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7 Permanent Call centre & customer service jobs found in Hindmarsh, South Australia

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    • adelaide, south australia
    • permanent
    • full-time
    Randstad are working closely with a reputable client within the construction and power rental industry. We are seeking a Rental Coordinator to join the team. This role will offer career development and progression opportunities within a fun and supportive team environment.You will be responsible for coordinating company construction rental products, liaising business to business and providing a high level of customer service. Working within a vibrant team environment; you will be responsible for managing and maintaining equipment to ensure items are prepared and ready for re-rental.This position would suit a customer service focused individual with experience or high interest in machine operation, customer service and coordination.In addition to this, you will need to:Provide a high level of customer service incl B2B Coordinate freight of hire equipmentPrepare delivery schedule for following dayManage and maintain company rental assets through software programProvide product information (training provided)Manage internal enquiries via web, telephone and emailTo be successful for this position, you will need:Excellent communicationFun and vibrant personalityExcellent verbal and written communicationExcellent attention to detailRandstad is committed to identifying the perfect match between our clients, candidates and their true fit to the job. If you believe you are suited to this role, please apply via the link. If you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Turner and click apply now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are working closely with a reputable client within the construction and power rental industry. We are seeking a Rental Coordinator to join the team. This role will offer career development and progression opportunities within a fun and supportive team environment.You will be responsible for coordinating company construction rental products, liaising business to business and providing a high level of customer service. Working within a vibrant team environment; you will be responsible for managing and maintaining equipment to ensure items are prepared and ready for re-rental.This position would suit a customer service focused individual with experience or high interest in machine operation, customer service and coordination.In addition to this, you will need to:Provide a high level of customer service incl B2B Coordinate freight of hire equipmentPrepare delivery schedule for following dayManage and maintain company rental assets through software programProvide product information (training provided)Manage internal enquiries via web, telephone and emailTo be successful for this position, you will need:Excellent communicationFun and vibrant personalityExcellent verbal and written communicationExcellent attention to detailRandstad is committed to identifying the perfect match between our clients, candidates and their true fit to the job. If you believe you are suited to this role, please apply via the link. If you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Turner and click apply now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • permanent
    • full-time
    Randstad are working closely with a reputable client within the construction and power rental industry. We are seeking a Rental Coordinator to join the team. This role will offer career development and progression opportunities within a fun and supportive team environment.You will be responsible for coordinating company construction rental products, liaising business to business and providing a high level of customer service. Working within a vibrant team environment; you will be responsible for managing and maintaining equipment to ensure items are prepared and ready for re-rental.This position would suit a customer service focused individual with experience or high interest in machine operation, customer service and coordination.In addition to this, you will need to:Provide a high level of customer service incl B2B Coordinate freight of hire equipmentPrepare delivery schedule for following dayManage and maintain company rental assets through software programProvide product information (training provided)Manage internal enquiries via web, telephone and emailTo be successful for this position, you will need:Excellent communicationFun and vibrant personalityExcellent verbal and written communicationExcellent attention to detailRandstad is committed to identifying the perfect match between our clients, candidates and their true fit to the job. If you believe you are suited to this role, please apply via the link. If you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Turner and click apply now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are working closely with a reputable client within the construction and power rental industry. We are seeking a Rental Coordinator to join the team. This role will offer career development and progression opportunities within a fun and supportive team environment.You will be responsible for coordinating company construction rental products, liaising business to business and providing a high level of customer service. Working within a vibrant team environment; you will be responsible for managing and maintaining equipment to ensure items are prepared and ready for re-rental.This position would suit a customer service focused individual with experience or high interest in machine operation, customer service and coordination.In addition to this, you will need to:Provide a high level of customer service incl B2B Coordinate freight of hire equipmentPrepare delivery schedule for following dayManage and maintain company rental assets through software programProvide product information (training provided)Manage internal enquiries via web, telephone and emailTo be successful for this position, you will need:Excellent communicationFun and vibrant personalityExcellent verbal and written communicationExcellent attention to detailRandstad is committed to identifying the perfect match between our clients, candidates and their true fit to the job. If you believe you are suited to this role, please apply via the link. If you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Turner and click apply now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • permanent
