$22.22 per hour + super; incentives for high performers
Brisbane CBD Location - close to public transport
Career Progression available

Randstad has partnered with Concentrix exclusively for an exciting new opportunity. We are looking for driven, ambitious candidates that are looking to grow within a company. If you are looking for career progression in your next opportunity, please click apply now!

About the role

You will be joining Concentrix on behalf of the RSL Art Union Lottery, the most successful not-for-profit art union in Australia. Representing this iconic charity as a Retention Specialist, you will retain existing customers to this important fundraising engine which allows RSL Queensland to create positive change and ensure we continue to provide support and services for our Australian Defence Force Veteran Community.

Key responsibilities:

Membership engagement and retention
Deliver exceptional customer service
The ability to build strong, long term, customers relationships.
Handle inbound and outbound enquiries

What’s in it for you?

Hours: Permanent Full time-38 hours per week and Permanent Part time- Min 25 Hours per week available.

Roster: Flexible work roster from Monday to Friday, 8am – 7pm with the occasional Saturday 8am – 4pm

Training: 1 week of paid training to fully equip you with the required skills

Team Culture: Team culture is of great importance we build on this with incentives and team building days.
Incentives: Monthly and Quarterly Incentive Programme – metric and quality focussed

Impact: Motivating work with a strong community impact

Professional Development: We offer personal and professional development through dedicated upskilling and training.
Hourly Rate: $22.22
Start Date: 07 April 2021

What are we looking for?

Ability and drive to consistently exceed sales targets and KPI’s
Resilience and goal focused
The ability to gain product and systems knowledge quickly.
A proven ability to overcome objections and constantly deliver a positive experience
Demonstrated strong conflict resolution and problem-solving skills
Excellent communication skills
Responsiveness to coaching and the ability to take on feedback

Who are we?

In a world full of average, we stand out. We believe experience is everything. Period. To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centres. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands. Concentrix. A passionate company powered by passionate people.

Successful candidates will be required to successfully complete pre-employment checks. All applicants must be at least 18 years of age.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.