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    2 jobs found in Keysborough, Victoria

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      • scoresby, victoria
      • permanent
      • AU$61,000 per year
      • full-time
      Our client is the the country's largest automotive financier. With over 30 years’ experience in the Australian market, they pride themselves on providing exceptional customer service and support to their customers. Well trusted by Australians and small businesses, they support them with vehicle finance and insurance, warranty solutions, fleet management services, commercial hire purchase and wholesale purchase.Due to growth, they have multiple Full Time and Part Time opportunities available. Here you’ll enjoy working on campus-style hybrid/flexible working environment surrounded by natural green spaces with a gym, café, and plenty of free parking on campus. Day to day this role will see you: Engaging with customers to provide solutions to their car loans & insurance queriesAssisting our customers to meet their vehicle finance needsProviding excellent customer service at all timesBringing your own unique personality to the callProblem solving any concernsMeeting the high standards expected within our culture and customer expectations such as call handling times and call quality You’ll be successful in this role if you have:Previous customer service experiencePassion for helping othersThe ability to listen, engage with and understand customers needsThe ability to work both autonomously and as part of a teamExcellent written and professional verbal communication skillsSelf-motivated and willing to learnDemonstrated experience using Microsoft Office packagesAbility to work across multiple technology platforms and monitors Training and Induction: You will receive comprehensive training, which will be full time Monday to Friday, 8:45am-5pm. For part time workers you will need to be available for training full time.You must have the ability to work flexibly, as we operate on a roster, which means your full-time hours can be scheduled between 8:30am – 7pm, Monday – FridayThis role is offering a $61,000 salary packageTo register your interest, please apply now and one of our team members will be in touch. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Our client is the the country's largest automotive financier. With over 30 years’ experience in the Australian market, they pride themselves on providing exceptional customer service and support to their customers. Well trusted by Australians and small businesses, they support them with vehicle finance and insurance, warranty solutions, fleet management services, commercial hire purchase and wholesale purchase.Due to growth, they have multiple Full Time and Part Time opportunities available. Here you’ll enjoy working on campus-style hybrid/flexible working environment surrounded by natural green spaces with a gym, café, and plenty of free parking on campus. Day to day this role will see you: Engaging with customers to provide solutions to their car loans & insurance queriesAssisting our customers to meet their vehicle finance needsProviding excellent customer service at all timesBringing your own unique personality to the callProblem solving any concernsMeeting the high standards expected within our culture and customer expectations such as call handling times and call quality You’ll be successful in this role if you have:Previous customer service experiencePassion for helping othersThe ability to listen, engage with and understand customers needsThe ability to work both autonomously and as part of a teamExcellent written and professional verbal communication skillsSelf-motivated and willing to learnDemonstrated experience using Microsoft Office packagesAbility to work across multiple technology platforms and monitors Training and Induction: You will receive comprehensive training, which will be full time Monday to Friday, 8:45am-5pm. For part time workers you will need to be available for training full time.You must have the ability to work flexibly, as we operate on a roster, which means your full-time hours can be scheduled between 8:30am – 7pm, Monday – FridayThis role is offering a $61,000 salary packageTo register your interest, please apply now and one of our team members will be in touch. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      • melbourne, victoria
      • temporary
      • AU$29.59 per hour
      • full-time
      Company OverviewAn exciting opportunity to join a top four bank on a 6 month contract with the opportunity to go permanent in their inbound banking support team. Day to day this role will see calls and assisting business customers with access to an online banking platform. It will see you utilise your strong rapport building skills, and passion for helping customers to offer a superior service to customers. This is a truly unique opportunity to kickstart your career in the banking sector.Key ResponsibilitiesActing as the first point of contact for business customersHandle customer enquiries, resolving issues and managing any escalations regarding customers online platform accessProvide basic troubleshooting supportUpdate and maintain detailed customer records to ensure a high level of service with every interactionHandle any follow up calls as requiredContribute to business improvement Key RequirementsPrevious experience experience working in customer service environmentPrevious experience working in a call centre will be highly regardedExcellent verbal and written communication skills with a proven track record in building rapport with customersAn interest in developing a long term career working in the banking sectorAbility to work in fast paced environmentTech savvy and the ability to work across multiple systemsAvailable to work on a rotating roster Monday - Friday between 7.30am - 8pmAvailable to start work end of February based in Knox Application ProcessIf you meet the above criteria and this sounds like the opportunity you have been waiting for, please follow the links below to apply or for more information please contact Hannah Ebers.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
      Company OverviewAn exciting opportunity to join a top four bank on a 6 month contract with the opportunity to go permanent in their inbound banking support team. Day to day this role will see calls and assisting business customers with access to an online banking platform. It will see you utilise your strong rapport building skills, and passion for helping customers to offer a superior service to customers. This is a truly unique opportunity to kickstart your career in the banking sector.Key ResponsibilitiesActing as the first point of contact for business customersHandle customer enquiries, resolving issues and managing any escalations regarding customers online platform accessProvide basic troubleshooting supportUpdate and maintain detailed customer records to ensure a high level of service with every interactionHandle any follow up calls as requiredContribute to business improvement Key RequirementsPrevious experience experience working in customer service environmentPrevious experience working in a call centre will be highly regardedExcellent verbal and written communication skills with a proven track record in building rapport with customersAn interest in developing a long term career working in the banking sectorAbility to work in fast paced environmentTech savvy and the ability to work across multiple systemsAvailable to work on a rotating roster Monday - Friday between 7.30am - 8pmAvailable to start work end of February based in Knox Application ProcessIf you meet the above criteria and this sounds like the opportunity you have been waiting for, please follow the links below to apply or for more information please contact Hannah Ebers.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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