPrevious experience in an administration role - manufacturing preferredExcellent communication skills both written and verbalA high level attention to detailThe ability to work independentlyData entry experienceIn return you will receive$32 an hour + superWork in a booming industryA casual role with the potential to become permanentIf you feel this role may suit you please click APPLY NOW Please note: Due to a large response only shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • permanent
      • AU$65,000 - AU$65,000, per year, plus 12% super plus 10% bonus
      • full-time
      The CompanyHighly reputable organisation within the Logistics industry is currently looking for a strong Customer Service professional with proven customer relationship development and Account Management skills to take ownership of a key role within the business.PositionCoordinate a range of critical tasks in managing the companies hire equipment, this includes coordinating the return, wash and resupply of a high volume of the company's assetsDaily engagement with the customer, operations staff and other key stakeholders.Asset visibility including location, temperature recording of assetsMonitor activities related to asset availability with ManagementCompleting reports as directed by ManagementSupport in the preparation and maintenance of process and proceduresData administration and general administrative dutiesCandidateDemonstrate exceptional interpersonal skillsProven experience in a similar Customer Support/Asset roleStrong customer to deliver excellent service and outcomesAnalytical and have effective problem solving skillsAbility to work under pressure and meet tight deadlinesBe able to present technical information in a clear and simple manner that is user friendly Possess an openness to ideas, able to demonstrate an ability to initiate change and influence othersBenefits$65k plus 12 % super plus 10% bonus On site free parkingChance to work for a leading organisationImmediate start availableShould you require further information please contact Julia Montgomery on 02 9615 -5368 or to apply directly via email: julia.montgomery@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      The CompanyHighly reputable organisation within the Logistics industry is currently looking for a strong Customer Service professional with proven customer relationship development and Account Management skills to take ownership of a key role within the business.PositionCoordinate a range of critical tasks in managing the companies hire equipment, this includes coordinating the return, wash and resupply of a high volume of the company's assetsDaily engagement with the customer, operations staff and other key stakeholders.Asset visibility including location, temperature recording of assetsMonitor activities related to asset availability with ManagementCompleting reports as directed by ManagementSupport in the preparation and maintenance of process and proceduresData administration and general administrative dutiesCandidateDemonstrate exceptional interpersonal skillsProven experience in a similar Customer Support/Asset roleStrong customer to deliver excellent service and outcomesAnalytical and have effective problem solving skillsAbility to work under pressure and meet tight deadlinesBe able to present technical information in a clear and simple manner that is user friendly Possess an openness to ideas, able to demonstrate an ability to initiate change and influence othersBenefits$65k plus 12 % super plus 10% bonus On site free parkingChance to work for a leading organisationImmediate start availableShould you require further information please contact Julia Montgomery on 02 9615 -5368 or to apply directly via email: julia.montgomery@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • tuggerah, new south wales
      • permanent
      • full-time
      Your new company :My client is a growing FS instiution who are looking to hire motivated and ambitious customer service consultants into their Contact Centre teamYour new role:Providing accurate product and process information to customersComplaint resolution and client compensation Determine product options to meet customers’ needsAct within relevant legislative requirementsAnalyse personal score card to identify and recommend ways to improve and measure performance through objectivesYour main responsibilities:First point of contact for the clientProvide accurate and up to date information to clients and potential clients Sales through engagement, product knowledge and service excellence Adhere to risk and compliance processesIncrease client-base sales through cross-buy and new business opportunitiesAccurately record information in relevant systemsWhat you need to do now: To find out more about this role, please reach out to me at Sinead.Buckley@randstad.com.au/0422697181At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Your new company :My client is a growing FS instiution who are looking to hire motivated and ambitious customer service consultants into their Contact Centre teamYour new role:Providing accurate product and process information to customersComplaint resolution and client compensation Determine product options to meet customers’ needsAct within relevant legislative requirementsAnalyse personal score card to identify and recommend ways to improve and measure performance through objectivesYour main responsibilities:First point of contact for the clientProvide accurate and up to date information to clients and potential clients Sales through engagement, product knowledge and service excellence Adhere to risk and compliance processesIncrease client-base sales through cross-buy and new business opportunitiesAccurately record information in relevant systemsWhat you need to do now: To find out more about this role, please reach out to me at Sinead.Buckley@randstad.com.au/0422697181At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • chatswood, new south wales
      • permanent
      • AU$50,000 - AU$56,000, per year, super
      • full-time
