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    2 jobs found in Oakleigh, Victoria

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      • oakleigh, victoria
      • temporary
      • AU$0 - AU$376, per day, Super & Flexible Scheduling
      • part-time
      Randstad Education is an approved Victoria Department of Education agency for the supply of Casual Relief Teachers (CRT) so they work with the best in the market!Working as a Casual Relief Teacher (CRT) with Randstad Education is stress-free and a seamless registration process!Why work for Randstad Education?We believe that you should be rewarded for the work that you do!In addition to offering a competitive daily rate for all of our teachers, as part of the Randstad family - you will also be entitled to:Discounts on petrol & major retailers with discounts on your teaching supplies24/7 app where YOU control your availability; you work when you want and where you wantAcknowledgement Programs & Teacher of the Month awardsAccess to free professional development courses and training to count towards your PD requirementsAbout you:You will be a fully registered teacher with the VIT and be looking for work in the state of Victoria (we have work available across the state in both metro and regional areas):Current VIT Registration (or willing and able to obtain)Australian Work RightsHave access to transport (own car or public transport)Your responsibilities will include:Working across a range of classes and subjectsImplementing lessons and programs left by the teacherCreating an engaging and fun atmosphere for studentsReady to apply?We encourage you to apply today as we move into the busiest time of year for casual relief teachers!Simply click APPLY and upload a current CV! We look forward to working with you!For more information, reach out to our friendly team on 03 8630 7406 or email schoolsvic@randstad.com.auOur commitment to safeguarding children and young people.Randstad Education is committed to the safety and well being of all children and young people. We take steps to achieve this through our candidate application process. All applicants are required to provide a valid state-based Working with Children Check which is thoroughly screened. In some circumstances, a Federal Police Check and an International Police Clearance is also required. Your consultant will be able to advise if this is applicable to you. Lastly, references are conducted in relation to the applicant's interactions with children using an online platform that has an inbuilt fraud alert. Employment is subject to clearance of all these checks to ensure the safeguarding of children and young people.Refer a friend and you could earn $250Are you looking for a permanent position in education or know someone who is? Sign up to Randstad Education or refer a friend and you could earn a $250 voucher! Call 1300 360 014 to find out more. Conditions apply.
      Randstad Education is an approved Victoria Department of Education agency for the supply of Casual Relief Teachers (CRT) so they work with the best in the market!Working as a Casual Relief Teacher (CRT) with Randstad Education is stress-free and a seamless registration process!Why work for Randstad Education?We believe that you should be rewarded for the work that you do!In addition to offering a competitive daily rate for all of our teachers, as part of the Randstad family - you will also be entitled to:Discounts on petrol & major retailers with discounts on your teaching supplies24/7 app where YOU control your availability; you work when you want and where you wantAcknowledgement Programs & Teacher of the Month awardsAccess to free professional development courses and training to count towards your PD requirementsAbout you:You will be a fully registered teacher with the VIT and be looking for work in the state of Victoria (we have work available across the state in both metro and regional areas):Current VIT Registration (or willing and able to obtain)Australian Work RightsHave access to transport (own car or public transport)Your responsibilities will include:Working across a range of classes and subjectsImplementing lessons and programs left by the teacherCreating an engaging and fun atmosphere for studentsReady to apply?We encourage you to apply today as we move into the busiest time of year for casual relief teachers!Simply click APPLY and upload a current CV! We look forward to working with you!For more information, reach out to our friendly team on 03 8630 7406 or email schoolsvic@randstad.com.auOur commitment to safeguarding children and young people.Randstad Education is committed to the safety and well being of all children and young people. We take steps to achieve this through our candidate application process. All applicants are required to provide a valid state-based Working with Children Check which is thoroughly screened. In some circumstances, a Federal Police Check and an International Police Clearance is also required. Your consultant will be able to advise if this is applicable to you. Lastly, references are conducted in relation to the applicant's interactions with children using an online platform that has an inbuilt fraud alert. Employment is subject to clearance of all these checks to ensure the safeguarding of children and young people.Refer a friend and you could earn $250Are you looking for a permanent position in education or know someone who is? Sign up to Randstad Education or refer a friend and you could earn a $250 voucher! Call 1300 360 014 to find out more. Conditions apply.
