227 jobs found for Government

Customer Service opportunity to work within an established Government initiative within the Defence Force. Their focus is to assist the community with various inquiries in relation to clearances and applications. On offer is a long-term contract in the northern suburbs that will build your exposure and career in a prominent Federal Government Agency. This customer service APS3 role will see you liaising with customers and clients. Responding to inbound and outbound calls to gather important information to update systems, make decisions and provide information to customers.Hourly Pay Rates $30 - $32 per hour + superannuationStable Hours, work close to home in the Northern Suburbslong term contract with potential extensions availablePlease note: For Federal Government opportunities you must be Australian Citizens and National Police Clearance will be conducted.Responsibilities:In this role you will assist individuals on various inquiries in relation to clearances. As the first point of contact, you will need to provide a high level of customer service. Taking inbound and outbound calls you will be required to interact with customers to understand their needs and to provide sound advice and make recommendations.Customer service to those seeking information on various government clearances.Analysing and interpreting information to make decisionsInbound and Outbound calls to gather information and answer queriesAdministration and reporting proceduresWhat we are looking for:It is essential that you provide a high level of customer service, treating all customers with honesty, fairness, sensitivity and empathy. You will be professional and confident to make decisions and to find outcomes for complex matters.Strong contact centre and/or customer service experienceData entry skillsAvailability to work full-time hours Monday - Friday on a long term basis in the northern suburbsAbility to work in a fast paced environmentExcellent communication skillsExcellent punctuality and attendanceAre you ready to secure your next customer service role? Please APPLY NOW or email Katie.Finch@Randstad.com.au. Suitable candidates are being contacted daily for registration, don't miss out!!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is currently partnering with an Education based State Government Department based in the Adelaide Metro Area. This opportunity is available immediately for individuals with Accounts experience with backgrounds in ideally Accounts Payable, Receivable and Debt Management. Randstad has been partnering with Government departments across Australia for over 25 years. We are currently working with a highly reputable government organisation based across the Adelaide Metro Area to source experienced Admin & Customer service officers. About the roleWe are seeking financial individuals with high attention to detail, proficient in Microsoft Excel, Data entry and administration. This role has the potential to be long term or convert to a State Government direct contract.On a day to day basis you will be responsible for:Financial data entry Checking of invoices and receipts Following up paymentsProcessing refundsAssessing in-house systems and accountsAR/AP enquiriesGeneral administrative duties Use of Excel spreadsheets and formulasCommunications via phone and emailSkills and ExperienceExperience in an accounts roleExcellent attention to detailGreat customer service skillsA positive and friendly attitudeExcellent Excel skillsProblem analysis and resolutionIT savvy and an ability to pick up new systems quicklyPrevious experience with financial data/data entry will be highly regardedMust hold a DCSI DHS Working with Children's CheckBenefitsPositive workplace culture Great hourly remuneration on offerThe opportunity to develop new skills and build your exposure within a prominent State Government DepartmentThis is a great opportunityJoin Randstad’s community of casuals for Business Support roles across various SA government departments. Working as a contractor with Randstad comes with many benefits.We offer three pay runs per week ensuring you are always paid within the week.Access to My Randstad portal for easy payslip accessExclusive access to roles before we go to marketAccess to our employee assistance program services, including counselling services.Our team are genuine in the support they offer, whether it be helping you to secure the right work opportunity, supporting your development or support you while you are contracting for us.How to applyPlease click on the below 'Apply' link and attach your current CV in WORD format.If you are already registered with Randstad, please don't hesitate to get in touch to update your availability and details. Alternatively for a confidential discussion, please contact Kiara Lalli via email (Kiara.Lalli@randstad.com.au).At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is seeking experienced and professional scribes to partner with our clients across bulk, graduate and individual government recruitment processes. In addition to experience with recruitment rounds and a solid understanding of merit-based selection criteria and legislative requirements, our Scribes are in demand for their:Superior written and verbal communication skillsUncompromising attention to detailExperience with public sector report writingAbility to identify key points and summarise statementsThe ability to motivate yourself and work autonomously; andExceptional time management skills and the ability to work to deadlinePrevious Government scribe work is preferable Tasks will vary pending the assignment, but may include:Attending and scribing for interview panels in person or virtualTaking detailed notes and producing quality selection reportsGuiding and supporting selection panelsFacilitating applicants and panel members through recruitment roundsActing as an independent panel memberIf you have the relevant skills and experience and are seeking Scribe work, please ensure you send your updated CV to daniela.dragovic@randstad.com.au or click APPLY NOW.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is currently recruiting for multiple Operation Support Coordinators to work within a busy Government Agency in a non ongoing contract. This will require a high level of administrative skills, high attention to detail, the ability to work in a time pressure environment and be agile in a changing environment. $79,000 - $88,000 per annum + SuperannuationFull Time Hours, 9:00am - 5:00pm Monday - FridayWorking remotely - Training and laptop will be providedAbout the roleWe are currently seeking multiple Operation Support Coordinators - in this role, you will be required to:Access a surge workforceHighly specialised clinical supportCoordination of in-reach pathology testing and outreaching testingUrgent PPE supply andDevelop reporting templates and maintaining IT systems and supporting ongoing trainingSkills and ExperienceStrong knowledge of aged care or the ability to acquire this quickly,High level of written and analytical skillsAbility to make informed judgements and decisionsCritical thinking and problem solvingPrioritisation, organisation and time managementExceptional report writing skills Competent in Microsoft Word and ExcelStrong communication skills and resilience, including communicating effectively with stakeholders in challenging circumstances.Ability to effectively manage complex and competing priorities.BenefitsWork in a supportive and inclusive environmentAbove average hourly remunerationDiscounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more.A free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppPlus moreHow to applyClick APPLY or contact Dalena Tran on dalena.tran@randstad.com.au for a confidential discussion.