      Your New Company An FMCG business is seeking a professional Customer Service Representative to join their nurturing and friendly team located in Chatswood. This business is renowned for its career development and close-knit team dynamic. Your New Role As the Customer Service Assistant, you will be responsible for providing administrative and customer service support to inbound calling customers. You will be reporting directly to the National repair manager, who is highly regarded within the business for their friendly and supportive leadership style. Your Main ResponsibilitiesLiaising with customers for repairs and ordering in spare partsDelivering a high level of customer serviceDealing with inbound enquiries from customersInforming customers of unforeseen delays or problemsYour Company BenefitsWork for an Australian companyCompany-wide health & well-being initiativesFree parking on siteLaptop and headset providedAnnual Performance BonusesSuccessful team with a common goal to provide a fantastic service$56,000 starting salary with the potential to increase as your capabilities developFull training to start with ongoing learning and development opportunitiesAttractive Kitchen appliance discounts for you and your familyYour ExperiencePrevious experience in administration, order processing, call centre, customer service, service coordinator or spare parts is desiredArticulate written communicationProfessional and consultative customer service skillsThe ability to work under pressure and work towards KPI'sIf you feel this role sounds like you please click apply now At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Your New Company An FMCG business is seeking a professional Customer Service Representative to join their nurturing and friendly team located in Chatswood. This business is renowned for its career development and close-knit team dynamic. Your New Role As the Customer Service Assistant, you will be responsible for providing administrative and customer service support to inbound calling customers. You will be reporting directly to the National repair manager, who is highly regarded within the business for their friendly and supportive leadership style. Your Main ResponsibilitiesLiaising with customers for repairs and ordering in spare partsDelivering a high level of customer serviceDealing with inbound enquiries from customersInforming customers of unforeseen delays or problemsYour Company BenefitsWork for an Australian companyCompany-wide health & well-being initiativesFree parking on siteLaptop and headset providedAnnual Performance BonusesSuccessful team with a common goal to provide a fantastic service$56,000 starting salary with the potential to increase as your capabilities developFull training to start with ongoing learning and development opportunitiesAttractive Kitchen appliance discounts for you and your familyYour ExperiencePrevious experience in administration, order processing, call centre, customer service, service coordinator or spare parts is desiredArticulate written communicationProfessional and consultative customer service skillsThe ability to work under pressure and work towards KPI'sIf you feel this role sounds like you please click apply now At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • bankstown, new south wales
      • permanent
      • AU$50,000 - AU$56,000, per year, super
      • full-time
      Your New Company An FMCG business is seeking a professional Customer Service Representative to join their nurturing and friendly team located in Chullora. This business is renowned for its career development and close-knit team dynamic. Your New Role As the Customer Service Assistant, you will be responsible for providing administrative and customer service support to inbound calling customers. You will be reporting directly to the National repair manager, who is highly regarded within the business for their friendly and supportive leadership style. Your Main ResponsibilitiesLiaising with customers for repairs and ordering in spare partsDelivering a high level of customer serviceDealing with inbound enquiries from customersInforming customers of unforeseen delays or problemsYour Company BenefitsWork for an Australian companyCompany-wide health & well-being initiativesFree parking on siteLaptop and headset providedAnnual Performance BonusesSuccessful team with a common goal to provide a fantastic service$56,000 starting salary with the potential to increase as your capabilities developFull training to start with ongoing learning and development opportunitiesAttractive Kitchen appliance discounts for you and your familyYour ExperiencePrevious experience in administration, order processing, call centre, customer service, service coordinator or spare parts is desiredArticulate written communicationProfessional and consultative customer service skillsThe ability to work under pressure and work towards KPI'sIf you feel this role sounds like you please click apply now At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Your New Company An FMCG business is seeking a professional Customer Service Representative to join their nurturing and friendly team located in Chullora. This business is renowned for its career development and close-knit team dynamic. Your New Role As the Customer Service Assistant, you will be responsible for providing administrative and customer service support to inbound calling customers. You will be reporting directly to the National repair manager, who is highly regarded within the business for their friendly and supportive leadership style. Your Main ResponsibilitiesLiaising with customers for repairs and ordering in spare partsDelivering a high level of customer serviceDealing with inbound enquiries from customersInforming customers of unforeseen delays or problemsYour Company BenefitsWork for an Australian companyCompany-wide health & well-being initiativesFree parking on siteLaptop and headset providedAnnual Performance BonusesSuccessful team with a common goal to provide a fantastic service$56,000 starting salary with the potential to increase as your capabilities developFull training to start with ongoing learning and development opportunitiesAttractive Kitchen appliance discounts for you and your familyYour ExperiencePrevious experience in administration, order processing, call centre, customer service, service coordinator or spare parts is desiredArticulate written communicationProfessional and consultative customer service skillsThe ability to work under pressure and work towards KPI'sIf you feel this role sounds like you please click apply now At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • permanent
      • AU$50,000 - AU$70,000, per year, super, commission and more!
