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4 jobs found in Bayswater, Victoria

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    • scoresby, victoria
    • permanent
    • AU$61,000 per year
    • full-time
    Our client is the largest automotive financier in the country. They are well trusted by Australians, supporting them with vehicle finance and insurance, warranty solutions, fleet management services, commercial hire purchase and wholesale purchase.They are seeking full time and part time Customer Service Representatives, to join their growing business. Your usual day in the office will include: Engaging with customers to provide solutions to their car loans & insurance queriesAssisting our customers to meet their vehicle finance needsProviding excellent customer service at all timesContributing to the success of our business through making recommendations for improvement and taking ownership of your own resultsMeeting the high standards expected within our culture and customer expectations such as call handling times and call quality Who we are looking for? Someone with proven experience in providing the best customer service Someone who can listen, engage with and understand customers needsSomeone with the proven ability to problem solve and work under pressureSomeone who is tech savvy, and is comfortable navigating multiple CRM systemsSomeone who is self motivated and drivenand finally someone who has excellent communication and interpersonal skills This role would be well suited to someone who has previous experience in a contact centre environment, and is used to working with targets and KPI's. You must have the capacity to work between Mon-Fri, on a rotating roster between 8:30am - 7pm.Training will commence in January for 3 weeks, full attendance is required.Here you’ll enjoy a campus-style hybrid/agile working environment surrounded by natural green spaces with a gym, cafe, and plenty of free parking on campus. If this sounds like you, please apply now or email your CV directly to daria.savic@randstad.com.au for a confidential chat.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Our client is the largest automotive financier in the country. They are well trusted by Australians, supporting them with vehicle finance and insurance, warranty solutions, fleet management services, commercial hire purchase and wholesale purchase.They are seeking full time and part time Customer Service Representatives, to join their growing business. Your usual day in the office will include: Engaging with customers to provide solutions to their car loans & insurance queriesAssisting our customers to meet their vehicle finance needsProviding excellent customer service at all timesContributing to the success of our business through making recommendations for improvement and taking ownership of your own resultsMeeting the high standards expected within our culture and customer expectations such as call handling times and call quality Who we are looking for? Someone with proven experience in providing the best customer service Someone who can listen, engage with and understand customers needsSomeone with the proven ability to problem solve and work under pressureSomeone who is tech savvy, and is comfortable navigating multiple CRM systemsSomeone who is self motivated and drivenand finally someone who has excellent communication and interpersonal skills This role would be well suited to someone who has previous experience in a contact centre environment, and is used to working with targets and KPI's. You must have the capacity to work between Mon-Fri, on a rotating roster between 8:30am - 7pm.Training will commence in January for 3 weeks, full attendance is required.Here you’ll enjoy a campus-style hybrid/agile working environment surrounded by natural green spaces with a gym, cafe, and plenty of free parking on campus. If this sounds like you, please apply now or email your CV directly to daria.savic@randstad.com.au for a confidential chat.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • melbourne, victoria
    • temporary
    • AU$30.00 - AU$32.00 per hour
    • full-time
    Our Client Continuing to lead the industry across Victoria, New South Wales and Queensland, our client boasts unprecedented success. Their successful Australian business supports home owners and builders alike. Focused on continuing to provide energy efficient solutions to their extensive and high profile client base. About the RoleIn this role you will be responsible for the timely and accurate coordination of all supply requirements for customers plus, the proficient order taking, clear and concise communication and liaison between customers, external and internal staff. About YouThe ideal candidate will have the following skills/ experience: A proven commitment to, and thorough understanding of the principles of customer serviceExperience within the manufacturing industry is desirable but not essentialWell spoken, articulate and positive when taking inbound callsA team player, with the ability to quickly build effective relationships with both internal and external teamsThe ability to perform well under pressure to achieve outcomesExcellent time management skills and attention to detailSound administrative and organisational skills with an ability to effectively set priorities and meet deadlinesGood computer literacy – proficient in MS Office and any CRM softwareApply TodayIf you are ready to take the next step, use the link below to apply. Please note this role is based in the office and requires you to be onsite Monday - Friday. Must be available to start the role within a week of being suceesful. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Our Client Continuing to lead the industry across Victoria, New South Wales and Queensland, our client boasts unprecedented success. Their successful Australian business supports home owners and builders alike. Focused on continuing to provide energy efficient solutions to their extensive and high profile client base. About the RoleIn this role you will be responsible for the timely and accurate coordination of all supply requirements for customers plus, the proficient order taking, clear and concise communication and liaison between customers, external and internal staff. About YouThe ideal candidate will have the following skills/ experience: A proven commitment to, and thorough understanding of the principles of customer serviceExperience within the manufacturing industry is desirable but not essentialWell spoken, articulate and positive when taking inbound callsA team player, with the ability to quickly build effective relationships with both internal and external teamsThe ability to perform well under pressure to achieve outcomesExcellent time management skills and attention to detailSound administrative and organisational skills with an ability to effectively set priorities and meet deadlinesGood computer literacy – proficient in MS Office and any CRM softwareApply TodayIf you are ready to take the next step, use the link below to apply. Please note this role is based in the office and requires you to be onsite Monday - Friday. Must be available to start the role within a week of being suceesful. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • melbourne, victoria
