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    • modbury, south australia
    • contract
    • part-time
    Your New RoleFantastic opportunity for a casual customer service professional to join a global organisation. This role would be perfect for someone who is seeking flexibility in their life as the role offers flexible working arrangements. Your Main Responsibilities Process customer orders using mutliple databasesProviding excellent customer Service and Administration assistance to internal staff and external clientsEnter customer information into the databaseProvide customers with updates regarding their orders via the phoneTake inbound calls answering questions from the general public The Benefits Casual contract and hours availableView to go Permanent for high performersGreat work life balanceOn-going support and development About You Previous customer service/admin experience desired but not essentialAbility to work in a fast paced environmentA friendly and proactive attitude To be considered for this role, please hit APPLY NOW!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Your New RoleFantastic opportunity for a casual customer service professional to join a global organisation. This role would be perfect for someone who is seeking flexibility in their life as the role offers flexible working arrangements. Your Main Responsibilities Process customer orders using mutliple databasesProviding excellent customer Service and Administration assistance to internal staff and external clientsEnter customer information into the databaseProvide customers with updates regarding their orders via the phoneTake inbound calls answering questions from the general public The Benefits Casual contract and hours availableView to go Permanent for high performersGreat work life balanceOn-going support and development About You Previous customer service/admin experience desired but not essentialAbility to work in a fast paced environmentA friendly and proactive attitude To be considered for this role, please hit APPLY NOW!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • modbury, south australia
    • contract
    • part-time
    Randstad are recruiting for a global organisation. You will be working on contracts for large Government clients. This company employs an inclusive and diverse workforce, with a great office environment. As a customer service officer you will be the first point of contact. It is essential that you enjoy providing a high level of customer service and enjoy working in a lively, fast paced environment. What we are looking for are people who are resilient, have a positive attitude; strong customer service focus; and able to navigate around technology platforms, so if this sounds like you - then we want to hear from you! About you: MUST be an AUSTRALIAN CITIZENExcellent customer service and telephone mannerAbility to pass a police check and high level government clearanceIntermediate computer skills – Must meet a minimum of 30 WPM on a typing testMust be able to commence on 13th of SeptemberMust be available to work night shift (3pm – 12:00AM) Mon-FridayYou will need to be able to commit to a minimum of 22.5 hour and be available for 3 FULL days Duties: Manage inbound customer enquiriesManage multiple databases and computing systemsHandle customer data and information with confidentialityAccurately record customer information in the databaseBe comfortable processing documentation in relation to the COVID 19 Vaccine The benefits: Casual Assignment – after hours – week days 3pm to 12:00am – GREAT for those looking for flexibility in hoursWeekend work available (Saturday & Sunday 7am – 7pm)Work within a collaborative team with full training providedUse your customer service skills to gain experience industryInbound calls only, no salesOpportunity to progress your careerNorthern location close to public transport! Next steps If you are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai (tejal.chhanabhai@randstad.com.au) and Juanita Forster (juanita.forster@randstad.com.au) and click “apply now”. Please note only short listed candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are recruiting for a global organisation. You will be working on contracts for large Government clients. This company employs an inclusive and diverse workforce, with a great office environment. As a customer service officer you will be the first point of contact. It is essential that you enjoy providing a high level of customer service and enjoy working in a lively, fast paced environment. What we are looking for are people who are resilient, have a positive attitude; strong customer service focus; and able to navigate around technology platforms, so if this sounds like you - then we want to hear from you! About you: MUST be an AUSTRALIAN CITIZENExcellent customer service and telephone mannerAbility to pass a police check and high level government clearanceIntermediate computer skills – Must meet a minimum of 30 WPM on a typing testMust be able to commence on 13th of SeptemberMust be available to work night shift (3pm – 12:00AM) Mon-FridayYou will need to be able to commit to a minimum of 22.5 hour and be available for 3 FULL days Duties: Manage inbound customer enquiriesManage multiple databases and computing systemsHandle customer data and information with confidentialityAccurately record customer information in the databaseBe comfortable processing documentation in relation to the COVID 19 Vaccine The benefits: Casual Assignment – after hours – week days 3pm to 12:00am – GREAT for those looking for flexibility in hoursWeekend work available (Saturday & Sunday 7am – 7pm)Work within a collaborative team with full training providedUse your customer service skills to gain experience industryInbound calls only, no salesOpportunity to progress your careerNorthern location close to public transport! Next steps If you are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai (tejal.chhanabhai@randstad.com.au) and Juanita Forster (juanita.forster@randstad.com.au) and click “apply now”. Please note only short listed candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • permanent