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is currently recruiting for a high level Executive Assistant to support a senior executive in State Government. You will be a great multitasker, have excellent attention to detail and obtain a high level of confidentiality. $46-53 per hour + Superannuation (dependent on experience)Full Time Hours, 9:00am - 5:00pm Monday - FridayState Government opportunityAbout the roleWe are currently seeking an organised, positive and fast paced Executive Assistant who has exceptional organisational and time management skills and is readily available for their next challenge. You will be responsible for:Complex diary management for a senior executive Meeting minutes and high level administration duties Liaising with stakeholders Manage correspondence and liaising with officer's in the Department to coordinate high quality responses.Manage competing demands, using high level organisational skills, with an ability to multitask, and juggle priorities whilst considering future business needs.Work autonomously under limited direction, whilst also being able to contribute to the Department to achieve required outcomes.Skills and ExperienceProficient computing skills and use of applications within Microsoft/MS Office Suite Demonstrated experience in providing executive support services to a senior executive in a fast paced environment with changing priorities.Previous experience within the public sector is highly regardedAbility to multitask with a high level of attention to detail Tech savvy Current National Police CheckProfessional communication approach, holding a high standard of written and verbal communication styles. Maintaining a high level of attention to detail and confidentiality.Benefits:Opportunity for a long term contract for the right candidate Excellent workplace culture Great above award hourly rate Prominent CBD locationHow to ApplyClick APPLY or contact Kelly Stephen (kelly.stephen@randstad.com.au) for any questions before applying.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad are currently partnering with a well known State Government department based in Adelaide. This opportunity is available immediately for customer service focused individuals with high attention to detail! The ideal candidate is eager to learn and can utilise their previous skills and experience to hit the ground running. A step into the financial sector for individuals who are eager to learn and develop their skills!About the roleWe are seeking individuals with an interest in the financial sector that have excellent customer service skills, who are confident in data entry and are looking for a foot in the door within the Government sector! The successful candidates will be undertaking the following duties on a day to day basis Financial data entryProcessing payroll, invoices and accountsAccounts payable and receivableTaking a high volume of enquiries from vendors and members of the government over the phone and through email in a professional mannerInvestigating overdue invoices and resolving account queries General administrative duties Use of Excel spreadsheets and formulasResolving customer enquiries in relation to their accountsSkills and ExperienceOn the job training and development Willingness to learn Excellent attention to detailGreat customer service skillsCall centre experience will be highly regardedMust have a current National Police Clearance Graduates encouraged to applyBenefitsPositive workplace culture Great hourly remuneration on offerThe opportunity to develop new skills and build your exposure within a prominent State Government Department. Join Randstad’s community of casuals for Business Support roles across various SA government departments. Working as a contractor with Randstad comes with many benefits.We offer three pay runs per week ensuring you are always paid within the week.Access to My Randstad portal for easy payslip accessExclusive access to roles before we go to marketAccess to our employee assistance program services, including counselling services.Our team are genuine in the support they offer, whether it be helping you to secure the right work opportunity, supporting your development or support you while you are contracting for us. How to applyClick APPLY or contact Elena Zehle (elena.zehle@randstad.com.au) for a confidential discussion.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Port Macquarie city centreFull time temporary assignment until December 2022$31.25 per hour plus super Randstad has partnered with a leading State Government Education provider to source multiple Student Sales Officers to join their team. This team is focused on providing an excellent customer experience on each and every call and operative in a team focused collaborative environment.You will be providing excellent customer service over the phone and via email, then using your sales skills to convert these conversations into student admissions. There will be a mix of sales, customer service and administrative tasks. We’re looking for self motivated high performing individuals to contribute to team success. In addition, you will possess:High attention to detailExcellent written and verbal communication skillsDemonstrated ability to prioritise tasksDemonstrated ability working in a high volume environment, either sales, education, contact centre, hospitality or retail.Experience with computer systems / programs Must be able to articulate how you apply the following values in everyday situations for interview: Collaboration, integrity, customer centricity, excellenceIN ORDER TO PROGRESS:In this recruit, you will need:Current Working With Childrens Check, or willingness to obtainDouble vaccination against Covid19Willingness to complete a Police Check (paid for by client)Be open to completing a numerousy and literacy test in the recruitment processHow to applyPlease submit your resume (in word format) by clicking ‘Apply Now'.For more information, you can contact Sam at samantha.tuinukuafe@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Join the corporate Media Monitoring Services team within a highly reputable Government Department as their Audio Typist in a full time ongoing role!In this fast paced and varied role, you will listen to audio recordings, strictly adhering to style guides, and produce accurate transcripts. Each day you will encounter new and diverse content and have opportunities to apply and expand your general knowledge, when monitoring radio and television broadcasts to identify and transcribe political and government management issues of interest.This Government Department is responsible for providing a specialist electronic media monitoring service for the Premier, Government Ministers, and all other members of Parliament and ministerial