3 Permanent Administration & office support jobs found in Caulfield, Victoria

Organise and produce work/run schedules for technicians which optimises the efficient delivery of services to our customers. Demonstrate a commitment to the continual improvement of processes by providing suggestions for improvements and actively participate in review processes to assist branches to meet their objectives, targets and KPI.Position Description:Ensuring that effective and efficient run schedules are produced for action by technicians.Ensuring

Answering the phone and assisting where possible or transferring to the correct departmentCustomer service support - includes customer emails, copy invoices, looking up log ins, issues etc.Ordering stationary from appropriate preferred suppliersManaging day to day accounts receivable processes, in line with company policy and proceduresAll payments receipted, allocated and reconciled for all sides of the businessManaging the daily and monthly reconciliatio

Required to manage, coordinate, and process customer orders. Liaise with demand planning and warehouse teams to ensure stock availability and work through any internal issues relating to order availability and/or delivery.Investigate and process customer returns, credits, and changes as they come through and on a priority basis. Resolve freight issues and enquiriesRespond to customer enquiriesEnter customer service complaints in reporting portal.At Randsta