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    3 jobs found in strathpine, queensland

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        • brisbane, queensland
        • temporary
        • full-time
        Randstad have had the opportunity to partner with a well known leading global company. The roles will be located in Brisbane CBD on Adelaide street. We are looking for multiple Processing Officers and multiple Service Desk Officers. About the OpportunitiesRandstad is seeking candidates for a temporary opportunity to work with a well known leading global data, analytics and credit reporting company. About youRandstad is seeking individuals with experience in both a call centre environment and administration processing experience. In this role you will be responsible for providing a high level of customer service in a busy call centre with some processing involved in the role. Customer service is a key element of an organisation’s success and therefore we are looking for the best of the best!Key ResponsibilitiesRespond to client and consumer queries in a timely manner meeting KPI’s, providing excellent customer serviceHandle complaints in a highly professional mannerExecute the fulfilment/delivery of all product and services in accordance with SLA’s, following standard processes and proceduresEnsure quality of products and services delivered to clients and consumers by following processes and attention to detailProactively liaise with management to ensure Operations is adequately resourced to meet client’s expectationsSupport internal teams with client issues, escalations, outages etc as neededUndertake either Service Desk or Fulfilment activities as directed from time to time by Team Leader / Operations Manager.About the role1 - 2 years experience in a similar role $30.49 per hour + super Available immediately until the 31/12/2021 Must be available to attend a virtual assessment centre on Thursday the 10th of June 9:00am - 1:00pm. RequirementsSuccessful candidates will have a minimum of 1 year experience within the call centre and processing environment and have excellent verbal and written communication skills. Our client prides themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. You will be competent in using office software and have the skills required to adapt to new systems.What’s in it for you?You will receive the opportunity to develop your customer service and call centre skills!If this sounds like the perfect role for you, what are you waiting for? APPLY NOW! Make sure you attach your CV. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad have had the opportunity to partner with a well known leading global company. The roles will be located in Brisbane CBD on Adelaide street. We are looking for multiple Processing Officers and multiple Service Desk Officers. About the OpportunitiesRandstad is seeking candidates for a temporary opportunity to work with a well known leading global data, analytics and credit reporting company. About youRandstad is seeking individuals with experience in both a call centre environment and administration processing experience. In this role you will be responsible for providing a high level of customer service in a busy call centre with some processing involved in the role. Customer service is a key element of an organisation’s success and therefore we are looking for the best of the best!Key ResponsibilitiesRespond to client and consumer queries in a timely manner meeting KPI’s, providing excellent customer serviceHandle complaints in a highly professional mannerExecute the fulfilment/delivery of all product and services in accordance with SLA’s, following standard processes and proceduresEnsure quality of products and services delivered to clients and consumers by following processes and attention to detailProactively liaise with management to ensure Operations is adequately resourced to meet client’s expectationsSupport internal teams with client issues, escalations, outages etc as neededUndertake either Service Desk or Fulfilment activities as directed from time to time by Team Leader / Operations Manager.About the role1 - 2 years experience in a similar role $30.49 per hour + super Available immediately until the 31/12/2021 Must be available to attend a virtual assessment centre on Thursday the 10th of June 9:00am - 1:00pm. RequirementsSuccessful candidates will have a minimum of 1 year experience within the call centre and processing environment and have excellent verbal and written communication skills. Our client prides themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. You will be competent in using office software and have the skills required to adapt to new systems.What’s in it for you?You will receive the opportunity to develop your customer service and call centre skills!If this sounds like the perfect role for you, what are you waiting for? APPLY NOW! Make sure you attach your CV. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brisbane, queensland
        • permanent
        • full-time
