- Your New Company This is your exclusive opportunity as a Customer Service Manager to join a Fortune 500 Medical Technology company located in St Leonards. This business has over 45,000 employees globally and is renowned in the market for their ground-breaking medical solutions. From unlimited development opportunities, through to the generous leave options, this company is the one you want to work for. Your New Role As the Customer Service Manager, you will manage a team of 10 x high performing Customer Service Representatives, with a strong focus on people development and engagement. You will have full support from your Senior Manager, who is known for putting their people first, whilst being extremely business savvy. Your duties will include: Working closely with the team to ensure alignment around company goalsEffectively communicate team KPI’s and drive performance where possibleMastering current work processes and implementing improvements and efficienciesContinually developing initiatives to improve the customer experience Consistently coach team members to support progression and growth within the teamEstablishing meaningful and lasting relationships across the business and with customersBenefits To You Work for a Fortune 500 businessLucrative salary on offer - up to $160k + super + bonus for the right personBeautifully furnished office in St Leonards with a gym on siteSupportive and inclusive team culture Advancement opportunities within the business Generous annual leave and parental leave benefits Reward schemes, sporting societies and shopping vouchers throughout the year About You Previous experience in a Customer Service, Call Centre, Contact Centre or Customer Care rolePrevious people management experience is a MUSTDisplays a high level of empathyNext Steps If this Customer Service Manager role is for you, please click APPLY NOW or email your resume to ebru.bayram@randstad.com.au. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.Your New Company This is your exclusive opportunity as a Customer Service Manager to join a Fortune 500 Medical Technology company located in St Leonards. This business has over 45,000 employees globally and is renowned in the market for their ground-breaking medical solutions. From unlimited development opportunities, through to the generous leave options, this company is the one you want to work for. Your New Role As the Customer Service Manager, you will manage a team of 10 x high performing Customer Service Representatives, with a strong focus on people development and engagement. You will have full support from your Senior Manager, who is known for putting their people first, whilst being extremely business savvy. Your duties will include: Working closely with the team to ensure alignment around company goalsEffectively communicate team KPI’s and drive performance where possibleMastering current work processes and implementing improvements and efficienciesContinually developing initiatives to improve the customer experience Consistently coach team members to support progression and growth within the teamEstablishing meaningful and lasting relationships across the business and with customersBenefits To You Work for a Fortune 500 businessLucrative salary on offer - up to $160k + super + bonus for the right personBeautifully furnished office in St Leonards with a gym on siteSupportive and inclusive team culture Advancement opportunities within the business Generous annual leave and parental leave benefits Reward schemes, sporting societies and shopping vouchers throughout the year About You Previous experience in a Customer Service, Call Centre, Contact Centre or Customer Care rolePrevious people management experience is a MUSTDisplays a high level of empathyNext Steps If this Customer Service Manager role is for you, please click APPLY NOW or email your resume to ebru.bayram@randstad.com.au. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
- Our ClientThis is your exclusive opportunity to join a celebrity endorsed kitchen appliances business located in beautifully renovated offices in Macquarie Park. This business is recognised globally for their luxury products, impeccable customer service and incredible work perks!The RoleAs the Sales Support Specialist, you will report directly to the Customer Service Manager, who is highly regarded within the business for their supportive and approachable management style. Your day to day responsibilities will include:Answer customer queries regarding productsProcess sales orders into the SAP systemLiaise with transport and 3PL providers to ensure timely deliveriesProvide customers with updates regarding deliveries Process warranty returns for customersShip spare parts out to customersThe BenefitsFree parking on-site in Macquarie ParkHybrid work model - work from home and in officeGenerous product discounts Join a friendly and supportive teamCareer advancement opportunities Work for a globally renowned businessAbout YouPrevious Sales Support, Sales Coordinator, Sales Administrator, Sales Administration, Order Processing, Warranty, Spare Parts, Order Entry or Order Fulfilment experienceSAP experience would be desirable however not a mustA warm and positive attitudeIf you would like to find out more regarding the Sales Support Specialist position, please