      • full-time
      Are you looking to kick-start your career? Do you want to work for Australia's leading Telecommunications company? Are you motivated by earning $$$? Do you like to work hard and have fun whilst doing so? If so, then this is the role for you! Your New Role Australia's leading Telco company is seeking 25 permanent x Customer Service Representatives to join their vibrant team in Macquarie Park. You will be reporting into the Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include:Answering inbound customer callsAnswering customer enquiries regarding productsUp-selling products over the phoneProcessing sales orders into the databaseGeneral administration as requiredThe BenefitsIncredible on-boarding and training programQuick career progressionAbility to earn lots of $$$Work with a supportive and inclusive teamLocated in Macquarie Park, with a shuttle bus that picks their employees up from the major hubsBeautifully renovated offices with incredible facilities - gym, cafes and more!About YouPrevious Sales, Telesales, Call Centre, Contact Centre, Customer Service, Retail or Hospitality experienceYou're motivated by $$$ and reaching your goalsAbility to thrive in a busy environmentIf this role sounds like you, please APPLY NOW. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Are you looking to kick-start your career? Do you want to work for Australia's leading Telecommunications company? Are you motivated by earning $$$? Do you like to work hard and have fun whilst doing so? If so, then this is the role for you! Your New Role Australia's leading Telco company is seeking 25 permanent x Customer Service Representatives to join their vibrant team in Macquarie Park. You will be reporting into the Team Leader who is known within the business for their supportive and knowledgeable presence within the business. Your main responsibilities will include:Answering inbound customer callsAnswering customer enquiries regarding productsUp-selling products over the phoneProcessing sales orders into the databaseGeneral administration as requiredThe BenefitsIncredible on-boarding and training programQuick career progressionAbility to earn lots of $$$Work with a supportive and inclusive teamLocated in Macquarie Park, with a shuttle bus that picks their employees up from the major hubsBeautifully renovated offices with incredible facilities - gym, cafes and more!About YouPrevious Sales, Telesales, Call Centre, Contact Centre, Customer Service, Retail or Hospitality experienceYou're motivated by $$$ and reaching your goalsAbility to thrive in a busy environmentIf this role sounds like you, please APPLY NOW. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • permanent
      • AU$60,000 - AU$70,000, per year, superannuation
      • full-time
      About the company This is an exclusive opportunity to join a rapidly growing Medical Device business based in Macquarie Park, who is breaking into the Australian market. This business prides itself on the ability to be able to help those who have lost their hearing, by providing innovative technology solutions. Have complete working flexibility with potential for progression. About the Role As the Inside Sales Representative, you will be reporting into the Operations Manager who is based in Singapore. You will be working 2 days from the office and 3 days from home, so this is a fantastic opportunity to gain a role offering work/life balance. Your duties will include: Generating and qualifying sales leads for new businessGrowing and maintaining customer relationshipsEducating customers on product informationScheduling consultations with Healthcare professionalsGeneral administration as requiredThe Benefits Work/life balance on offerFlexibility to work from homeOn going training and development Laptop and headset provided Incredible career development on offerWork from a business that is making a difference!About You Previous Inside Sales, Lead Generation, Customer Service, Telemarketing, Telesales experienceProfessional communication skills Ability to work autonomously as well as in a team environmentStrong work ethic Next Steps: If you are interested in this role, please press APPLY NOW. For further discussion, please contact Stephie on stephie.mormanis@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      About the company This is an exclusive opportunity to join a rapidly growing Medical Device business based in Macquarie Park, who is breaking into the Australian market. This business prides itself on the ability to be able to help those who have lost their hearing, by providing innovative technology solutions. Have complete working flexibility with potential for progression. About the Role As the Inside Sales Representative, you will be reporting into the Operations Manager who is based in Singapore. You will be working 2 days from the office and 3 days from home, so this is a fantastic opportunity to gain a role offering work/life balance. Your duties will include: Generating and qualifying sales leads for new businessGrowing and maintaining customer relationshipsEducating customers on product informationScheduling consultations with Healthcare professionalsGeneral administration as requiredThe Benefits Work/life balance on offerFlexibility to work from homeOn going training and development Laptop and headset provided Incredible career development on offerWork from a business that is making a difference!About You Previous Inside Sales, Lead Generation, Customer Service, Telemarketing, Telesales experienceProfessional communication skills Ability to work autonomously as well as in a team environmentStrong work ethic Next Steps: If you are interested in this role, please press APPLY NOW. For further discussion, please contact Stephie on stephie.mormanis@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • sydney, new south wales
