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    4 jobs found in burleigh heads, queensland

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        • gold coast, queensland
        • permanent
        • AU$22.30 - AU$22.30, per hour, plus super & candidate benefits
        • full-time
        Your New CompanyAward winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers. Due to growth in the business the opportunity has arised to work with an energetic and supportive team to provide outstanding customer service to banking customers. Your new company offers full paid training, a $1000 sign on bonus plus further monthly incentives.Your New PositionRespond to all customer enquiries and engage with customers effectivelyHandle all inbound calls with empathy and solutions to resolve problemsInvestigate all queriesAssist customers with utilising digital productsPrioritise and exceed KPI targets in fast paced environments.Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsPrevious customer service experience (in any industry)Excellent verbal and written communication to engage and build relationshipsEnergetic and willingness to achieve results.What is on OfferCompetitive Salary PackageFun team and working environmentFull time roster (7am-12am)Be part of a diverse and supportive working environment.All candidates for this role must be over 18, Australian residents and happy to undergo the relevant pre employment checks. Please apply now by clicking apply or email Alexandria Howes - alexandria.howes@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your New CompanyAward winning global contact centre business recognised for operating across Australia, Asia and the U.S. Their mission is aligned with being passionate about their people and their customers. Due to growth in the business the opportunity has arised to work with an energetic and supportive team to provide outstanding customer service to banking customers. Your new company offers full paid training, a $1000 sign on bonus plus further monthly incentives.Your New PositionRespond to all customer enquiries and engage with customers effectivelyHandle all inbound calls with empathy and solutions to resolve problemsInvestigate all queriesAssist customers with utilising digital productsPrioritise and exceed KPI targets in fast paced environments.Your Skills and ExperiencePassionate about customer service and ability to demonstrate empathyComfortably work and meet targets in fast paced environmentsAbility to undertake multiple tasks whilst actively listening to resolve customer needsPrevious customer service experience (in any industry)Excellent verbal and written communication to engage and build relationshipsEnergetic and willingness to achieve results.What is on OfferCompetitive Salary PackageFun team and working environmentFull time roster (7am-12am)Be part of a diverse and supportive working environment.All candidates for this role must be over 18, Australian residents and happy to undergo the relevant pre employment checks. Please apply now by clicking apply or email Alexandria Howes - alexandria.howes@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • gold coast, queensland
        • permanent
        • AU$20.00 - AU$24.00 per hour
        • full-time
        Your New PositionPhone-based customer service representativeTaking inbound phone calls to assist customers with queriesRecord relevant information from customers in the systemAttend in an efficient manner new queries and follow up ongoing casesUnderstand and provide the correct information to customers - training providedEnsuring all privacy and compliance policies are adhered toYour Skills and ExperienceCall centre experienceAdequate phone manner and high level of customer serviceAble to multitask whilst talking to customersExperience working in a busy fast-paced environmentComputer literateIf you have previous customer service experience and you are looking for a new role where you can continue to develop your skills and provide outstanding assistance please submit your CV via the ‘apply now’ button or contact me on diana.moncrieff@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your New PositionPhone-based customer service representativeTaking inbound phone calls to assist customers with queriesRecord relevant information from customers in the systemAttend in an efficient manner new queries and follow up ongoing casesUnderstand and provide the correct information to customers - training providedEnsuring all privacy and compliance policies are adhered toYour Skills and ExperienceCall centre experienceAdequate phone manner and high level of customer serviceAble to multitask whilst talking to customersExperience working in a busy fast-paced environmentComputer literateIf you have previous customer service experience and you are looking for a new role where you can continue to develop your skills and provide outstanding assistance please submit your CV via the ‘apply now’ button or contact me on diana.moncrieff@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • gold coast, queensland
        • permanent
        • AU$50,000 - AU$51,000, per year, plus Super
        • full-time