staff. Responsibilities of the role includeUndertaking high volumes of audio word processing while transcribing radio and television broadcasts.Be able to identify political and government management issues within radio news, talkback programs, television news and current affairs broadcasts.Able to maintain accuracy while working to deadlines.Must be able to participate in a rotating shift roster 7am-7pm, Monday to Friday covering live broadcast monitoring.Induction and training is provided, but applicants must be capable of quickly picking up and running with the duties of this position. Skills and ExperienceFast and accurate typing speed of 70 wpm - proof of typing speed will be requiredOutstanding literacy skills, including comprehension, spelling and grammarAble to consistently follow formatting and/or style guidelinesExcellent organisational skills and the ability to prioritise workloadsAbility to work autonomously as well as in a team environmentThe ability to concentrate for long periods of timeNational Police Clearance will be required. BenefitsSecure your career within Government with this Ongoing, Full Time opportunityASO4 Salary ($76,571) + SuperannuationExcellent work life balance with flexible start and finish timesGreat team environment Candidates without the experience in media transcription, who meet the above criteria, are capable, enthusiastic, and quick to learn are encouraged to apply. Next stepsAll applications must be submitted online via the apply link. For any confidential enquiries, please contact Juliana Ridieri at juliana.ridieri@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We are seeking a candidate for a federal government department in Robina for a 12 month contract initially. The role will see the successful candidate working within a team responsible for delivering excellent customer service to all stakeholders via their main communication channels. This role will see you assisting in organising workflow, providing policy advice and advice based on current policy and legislation.Key duties:Provide advice on policy matters to internal and external stakeholdersdrafting of high level correspondence and reportingCreating work instructions based on review of current resourcesProviding advice to ensure quality outcomes are achievedContinuous process improvement and implementationSkills/experience required:A policy/legislative/correspondence background is highly advantageousAbility to analyse complex problems to find solutionsExcellent analytical skillsConfident in writing high level reportsUndertaking a temporary contract through Randstad will give you exclusive access to our candidates benefits portal. This includes many discounts across health insurance, phone plans, grocery stores and other retail stores as well as many other discounts. You will be able to access this directly through our easy to use timesheet portal upon commencement of your assignment. Please feel free to submit your application via the application portal only. Questions in relation to the can be directed to alexandria.howes@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Do you want to work for a global recruitment agency, that is a true market leader? Do you want to be inspired by those around you and benefit from continued professional development?Due to organic growth within our Adelaide CBD office, a unique opportunity has arisen for a recruitment consultant to join our Government Business Support team. This position presents outstanding earning potential, career growth opportunities and the chance to work with some of the biggest clients in the government sector.About your roleWe are currently looking to recruit an experienced Recruitment Consultant to join our successful team in Adelaide. With an established hot desk, you’ll focus on placing temporary business support candidates for the government sector. As an experienced recruiter or a sales person, you will focus on recruiting temporary professionals such as EAs, PAs, administrators, receptionists, call centre employees and customer service professionals.Responsibilities include360 end to end recruitmentBusiness development with new and existing clientsMarket mappingNurture and grow client relationshipsPlan and execute hiring strategiesWhat you will need to succeedWe are looking for a driven, outgoing recruitment consultant who is passionate about delivering the best service to partner with both candidates and clients in a consultative style. You’ll have a can-do and positive outlook and be able to successfully work with senior client stakeholders.Proven track record of recruitment or salesYou enjoy sales, are not afraid to pick up the phoneProactive and enjoy working in a fast-paced environmentYou like working closely with your team as well as independentlyExperience hitting KPI’sResilienceWhat you will get in returnWe understand the importance of empowering you to achieve your best, this is why Randstad provides a detailed and supportive onboarding process for all new hires. You’ll be encouraged to develop your recruitment career and benefit from regular high-achiever incentives with attractive rewards. 8 weeks induction & onboardingLucrative commission structureFlexible working optionsDay off on your birthdayPaid volunteering leaveHealth & wellbeing discountsNext steps If you are ready to apply for this opportunity as a Recruitment Consultant, please select “Apply Now”.For more information contact Olivia Detomaso on 08 8461 4421At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Hazardous Material CoordinatorRandstad has partnered with a Victorian State Government rail organisation in their search for an experienced environment/hazardous material coordinatorBenefits of this role: Key responsibilities include: Develop and implement effective management/eradication of hazardous materials in line with regulatory requirements and current organisational procedures, within budget constraints. Provide guidance and support on all issues relating to hazardous materials & environmental contamination. Proactively respond to customer feedback and rectify deficiencies as needed. Assist the Facilities Maintenance Manager with the ongoing administration of contracts, contract writing, auditing of contract performance. Assist with the development of building maintenance budgets and project costings Plan and coordinate hazardous materials removal activities at specified locations. Assist in the management of hazardous materials register. Develop contract documentation. Supervise and manage contractors. Assist in the development of building works strategies, where hazardous materials are thought or known to be present. The successful candidate will have: Qualifications in WHS, Occupational Hygiene or related disciplines WHS industry experience supported by asbestos and contaminated site management experience • 5+ year's experience in facilitation/trainingRandstad Government Professionals CPE recruits within the Building and Infrastructure sector(s), partnering with the Victorian State Government, Victorian Local Government to provide outstanding project managers engineers, planners and associated professionals. We learn precisely what our clients require and expect, and in return we supply staff who share the ethos of the Victorian State