    • full-time
    Randstad are working closely with a reputable client within the renewable energy space that is seeking a customer service superstar!!This role is a permanent full time position based in the Northern suburbs in a call centre setting. To be successful in this role, applicants will have an honest passion for providing a 5 star customer service experiences with a drive and motivation to continuously grow. Your phone manner will be professional, friendly and focused on solving customer queries in a timely fashion resolution focused. Your duties will includeProviding a 5 star level of customer serviceinbound customer calls in a call centre settingAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailNavigating multiple systems / databasesProblem solving and trouble shootingAssist and educate customers through your expertise and knowledge About youPassion for customer serviceProven experience within a call centre space OR providing high levels of customer serviceExcellent phone manner and a friendly consultative mannerResilient and looking for career growthExcellent verbal and written communicationTeam player, driven and goal orientatedThe ability to undertake administrative duties as required In order to be considered, you will need to upload your resume in MS Word format; and address it to Juanita Forster or Tejal Chhanabhai. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contactedAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are working closely with a reputable client within the renewable energy space that is seeking a customer service superstar!!This role is a permanent full time position based in the Northern suburbs in a call centre setting. To be successful in this role, applicants will have an honest passion for providing a 5 star customer service experiences with a drive and motivation to continuously grow. Your phone manner will be professional, friendly and focused on solving customer queries in a timely fashion resolution focused. Your duties will includeProviding a 5 star level of customer serviceinbound customer calls in a call centre settingAppointing and providing resolutions for the customer queriesSupport and build strong relationships with customers via phone and emailNavigating multiple systems / databasesProblem solving and trouble shootingAssist and educate customers through your expertise and knowledge About youPassion for customer serviceProven experience within a call centre space OR providing high levels of customer serviceExcellent phone manner and a friendly consultative mannerResilient and looking for career growthExcellent verbal and written communicationTeam player, driven and goal orientatedThe ability to undertake administrative duties as required In order to be considered, you will need to upload your resume in MS Word format; and address it to Juanita Forster or Tejal Chhanabhai. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contactedAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • permanent
    • full-time
    We are looking for sales driven individuals to join a fun and energetic culture for a permanent position conveniently based in the CBD!You will be focusing on building relationships with existing customers, re-engaging past customers and seeking out new customers, as well as achieving sales targets.Working within a supportive team environment for a front leading Telco, you will be working alongside some high performing sale’s representatives. You will be working to achieve KPI’s and excel in your career.This team is high achieving and motivating, providing an excellent environment for those who are GO GETTER'S! Your telephone manner will be professional, friendly and focused on customer retention, you will have experience working and achieving KPI’s.You will be rewarded for your hard work and help to work towards a future career path for you within the industry. About you:Previous sales experienceExcellent telephone manner and a friendly consultative mannerPrevious experience working in a call centre or busy switch board (i.e reception)Resilient and looking for career growthTeam player, driven and goal orientatedExcellent verbal and written communicationHighly adaptable to new software’s and programsThe drive for continuous improvement and career progressionProven ability to meet and achieve KPI’s In order to be considered, you will need to upload your resume in MS Word format addressed to Juanita Forster or Tejal Chhanabhai.This role will be working on a rotating roster across 7 days, with main focus on Monday – Friday however, you must be open to working weekends when required. Must be willing to obtain and pass a police clearance. Must be available to commence on the 5th of October 2021. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    We are looking for sales driven individuals to join a fun and energetic culture for a permanent position conveniently based in the CBD!You will be focusing on building relationships with existing customers, re-engaging past customers and seeking out new customers, as well as achieving sales targets.Working within a supportive team environment for a front leading Telco, you will be working alongside some high performing sale’s representatives. You will be working to achieve KPI’s and excel in your career.This team is high achieving and motivating, providing an excellent environment for those who are GO GETTER'S! Your telephone manner will be professional, friendly and focused on customer retention, you will have experience working and achieving KPI’s.You will be rewarded for your hard work and help to work towards a future career path for you within the industry. About you:Previous sales experienceExcellent telephone manner and a friendly consultative mannerPrevious experience working in a call centre or busy switch board (i.e reception)Resilient and looking for career growthTeam player, driven and goal orientatedExcellent verbal and written communicationHighly adaptable to new software’s and programsThe drive for continuous improvement and career progressionProven ability to meet and achieve KPI’s In order to be considered, you will need to upload your resume in MS Word format addressed to Juanita Forster or Tejal Chhanabhai.This role will be working on a rotating roster across 7 days, with main focus on Monday – Friday however, you must be open to working weekends when required. Must be willing to obtain and pass a police clearance. Must be available to commence on the 5th of October 2021. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • contract
    • AU$30.00 - AU$32.00, per hour, Plus Super
    • full-time
    Customer Service opportunity to work within an established Government initiative. Their focus is to assist the community with various inquiries in relation to clearances and applications. If you are looking for a meaningful role, this is a rare opportunity to work in a team that allows you to be a part of something bigger. On offer is a long-term contract that will build your exposure and career in a prominent Federal Government Agency. This customer service APS3 role will see you liaising with customers and clients. Responding to inbound and outbound calls to gather important information to update systems, make decisions and provide information to customers. Pay Rates $30 - $32 per hour + superannuationFull Time Hours, 9:00am - 5:00pm Monday - Friday6 - 12 month contract with potential extensions availablePlease note: For Federal Government opportunities you must be Australian Citizens and National Police Clearance will be conducted. Responsibilities:In this role you will assist individuals on various inquiries in relation to clearances. As the first point of contact, you will need to provide a high level of customer service. Taking inbound and outbound calls you will be required to interact with customers to understand their needs and to provide sound advice and make recommendations. Customer service to those seeking information on various government clearances.Analysing and interpreting information to make decisionsInbound and Outbound calls to gather information and answer queriesAdministration and reporting proceduresWhat we are looking for:It is essential that you provide a high level of customer service, treating all customers with honesty, fairness, sensitivity and empathy. You will be professional and confident to make decisions and to find outcomes for complex matters. Strong contact centre and/or customer service experienceData entry skills - ability to quickly and accurately enter data into the systemAvailability to work full-time hours Monday - Friday on a long term basis in the northern suburbs of AdelaideAbility to work in a fast paced environmentExcellent communication skillsExcellent punctuality and attendanceWhy choose to apply with Randstad:Being a contractor with Randstad gives you access to great benefits. In addition to offering three pay runs a week you will also receive: Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more.A free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppPlus moreAre you ready to secure your next customer service role? Please APPLY NOW. Suitable candidates are being contacted daily for registration, don't miss out!! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Customer Service opportunity to work within an established Government initiative. Their focus is to assist the community with various inquiries in relation to clearances and applications. If you are looking for a meaningful role, this is a rare opportunity to work in a team that allows you to be a part of something bigger. On offer is a long-term contract that will build your exposure and career in a prominent Federal Government Agency. This customer service APS3 role will see you liaising with customers and clients. Responding to inbound and outbound calls to gather important information to update systems, make decisions and provide information to customers. Pay Rates $30 - $32 per hour + superannuationFull Time Hours, 9:00am - 5:00pm Monday - Friday6 - 12 month contract with potential extensions availablePlease note: For Federal Government opportunities you must be Australian Citizens and National Police Clearance will be conducted. Responsibilities:In this role you will assist individuals on various inquiries in relation to clearances. As the first point of contact, you will need to provide a high level of customer service. Taking inbound and outbound calls you will be required to interact with customers to understand their needs and to provide sound advice and make recommendations. Customer service to those seeking information on various government clearances.Analysing and interpreting information to make decisionsInbound and Outbound calls to gather information and answer queriesAdministration and reporting proceduresWhat we are looking for:It is essential that you provide a high level of customer service, treating all customers with honesty, fairness, sensitivity and empathy. You will be professional and confident to make decisions and to find outcomes for complex matters. Strong contact centre and/or customer service experienceData entry skills - ability to quickly and accurately enter data into the systemAvailability to work full-time hours Monday - Friday on a long term basis in the northern suburbs of AdelaideAbility to work in a fast paced environmentExcellent communication skillsExcellent punctuality and attendanceWhy choose to apply with Randstad:Being a contractor with Randstad gives you access to great benefits. In addition to offering three pay runs a week you will also receive: Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more.A free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppPlus moreAre you ready to secure your next customer service role? Please APPLY NOW. Suitable candidates are being contacted daily for registration, don't miss out!! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • permanent