hit APPLY NOW or contact Beth Dargan at Beth.Dargan@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.Our ClientThis is your exclusive opportunity to join a celebrity endorsed kitchen appliances business located in beautifully renovated offices in Macquarie Park. This business is recognised globally for their luxury products, impeccable customer service and incredible work perks!The RoleAs the Sales Support Specialist, you will report directly to the Customer Service Manager, who is highly regarded within the business for their supportive and approachable management style. Your day to day responsibilities will include:Answer customer queries regarding productsProcess sales orders into the SAP systemLiaise with transport and 3PL providers to ensure timely deliveriesProvide customers with updates regarding deliveries Process warranty returns for customersShip spare parts out to customersThe BenefitsFree parking on-site in Macquarie ParkHybrid work model - work from home and in officeGenerous product discounts Join a friendly and supportive teamCareer advancement opportunities Work for a globally renowned businessAbout YouPrevious Sales Support, Sales Coordinator, Sales Administrator, Sales Administration, Order Processing, Warranty, Spare Parts, Order Entry or Order Fulfilment experienceSAP experience would be desirable however not a mustA warm and positive attitudeIf you would like to find out more regarding the Sales Support Specialist position, please hit APPLY NOW or contact Beth Dargan at Beth.Dargan@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
- Your New CompanyThis is your exclusive opportunity to join a highly regarded Medical Technology company located in the heart of Macquarie Park. This business is renowned within the market for supplying innovative and high quality medical and beauty products with the aim to help improve health and well-being. Your New RoleAs a Customer Service Representative you will be responsible for providing customers with a high level of customer service at all times. You will join a fun and cohesive team of 3 x Customer Service Representatives and will report into the Customer Service Manager who is known for their approachable management style. Your main responsibilities will include:Liaising with customers in regards to their ordersAnswering customer enquiries regarding productsProcessing orders into the SAP systemArranging for orders to be sent out to customersUpdating customers regarding their ordersGeneral administration in the office as requiredBenefits to YouBirthday day off each yearFree lunch every Wednesday in the officeSocial and team events - dinners, lunches, celebrationsIncredible training and advancement opportunitiesSupportive and inclusive team environmentBe a part of a company that makes a difference in people's livesWork alongside renowned clients within the Medical industry Work in a beautifully renovated office in Macquarie ParkAbout You Previous Customer Service, Retail, Hospitality, Reception or Administration experience ideal, however open to entry level alsoA 'can-do' attitude and willingness to learnA friendly natureNext Steps This is a great opportunity to further your learning within Medical Devices whilst being in a company that promotes teamwork and a positive environment. If you are interested in this role, please press APPLY NOW, or email your CV to Ebru.Bayram@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.Your New CompanyThis is your exclusive opportunity to join a highly regarded Medical Technology company located in the heart of Macquarie Park. This business is renowned within the market for supplying innovative and high quality medical and beauty products with the aim to help improve health and well-being. Your New RoleAs a Customer Service Representative you will be responsible for providing customers with a high level of customer service at all times. You will join a fun and cohesive team of 3 x Customer Service Representatives and will report into the Customer Service Manager who is known for their approachable management style. Your main responsibilities will include:Liaising with customers in regards to their ordersAnswering customer enquiries regarding productsProcessing orders into the SAP systemArranging for orders to be sent out to customersUpdating customers regarding their ordersGeneral administration in the office as requiredBenefits to YouBirthday day off each yearFree lunch every Wednesday in the officeSocial and team events - dinners, lunches, celebrationsIncredible training and advancement opportunitiesSupportive and inclusive team environmentBe a part of a company that makes a difference in people's livesWork alongside renowned clients within the Medical industry Work in a beautifully renovated office in Macquarie ParkAbout You Previous Customer Service, Retail, Hospitality, Reception or Administration experience ideal, however open to entry level alsoA 'can-do' attitude and willingness to learnA friendly natureNext Steps This is a great opportunity to further your learning within Medical Devices whilst being in a company that promotes teamwork and a positive environment. If you are interested in this role, please press APPLY NOW, or email your CV to Ebru.Bayram@randstad.com.au.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