Government and local Councils. To apply, or answer any questions related to this role, please call Hamish McLaren on 0416 216 676 or email at hamish.mclaren@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Detailed job descriptionRandstad has recently been voted Top Recruiter of the Year for the Public Sector and is a preferred supplier across local, state and federal government.We are proud to currently be partnering with a large Federal Government client in helping them recruit for multiple APS4 Passport Case Officers. Your new positionAs an APS4 Passport Case Officer, your duties will include:Travel document processing including decision-making and recommendations on the eligibility of applicants for Australian travel documents by providing appropriate determinations that are informed by relevant legislation, regulation, policies and guidelines.Identify, investigate and resolve moderately-complex to complex travel document eligibility and related issues.Develop and maintain up-to-date knowledge of the document legalisation process and relevant international legal conventionsAssistance with face-to-face interviews of clients to enable travel and legalisation documents issuance. Complete other administrative duties related to delivery of travel document programmes as required. Deliver courteous, prompt and professional client service when providing guidance to the public on travel document matters and document legalisation processesYour Skills and ExperienceTo be considered for this role you would have skills & experience in the following to be successful:Industry experience within the eligibility assessments, case management, compliance etc High attention to detailExcellent customer service and communication skillsAbility to analyse numerical and written informationReliable and adaptable to respond to changes in workloads and priorities. MUST be an Australian citizen to be eligible What You’ll Receive$40+ per hour plus super12 month contract with potential for extension or permanency Brisbane CBD locationHow to applyIf you think that this is a role that you might be perfect for, please apply now!Please note only short listed candidates will be contacted at this point. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

This major government department is looking for an experienced ICT Sourcing professional to contribute to the development and delivery of ICT sourcing strategies in accordance with the Victorian Government procurement framework.The successful candidate will also be required to undertake research activities and provide strategic advice in relation to ICT contracts and assist in the development of strategic initiatives to optimise performance and value, while also developing relationships to effectively negotiate and influence key stakeholders to improve the understanding and awareness of the value provided by the procurement function.Additionally, the role requires someone able to exercise their professional independent judgement to identify industry trends and market conditions, develop robust spend models using data from a variety of sources and contribute to the development of annual ICT Commercial and contract renegotiation to help achieve strategic and operational business objectives.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We are proud to currently be partnering with a large Federal Government client in helping them recruit for multiple APS4 Application Processing Officers, commencing August 1. Your new positionAs an APS4 Application Processing Officer, your duties will include:Travel document processing including decision-making and recommendations on the eligibility of applicants for Australian travel documents by providing appropriate determinations that are informed by relevant legislation, regulation, policies and guidelines.Identify, investigate and resolve moderately-complex to complex travel document eligibility and related issues.Develop and maintain up-to-date knowledge of the document legalisation process and relevant international legal conventionsAssistance with face-to-face interviews of clients to enable travel and legalisation documents issuance. Complete other administrative duties related to delivery of travel document programmes as required. Deliver courteous, prompt and professional client service when providing guidance to the public on travel document matters and document legalisation processesYour Skills and ExperienceTo be considered for this role you would have skills & experience in the following to be successful:Industry experience within the eligibility assessments, case management, compliance etc High attention to detailExcellent customer service and communication skillsAbility to analyse numerical and written informationReliable and adaptable to respond to changes in workloads and priorities. MUST be an Australian citizen to be eligible What You’ll Receive$40.30 per hour plus 10.5% super12 month contract with potential for extension or permanency Brisbane CBD locationWork 37.5 hours in a 4 day or 5 day weekSupportive team cultureHow to applyIf you think that this is a role that you might be perfect for, click 'apply' or email the team an updated resume to apoqld@randstad.com.auPlease note only short listed candidates will be contacted at this point.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

This Facilities Coordinator Victorian Government assignment is available for a 2 month + duration.(An excellent opportunity to gain your first or additional role within Government)The role will require:Excellent stakeholder engagement skills.Great IT / skills and must be highly organised.Must have a full clean driving licence and have the flexibility of travelling between Victorian Government sites to set up existing offices in preparation for the return of Victorian Government staff into the office across Victoria.Must have relevant COVID vaccinationsPlease apply for this position as this is an immediate opportunity to work with a great team within Government. Please attach your CV ideally in WORD format if you have the relevant junior facilities experience. All information for this opportunity is contained within this advert. Please ring Roger on 0403321969 if you want to chat further.