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3 jobs found in Somerton, Victoria

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    • melbourne, victoria
    • permanent
    • full-time
    A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hoursShifts vary between Monday - Sunday Hours vary between 7:00am to midnightFlexibility needed to commit to this rotating roster Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Flexible availability between mon-sunPossess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    A leading and successful company with a reputation for exceeding customer expectations is looking for an experienced, energetic and passionate Customer Service Representative to join a friendly team. Based in Melbourne CBD, at full-time hour capacity, this role will see you utilising your superior communication skills, positive attitude and problem-solving skills. The Role:Full time hoursShifts vary between Monday - Sunday Hours vary between 7:00am to midnightFlexibility needed to commit to this rotating roster Your duties will includeProviding high level of customer service to incoming calls/email queriesAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailAssist and educate customers through your expertise and knowledgeThe ideal candidate will:Demonstrate experience in a customer service (contact centre or face-to-face role)Flexible availability between mon-sunPossess strong communication skillsHave capability to assist customers in a timely and efficient mannerPossess high degree of attention to detail and accuracy If you believe you are the right fit for this exciting opportunity, hit the APPLY button now!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • melbourne, victoria
    • permanent
    • AU$48,000 - AU$55,000 per year
    • full-time
    THE ROLE- Location: CBD/Working from Home (Hybrid model)- Hours: 8:30am - 6pm- Pay rate: $48,000 - $55,000 pa + super depending on experience level - Training providedAs a Collections Officer, your role primarily exists to maximise the timely recovery of debts. You will support the business objectives by looking after outstanding collections and providing high levels of customer service on behalf of the organisation's clients. Specifically, this involves tasks such as: Calling customers to negotiate the recovery of outstanding funds Answering incoming calls Actioning of incoming correspondence via email, mail Accurately updating file details after every customer interaction Following up any settlements as required Assisting other team members with trainingSkills and Experience required: High level written and verbal communication skillsA friendly and engaging phone manner with the ability to be firm when necessaryHigh attention to detail Resilient nature with the ability to effectively manage stressful situationsActive listener who can respond and question where necessaryAbility to work independently and as a wider part of the teamWillingness to take initiative and think outside the box to problem solve If this sounds like you, please apply now and one of our team members will be in touch.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    THE ROLE- Location: CBD/Working from Home (Hybrid model)- Hours: 8:30am - 6pm- Pay rate: $48,000 - $55,000 pa + super depending on experience level - Training providedAs a Collections Officer, your role primarily exists to maximise the timely recovery of debts. You will support the business objectives by looking after outstanding collections and providing high levels of customer service on behalf of the organisation's clients. Specifically, this involves tasks such as: Calling customers to negotiate the recovery of outstanding funds Answering incoming calls Actioning of incoming correspondence via email, mail Accurately updating file details after every customer interaction Following up any settlements as required Assisting other team members with trainingSkills and Experience required: High level written and verbal communication skillsA friendly and engaging phone manner with the ability to be firm when necessaryHigh attention to detail Resilient nature with the ability to effectively manage stressful situationsActive listener who can respond and question where necessaryAbility to work independently and as a wider part of the teamWillingness to take initiative and think outside the box to problem solve If this sounds like you, please apply now and one of our team members will be in touch.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • melbourne, victoria
    • permanent
    • AU$60,000 - AU$70,000, per year, +super
    • full-time
    Position available through Ranstad as Customer Service Officer. Great opportunity to join a supportive, close, small team that is customer focused and always driving to do thing more efficiently and effectively. Full-time hours working 9am-5pm Monday to Friday. Located in the Melbourne CBD with a short walk from a train station.Your new roleCustomer services responsibilitiesMain point of contact for customerProvide high level customer service to customers and all stakeholdersManager enquires inboxPrepare and send out candidate communications and mail outsRespond and resolve complaints in a professional mannerAdministrationMaintain electronic and hard copy records and undertake integrity checksAssist with migration of records onto new CRMAssist with processing applications in accordance to approved criteria and guidelineProvide administration as requiredSet up general office systems including filling system and database About you:Positive mindset & can-do attitudeExcellent customer service skills Resilient Ability to work with a large range of peopleStrong attention to detailAbility to work to deadlinesStrong organisational skillsIf this sounds like a position you are interested in please APPLY NOW or alternatively send your CV to emily.astbury@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Position available through Ranstad as Customer Service Officer. Great opportunity to join a supportive, close, small team that is customer focused and always driving to do thing more efficiently and effectively. Full-time hours working 9am-5pm Monday to Friday. Located in the Melbourne CBD with a short walk from a train station.Your new roleCustomer services responsibilitiesMain point of contact for customerProvide high level customer service to customers and all stakeholdersManager enquires inboxPrepare and send out candidate communications and mail outsRespond and resolve complaints in a professional mannerAdministrationMaintain electronic and hard copy records and undertake integrity checksAssist with migration of records onto new CRMAssist with processing applications in accordance to approved criteria and guidelineProvide administration as requiredSet up general office systems including filling system and database About you:Positive mindset & can-do attitudeExcellent customer service skills Resilient Ability to work with a large range of peopleStrong attention to detailAbility to work to deadlinesStrong organisational skillsIf this sounds like a position you are interested in please APPLY NOW or alternatively send your CV to emily.astbury@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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