- Call Centre, Customer Service - Fraud and Scams Pay: $45 per hour + Super + Overtime RatesLocation: Parramatta Duration: 12-Month Contract (temp-to-perm opportunity)The RoleAs a Fraud and Scams Officer, you will operate within a high-volume inbound and outbound contact centre environment. You are responsible for the frontline detection, investigation, and mitigation of fraudulent activity. Your main responsibility is to monitor real-time alerts, assist cusCall Centre, Customer Service - Fraud and Scams Pay: $45 per hour + Super + Overtime RatesLocation: Parramatta Duration: 12-Month Contract (temp-to-perm opportunity)The RoleAs a Fraud and Scams Officer, you will operate within a high-volume inbound and outbound contact centre environment. You are responsible for the frontline detection, investigation, and mitigation of fraudulent activity. Your main responsibility is to monitor real-time alerts, assist cus
- Banking Dispute Resolution Specialist$38.99/hr + Super | Melbourne CBD | 6-Month ContractLeave the sales targets behind. Work for a national Ombudsman where you help solve disputes between banks and their customers. You will investigate facts, talk to both sides, and make fair decisions based on banking rules.What You’ll DoInvestigate: Review complaints about scams, loans, and credit cards.Problem Solve: Help banks and customers reach an agreement.Write DeBanking Dispute Resolution Specialist$38.99/hr + Super | Melbourne CBD | 6-Month ContractLeave the sales targets behind. Work for a national Ombudsman where you help solve disputes between banks and their customers. You will investigate facts, talk to both sides, and make fair decisions based on banking rules.What You’ll DoInvestigate: Review complaints about scams, loans, and credit cards.Problem Solve: Help banks and customers reach an agreement.Write De
- Become an outbound customer service representative in a financial institution who is focused on delivering exceptional outcomes that exceed their customers expectations!Your new roleThis is a very important role in the Collections team where you will be a key internal contact point in order to build relationships with customers, whilst working through collections accounts. This is a full time, permanent opportunity.Responsibilities include but are not limBecome an outbound customer service representative in a financial institution who is focused on delivering exceptional outcomes that exceed their customers expectations!Your new roleThis is a very important role in the Collections team where you will be a key internal contact point in order to build relationships with customers, whilst working through collections accounts. This is a full time, permanent opportunity.Responsibilities include but are not lim
- Hardship & Collections ConsultantCompany: Big 4 BankLocation: Parramatta, Sydney Contract: 9-month contract | Full-time | Mon–Sat roster potential for permanent contractRate: $38.99 p/h + superThe RoleWorking within the Customer Assist Team, you will manage accounts for customers facing financial difficulty. Your primary focus is to reach sustainable solutions for secured and unsecured portfolios, ensuring accounts are brought into order efficiently.ResponHardship & Collections ConsultantCompany: Big 4 BankLocation: Parramatta, Sydney Contract: 9-month contract | Full-time | Mon–Sat roster potential for permanent contractRate: $38.99 p/h + superThe RoleWorking within the Customer Assist Team, you will manage accounts for customers facing financial difficulty. Your primary focus is to reach sustainable solutions for secured and unsecured portfolios, ensuring accounts are brought into order efficiently.Respon
- Claims ConsultantThis is your opportunity to join a Global Insurance company with a great team culture! Our client is currently navigating an exciting period of change regarding how they manage their claims, and are looking for resilient, detail-oriented professionals to join the team to support their members through this transition.Key ResponsibilitiesSystem Updates: Execute manual workarounds and administrative tasks with 100% accuracy.Phone Advocacy: PrClaims ConsultantThis is your opportunity to join a Global Insurance company with a great team culture! Our client is currently navigating an exciting period of change regarding how they manage their claims, and are looking for resilient, detail-oriented professionals to join the team to support their members through this transition.Key ResponsibilitiesSystem Updates: Execute manual workarounds and administrative tasks with 100% accuracy.Phone Advocacy: Pr
