1. Provide Service Desk OperationsMajor Actions• Maintain an ITIL compliant service desk for incident and problem management. • Taking full responsibility for customer service experience and consistently striving to deliver high quality ICT support. • Receive, log and report on incoming service requests and ensuring customers are regularly informed on the progress of their request. • Use judgment and problem-solving skills to provide Service Desk services,
1. Provide Service Desk OperationsMajor Actions• Maintain an ITIL compliant service desk for incident and problem management. • Taking full responsibility for customer service experience and consistently striving to deliver high quality ICT support. • Receive, log and report on incoming service requests and ensuring customers are regularly informed on the progress of their request. • Use judgment and problem-solving skills to provide Service Desk services,
My client is a Government organisation who are currently undertaking an enterprise wide digital transformation with a specific focus on CRM and ticketing systems (transport, entertainment, events etc. - not service desk ticketing systems). As such they have a 12 month contract requirement for a Technical Business Analyst with specific experience working in this arena to come on board and offer their expertise to ensure the successful delivery of these pla
My client is a Government organisation who are currently undertaking an enterprise wide digital transformation with a specific focus on CRM and ticketing systems (transport, entertainment, events etc. - not service desk ticketing systems). As such they have a 12 month contract requirement for a Technical Business Analyst with specific experience working in this arena to come on board and offer their expertise to ensure the successful delivery of these pla
My client is a Government organisation who are currently undertaking an enterprise wide digital transformation with a specific focus on CRM and ticketing systems integration (transport, entertainment, events etc. - not service desk ticketing systems). As such they have a 12 month contract requirement for a SQL Database Developer with specific experience working in this arena to come on board and offer their expertise to ensure the successful integration o
My client is a Government organisation who are currently undertaking an enterprise wide digital transformation with a specific focus on CRM and ticketing systems integration (transport, entertainment, events etc. - not service desk ticketing systems). As such they have a 12 month contract requirement for a SQL Database Developer with specific experience working in this arena to come on board and offer their expertise to ensure the successful integration o
My client is a Government organisation who are currently undertaking an enterprise wide digital transformation with a specific focus on CRM and ticketing systems integration (transport, entertainment, events etc. - not service desk ticketing systems). As such they have a 12 month contract requirement for a Project Manager with specific experience delivering projects in this arena to come on board and offer their expertise and drive the successful delivery
My client is a Government organisation who are currently undertaking an enterprise wide digital transformation with a specific focus on CRM and ticketing systems integration (transport, entertainment, events etc. - not service desk ticketing systems). As such they have a 12 month contract requirement for a Project Manager with specific experience delivering projects in this arena to come on board and offer their expertise and drive the successful delivery
The purpose of this role is to support the Cloud Hybrid Infrastructure Program Manager, managing the incomingproject requests from scoping, estimating, planning and delivery. Spanning Public and Private Cloud services,Database, Backup and Restore Operating Systems Services. Working with various IT Infrastructure PlatformManagers, DevSecOps & business stakeholders to develop realistic and achievable scheduled, resourceplanning, using all the Project Managem
The purpose of this role is to support the Cloud Hybrid Infrastructure Program Manager, managing the incomingproject requests from scoping, estimating, planning and delivery. Spanning Public and Private Cloud services,Database, Backup and Restore Operating Systems Services. Working with various IT Infrastructure PlatformManagers, DevSecOps & business stakeholders to develop realistic and achievable scheduled, resourceplanning, using all the Project Managem
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