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad are currently seeking experienced and motivated candidates for a number of APS4 and APS5 Project Support Officer positions based in Brisbane CBD. If you come from a project support or quality assurance background in the public sector we would love to hear from you! Detailed Job DescriptionRandstad has recently been voted Top Recruiter of the Year for the Public Sector and is a preferred supplier across local, state and federal government. We are proud to currently be partnering with a well known Federal department across the education sector, in helping them recruit for multiple APS4 and APS5 Project Support Officers in their Contact Centre Quality Assurance Team. Your New PositionAs an APS4 and APS5 Project Support Officer, your duties will be:Provide responsive executive administrative support to the project teamsAbility to understand project terminology, experience working with key stakeholders, and the ability to drive and meet project deadlinesProvide secretariat support to project meetings, including coordination of meetings, production of minutes, agendas and action lists as required.Draft high-quality correspondence / documents including briefing notes, memorandums, letters, emails, presentations and reportsProvide clerical and administrative services to a high standard including the use of Microsoft programs (Excel, Word, Access, PowerPoint, Visio), electronic databases, record and diary management systems.Resolve day to day operational issues regarding procedures and assist with the review of work practices to maintain high professional work standards while seeking ways for ongoing improvement.Examine incoming correspondence, prioritising and taking appropriate action including coordinating timely responses in consultation with admin staff, Program Officers, Project Managers and Project Directors.Maintain effective time management practices by prioritising workflow to ensure timeframes are met, monitoring progress and follow up progress.Engage in data research, collection and analysis in regards to planning and service delivery.Contribute to the development of a culture of collaboration, innovation and continuous improvement within related areas.RequiredStrong communication skillsAbility to work within a high performing team and maintain positive, productive relationshipsExperience using databases and cloud based applications Adaptable to changing prioritiesExcellent attention to detail DesirableExperience working with Microsoft SharePoint, Dynamics 365, Excel, Teams, Microsoft Project & SAPExperience in quality assurance and risk management in a similar role Experience in content management systems and contact centre knowledge base operations Experience in a high paced contact centre environment Your Skills and ExperienceTo be considered for this role you would have skills & experience in the following to be successful:Excellent interpersonal skills, sound organisational and administrative skills1 + year’s project support experienceAbility to interpret data, reports, legislation, and other moderately complex informationIndustry experience within a call centre or fast paced environment preferredAbility to work within a team environmentHigh attention to detailExcellent written and verbal communication skillsWhat You’ll Receive$41 - $46 per hour plus superBrisbane CBD location Opportunity to work for a large well known federal government department How to apply:If you think that either of these roles might be perfect for you, please apply now! Please note only short listed candidates will be contacted at this point. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is currently partnering with a well known large Government Department on an exciting new opportunity. We are actively seeking for multiple resilient and motivated customer service officers who have previous experience working within a high volume capacity who will provide professional customer service to wider Queenslanders. Successful candidates will come from a background in high volume call centre and have previous experience in Debt Collect is highly desired. We are looking for candidates who have at least 2+ years of high volume inbound and outbound call center experience. You will be persistent and will display negotiation skills when dealing with customers. Key Responsibilities:Provide high levels of professional customer service Adhere to client engagement standards Analyzing and interpreting legislation Make good judgment in order to make effective decisions High level of accurate data entry Ensure you meet and comply with deadlines Experience achieving KPIS Will work as a team player Work collaboratively to identify improvements Required Skills:Experience in debt collection is highly desirable but not essentialExperience in a high volume inbound and outbound call centre mandatory Exceptional communication both written and verbalAbility to adapt to new systems Able to interact with a client base Show persistence when dealing with customers You will have high levels of resilience and negotiation skills Ability to interpret legislation To be successful for this position you will be required to submit the following; a resume in a word format, and 1 page cover letter outlining the following capabilities; Drives accountability and outcomes – You demonstrate accountability for the execution and quality of results through professionalism, persistence and transparencyFosters Healthy and Inclusive Workplaces - Fosters an inclusive workplace where health, safety and wellbeing is promoted and prioritisedPursues continuous growth – You pursue opportunities for growth through agile learning, and development of self-awarenessStimulates ideas and innovation – You gather insights and embrace new ideas and innovation to inform future practiceBuilds enduring relationships – You build and sustain relationships to enable the collaborative delivery of customer-focused outcomes What’s in it for you?Various benefits you can access with Randstad through your candidate portal. Working alongside a well known Government Department. Please click on the apply button to be considered for this amazing and rareopportunity. Due to the overwhelming response, please appreciate that onlysuccessful candidates will be contacted to progress to the next stage. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We are actively engaged with our Federal Government client in Canberra who are looking for an EL1 Workforce Planning Manager to commence a 12 months contract with possible 12 months extensions.The Department is looking to conduct workforce planning across each of its Branches and develop from this process an organisational workforce plan with the Executive of the agency. The role will be working closely with the General Manager of Human Resources to facilitate, conduct and analyse workforce data to be able to produce a practical implementation plan for workforce planning for the organisation.Key Duties of the Role: ● Work closely with the GM of HR and other Human resource specialists and Executive to Contribute to and lead projects and workshops relating to workforce planning and developing data driven insights. ● Perform in-depth analysis on future focus workforce data, both internally and across the APS and external industry environment to provide key pieces of information to form the basis of the workforce plan. ● Be able to deliver and facilitate workshops with different management groups to build the information for workforce planning. ● Designing surveys for workforce capability information to assist with developing the workforce plan. ● Develop gap analysis of workforce capabilities and strategies or initiatives to meet workforce gaps. ● Actively build workforce planning capability for managers and HR during the process.Key Skills and Capabilities: ● Excellent communication and interpersonal skills to engage with senior leaders on workforce planning. ● Demonstrated experience in workforce strategy development and workforce planning experiences and frameworks. ● Ability to influence and lead managers as well as provide technical expertise on workforce planning matters. ● Knowledge and experience translating data insights into practical business solutions. ● Experience in using Human resources metrics for workforce planning