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    5 jobs found in newmarket, queensland

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        • brisbane, queensland
        • temporary
        • AU$26.00 - AU$30.00, per hour, Opportunity to go permanent!
        • full-time
        The Opportunity We are excited to be partnering with this nationwide established brand. With different sites across Brisbane, our client looks after residential and commercial sectors and is now seeking an Outbound call centre operator to join their growing team in the southern suburbs of Brisbane The Role This is an excellent opportunity for a self-starter with a can-do attitude to support their team. You will provide exceptional customer service to new and pre-existing customers in an on going basis Monday to Friday. This role will involve: Renewing customers annual serviceWarm outbound sales calls Obtaining and entering accurately customers informationScheduling jobs into their booking system Achieving daily KPI’s The Like MindProven track record in a customer service environmentSound influencing, negotiation and interpersonal skillsThe ability to work at a fast pace while maintaining attention to detailThe ability to work autonomously and within a teamA high level of Computer literacy (Microsoft Office suite) If you have the passion and drive for sales and are not scared to pick up the phone and make the call, please don’t hesitate to contact our Business support team at Randstad. Please click on the ‘Apply’ button to be considered for this amazing opportunity and don’t miss out on this amazing opportunity. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        The Opportunity We are excited to be partnering with this nationwide established brand. With different sites across Brisbane, our client looks after residential and commercial sectors and is now seeking an Outbound call centre operator to join their growing team in the southern suburbs of Brisbane The Role This is an excellent opportunity for a self-starter with a can-do attitude to support their team. You will provide exceptional customer service to new and pre-existing customers in an on going basis Monday to Friday. This role will involve: Renewing customers annual serviceWarm outbound sales calls Obtaining and entering accurately customers informationScheduling jobs into their booking system Achieving daily KPI’s The Like MindProven track record in a customer service environmentSound influencing, negotiation and interpersonal skillsThe ability to work at a fast pace while maintaining attention to detailThe ability to work autonomously and within a teamA high level of Computer literacy (Microsoft Office suite) If you have the passion and drive for sales and are not scared to pick up the phone and make the call, please don’t hesitate to contact our Business support team at Randstad. Please click on the ‘Apply’ button to be considered for this amazing opportunity and don’t miss out on this amazing opportunity. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brisbane, queensland
        • temporary
        • full-time
        Randstad have had the opportunity to partner with a well known leading global company. The roles will be located in Brisbane CBD on Adelaide street. We are looking for multiple Processing Officers and multiple Service Desk Officers. About the OpportunitiesRandstad is seeking candidates for a temporary opportunity to work with a well known leading global data, analytics and credit reporting company. About youRandstad is seeking individuals with experience in both a call centre environment and administration processing experience. In this role you will be responsible for providing a high level of customer service in a busy call centre with some processing involved in the role. Customer service is a key element of an organisation’s success and therefore we are looking for the best of the best!Key ResponsibilitiesRespond to client and consumer queries in a timely manner meeting KPI’s, providing excellent customer serviceHandle complaints in a highly professional mannerExecute the fulfilment/delivery of all product and services in accordance with SLA’s, following standard processes and proceduresEnsure quality of products and services delivered to clients and consumers by following processes and attention to detailProactively liaise with management to ensure Operations is adequately resourced to meet client’s expectationsSupport internal teams with client issues, escalations, outages etc as neededUndertake either Service Desk or Fulfilment activities as directed from time to time by Team Leader / Operations Manager.About the role1 - 2 years experience in a similar role $30.49 per hour + super Available immediately until the 31/12/2021 Must be available to attend a virtual assessment centre on Thursday the 10th of June 9:00am - 1:00pm. RequirementsSuccessful candidates will have a minimum of 1 year experience within the call centre and processing environment and have excellent verbal and written communication skills. Our client prides themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. You will be competent in using office software and have the skills required to adapt to new systems.What’s in it for you?You will receive the opportunity to develop your customer service and call centre skills!If this sounds like the perfect role for you, what are you waiting for? APPLY NOW! Make sure you attach your CV. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad have had the opportunity to partner with a well known leading global company. The roles will be located in Brisbane CBD on Adelaide street. We are looking for multiple Processing Officers and multiple Service Desk Officers. About the OpportunitiesRandstad is seeking candidates for a temporary opportunity to work with a well known leading global data, analytics and credit reporting company. About youRandstad is seeking individuals with experience in both a call centre environment and administration processing experience. In this role you will be responsible for providing a high level of customer service in a busy call centre with some processing involved in the role. Customer service is a key element of an organisation’s success and therefore we are looking for the best of the best!Key ResponsibilitiesRespond to client and consumer queries in a timely manner meeting KPI’s, providing excellent customer serviceHandle complaints in a highly professional mannerExecute the fulfilment/delivery of all product and services in accordance with SLA’s, following standard processes and proceduresEnsure quality of products and services delivered to clients and consumers by following processes and attention to detailProactively liaise with management to ensure Operations is adequately resourced to meet client’s expectationsSupport internal teams with client issues, escalations, outages etc as neededUndertake either Service Desk or Fulfilment activities as directed from time to time by Team Leader / Operations Manager.About the role1 - 2 years experience in a similar role $30.49 per hour + super Available immediately until the 31/12/2021 Must be available to attend a virtual assessment centre on Thursday the 10th of June 9:00am - 1:00pm. RequirementsSuccessful candidates will have a minimum of 1 year experience within the call centre and processing environment and have excellent verbal and written communication skills. Our client prides themselves in their strong team cultures and therefore you will need to be able to thrive in a team based environment. You will be competent in using office software and have the skills required to adapt to new systems.What’s in it for you?You will receive the opportunity to develop your customer service and call centre skills!If this sounds like the perfect role for you, what are you waiting for? APPLY NOW! Make sure you attach your CV. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brisbane, queensland
        • permanent
        • full-time
        Randstad are proud to have recently partnered with a newly established Energy company, ReAmped Energy. ReAmped Energy is an independent electricity provider who looks to rethink the electricity market across Australia. They are known for their excellent customer service and customer satisfaction. ReAmped Energy is Australia’s fastest growing energy company. Instead of call centres ReAmped Energy offers a fast online chat service which is better than being on hold! Randstad are seeking multiple customer experience specialists for a 12 week contract based within the Brisbane CBD. In this role you will be responsible for answering customer queries through different platforms such as phone, web chat, social media and email. About the role: 12 week temporary contract with the potential opportunity to go permanent. $28.53 per hour + super Support the business strategies, plans and proceduresEnsure set goals for performance and growth are achievedPromote company culture and vision and valuesSupport all segments in answering customer enquiries via email, calls and social mediaLive chat cover, including weekendsPartake in regular coaching and trainingEnsure regulatory and legal compliance is adhered toAdhere to KPI’sRespond promptly to customer queriesResolve customer complaintsAbout you:2+ years complaint management experience3+ years customer service experienceGood understanding of legal regulatoryExcellent interpersonal skillsExcellent written and verbal communication skillsGood time management and organisational skillsAbility to work autonomouslyTeam playerPeople personReAmped Energy is looking for outstanding customer experience specialists who are not just counted as a number but want to be a part of a great team culture. If you are looking for a career within the Energy Industry this could be the opportunity for you. Please apply with your resume attached! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad are proud to have recently partnered with a newly established Energy company, ReAmped Energy. ReAmped Energy is an independent electricity provider who looks to rethink the electricity market across Australia. They are known for their excellent customer service and customer satisfaction. ReAmped Energy is Australia’s fastest growing energy company. Instead of call centres ReAmped Energy offers a fast online chat service which is better than being on hold! Randstad are seeking multiple customer experience specialists for a 12 week contract based within the Brisbane CBD. In this role you will be responsible for answering customer queries through different platforms such as phone, web chat, social media and email. About the role: 12 week temporary contract with the potential opportunity to go permanent. $28.53 per hour + super Support the business strategies, plans and proceduresEnsure set goals for performance and growth are achievedPromote company culture and vision and valuesSupport all segments in answering customer enquiries via email, calls and social mediaLive chat cover, including weekendsPartake in regular coaching and trainingEnsure regulatory and legal compliance is adhered toAdhere to KPI’sRespond promptly to customer queriesResolve customer complaintsAbout you:2+ years complaint management experience3+ years customer service experienceGood understanding of legal regulatoryExcellent interpersonal skillsExcellent written and verbal communication skillsGood time management and organisational skillsAbility to work autonomouslyTeam playerPeople personReAmped Energy is looking for outstanding customer experience specialists who are not just counted as a number but want to be a part of a great team culture. If you are looking for a career within the Energy Industry this could be the opportunity for you. Please apply with your resume attached! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brisbane, queensland
        • contract
        • AU$60 - AU$60,000 per year
        • full-time