        Your New CompanyGlobal award-winning contact centre business with offices in more than 20 countries, with over 65 locations worldwide. A company that prides itself on offering a supportive environment for their staff and exceptional relationships with their clients in a great Gold Coast location!Your New PositionOffer a high level of customer service assisting all customers enquiries effectivelyUnderstanding of specific accounting software to support accountants and business owners running the program - training providedHandle all inbound calls in an efficient and helpful manner to provide solutions Create online help material including articles and postsExceed KPI targets in fast-paced environments.Your Skills and ExperienceExperience in a customer service role with a positive attitude and always willing to help clientsIdeally, you would have experience in a technical support roleUsed to work in a fast-paced environment whilst achieving targetsAbility to multitask, solving issues, supporting and actively listening to clientsMinimum of 2 years in customer service and contact centre experience, along with 1-2 years experience in accounting/bookkeeping is desiredWeb SavvyEnergetic and willing to achieve resultsWhat is on OfferCompetitive Salary PackageFun team and working environmentBe part of a diverse and supportive working environment.Great company that offers ongoing support and future opportunitiesPlease apply now by clicking apply or email Diana Moncrieff at diana.moncrieff@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Your New CompanyGlobal award-winning contact centre business with offices in more than 20 countries, with over 65 locations worldwide. A company that prides itself on offering a supportive environment for their staff and exceptional relationships with their clients in a great Gold Coast location!Your New PositionOffer a high level of customer service assisting all customers enquiries effectivelyUnderstanding of specific accounting software to support accountants and business owners running the program - training providedHandle all inbound calls in an efficient and helpful manner to provide solutions Create online help material including articles and postsExceed KPI targets in fast-paced environments.Your Skills and ExperienceExperience in a customer service role with a positive attitude and always willing to help clientsIdeally, you would have experience in a technical support roleUsed to work in a fast-paced environment whilst achieving targetsAbility to multitask, solving issues, supporting and actively listening to clientsMinimum of 2 years in customer service and contact centre experience, along with 1-2 years experience in accounting/bookkeeping is desiredWeb SavvyEnergetic and willing to achieve resultsWhat is on OfferCompetitive Salary PackageFun team and working environmentBe part of a diverse and supportive working environment.Great company that offers ongoing support and future opportunitiesPlease apply now by clicking apply or email Diana Moncrieff at diana.moncrieff@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        • gold coast, queensland
        • permanent
        • AU$48,500 - AU$48,500, per year, plus super
        • full-time
        Randstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately. Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast!To be successful for this position you MUST be an Australian Citizen. About the roleAs a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you! Hours of work - 7am – 11pm $48,500 + super per annum Monday – Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and development A range of fantastic discounts on goods and servicesWho are you? You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations. Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systems Previous customer service experience Willingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW!Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
        Randstad is working on an exciting opportunity with our valued client Concentrix. With continued growth within the Gold Coast Region Concentrix are looking for experienced customer service officers that are available immediately. Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on!Due to exciting growth Concentrix is expanding one of our largest accounts to the Gold Coast!To be successful for this position you MUST be an Australian Citizen. About the roleAs a Customer Service Officer, you are representing the client as the frontline of the business. You will be tasked with handling both general and complex enquiries across a range of divisions. Through attention to detail and active listening you will troubleshoot or resolve all enquiries while demonstrating the highest level of customer service.What's in it for you?If you are looking to enter into a professional and integral role within the Australian community, with the ability to progress and achieve your career goals, this may be the role for you! Hours of work - 7am – 11pm $48,500 + super per annum Monday – Friday with possible weekend work availablePermanent Full TimeComplete Training ProvidedCareer progression and continuous coaching and development A range of fantastic discounts on goods and servicesWho are you? You believe quality customer service is paramount when dealing with customers of any caliber. You are resilient and have the ability to demonstrate this through managing complex situations. Must be an Australian Citizen and at least 18 years of ageAvailable between full operational hours as stated aboveYou have experience working towards both individual and team KPIsProficient in the use of computers and systems Previous customer service experience Willingness to learn and take on coaching and feedback openlyExcellent communication skills both written and verbalIf you are keen to take on a new challenge in a well established, global organization that truly has the ability to help everyday Australians, APPLY NOW!Applicants must be at least 18 years of age, an Australian Citizen and pass a police check and standard pre-employment checks.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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