    • full-time
    Randstad are working closely with leading force in the Telco world on some exciting permanent positions!! This front running Telco is known for providing great products and services and is growing at a rapid rate.We are looking for sales driven individuals to join a fun and energetic culture, not to mention one of the coolest offices in the CBD.You will be focusing on building relationships with existing customers, re-engaging past customers and seeking out new customers, as well as achieving sales targets.Working within a supportive team environment and working along side some high performing sale’s representatives you will be working to achieve KPI’s and excel in your career.Your phone manner will be professional, friendly and focused on upselling products that you truly believe in, you will have experience working and achieving KPI’s.You will be rewarded for your hard work and help to work towards a future career path for you within the industry.About you:Strong outbound telesales experienceExcellent phone manner and a friendly consultative mannerResilient and looking for career growthTeam player, driven and goal orientatedExcellent verbal and written communicationHighly adaptable to new software’s and programsThe drive for continuous improvement and career progressionProven ability to meet and achieve KPI’s In order to be considered, you will need to upload your resume in MS Word format addressed to Juanita Forster or Tejal Chhanabhai.Please include a explanation on your sales knowledge and your customer service values.This role will be working on a rotating roster across 7 days, with main focus on Monday – Friday however, you must be open to working weekends when required.Must be willing to obtain and pass a police clearance.Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are working closely with leading force in the Telco world on some exciting permanent positions!! This front running Telco is known for providing great products and services and is growing at a rapid rate.We are looking for sales driven individuals to join a fun and energetic culture, not to mention one of the coolest offices in the CBD.You will be focusing on building relationships with existing customers, re-engaging past customers and seeking out new customers, as well as achieving sales targets.Working within a supportive team environment and working along side some high performing sale’s representatives you will be working to achieve KPI’s and excel in your career.Your phone manner will be professional, friendly and focused on upselling products that you truly believe in, you will have experience working and achieving KPI’s.You will be rewarded for your hard work and help to work towards a future career path for you within the industry.About you:Strong outbound telesales experienceExcellent phone manner and a friendly consultative mannerResilient and looking for career growthTeam player, driven and goal orientatedExcellent verbal and written communicationHighly adaptable to new software’s and programsThe drive for continuous improvement and career progressionProven ability to meet and achieve KPI’s In order to be considered, you will need to upload your resume in MS Word format addressed to Juanita Forster or Tejal Chhanabhai.Please include a explanation on your sales knowledge and your customer service values.This role will be working on a rotating roster across 7 days, with main focus on Monday – Friday however, you must be open to working weekends when required.Must be willing to obtain and pass a police clearance.Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • permanent
    • full-time
    Two exciting roles offering work life balance!!! You will be responsible for all incoming calls for the business, accurate data entry into systems as well as facilitating appropriate communication and liaising between departments. Duties:* Phone call management* Booking and coordination* Record management and data entry* Invoice processing* Managing Outlook emails * Preparation of documents using word/mail merges* Managing excel spread sheets* General administration duties ie: archiving, filing Required Skills:* Energetic, Proactive, Self-managed and organised * Flexibility in approach to tasks* Ability to work in a fast paced environment * Sound knowledge in MS Office (Word, Excel, Outlook) * Demonstrates attention to detail and high level of accuracy* Professional outlook and appearance * Excellent work ethic* Prior experience in a customer service, retail or hospitality role Applications:If you feel your skills match the above criteria please attention your CV in MS Word format to Chanel Hirons and click 'Apply' now. Please note only short listed candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Two exciting roles offering work life balance!!! You will be responsible for all incoming calls for the business, accurate data entry into systems as well as facilitating appropriate communication and liaising between departments. Duties:* Phone call management* Booking and coordination* Record management and data entry* Invoice processing* Managing Outlook emails * Preparation of documents using word/mail merges* Managing excel spread sheets* General administration duties ie: archiving, filing Required Skills:* Energetic, Proactive, Self-managed and organised * Flexibility in approach to tasks* Ability to work in a fast paced environment * Sound knowledge in MS Office (Word, Excel, Outlook) * Demonstrates attention to detail and high level of accuracy* Professional outlook and appearance * Excellent work ethic* Prior experience in a customer service, retail or hospitality role Applications:If you feel your skills match the above criteria please attention your CV in MS Word format to Chanel Hirons and click 'Apply' now. Please note only short listed candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • modbury, south australia