      • oakleigh, victoria
      • permanent
      • AU$70,000 - AU$85,000 per year
      • full-time
      We have been tasked with recruiting an exciting opportunity for a Technical Engineering help desk role for one of the market leaders in the healthcare product space. The role- Provide first line support for all standard hardware and software issues relating to Training and Education around products. ResponsibilitiesTier 1 / Tier 2 support for our customer install base - seeking to maximize first call resolution rate on requests to the helpdesk.Provide solutions in a timely fashion to all technical issues that arise and record these in SalesforceManagement of Customer Complaints – owning complaints from receipt from customer to resolution provided to the customer.Management, coordination and implementation of Scenario cloud activities, including webinar type training and education for customers, troubleshooting and allocation of Scenario cloud content.Provide Manager with timely reports on activity, trends, and areas of concern in a professional manner.Maintain excellent customer satisfaction through problem identification, resolution and professionalism with the customer.Escalate any issues that cannot be immediately handled to the services manager in a proactive manner, and revert to customers when information is known.Maintain impeccable records and ensure all service requests are managed and completed in line with company KPI's.Assist all internal and external stakeholders with technical issues as they arise.Report in a dashboard manner of calls received, Cases/Work orders open, closed, Complaints escalated etc.Work cooperatively with the sales team.Assist Customer service with training and solutions when required.Development and testing in conjunction with the Technical Services Manager of new products for operational integrity and functionality. About you-Technical Help Desk ExperienceHelp desk experience in a call center environmentMedical / clinical exposure desirable.Networking and advanced IT, biomedical, technical skillsExperience in dealing directly with customers.Experience working with Local Area Networks and Wide Area Networks, Wireless Access Point and Wireless LAN.Key CompetenciesPrevious experience in a technical support environment.Very strong telephone customer support skillsExcellent customer service focus both internal and external.Networking experience CriticalStrong ability to meet deadlines.Positive and enthusiastic team membership.Effective oral, written and telephone skills.Strong interpersonal skills.Practical trouble shooter when encountering difficult situationsCritical Thinking: using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. If you'd like to learn more about this opportunity or to discuss your job search please reach out to me on will.stewart@randstad.com.au. If you feel as though this is something you'd be interested in considering I would encourage you to apply, this is an urgent requirement. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      We have been tasked with recruiting an exciting opportunity for a Technical Engineering help desk role for one of the market leaders in the healthcare product space. The role- Provide first line support for all standard hardware and software issues relating to Training and Education around products. ResponsibilitiesTier 1 / Tier 2 support for our customer install base - seeking to maximize first call resolution rate on requests to the helpdesk.Provide solutions in a timely fashion to all technical issues that arise and record these in SalesforceManagement of Customer Complaints – owning complaints from receipt from customer to resolution provided to the customer.Management, coordination and implementation of Scenario cloud activities, including webinar type training and education for customers, troubleshooting and allocation of Scenario cloud content.Provide Manager with timely reports on activity, trends, and areas of concern in a professional manner.Maintain excellent customer satisfaction through problem identification, resolution and professionalism with the customer.Escalate any issues that cannot be immediately handled to the services manager in a proactive manner, and revert to customers when information is known.Maintain impeccable records and ensure all service requests are managed and completed in line with company KPI's.Assist all internal and external stakeholders with technical issues as they arise.Report in a dashboard manner of calls received, Cases/Work orders open, closed, Complaints escalated etc.Work cooperatively with the sales team.Assist Customer service with training and solutions when required.Development and testing in conjunction with the Technical Services Manager of new products for operational integrity and functionality. About you-Technical Help Desk ExperienceHelp desk experience in a call center environmentMedical / clinical exposure desirable.Networking and advanced IT, biomedical, technical skillsExperience in dealing directly with customers.Experience working with Local Area Networks and Wide Area Networks, Wireless Access Point and Wireless LAN.Key CompetenciesPrevious experience in a technical support environment.Very strong telephone customer support skillsExcellent customer service focus both internal and external.Networking experience CriticalStrong ability to meet deadlines.Positive and enthusiastic team membership.Effective oral, written and telephone skills.Strong interpersonal skills.Practical trouble shooter when encountering difficult situationsCritical Thinking: using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. If you'd like to learn more about this opportunity or to discuss your job search please reach out to me on will.stewart@randstad.com.au. If you feel as though this is something you'd be interested in considering I would encourage you to apply, this is an urgent requirement. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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