purposesThis position is a security-assessed position. The successful applicant will be required to hold, or be ● able to obtain, a Baseline security clearance. ● All applicants must be Australian citizens.If you are interested in this role, Please apply through the appropriate link.If you would like to discuss anything, please call Nausheen T on 02-61323873 or email at nausheen.tabassum@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is working closely with our State and Federal Government Clients on various roles, available now.If you are looking to use your advanced skills every day to assist with team requirements, we want to hear about you!About the role:Providing first point of contact to Clients at the front counterAssisting with enquiries, processing paperwork and entering data into the systemTrouble shooting, addressing difficult enquiries and providing informationProcessing and administration duties as requiredAbout you:Friendly, professional demeanour with a good work ethicAbility to be flexible with changing demands and increased peak periods Great communication skills Previous experience in Customer service and administration is highly desiredAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

APPLICATIONS SOUGHT TODAY FOR MANY FEDERAL GOVERNMENT ROLES!Are you ready to take that next step? A huge range of opportunities exist in Federal Government. I have all different roles at many level suitable for all candidates. Don't miss out, the deadlines aren’t far away so email me for a position description or confidential discussion today !Feature Role: EL1 – Assistant Direct Risk Advisory : 18 months - $600 per day (Job 106156A) Media Officer : Providing informed risk advice on emerging issues impacting allocated portfolios by leading and facilitating risk discussions and workshops to identify, assess and control risks.These positions are expected under limited direction to undertake moderately complex to complex work that is guided by legislation, policies, and precedents.EssentialWorking knowledge of ISO: 31000, ISO: 27000, COBIT, COSO, NIST, etc. standards.What next? Carefully read the below: Either apply here or email me, but remember you MUST include a cover letter with your application addressing the above. If you don't apply with a Cover letter and an updated CV your application will not be accepted.If you need more advice on your Cover letter or about the role before you apply. Email me for a confidential discussion at kris.middleton@randstad.com.au stating the Job Number(s)You must be an Australian Citizen to be eligible to apply.Make sure you apply before 2pm on the dates listed below (this is a strict requirement)CLOSING STRICTLY 2PM FRI 1st JULYAPS6 – Finance Officer Performance Reporting : 12 months - $58.50 ph (Job 106454) CLOSING STRICTLY 2PM TUE 5th JULYAPS6 – Technical Advisory : 12 months - $58.50 ph (Job 106429B)CLOSING STRICTLY 2PM THU 7th JULYEL1 – Assistant Direct Risk Advisory : 18 months - $600 per day (Job 106156A)For a confidential chat about any of these roles, email me at kris.middleton@randstad.com.auPlease note, all applicants requested for interview will be required to provide a referee check before interview. All successful applicants will be asked to consent to a National Criminal History Check as part of the onboarding process for this Federal Government Organisation. Each application will be considered on its merits.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Senior Design Engineer Are you an experienced Design Engineer looking to further progress your career? This is a fantastic opportunity to utilise your knowledge and experience to have a significant impact on the planning and development of infrastructure projects - across Mitchell Shire Council. The role Regularly reporting to the Capital Works Coordinator at the Council, the Senior Design Engineer will be responsible for: Planning, scoping and prioritising suitable infrastructure projects for inclusion in the council’s 4-year capital works program Utilizing their extensive knowledge to provide specialist engineering advice and technical reviews of project proposals Assisting in the construction and delivery of the 4-year capital works program; and Liaising and communicating efficiently with internal stakeholders and departments, for the planning and development of projects that support their delivery objectives. What you will need to be successful We are seeking a suitably qualified Senior Design Engineer who has years of demonstrated experience in the preparation of municipal civil engineering designs, from concept to detailed phase. This individual must have strong technical and computer skills (must be well across AutoCAD, 3D Civil Design Software, Microsoft Suite and other programs such as DRAINS and MUSIC). You will be someone who is knowledgeable on design engineering standards and best practices, as well as legislative requirements and relationships with authorities. You will be able to work both independently and in a team-oriented collaborative environment, as well as possessing a high standard of stakeholder engagement skills. Previous experience and understanding of Local Government processes and projects - will be looked upon favorably. About your new organisation Mitchell Shire Council is located in a beautiful setting on Melbourne’s doorstep, just 40mins north of Melbourne CBD. With a population of 50,000 and projected to grow to 210,000 within the next 30 years we are growing fast and there is no shortage of projects and development opportunities.With the best of both worlds, we also enjoy a mix of rural and urban lifestyle opportunities with a wide diversity of housing, quality schools and recreational attractions. From a professional development and lifestyle point of view the opportunities are endless. How to apply If you are looking for purpose in your career, do not miss this opportunity to join Mitchell Shire Council. Early applications will be seen as favorable. Mitchell Shire Council will be looking to interview as relevant CV’s come through so please don’t hesitate to apply! Use the “apply” button to submit your resume with a cover letter. The cover letter should outline your skills, suitability, and motivation for the role. Mitchell Shire Council promotes diversity and equal opportunity in employment. Applicants who identify as Aboriginal or Torres Strait Islander, or have a disability, and require advice, support, or recruitment process modifications, please contact mark.russo@randstad.com.au Applications will close on Sunday, July 17 at 11:59pm. If you have any questions please email at mark.russo@randstad.com.au or call 0452 234 436.