Key Points:

Canberra ACT Sydney NSW based role
Ongoing position
Growth Opportunity to lead a dynamic team

Summary:

This is a leadership role suited to a forward thinking and driven candidate who places data at the heart of decision-making. If you’re looking for an opportunity to pave a new approach to the way data is used in a complex and restrictive environment then this role is for you!

The objective of this role is to design and deliver customer-centric analytics and implement new capability through innovative systems and processes that can inform decision making to improve service delivery and measure the impact of digital interventions.

About the Agency

The Australian Digital Health Agency is responsible for national digital health services and systems, with a focus on engagement, innovation and clinical quality and safety. Our focus is on putting data and technology safely to work for patients, consumers and the healthcare professionals who look after them.

Better use of data and technology can help people live healthier, happier and more productive lives. Digital health can make a real difference to people’s health by giving them greater control and better access to information.

Tasked with improving health outcomes for Australians through the delivery of digital healthcare systems and the national digital health strategy for Australia, the Australian Digital Health Agency (the Agency) commenced operations on 1 July 2016.

The Agency is responsible for national digital health services and systems, with a focus on engagement, innovation, clinical quality, and safety. Our focus is on putting data and technology safely to work for patients, consumers and the healthcare professionals who look after them.

Division Overview

The Design and Strategy Division has oversight of digital strategy and planning, architecture and user experience, policy and privacy, benefits and research, data management and information governance,.

The Division’s purpose is to support the delivery of the Australian Digital Health Strategy and the Agency’s work plan by continually delivering insights which can shape the future strategy and expand digital health enablement through continually delivering solutions for quality customer experiences.

This supports the broader Agency purpose of “better health for all Australians enabled by seamless, safe, secure digital health services and technologies that provide a range of innovative, easy to use tools for both patients and providers.”

About the Role

Primary purpose of position

This position is responsible for leading the Data & Reporting team, which currently consists of eight (8) business analysts, data modellers, and project specialists. The objective of the section is to design and deliver customer-centric information resources and implement new capability through innovative systems and processes that can inform decision making to improve service delivery. This is achieved by placing data at the heart of decision-making, with advanced analytics providing intelligence that continuously improves processes and information flows.

The Director will also be responsible for providing advice to internal and external stakeholders as well as coordinating and assuming responsibility for highly complex or sensitive projects or work programs that have strategic, political and/or operational significance in relation to the activities of the section. They will be responsible for initiating, establishing and maintaining strong relationships with key internal and external stakeholders.

Key Accountabilities

Leading a team to deliver organisational outcomes, inspiring a sense of purpose and direction among a medium-sized team of subject matter experts.
Build organisational capability and responsiveness of information systems and products through data-led design, measurement and evaluation inputs.
Influence executive decision-making and negotiate persuasively regarding data strategy and vision.
Develop business reporting and analytics requirements and forward work plan for developing and delivering on Agency data and reporting priorities, continually seeking CQI for enhancing ability to deliver data-led insights.
Lead a team to establish efficiencies (cost, time, resource) by consolidating and leveraging best-in-class tools.
Collaborate with peers and other staff to achieve Agency objectives.
Manage team resourcing through recruitment and training to achieve work plan priorities.
Proactively nurture internal and external relationships among the public and private sectors
Act as data custodian for new and existing data assets.
Drive the establishment of process analytics to support organisational improvement.
Increase data literacy among Agency colleagues through both proactive and responsive engagements that demonstrate enhanced value of outcomes
Follow all Agency policies, procedures and instructions and take reasonable care for your own health, safety and wellbeing in the workplace.

Skills and Experience

Leadership

Encourages and motivates people to engage in continuous learning, and empowers them by delegating tasks.
Demonstrate public service professionalism and probity
Agrees clear performance standards and gives timely praise and recognition.
Recognises the different working styles of individuals, and tries to see things from different
perspectives.
Persists and focuses on achieving objectives even in difficult circumstances.

Knowledge and Skills

Strong communication, presentation and facilitation skills, with the ability to communicate and negotiate effectively with all team members, especially those at senior levels
Highly developed coordination and organisational skills and ability to meet deadlines.
Ability to make appropriate decisions within the boundaries of this role’s delegated authority.
Strong programming skills with working knowledge of Python, R, SQL, VBA and API’s.
Experience using data and insights to shape strategy and improve customer experience.
Sound knowledge of data management and visualization techniques to tell a compelling story, which a knack for statistical analysis and predictive modelling.
Meticulous eye for detail to deliver work which is accurate & on time.
High level analytical skills and conceptual thinking skills, with the ability to problem solve and to provide business content to data results.
Excellent interpersonal skills and a demonstrated ability to employ a variety of communication skills (verbal and written) tailored to the audience.
Ability to work independently and within a team to tackle meaningful problems, with excellent work ethic, able to self-manage and progress tasks independently.
Excellent research and analytical skills
Critical thinking to uncover and synthesize connections that are not always so clear.
Basic project management and facilitation skills to influence, work effectively, and implement solutions in a multi-functional, multi-regional team environment

Experience

Demonstrated experience in extracting and manipulating data from large repositories using SQL and Power BI.
Experience developing an organisation wide Data Analytics and Insights Strategy from inception to implementation
Experience supporting complex and cross-functional programs ensuring delivery within short timeframes and changing priorities
Demonstrated experience leading a team of specialists
Demonstrated understanding of applied innovation
Practical experience executing cultural reform
Demonstrated experience with knowledge management/analytics
Demonstrated interpersonal skills building and sustaining relationships with stakeholders, including working closely with executive teams
Demonstrated experience with complex systems (essential)
Demonstrated experience in data analyses and knowledge engineering (essential)
Experience in procurement, contact management and/or purchasing would be an advantage (desirable)
Experience with Microsoft products, SSMS SQL, Power B.I., Azure and others (desirable)
Experience working in Federal Government (desirable)
Experience working in healthcare (desirable)

Qualifications

Formal tertiary qualifications in data management and visualisation, programming and or knowledge management.

Eligibility

Applicants must be Australian citizens to be eligible for employment at the Agency. The preferred applicant will be required to successfully undergo a police record check and be able to obtain and maintain a security clearance at a specified clearance level.

Digital Health is committed to diversity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander peoples, women, people with disability, people from culturally and linguistically diverse backgrounds, those who identify as LGBTIQ, mature aged employees and carers.

How to apply

To apply, please submit your resume, together with a one-page statement explaining how your skills and experience align with the requirements of this position.

Closing date: 5:00pm Friday 23rd April 2021

Salary: The total remuneration package for this position is EL2 $146,411 to $173,343 (including superannuation).

For APS applicants, please refer to APS Jobs for details of salary ranges. These are in accordance with the Agency’s s24 Determination 2021.

Contact Officer: If after reading the selection documentation you require further information please contact Taylor Dudley - 02 6132 3816 | taylor.dudley@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.