      • permanent
      • AU$60,000 - AU$70,000, per year, superannuation
      • full-time
      Career progressionSupportive work cultureWork with a renowned global organisation Your New CompanyThis is your exclusive opportunity to join a well established Medical Device company specialising in sound and hearing. This company is rapidly growing and is looking for a customer care representative to join their dynamic and hard working team. This role is ideal for someone who is wanting to develop their career within Medical Devices. Your New RoleAs a Customer Care Representative you will work alongside the customer service team and be responsible for the processing of sales orders into the system, responding to customer and client enquiries and working alongside the production team. Your main goal is to provide extensive support to existing clients and customers as well as build relationships with healthcare professionals.Your main responsibilities will include:General data entry as requiredResponding to customer and client emailsEducating customers and patients on products availableProcessing orders through CRM systems, email and over the phoneLiaising with the production team and healthcare professionals on a daily basisYour profile will demonstrate: This role requires a high level of order processing and strong communication skills. In addition, you will have:Previous customer service and order processing experienceMedical Device or Pharmaceutical experience (desirable)A 'can-do' attitude and willingness to learnSalesforce experience (desirable)Benefits to you:Thorough and ongoing training and developmentSupportive and close knit team cultureOpportunity to advance in the businessBe a part of a company that makes a difference in people's livesWork alongside renowned clients within the Medical industry Work for an incredibly nurturing and highly regarded manager within the businessClose to Public Transport This is a great opportunity to further your learning within Medical Devices whilst being in a company that promotes teamwork and a positive environment. If you are interested in this role, please press APPLY NOW. For further discussion, please contact Stephie on stephie.mormanis@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Career progressionSupportive work cultureWork with a renowned global organisation Your New CompanyThis is your exclusive opportunity to join a well established Medical Device company specialising in sound and hearing. This company is rapidly growing and is looking for a customer care representative to join their dynamic and hard working team. This role is ideal for someone who is wanting to develop their career within Medical Devices. Your New RoleAs a Customer Care Representative you will work alongside the customer service team and be responsible for the processing of sales orders into the system, responding to customer and client enquiries and working alongside the production team. Your main goal is to provide extensive support to existing clients and customers as well as build relationships with healthcare professionals.Your main responsibilities will include:General data entry as requiredResponding to customer and client emailsEducating customers and patients on products availableProcessing orders through CRM systems, email and over the phoneLiaising with the production team and healthcare professionals on a daily basisYour profile will demonstrate: This role requires a high level of order processing and strong communication skills. In addition, you will have:Previous customer service and order processing experienceMedical Device or Pharmaceutical experience (desirable)A 'can-do' attitude and willingness to learnSalesforce experience (desirable)Benefits to you:Thorough and ongoing training and developmentSupportive and close knit team cultureOpportunity to advance in the businessBe a part of a company that makes a difference in people's livesWork alongside renowned clients within the Medical industry Work for an incredibly nurturing and highly regarded manager within the businessClose to Public Transport This is a great opportunity to further your learning within Medical Devices whilst being in a company that promotes teamwork and a positive environment. If you are interested in this role, please press APPLY NOW. For further discussion, please contact Stephie on stephie.mormanis@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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