        Randstad are proud to have recently partnered with a newly established Energy company, ReAmped Energy. ReAmped Energy is an independent electricity provider who looks to rethink the electricity market across Australia. They are known for their excellent customer service and customer satisfaction. ReAmped Energy is Australia’s fastest growing energy company. Instead of call centres ReAmped Energy offers a fast online chat service which is better than being on hold! Randstad are seeking multiple customer experience specialists for a 12 week contract based within the Brisbane CBD. In this role you will be responsible for answering customer queries through different platforms such as phone, web chat, social media and email. About the role: 12 week temporary contract with the potential opportunity to go permanent. $28.53 per hour + super Support the business strategies, plans and proceduresEnsure set goals for performance and growth are achievedPromote company culture and vision and valuesSupport all segments in answering customer enquiries via email, calls and social mediaLive chat cover, including weekendsPartake in regular coaching and trainingEnsure regulatory and legal compliance is adhered toAdhere to KPI’sRespond promptly to customer queriesResolve customer complaintsAbout you:2+ years complaint management experience3+ years customer service experienceGood understanding of legal regulatoryExcellent interpersonal skillsExcellent written and verbal communication skillsGood time management and organisational skillsAbility to work autonomouslyTeam playerPeople personReAmped Energy is looking for outstanding customer experience specialists who are not just counted as a number but want to be a part of a great team culture. If you are looking for a career within the Energy Industry this could be the opportunity for you. Please apply with your resume attached! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad are proud to have recently partnered with a newly established Energy company, ReAmped Energy. ReAmped Energy is an independent electricity provider who looks to rethink the electricity market across Australia. They are known for their excellent customer service and customer satisfaction. ReAmped Energy is Australia’s fastest growing energy company. Instead of call centres ReAmped Energy offers a fast online chat service which is better than being on hold! Randstad are seeking multiple customer experience specialists for a 12 week contract based within the Brisbane CBD. In this role you will be responsible for answering customer queries through different platforms such as phone, web chat, social media and email. About the role: 12 week temporary contract with the potential opportunity to go permanent. $28.53 per hour + super Support the business strategies, plans and proceduresEnsure set goals for performance and growth are achievedPromote company culture and vision and valuesSupport all segments in answering customer enquiries via email, calls and social mediaLive chat cover, including weekendsPartake in regular coaching and trainingEnsure regulatory and legal compliance is adhered toAdhere to KPI’sRespond promptly to customer queriesResolve customer complaintsAbout you:2+ years complaint management experience3+ years customer service experienceGood understanding of legal regulatoryExcellent interpersonal skillsExcellent written and verbal communication skillsGood time management and organisational skillsAbility to work autonomouslyTeam playerPeople personReAmped Energy is looking for outstanding customer experience specialists who are not just counted as a number but want to be a part of a great team culture. If you are looking for a career within the Energy Industry this could be the opportunity for you. Please apply with your resume attached! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brisbane, queensland
        • permanent
        • AU$48,000 - AU$49,000 per year
        • full-time
        Randstad is working with a well-known telecommunications organisation based in the heart of Brisbane. We are looking for enthusiastic call centre professionals that are willing to go the extra mile for their customers. You are the first point of contact with our client’s customers. Your role will be to ensure that you are providing high quality customer service and assisting customers with their troubleshooting enquiries. About youYou will have previous customer service / call centre experience. Experience troubleshooting. A can-do positive attitude, and someone who has a genuine desire to help people.Your conversational persona will shine through to our customers and allow you to remain friendly and calmYou'll have exceptional customer service skills that will see you empathise with your customersAbout the roleThis is a Full Time role, working Monday to FridayHours are on a rotating roster 7am to 7pm up to 8 hours per day).Training is provided. 6 weeks training program leading into a 3 week academy$48,000 per annum + superRequirements of the roleFull Australian working rightsAvailable 5 days per week. (Monday to Friday)Must be available to start the 7th of June Will be required to pass a criminal history check At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad is working with a well-known telecommunications organisation based in the heart of Brisbane. We are looking for enthusiastic call centre professionals that are willing to go the extra mile for their customers. You are the first point of contact with our client’s customers. Your role will be to ensure that you are providing high quality customer service and assisting customers with their troubleshooting enquiries. About youYou will have previous customer service / call centre experience. Experience troubleshooting. A can-do positive attitude, and someone who has a genuine desire to help people.Your conversational persona will shine through to our customers and allow you to remain friendly and calmYou'll have exceptional customer service skills that will see you empathise with your customersAbout the roleThis is a Full Time role, working Monday to FridayHours are on a rotating roster 7am to 7pm up to 8 hours per day).Training is provided. 6 weeks training program leading into a 3 week academy$48,000 per annum + superRequirements of the roleFull Australian working rightsAvailable 5 days per week. (Monday to Friday)Must be available to start the 7th of June Will be required to pass a criminal history check At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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