eoi aps5/6 case manager.

We are seeking expressions of interest from experienced and motivated individuals to fill upcoming APS5 and APS6 Case Manager roles. As a Case Manager, you will play a critical role in supporting clients through tailored case management services and contributing to meaningful outcomes for individuals and communities.

These positions offer the opportunity to work in a fast-paced, client-focused environment, where your skills in assessment, coordination, and communication will be highly valued.

Key Responsibilities

Depending on the level (APS5 or APS6), your responsibilities may include:

• Managing a caseload of clients with professionalism and empathy

• Conducting assessments and developing case plans tailored to individual needs

• Liaising with internal and external stakeholders to coordinate services and support

• Monitoring client progress and outcomes, maintaining accurate records

• Preparing reports, correspondence, and briefings

• Providing mentoring or guidance to less experienced staff (APS6)

What We’re Looking For

• Strong interpersonal and communication skills

• Experience in case management, service delivery, or client support roles

• Ability to manage competing priorities and make sound decisions

• A collaborative approach and commitment to client-focused outcomes

• Knowledge of government programs or human services (desirable)

Eligibility

• Australian citizenship is required

• Ability to obtain and maintain a security clearance (Baseline or higher)

• Relevant qualifications in social work, psychology, human services, or related fields are desirable

Next Steps

We will review all EOIs, and if you are assessed as suitable, a member of our team will contact you to discuss potential opportunities further.