service advisor.

We are looking for a Service Advisor to join and be a part of a respected and growing automotive group.

This position offers an opportunity to be a part of a family owned business that has a strong community focus all within a supportive work environment. If you're ready to make an impact and grow with a leading group of companies, then this role is for you.

About the role:

As a Service Advisor, you will be the frontline for customer service and sales, managing customer interactions, and performing general administration and office duties to ensure a high level of customer support.

• Provide customer service via phone and email.
• Make bookings for customers.
• Answer customer queries.
• Liaise face-to-face with customers.
• Collaborate with the service workshop and spare parts team members.
• Explain repairs to customers (knowledge training will be provided).
• Manage invoicing.
• Manage Work in Progress (WIP).
• Stay up to date with Manufacturer training and guidelines.
• Build ongoing professional relationships with customers.

What you will need:

In order to take up this great opportunity, the successful applicant will require the following skills and experience

• While not essential, 3+ years of experience in the automotive industry would be highly regarded.
• Strong data entry abilities coupled with meticulous attention to detail.
• Excellent leadership, communication, influencing, and interpersonal skills.
• The capability to successfully clear a police check.

What We Can Offer:

• 60K to 75K + Superannuation
• Permanent Job opportunity
• A supportive team environment

Your Next Steps:

If you feel you have the skills and experience to be a success in this role apply now with a current resume, for more information or a confidential discussion about your next career move

Please contact Jemma on jemma.aitken@randstad.com.au or on 0467 962 096.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.