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad have partnered with Government departments across Australia for over 25 years. We are currently working with a highly reputable government organisation based across the Adelaide Metro Area to source for experienced Administration Officers. As an experienced Administration Officer, you will need to undertake a range of tasks in an efficient and effective manner with the ability to meet multiple deadlines. The successful candidate will be an integral point of contact within the department, and will be confident in themselves to transition their existing skills across to the projects that they will support. The RESPONSIBILITIES:Provide a wide range of administrative and human resource support servicesProcess and filter through a high volume of applications for internal registrationsProvide a high level of organisation and time management skills with the ability to meet complex, competing deadlines, and to prioritise work accordinglySource, retrieve and distribute information as requiredEnter related data into relevant systemsEdit documentation according to corporate standardsMaintain a high level of confidentiality across all duties and responsibilitiesLiaise with internal and external stakeholders to meet directorate goals You will HAVE:Demonstrated working knowledge of office procedures and high level administrative skills Advanced skills in word processing, Excel and PowerPoint applicationsExperience working independently and in a team environmentAbility to work in a fast paced environmentPrevious and proven customer service experienceHigh level skills in oral and written communication and able to deal with external and internal stakeholders at all levelsCurrent National Police Clearance or willing to obtainDHS Working with Children Check (WWCC) or willing to obtain- highly regardedPrevious or current Government experience and knowledge- highly regarded How to APPLY:Please click on the below 'Apply' link and attach your current CV in WORD format.If you are already registered with Randstad, please don't hesitate to get in touch to update your availability and details. Alternatively for a confidential discussion, please contact Kiara Lalli via email (Kiara.Lalli@randstad.com.au).At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad are proud to be partnering with an established Federal Government department. Their focus is to assist the community with pensioner payments and benefits. On offer is a long-term contract in the CBD that will build your exposure and career in a prominent Federal Government Agency.Hourly Pay Rates $36 - $39 per hour + superannuationStable Full Time Hours, work close to home in the CBDLong-term contract with potential extensions availablePlease note: For Federal Government opportunities you must be Australian Citizens and National Police Clearance will be conducted.Responsibilities:This APS3 administration role will see you liaising with customers responding to important information to update systems, make decisions and process benefits and payments for the Federal government DepartmentInput and process sensitive informationAnalysing and interpreting information to make decisionsGather information and answer queries to complete and process payments and back paymentsAdministration and reporting proceduresWhat we are looking for:It is essential that you provide a high level of administration, treating all customers with honesty, fairness, sensitivity and empathy. You will be professional and confident to make decisions and to find outcomes for complex matters.Data entry skills - ability to quickly and accurately enter data into the systemAvailability to work full-time hours Monday - Friday on a long term basis Previous experience with processing applications and or paymentsAbility to work in a fast paced environmentExcellent written and verbal communication skillsExcellent punctuality and attendanceWhy choose to apply with Randstad:Being a contractor with Randstad gives you access to great benefits. In addition to offering three pay runs a week you will also receive:Discounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more.A free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppPlus moreAre you ready to secure your next customer service role? Please APPLY NOW or email Katie.Finch@Randstad.com.au. Suitable candidates are being contacted daily for registration, don't miss out!!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Part-time customer service officer - Local GovernmentRare opportunity to work within a local council based in the northern suburbs of AdelaideOngoing casual role, with part time hours (Monday and Tuesday, potential for more hours on weekends)Starting at $31ph + superRandstad is currently recruiting for a skilled customer service officer to work within a busy local council subsidiary based in the northern suburbs of Adelaide. This opportunity will give you the exposure of working within Government and further develop your already existing skills.Who we areThis local government client forms part of the northern suburbs of Adelaide. This organisation provides the best practice waste management and resource recovery services to the community. It receives and processes material for a range of clients including businesses, industry and regional SA councils. This facility provides on-demand hard waste collection services, operation of two resource recovery centres and facilitates community engagement and education programs.About the roleWe are seeking a dynamic and passionate customer service officer who has excellent written and verbal communication skills to work for our local government client. You will be someone who thrives working in a team environment and has an excitement for learning new things daily. You will be responsible for:Providing high level customer service to customers of the facility.Be the first point of contact for customers of the facility.Answer detailed product and service questions.Handling complaints, providing appropriate solutions and alternatives.General phone and reception support.Responding to internal and external stakeholder enquiries via telephone or email.Cash and EFTPOS handling.Managing the receipt of invoices and ensuring their prompt processing.Providing exceptional customer service to both internal and external customers.Ad hoc duties as required.Skills and ExperienceExperience in a similar Customer Service or Administration role is highly regarded.Knowledge of departmental programs, policies and activities.Well-developed administrative and communication skills both written and verbal.Ability and commitment to work positively in a team environment.High attention to detail.Work effectively in a fast paced environment.Demonstrate exceptional communication skills.Motivated and resilient; able to work well under pressure.Excellent organisational and time management skills.High level of attention to detail and analytical abilities.How to applyIf you feel this role may suit you please apply using the link or directly email sofia.sy@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is looking for sales driven individuals to join a fun and energetic culture for a Customer Service Representative conveniently based in the Northern Suburbs You will be joining a successful team with a focus of providing excellent end to end customer experience. About you:Confident and positive can-do attitudeAbility to problem solve and negotiateTeam player and results drivenExcellent verbal and written communicationHighly adaptable to new software’s and programsThe drive for continuous improvement and career progressionRole Details : Answering incoming customer enquiries with outstanding customer serviceBeing a brand advocate and community leader within the customer support team Ability to build strong relations with their customersRotating roster - Monday through to Friday 7 AM - 