        Southside location - Eight Mile Plains Parking available on site Contracts to start in June Full time roles, $28+ per hour + super Randstad are currently pipelining for claims officers for temporary contracts at an industry leading insurance company. They are Queensland’s number one provider and are looking to engage with eager, resilient and highly adaptable customer service officers for upcoming opportunities! This can be an amazing opportunity for someone from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture, support and training. You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. There will be responsibility over driving efficiency of claims through negotiation.Key AccountabilitiesTaking high volume inbound calls from affected members during storm seasonManage end to end claims for determination and payment of claims within the set KPIsUnderstanding of Motor and Property insurance advantageousProvide customers with optimal customer service including quality and timely decisionsDevelop specific knowledge around individual claimsManage policies and procedures and meet legislative and business requirementsWhat's in it for you?Work for Queensland's leading insurer6 month contract with potential for extensionMonday - Friday Roster 7am-7pmOvertime on offer if you are looking for more hours (OT Rates $$)Phenomonal training and supportDrive to work - no more public transport!Cafe on siteFlexilble work arrangements after training periodHighly desirable:Experience in customer service - call centre desirableHospitality and Retail experience encouragedAbility to navigate dual screensIntermediate computer literacy and high attention to detailBe open and eager to learn new process and new systemsStrong communication skills and proven experience in negotiation and managing difficult callsBe adaptable and agile in their learning style as well as efficient and motivated to deliver resultsPrevious exposure to insurance and claims (Motor and Property would be advantageous)If you are interested, please submit your resume today! Successfully shortlisted candidates will be contacted ASAP. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Southside location - Eight Mile Plains Parking available on site Contracts to start in June Full time roles, $28+ per hour + super Randstad are currently pipelining for claims officers for temporary contracts at an industry leading insurance company. They are Queensland’s number one provider and are looking to engage with eager, resilient and highly adaptable customer service officers for upcoming opportunities! This can be an amazing opportunity for someone from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture, support and training. You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. There will be responsibility over driving efficiency of claims through negotiation.Key AccountabilitiesTaking high volume inbound calls from affected members during storm seasonManage end to end claims for determination and payment of claims within the set KPIsUnderstanding of Motor and Property insurance advantageousProvide customers with optimal customer service including quality and timely decisionsDevelop specific knowledge around individual claimsManage policies and procedures and meet legislative and business requirementsWhat's in it for you?Work for Queensland's leading insurer6 month contract with potential for extensionMonday - Friday Roster 7am-7pmOvertime on offer if you are looking for more hours (OT Rates $$)Phenomonal training and supportDrive to work - no more public transport!Cafe on siteFlexilble work arrangements after training periodHighly desirable:Experience in customer service - call centre desirableHospitality and Retail experience encouragedAbility to navigate dual screensIntermediate computer literacy and high attention to detailBe open and eager to learn new process and new systemsStrong communication skills and proven experience in negotiation and managing difficult callsBe adaptable and agile in their learning style as well as efficient and motivated to deliver resultsPrevious exposure to insurance and claims (Motor and Property would be advantageous)If you are interested, please submit your resume today! Successfully shortlisted candidates will be contacted ASAP. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • brisbane, queensland
        • permanent
        • AU$48,000 - AU$49,000 per year
        • full-time
        Randstad is working with a well-known telecommunications organisation based in the heart of Brisbane. We are looking for enthusiastic call centre professionals that are willing to go the extra mile for their customers. You are the first point of contact with our client’s customers. Your role will be to ensure that you are providing high quality customer service and assisting customers with their troubleshooting enquiries. About youYou will have previous customer service / call centre experience. Experience troubleshooting. A can-do positive attitude, and someone who has a genuine desire to help people.Your conversational persona will shine through to our customers and allow you to remain friendly and calmYou'll have exceptional customer service skills that will see you empathise with your customersAbout the roleThis is a Full Time role, working Monday to FridayHours are on a rotating roster 7am to 7pm up to 8 hours per day).Training is provided. 6 weeks training program leading into a 3 week academy$48,000 per annum + superRequirements of the roleFull Australian working rightsAvailable 5 days per week. (Monday to Friday)Must be available to start the 7th of June Will be required to pass a criminal history check At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad is working with a well-known telecommunications organisation based in the heart of Brisbane. We are looking for enthusiastic call centre professionals that are willing to go the extra mile for their customers. You are the first point of contact with our client’s customers. Your role will be to ensure that you are providing high quality customer service and assisting customers with their troubleshooting enquiries. About youYou will have previous customer service / call centre experience. Experience troubleshooting. A can-do positive attitude, and someone who has a genuine desire to help people.Your conversational persona will shine through to our customers and allow you to remain friendly and calmYou'll have exceptional customer service skills that will see you empathise with your customersAbout the roleThis is a Full Time role, working Monday to FridayHours are on a rotating roster 7am to 7pm up to 8 hours per day).Training is provided. 6 weeks training program leading into a 3 week academy$48,000 per annum + superRequirements of the roleFull Australian working rightsAvailable 5 days per week. (Monday to Friday)Must be available to start the 7th of June Will be required to pass a criminal history check At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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