    • AU$80,000 - AU$85,000 per year
    • full-time
    Your New CompanyLocated in the heart of the CBD, this is one of Australia’s largest banks. This organisation is celebrated for the level of support it provides their employees; their impact and safekeeping of the wider community, along with their dedication to helping customers and the community meet their goals. They are passionate about diversity and truly believe in putting people’s needs first every time. Your New Role You will be a passionate and motivated “people” person, who loves what you do! You’ll enjoy getting into the details, problem solving and provide a high quality service to those you are assisting. You will be able to work autonomously to help support customers by building strategies and implementing them across the customer base to assist with identifying and protecting them from fraud detection. In this role you will be able to think outside the box, whilst being adept in line with the bank’s policies and procedures. Key ResponsibilitiesMix of calls, data analysis and follow up within set timeframesAccurate data entry, ensuring policies and guidelines are followedNegotiating, problem solving and dealing with complex enquiries & complaintsAssisting customers every step of the way and ensuring their needs are metWhat you will bring to the teamExceptional customer service skills, with a customer centric mindsetExcellent communication skills, written and verbalAbility to build rapport and create sustainable relationships with our customers and stakeholdersAnalytical mindset & high attention to detailAbility to work with technology across multiple platformsBanking experience is desirable but not essential Benefits for you Opportunity to gain a permanent full-time role within one Australia’s largest banking institutesIndustry leading induction training with continued support from outstanding leadersExcellent work life balance and an ongoing hybrid working model supported (2 days WFH following training)Clear development pathway and growth opportunities, with large focus on internal promotionWellness facilities and programs for both yourself and your familyThese are full time permanent positions and the hours of work can be between Monday - Sunday on a rotating roster between the hours of 7am to 11:30pm. Rosters will be provided on a monthly basis so you can plan your commitments in advance. If you’re ready to expand your career and join a highly reputable company, attention your CV in MS Word format to Sarah Jane Turner and Tejal Chhanabhai. click APPLY NOW, Successful candidates will need to undertake background checks including criminal and financial.Applicants must be Australian/New Zealand citizens or Permanent Residents to be considered.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New CompanyLocated in the heart of the CBD, this is one of Australia’s largest banks. This organisation is celebrated for the level of support it provides their employees; their impact and safekeeping of the wider community, along with their dedication to helping customers and the community meet their goals. They are passionate about diversity and truly believe in putting people’s needs first every time. Your New Role You will be a passionate and motivated “people” person, who loves what you do! You’ll enjoy getting into the details, problem solving and provide a high quality service to those you are assisting. You will be able to work autonomously to help support customers by building strategies and implementing them across the customer base to assist with identifying and protecting them from fraud detection. In this role you will be able to think outside the box, whilst being adept in line with the bank’s policies and procedures. Key ResponsibilitiesMix of calls, data analysis and follow up within set timeframesAccurate data entry, ensuring policies and guidelines are followedNegotiating, problem solving and dealing with complex enquiries & complaintsAssisting customers every step of the way and ensuring their needs are metWhat you will bring to the teamExceptional customer service skills, with a customer centric mindsetExcellent communication skills, written and verbalAbility to build rapport and create sustainable relationships with our customers and stakeholdersAnalytical mindset & high attention to detailAbility to work with technology across multiple platformsBanking experience is desirable but not essential Benefits for you Opportunity to gain a permanent full-time role within one Australia’s largest banking institutesIndustry leading induction training with continued support from outstanding leadersExcellent work life balance and an ongoing hybrid working model supported (2 days WFH following training)Clear development pathway and growth opportunities, with large focus on internal promotionWellness facilities and programs for both yourself and your familyThese are full time permanent positions and the hours of work can be between Monday - Sunday on a rotating roster between the hours of 7am to 11:30pm. Rosters will be provided on a monthly basis so you can plan your commitments in advance. If you’re ready to expand your career and join a highly reputable company, attention your CV in MS Word format to Sarah Jane Turner and Tejal Chhanabhai. click APPLY NOW, Successful candidates will need to undertake background checks including criminal and financial.Applicants must be Australian/New Zealand citizens or Permanent Residents to be considered.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • permanent
