site manager - retail trade & hardware.

About the Company

This well-established and respected organisation has a proud history of serving both retail and trade customers across the region. With a strong commitment to quality, customer service, and community, the business operates multiple sites and continues to grow through innovation and a people-first culture. Known for fostering a supportive and inclusive team environment, they are passionate about developing their people and delivering exceptional service.

About the Role

Are you a passionate leader ready to drive operational excellence, build a high-performing team, and deliver outstanding customer experiences?

We’re seeking an experienced Site Manager to oversee one of our dynamic retail & trade hardware locations. In this role, you’ll be at the forefront of leading store operations, setting performance standards, and cultivating a strong culture that prioritises safety, people, and customer satisfaction.

Key Responsibilities:

• Lead, mentor, and develop a diverse team to exceed customer expectations.

• Manage daily operations with a focus on sales, margin, cost control, and compliance.

• Drive visual merchandising and implement marketing plans aligned with store strategy.

• Build strong stakeholder relationships across trade, retail, and internal teams.

• Oversee inventory, DIFOT targets, and store presentation standards.

• Ensure compliance with safety regulations and internal management systems.

• Monitor and manage budgets, labour costs, and operational KPIs.

• Foster a team culture based on growth, accountability, and excellence.

About You:

• Minimum 2 years’ experience in a site leadership role within the retail or hardware sector.

• Proven ability to lead growing teams with a focus on succession planning and personal development.

• Strong understanding of inventory management and operational financials.

• Skilled communicator with a track record of building effective teams.

• Experience in safety compliance, performance coaching, and cross-functional collaboration.

• Tertiary qualifications or trade/retail leadership experience highly desirable.

• Current driver’s licence required.

What’s on Offer:

• A leadership role with autonomy and support

• A people-focused business with strong values and community roots

• Opportunities for personal growth and career development

• A collaborative and inclusive team environment

If you're ready to make your mark in a leadership role within a thriving, well-regarded organisation, apply today or email your CV through to oscar.knight@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.