    • permanent
    • AU$30 - AU$45, per year, 10% Super
    • full-time
    Randstad are currently recruiting for a valued client based in Melbourne CBD. This is a contact centre Team Leader position, within an education department and involves taking inbound customer calls and managing a team. We are looking for candidates that are able to work full time hours, and have strong customer service and management skills. This role focuses on complaint resolutions within an early resolutions team. If you are looking for your next opportunity and are open to fixed term positions with the opportunity to stay with an organisation long term, this could be a great role for youAbout the position:Keep clear and consistent records of all complaint related actions in resolveCommunicate with complainants and stakeholders in a professional and timely mannerProvide training and coaching to new and less experienced team membersAdvise and support other team members with complex complaints and seek guidanceIdentify trends in complaints and opportunities for recommending systemic improvement ​Quality check correspondence of other team membersManage team mailboxesWork collaboratively as a team member, share information and support colleaguesIt is essential that you have previous experience in a customer service, call centre or a similar role.Excellent communication skills, verbal and writtenHighly adaptable to use multiple software systemsReliable and motivatedExperience in an inbound call centrePride yourself on your level of empathy and resilienceBe able to obtain and clear background clearances and police checksPrevious experience in call centre or in a phone based roleCustomer-centric and service-oriented mind-setAn interest in pursuing a career within the public sector Handle customer data and information with confidentialityHow to applyThese roles are highly sought after, please apply today.Please note, due to the volume of applications only shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are currently recruiting for a valued client based in Melbourne CBD. This is a contact centre Team Leader position, within an education department and involves taking inbound customer calls and managing a team. We are looking for candidates that are able to work full time hours, and have strong customer service and management skills. This role focuses on complaint resolutions within an early resolutions team. If you are looking for your next opportunity and are open to fixed term positions with the opportunity to stay with an organisation long term, this could be a great role for youAbout the position:Keep clear and consistent records of all complaint related actions in resolveCommunicate with complainants and stakeholders in a professional and timely mannerProvide training and coaching to new and less experienced team membersAdvise and support other team members with complex complaints and seek guidanceIdentify trends in complaints and opportunities for recommending systemic improvement ​Quality check correspondence of other team membersManage team mailboxesWork collaboratively as a team member, share information and support colleaguesIt is essential that you have previous experience in a customer service, call centre or a similar role.Excellent communication skills, verbal and writtenHighly adaptable to use multiple software systemsReliable and motivatedExperience in an inbound call centrePride yourself on your level of empathy and resilienceBe able to obtain and clear background clearances and police checksPrevious experience in call centre or in a phone based roleCustomer-centric and service-oriented mind-setAn interest in pursuing a career within the public sector Handle customer data and information with confidentialityHow to applyThese roles are highly sought after, please apply today.Please note, due to the volume of applications only shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • melbourne, victoria
    • temporary
    • full-time
    Excellent opportunity to work for one of Australia’s leading Insurance SpecialistsWe are recruiting multiple roles within their inbound customer service team, day to day you will be responsible for managing inbound calls from members in relation to payments. The roles are to start on 15th November - 31st December and are full time working Monday - Friday between 8.30am-6pm with possible extension and temp to perm opportinies. Key ResponsibilitiesHandle inbound calls from membersProcess payments on behalf of membersBuild rapport with members Update and maintain member recordsManage internal relationships with business stakeholdersWork within SLA'sKey RequirementsExcellent written and verbal communication skillsHigh level of attention to detail and accuracyPrevious experience working within customer service Quick learner comfortable using multipe systemsStrong stakeholder management skills To ApplyIf this sounds like an opportunity you are interested in please follow the links online to apply or contact Hannah Ebers for a confidential discussion.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Excellent opportunity to work for one of Australia’s leading Insurance SpecialistsWe are recruiting multiple roles within their inbound customer service team, day to day you will be responsible for managing inbound calls from members in relation to payments. The roles are to start on 15th November - 31st December and are full time working Monday - Friday between 8.30am-6pm with possible extension and temp to perm opportinies. Key ResponsibilitiesHandle inbound calls from membersProcess payments on behalf of membersBuild rapport with members Update and maintain member recordsManage internal relationships with business stakeholdersWork within SLA'sKey RequirementsExcellent written and verbal communication skillsHigh level of attention to detail and accuracyPrevious experience working within customer service Quick learner comfortable using multipe systemsStrong stakeholder management skills To ApplyIf this sounds like an opportunity you are interested in please follow the links online to apply or contact Hannah Ebers for a confidential discussion.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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