    • full-time
    Do you want to work for a global recruitment agency that is a true market leader? Do you want to be inspired by those around you and benefit from continued mentoring and professional development? Join Randstad's Department of the Year 2021, where you too can share the success this team has achieved not only over the last year, but year on year!A unique opportunity has arisen for a recruitment consultant to join our Randstad Business Support division & partner with our major preferred supplier clients. This position presents outstanding earning potential, career growth opportunities and the chance to work with some of the biggest clients in the bulk customer service space. About your new roleThe Business Support team is looking for a recruitment consultant to join our Adelaide office. As a business support recruiter, you will focus on recruiting temporary & permanent employees that specialise in call centre and customer service.Typical Duties:Develop candidate attraction strategiesBusiness Development: build and sustain client relationshipsCandidate managementScreen and place potential candidatesManage end to end recruitment campaignsBe a subject-matter and market expert in call centre and volume customer serviceWhat you will need to exceedWe are looking for an adaptable, outgoing professional who is passionate about delivering the best service to partner with both candidates and clients in a consultative style. You'll have a can-do and positive outlook, seeking new ways to provide solutions within your industry for outstanding results.Previous experience in recruitment or strong customer service backgroundExperience working in a high-volume & customer focused environmentProactive and enjoy working in a fast-paced environmentYou enjoy sales, are not afraid to pick up the phone and are resilientYou like working closely with your team as well as independentlyWhat will you get in returnWe understand the importance of empowering you to achieve your best, this is why Randstad provides a detailed and supportive onboarding process for all new hires. You will be working with a supportive manager who has been in the recruitment industry in South Australia for 20 years, enabling you to harness the power of a dedicated team of recruitment consultants. You’ll be encouraged to develop your recruitment career and benefit from regular high-achiever incentives with attractive rewards. When you join Randstad, you’ll also benefit from an array of additional benefits including:Overseas work away program - allowing you to take up to 8 weeks work/ leave time in a different country Laptop Flexible working options An extra days leave for each year of serviceA day off on your birthday Volunteer leaveAccess to the share purchase scheme - Randstad contributes 100% of what you put in!Discounted gym memberships and Bupa healthcareFree access to Randstad's health and wellbeing programs - Yoga, Pilates, Meditation classes etcNationally recognised recruitment qualificationsClear defined career pathwaysNext steps to join our teamIf you are ready to apply for this opportunity, please click “Apply Now”. Have a question before applying? Please contact Samantha Evitts on samantha.evitts@randstad.com.au or call on 0421897233.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Do you want to work for a global recruitment agency that is a true market leader? Do you want to be inspired by those around you and benefit from continued mentoring and professional development? Join Randstad's Department of the Year 2021, where you too can share the success this team has achieved not only over the last year, but year on year!A unique opportunity has arisen for a recruitment consultant to join our Randstad Business Support division & partner with our major preferred supplier clients. This position presents outstanding earning potential, career growth opportunities and the chance to work with some of the biggest clients in the bulk customer service space. About your new roleThe Business Support team is looking for a recruitment consultant to join our Adelaide office. As a business support recruiter, you will focus on recruiting temporary & permanent employees that specialise in call centre and customer service.Typical Duties:Develop candidate attraction strategiesBusiness Development: build and sustain client relationshipsCandidate managementScreen and place potential candidatesManage end to end recruitment campaignsBe a subject-matter and market expert in call centre and volume customer serviceWhat you will need to exceedWe are looking for an adaptable, outgoing professional who is passionate about delivering the best service to partner with both candidates and clients in a consultative style. You'll have a can-do and positive outlook, seeking new ways to provide solutions within your industry for outstanding results.Previous experience in recruitment or strong customer service backgroundExperience working in a high-volume & customer focused environmentProactive and enjoy working in a fast-paced environmentYou enjoy sales, are not afraid to pick up the phone and are resilientYou like working closely with your team as well as independentlyWhat will you get in returnWe understand the importance of empowering you to achieve your best, this is why Randstad provides a detailed and supportive onboarding process for all new hires. You will be working with a supportive manager who has been in the recruitment industry in South Australia for 20 years, enabling you to harness the power of a dedicated team of recruitment consultants. You’ll be encouraged to develop your recruitment career and