    • contract
    • part-time
    Randstad are recruiting for a global organisation. You will be working on contracts for large Government clients. This company employs an inclusive and diverse workforce, with a great office environment. As a customer service officer you will be the first point of contact. It is essential that you enjoy providing a high level of customer service and enjoy working in a lively, fast paced environment. What we are looking for are people who are resilient, have a positive attitude; strong customer service focus; and able to navigate around technology platforms, so if this sounds like you - then we want to hear from you! About you:MUST be an AUSTRALIAN CITIZENExcellent customer service and telephone mannerAbility to pass a police check and high level government clearanceIntermediate computer skills – Must meet a minimum of 30 WPM on a typing testMust be able to commence on 6th of September Must be available to work night shift (3pm – 12:00AM) Mon-Friday You will need to be able to commit to a minimum of 22.5 hour and be available for 3 FULL daysDuties:Manage inbound customer enquiriesManage multiple databases and computing systemsHandle customer data and information with confidentialityAccurately record customer information in the databaseBe comfortable processing documentation in relation to the COVID 19 VaccineThe benefits:Casual Assignment – after hours – week days 3pm to 12:00am – GREAT for those looking for flexibility in hoursWeekend work available (Saturday & Sunday 7am – 7pm)Work within a collaborative team with full training providedUse your customer service skills to gain experience industryInbound calls only, no salesOpportunity to progress your careerNorthern location close to public transport!Next steps If you are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai (tejal.chhanabhai@randstad.com.au) and Juanita Forster (juanita.forster@randstad.com.au) and click “apply now”. Please note only short listed candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are recruiting for a global organisation. You will be working on contracts for large Government clients. This company employs an inclusive and diverse workforce, with a great office environment. As a customer service officer you will be the first point of contact. It is essential that you enjoy providing a high level of customer service and enjoy working in a lively, fast paced environment. What we are looking for are people who are resilient, have a positive attitude; strong customer service focus; and able to navigate around technology platforms, so if this sounds like you - then we want to hear from you! About you:MUST be an AUSTRALIAN CITIZENExcellent customer service and telephone mannerAbility to pass a police check and high level government clearanceIntermediate computer skills – Must meet a minimum of 30 WPM on a typing testMust be able to commence on 6th of September Must be available to work night shift (3pm – 12:00AM) Mon-Friday You will need to be able to commit to a minimum of 22.5 hour and be available for 3 FULL daysDuties:Manage inbound customer enquiriesManage multiple databases and computing systemsHandle customer data and information with confidentialityAccurately record customer information in the databaseBe comfortable processing documentation in relation to the COVID 19 VaccineThe benefits:Casual Assignment – after hours – week days 3pm to 12:00am – GREAT for those looking for flexibility in hoursWeekend work available (Saturday & Sunday 7am – 7pm)Work within a collaborative team with full training providedUse your customer service skills to gain experience industryInbound calls only, no salesOpportunity to progress your careerNorthern location close to public transport!Next steps If you are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai (tejal.chhanabhai@randstad.com.au) and Juanita Forster (juanita.forster@randstad.com.au) and click “apply now”. Please note only short listed candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • temporary
    • AU$30.00 - AU$36.00, per hour, Plus Super
    • full-time
    About the role Build on your experience with this exciting Customer Service opportunity to work within a newly established Government initiative. Their focus is to assist the community with various vital services. If you are looking for a meaningful role, this is a rare opportunity to work in a team that allows you to be a part of something bigger. On offer is an immediate start and a long-term contract that will build your exposure and career in a prominent Federal Government Agency. This customer service role will see you liaising with customers and clients. Responding to inbound and outbound calls to gather important information to update systems, make decisions and provide information to customers.Pay Rates $30 -$35 per hour + superannuationFull Time Hours, 8:30am - 5:00pm Monday - Friday6 - 12 month contract with potential extensions availablePlease note: For Federal Government opportunities you must be Australian Citizens and National Police Clearance will be conducted. Responsibilities As the first point of contact, you will need to provide a high level of customer service. Taking inbound and outbound calls you will be required to interact with customers to understand their needs and to provide sound advice and make recommendations.Customer service to those