7PMMust be willing to obtain and pass a police clearanceMust be an AUSTRALIAN CITIZENNO COVID-19 VACCINATION REQUIRED In order to be considered, you will need to upload your resume in MS Word format addressed to Fareen Khan. Due to the volume of applications and requirements of the role, only successfully shortlisted candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Join a State Government entity on a 3 months contract and grow your customer service skills by providing information, advice and support to customers in relation to Gaming and Liquor licensing and regulations. Key accountabilities:First point of contact for customers handling inbound callsIssue written correspondences and provide accurate information to emails queriesResponding to customer needs in a professional and timely mannerAchieve a high level of customer satisfaction through first contact resolutionMeeting deadlines, required outcomes and performance expectations Ensure the integrity, protection and compliance of information and customer data Key selection criterias:Previous call centre or customer service experience Excellent communication skills, verbal and writtenStrong attention to details and understanding of data privacy and securityAbility to work with KPIsSuccessful candidates will undergo a background and police checks ahead of starting.If this sounds like the role for you please apply now. If you know someone who may also be interested, please share this opportunity with them.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is currently recruiting a Communication/Engagement Officer for a Local government agency managing an infrastructure project that has recently started in the Townsville area. Key Selection CriteriaDemonstrated experience in developing Community Engagement, Education, and Communication Plans and delivering community engagement activities.Sound understanding of data gathering methodologies and experience in data analysis and reporting.Excellent interpersonal and communication skills including the ability to produce and edit written material of a high standard without supervision.Demonstrated experience in the management of expectations including consultation with stakeholders to ensure the best possible fit between Government agency and community requirements and project outcomes.Relevant tertiary qualification and demonstrated experience in a similar role within Media or government Agency Interested? Email cormac.dardis@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We have a Project Director position available within the Education Sector for NSW Government!12 Month contract $900 - $1000/day inclusive superBased in Sydney CBD/WFHAbout the Opportunity: The Project Director will lead and manage the project teams through governance and formation to deliver capital works outcomes. This will include:Ensuring probity in procurement and contracting arrangements Managing and reporting on payment of consultants and contractorsPlan and oversee the forward works project procurement including engaging consultants and contractors responsible for delivering individual projectsProvide timely and accurate project reporting including cash flows, program milestones, various ad-hoc and critical ministerial reportingAccountable for the development of project briefs, project plans and risk management plansEnsure the correct statutory planning approval path is identified and undertaken for individual projects and programs including consultation with local Councils Direct project delivery interfaces with service providers, design teams and building contractors while managing the project specified time, cost and quality framework Essential Requirements:Extensive experience in delivering major projects within the social infrastructure sectorDegree qualified in Engineering/Project Management/Architecture/Construction or relevant field Excellent stakeholder management skills Drivers LicenceCovid VaccinationWhat’s in it for you?Working as a contractor with Randstad comes with many benefits including:Access to our benefits platforms offering discounts at a range of huge retailers 3 x pay runs per week ensuring you are always paid within the weekExclusive access to roles before we go to marketAccess to our employee assistance program services, including counselling servicesIf this is of interest, please send your CV along with a cover letter to alexandra.king@randstad.com.au or apply below.*Please note - This is not an IT/Technologies role, this position requires someone from a building/construction backgroundAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Reports Developer - OAC / OBIEE$800 - $900 /dayContract July 2022 - March 2023Government SectorThe OpportunityJoin this leading Government department seeking a BI Reports Developer, particularly with Oracle experience and some exposure to financial data. You will join a dedicated team to build and maintain insightful reports to support the wider government team. Key Skills/ResponsibilitiesYour new role will see youEnd to end development and maintenance of insightful Reports utilising OAC (experience with OAC or OBIEE is highly advantageous)Develop and support Data ModelsContribute to the architecture/design of databasesSQL experienceOracle Data Integrator (ODI) experience (not essential)Interested?Simply click "APPLY" today and submit an updated copy of your Resume. We look forward to receiving your application!At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad is currently recruiting for multiple Administration Support Coordinators to work within a busy Government Agency. This will require a high level of administrative skills, good communication, and ability to work in a fast paced environment.About the roleWe are currently seeking multiple Administration Support Coordinators - in this role, you will be required to:Provide counter/reception support for the local office including participant enquiriesManaging email inbox, calendars, appointments and telephone enquiriesCoordinating appointments and ensuring all facilities are accessible for participantsCoordinating and organising internal and external meetingsData entryReceiving and recording complaints and other feedbackRecording information provided by participants in a database regarding changes or issues with participant plans and ensuring follow up is completedOrganise and manage office purchasing and property supportSkills and ExperienceProven experience working in industries such as mental health, disability support or aged care are well regardedExperience with Support and coordination of care plansAble to work independently and autonomouslyHigh level of administrative experienceWorks towards goals and team valuesWork in an efficient and professional mannerBenefitsWork in a supportive and inclusive environmentAbove average hourly remunerationSecurity of a long term contractDiscounts at retailers like David Jones, Myer & JB HiFi, Rebel Sport, Woolworths, Hoyts cinemas and many more.A free Employee Assistance Program offers you and your family supportAccess to your payslips at the click of a button via our MyRandstad AppPlus moreHow to applyClick APPLY or contact Katie Finch on (Katie.Finch@randstad.com.au) for a confidential discussion.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.