benefit from regular high-achiever incentives with attractive rewards. When you join Randstad, you’ll also benefit from an array of additional benefits including:Overseas work away program - allowing you to take up to 8 weeks work/ leave time in a different country Laptop Flexible working options An extra days leave for each year of serviceA day off on your birthday Volunteer leaveAccess to the share purchase scheme - Randstad contributes 100% of what you put in!Discounted gym memberships and Bupa healthcareFree access to Randstad's health and wellbeing programs - Yoga, Pilates, Meditation classes etcNationally recognised recruitment qualificationsClear defined career pathwaysNext steps to join our teamIf you are ready to apply for this opportunity, please click “Apply Now”. Have a question before applying? Please contact Samantha Evitts on samantha.evitts@randstad.com.au or call on 0421897233.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • permanent
    • full-time
    Randstad are working closely with a reputable client within the technology and software industry. The organisation is renowned and utilised by many large businesses and franchises across the globe for their provision of workforce management IT solutions.Working within a team environment and reporting to the Team Leader of Client Services; you will be responsible for providing high quality customer service to both clients and system users. Your phone manner will be professional, friendly and focused on upselling products and solutions as well as resolving customer queries in a timely fashion in alignment with excellent customer service and QA policies and procedures.This position would suit a customer service focused individual with experience or high interest in technology and software solutions and ability to upsell products based on the identification of customer needs.In order to be successful you will possess:Strong Call Centre experienceConfidence in recommending productsExcellent verbal and written communicationExperience or high interest with IT software products and solutionsPriority-setting and multi-tasking skillsIntermediate Microsoft Office skillsAs the successful client services officer, you will:Support customers via phone and emailAssist team and clients with general administrative tasksAdhere to call-quality processesProvide product solutions and recommendationsBuild rapport and relationships with key clientsDrive your own knowledge of WHS and business IT productsIf you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Turner and click apply now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are working closely with a reputable client within the technology and software industry. The organisation is renowned and utilised by many large businesses and franchises across the globe for their provision of workforce management IT solutions.Working within a team environment and reporting to the Team Leader of Client Services; you will be responsible for providing high quality customer service to both clients and system users. Your phone manner will be professional, friendly and focused on upselling products and solutions as well as resolving customer queries in a timely fashion in alignment with excellent customer service and QA policies and procedures.This position would suit a customer service focused individual with experience or high interest in technology and software solutions and ability to upsell products based on the identification of customer needs.In order to be successful you will possess:Strong Call Centre experienceConfidence in recommending productsExcellent verbal and written communicationExperience or high interest with IT software products and solutionsPriority-setting and multi-tasking skillsIntermediate Microsoft Office skillsAs the successful client services officer, you will:Support customers via phone and emailAssist team and clients with general administrative tasksAdhere to call-quality processesProvide product solutions and recommendationsBuild rapport and relationships with key clientsDrive your own knowledge of WHS and business IT productsIf you feel your skills match the above criteria please attention your CV in MS Word format to Sarah-Jane Turner and click apply now. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • permanent
    • full-time
    Randstad are currently seeking a standout client services officer to join a leading provider in the banking and finance industry on a permanent full time basis. About your roleYou will have a passion for the financial industry, while ensuring you drive an outstanding experience to all customers and clients while delivering accurately on the products and services. You will be working in a large contact centre environment servicing clients across Australia and New Zealand, taking inbound calls with high attention to detail. You will thrive within the corporate world with a focus on providing the best experience to the customers of our client via the phone, chat and emails. Understanding the customer’s situation, resolving their concerns and overcoming objections. Key Responsibilities include but not limited to:Answering inbound call, assisting with enquiries from business to business and business to consumer clientsYou will be responsible for driving customer outcomes across the business, ensuring customers get value from products and services offered.Be an advocate for the brand and increase customer satisfaction across all their channels.Perform workflow system and administrative updatesBuild rapport and valuable relationships within a businessAbility to deal with complexity and many unknowns in a decision process About you: 1+ years of customer service experience in a call centre, retail or hospitality environmentExposure to property, banking, insurance industry preferred but not essentialMust be an effective communicator, to articulate complex processes in a simple mannerYou must be enthusiastic and have a genuine passion for helping customersThe ability to work autonomously to make your own judgment, but also be a team player and thrive in a collaborative environment.Adaptable to learn new systems with speed and the ability to multitask Applications If you feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai and click apply now. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are currently seeking a standout client services officer to join a leading provider in the banking and finance industry on a permanent full time basis. About your roleYou will have a passion for the financial industry, while ensuring you drive an outstanding experience to all customers and clients while delivering accurately on the products and services. You will be working in a large contact centre environment servicing clients across Australia and New Zealand, taking inbound calls with high attention to detail. You will thrive within the corporate world with a focus on providing the best experience to the customers of our client via the phone, chat and emails. Understanding the customer’s situation, resolving their concerns and overcoming objections. Key Responsibilities include but not limited to:Answering inbound call, assisting with enquiries from business to business and business to consumer clientsYou will be responsible for driving customer outcomes across the business, ensuring customers get value from products and services offered.Be an advocate for the brand and increase customer satisfaction across all their channels.Perform workflow system and administrative updatesBuild rapport and valuable relationships within a businessAbility to deal with complexity and many unknowns in a decision process About you: 1+ years of customer service experience in a call centre, retail or hospitality environmentExposure to property, banking, insurance industry preferred but not essentialMust be an effective communicator, to articulate complex processes in a simple mannerYou must be enthusiastic and have a genuine passion for helping customersThe ability to work autonomously to make your own judgment, but also be a team player and thrive in a collaborative environment.Adaptable to learn new systems with speed and the ability to multitask Applications If you feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai and click apply now. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • permanent
    • full-time
    Randstad are looking for customer focused and sales driven individuals to join a fun and energetic culture for a full time - permanent position conveniently based in the CBD! You will be joining a successful community support team with a focus of providing excellent end to end customer experience. About you:Proven experience in providing excellent customer service and rapport buildingPrevious experience working and achieving KPIs and targetsSales or support experience within a contact centre environment Confident and positive can-do attitudeAbility to problem solve and negotiateTeam player and results drivenExcellent verbal and written communicationHighly adaptable to new software’s and programsThe drive for continuous improvement and career progressionRole Details : Answering incoming calls and providing outstanding customer serviceAbility to trouble shoot and assist with customer enquires, with a focus on customer satisfactionBeing a brand advocate and community leader within the customer support team Ability to build strong relations with their customersRotating roster - Monday through to Sunday 8am to 8pmMust be willing to obtain and pass a police clearanceMust be available to commence Mid July if successfulBenefits:Convenient location - CBDCompetitive salary package and bonus incentiveCareer progression - ongoing mentoring and development opportunitiesDiscounts on products and services Additional leave days on offer Vibrant culture with dress up days, Friday drinks and table tennisIf you feel your skills match the above criteria please upload your resume in MS Word format addressed to Tejal Chhanabhai and Zoe Minuzzo-Larsen. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are looking for customer focused and sales driven individuals to join a fun and energetic culture for a full time - permanent position conveniently based in the CBD! You will be joining a successful community support team with a focus of providing excellent end to end customer experience. About you:Proven experience in providing excellent customer service and rapport buildingPrevious experience working and achieving KPIs and targetsSales or support experience within a contact centre environment Confident and positive can-do attitudeAbility to problem solve and negotiateTeam player and results drivenExcellent verbal and written communicationHighly adaptable to new software’s and programsThe drive for continuous improvement and career progressionRole Details : Answering incoming calls and providing outstanding customer serviceAbility to trouble shoot and assist with customer enquires, with a focus on customer satisfactionBeing a brand advocate and community leader within the customer support team Ability to build strong relations with their customersRotating roster - Monday through to Sunday 8am to 8pmMust be willing to obtain and pass a police clearanceMust be available to commence Mid July if successfulBenefits:Convenient location - CBDCompetitive salary package and bonus incentiveCareer progression - ongoing mentoring and development opportunitiesDiscounts on products and services Additional leave days on offer Vibrant culture with dress up days, Friday drinks and table tennisIf you feel your skills match the above criteria please upload your resume in MS Word format addressed to Tejal Chhanabhai and Zoe Minuzzo-Larsen. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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