seeking employment, claims, and other various government services.Analysing and interpreting information to make decisionsInbound and Outbound calls to gather information and answer queriesAdministration and reporting proceduresWhat we are looking for It is essential that you provide a high level of customer service, treating all customers with honesty, fairness, sensitivity and empathy. You will be professional and confident to make decisions and to find outcomes for complex matters.Strong contact centre and/or customer service experienceData entry skills - ability to quickly and accurately enter data into the systemAvailability to work full-time hours Monday - Friday on a long term basisAbility to work in a fast paced environmentExcellent communication skillsExcellent punctuality and attendanceWhy choose to apply with Randstad Being a contractor with Randstad gives you access to great benefits. In addition to offering three pay runs a week you will also receive:Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more.A free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppPlus moreAre you ready to secure your next customer service role? Please APPLY NOW. If you have any queries, please feel free to contact Katie.Finch@randstad.com.au Suitable candidates are being contacted daily for registration, don't miss out!! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    About the role Build on your experience with this exciting Customer Service opportunity to work within a newly established Government initiative. Their focus is to assist the community with various vital services. If you are looking for a meaningful role, this is a rare opportunity to work in a team that allows you to be a part of something bigger. On offer is an immediate start and a long-term contract that will build your exposure and career in a prominent Federal Government Agency. This customer service role will see you liaising with customers and clients. Responding to inbound and outbound calls to gather important information to update systems, make decisions and provide information to customers.Pay Rates $30 -$35 per hour + superannuationFull Time Hours, 8:30am - 5:00pm Monday - Friday6 - 12 month contract with potential extensions availablePlease note: For Federal Government opportunities you must be Australian Citizens and National Police Clearance will be conducted. Responsibilities As the first point of contact, you will need to provide a high level of customer service. Taking inbound and outbound calls you will be required to interact with customers to understand their needs and to provide sound advice and make recommendations.Customer service to those seeking employment, claims, and other various government services.Analysing and interpreting information to make decisionsInbound and Outbound calls to gather information and answer queriesAdministration and reporting proceduresWhat we are looking for It is essential that you provide a high level of customer service, treating all customers with honesty, fairness, sensitivity and empathy. You will be professional and confident to make decisions and to find outcomes for complex matters.Strong contact centre and/or customer service experienceData entry skills - ability to quickly and accurately enter data into the systemAvailability to work full-time hours Monday - Friday on a long term basisAbility to work in a fast paced environmentExcellent communication skillsExcellent punctuality and attendanceWhy choose to apply with Randstad Being a contractor with Randstad gives you access to great benefits. In addition to offering three pay runs a week you will also receive:Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more.A free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppPlus moreAre you ready to secure your next customer service role? Please APPLY NOW. If you have any queries, please feel free to contact Katie.Finch@randstad.com.au Suitable candidates are being contacted daily for registration, don't miss out!! At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • adelaide, south australia
    • permanent
    • full-time
    Randstad are currently seeking multiple permanent client services officers to join a leading provider in the banking and finance industry. About your role You will have a passion for providing a great customer service experience. You will be working in a large contact centre environment taking inbound calls, with high attention to detail. You will thrive within the corporate world with a focus on providing the best experience to the customers of our client via the phone, chat and emails. Understanding the customer’s situation, resolving their concerns and overcoming objections. Key Responsibilities include but not limited to: Answering inbound call, assisting with enquiries from business to business and business to consumer clientsYou will be responsible for driving customer outcomes across the business, ensuring customer get value from products and services offered.Be an advocate for the brand and increase customer satisfaction across all their channels.Perform workflow system and administrative updatesBuild rapport and valuable relationships within a businessAbility to deal with complexity and many unknowns in a decision processAbout you: 1+ years of customer service experience in a call centre, retail or hospitality environmentExposure to property, banking, insurance industry preferred but not essentialMust be an effective communicator, to articulate complex processes in a simple mannerYou must be enthusiastic and have a genuine passion for helping customersThe ability to work autonomously to make your own judgment, but also be a team player and thrive in a collaborative environment.Adaptable to learn new systems with speed and the ability to multi task Applications If you feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai or Juanita Forster and click apply now. Please note only short listed candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are currently seeking multiple permanent client services officers to join a leading provider in the banking and finance industry. About your role You will have a passion for providing a great customer service experience. You will be working in a large contact centre environment taking inbound calls, with high attention to detail. You will thrive within the corporate world with a focus on providing the best experience to the customers of our client via the phone, chat and emails. Understanding the customer’s situation, resolving their concerns and overcoming objections. Key Responsibilities include but not limited to: Answering inbound call, assisting with enquiries from business to business and business to consumer clientsYou will be responsible for driving customer outcomes across the business, ensuring customer get value from products and services offered.Be an advocate for the brand and increase customer satisfaction across all their channels.Perform workflow system and administrative updatesBuild rapport and valuable relationships within a businessAbility to deal with complexity and many unknowns in a decision processAbout you: 1+ years of customer service experience in a call centre, retail or hospitality environmentExposure to property, banking, insurance industry preferred but not essentialMust be an effective communicator, to articulate complex processes in a simple mannerYou must be enthusiastic and have a genuine passion for helping customersThe ability to work autonomously to make your own judgment, but also be a team player and thrive in a collaborative environment.Adaptable to learn new systems with speed and the ability to multi task Applications If you feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai or Juanita Forster and click apply now. Please note only short listed candidates will be contacted. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    • modbury, south australia
    • contract
    • full-time
    Randstad are currently recruiting multiple customer service representatives for an URGENT START. This company is offering a fantastic opportunity for those looking for a long term career or to further their experience within the call centre and customer service space, providing exceptional experience to their clients and government body. About your new roleAs a customer service representative you will be taking a high volume of calls from the general public. Each call will be different, requiring you to be able to listen, understand and respond accordingly. You will be highly adaptable and need to update and maintain accurate records of each call on the database.Take inbound customer enquiriesUpdate and maintain database recordsHandle customer data and information with confidentialityMaintain customer satisfactionNavigating multiple database and platformsNorthern and Southern locations - close to public transport!You will be required to commit to a minimum of 22.5hrs per week across a MINIMUM of 3 set days on a rotating roster. The hours will span from 7am - 7pm - Monday to Friday What you will needThe customer service officer is often the first point of contact. It is essential that you enjoy providing a high level of customer service and are empathetic and supportive towards each customers unique situation.Australian citizenship is essentialExperience in a call centre / contact centre not essential but beneficialTyping speed min 35wpm - to record callsIntermediate computer skillsHigh level of professionalismStrong problem solving abilities, especially in a fast-paced environmentMUST be able to commit to commence on Monday 30th August 2021 If you are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai and Juanita Forster and click 'apply now'. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
    Randstad are currently recruiting multiple customer service representatives for an URGENT START. This company is offering a fantastic opportunity for those looking for a long term career or to further their experience within the call centre and customer service space, providing exceptional experience to their clients and government body. About your new roleAs a customer service representative you will be taking a high volume of calls from the general public. Each call will be different, requiring you to be able to listen, understand and respond accordingly. You will be highly adaptable and need to update and maintain accurate records of each call on the database.Take inbound customer enquiriesUpdate and maintain database recordsHandle customer data and information with confidentialityMaintain customer satisfactionNavigating multiple database and platformsNorthern and Southern locations - close to public transport!You will be required to commit to a minimum of 22.5hrs per week across a MINIMUM of 3 set days on a rotating roster. The hours will span from 7am - 7pm - Monday to Friday What you will needThe customer service officer is often the first point of contact. It is essential that you enjoy providing a high level of customer service and are empathetic and supportive towards each customers unique situation.Australian citizenship is essentialExperience in a call centre / contact centre not essential but beneficialTyping speed min 35wpm - to record callsIntermediate computer skillsHigh level of professionalismStrong problem solving abilities, especially in a fast-paced environmentMUST be able to commit to commence on Monday 30th August 2021 If you are ready to apply for this AMAZING opportunity and feel your skills match the above criteria please attention your CV in MS Word format to Tejal Chhanabhai and Juanita Forster and click 'apply now'. Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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