11 jobs found for Claims

Randstad currently has a rare opportunity for an experienced and professional claims assessor to join a well-known Federal Government department based in the Adelaide CBD. For the right candidate, this position has the potential to be a long term contract with further opportunities available thereafter.Pay Rates $40 - $45 per hour + superannuationFull Time Hours, 9:00am - 5:00pm Monday - FridayCareer progression opportunitiesAbout the role We are currently seeking an exceptional Claims Assessor who has sound case management skills, excellent attention to detail and great use of initiative. You will be responsible for on a day to day basis:Undertake claims/financial investigationsProvide advice and interpretation, including writing on aspects of legislation to colleagues and clientsLiaise with staff, clients, and outside organisations/stakeholders to reach timely determinations on claimsUndertake tasks and projects to enhance the quality of service to clientsManage a large caseload in a timely and efficient mannerEffectively input and anaylse dataSkills and ExperienceInvestigation analysisInterpreting legal written correspondenceCommitment to a high level of client and customer serviceExcellent people management and interpersonal skillsBe able to use initiative and work autonomouslyPrevious exposure in claims assessment and case managementAbility to set priorities and manage workflow with minimal supervisionBenefitsWorking in a stable office environment with low staff turnoverExcellent company cultureOpportunity to gain exposure within a well-known Federal Government departmentHow to apply Click APPLY or for a confidential discussion contact Katie Finch (Katie.Finch@randstad.com.au)At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Southside location - Eight Mile PlainsParking available on siteFull time roles, $31.25 per hour + super6 month contractsClaims Call CentreRandstad are currently pipelining for claims officers for temporary contracts at an industry leading insurance company. They are Queensland’s number one provider and are looking to engage with eager, resilient and highly adaptable customer service officers for upcoming opportunities! This can be an amazing opportunity for someone from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture, support and training. You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. There will be responsibility over driving efficiency of claims through negotiation.What's in it for you?Work for Queensland's leading insurer6 month contract with potential for extensionMonday - Saturday Roster 7am-7pmOvertime on offer if you are looking for more hours (OT Rates $$)Phenomonal training and supportDrive to work - no more public transport!Cafe on siteKey AccountabilitiesTaking high volume inbound calls from affected members during storm seasonManage end to end claims for determination and payment of claims within the set KPIsUnderstanding of Motor and Property insurance advantageousProvide customers with optimal customer service including quality and timely decisionsDevelop specific knowledge around individual claimsManage policies and procedures and meet legislative and business requirementsHighly desirable:Experience in customer service - call centre desirableHospitality and Retail experience encouragedAbility to navigate dual screensIntermediate computer literacy and high attention to detailBe open and eager to learn new process and new systemsStrong communication skills and proven experience in negotiation and managing difficult callsBe adaptable and agile in their learning style as well as efficient and motivated to deliver resultsPrevious exposure to insurance and claims (Motor and Property would be advantageous)If you are interested, please submit your resume today! Successfully shortlisted candidates will be contacted ASAP.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Southside location - Eight Mile PlainsParking available on siteFull time roles, $31.25 per hour + super6 month contractsClaims Call CentreRandstad are currently pipelining for claims officers for temporary contracts at an industry leading insurance company. They are Queensland’s number one provider and are looking to engage with eager, resilient and highly adaptable customer service officers for upcoming opportunities! This can be an amazing opportunity for someone from a retail/hospitality/customer service background looking to propel to the next level and join a reputable organisation who have a great name in the industry for their phenomenal team culture, support and training. You must be a great communicator that thrives on achieving outcomes, pride yourself on your ability to adopt a partnered approach and be able to truly understand the needs of your customers. There will be responsibility over driving efficiency of claims through negotiation.What's in it for you?Work for Queensland's leading insurer6 month contract with potential for extensionMonday - Saturday Roster 7am-7pmOvertime on offer if you are looking for more hours (OT Rates $$)Phenomonal training and supportDrive to work - no more public transport!Cafe on siteKey AccountabilitiesTaking high volume inbound calls from affected members during storm seasonManage end to end claims for determination and payment of claims within the set KPIsUnderstanding of Motor and Property insurance advantageousProvide customers with optimal customer service including quality and timely decisionsDevelop specific knowledge around individual claimsManage policies and procedures and meet legislative and business requirementsHighly desirable:Experience in customer service - call centre desirableHospitality and Retail experience encouragedAbility to navigate dual screensIntermediate computer literacy and high attention to detailBe open and eager to learn new process and new systemsStrong communication skills and proven experience in negotiation and managing difficult callsBe adaptable and agile in their learning style as well as efficient and motivated to deliver resultsPrevious exposure to insurance and claims (Motor and Property would be advantageous)If you are interested, please submit your resume today! Successfully shortlisted candidates will be contacted ASAP.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad has an exciting opportunity for a customer service professional to join a leading force in the insurance space, with a heavy focus in the claims department. This role will have you providing a high level of quality assurance to their customer database and assisting with claim processing. Your new roleInbound/outbound calls to customers regarding insurance claimsAssisting customers within the property and motor claims departmentAdhering to strict privacy and confidentialityProcessing data accurately and efficiently to support each call and claimLearn and master multiple internal systems and software to use simultaneously Your skills and experiencePrevious experience in call centres or working with a high volume of calls is a MUSTHighly adaptable in a fast paced environmentExcellent communication skills, verbal and writtenProven experience dealing with confidential informationProven experience with case management will be highly regardedA sound understanding or experience within the insurance space or claim processing is desirable however not mandatory IMPORTANT INFORMATION: Must have the flexibility to work from home and the office as requiredCommencement date 29/11/2021Must be able to clear background checksRotating roster Monday to Saturday between 7am - 6pm BENEFITS: Flexible working from home arrangementsCBD location close to shops and public transportCompetitive pay rates on offer, with overtime rates for Saturday shiftsView to go permanent for those who excel and align with the companies valuesWeekly payruns Applications:If you feel your skills match the above criteria please address your CV in a MS Word format to Juanita Forster and Tejal Chhanabhai. click 'Apply' now. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Our State government client is looking for an experienced and motivated administration professional to fill an Administration Support Officer contract role in their Compliants department at their Geelong office. There maybe some working from home at the start then moving towards a work from home/office hubrid. The support officer will be accountable for :Assisting in the set-up and allocation of FOI requests, Worksafe file requests and subpoenas.Drafting acknowledgement letters & other correspondence to FOI applicants, including releases of documents, and the copying & sending of completed electronic files.Processing document and tax file number deletion requests on claims management system to prevent privacy breaches.Assisting with the team’s other information processing and administration functions as required. Role perfect for a recent university business graduate or experienced admin professional. If interested please apply through the link, for more infomation please contact Ryan Hall on ryan.hall@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad has recently been voted Top Recruiter of the Year for the Public Sector and is a preferred supplier across local, state and federal government. We are proud to currently be partnering with a well established Federal Government client in helping them recruit for multiple APS5 Case Manager positions.Your new position As a Case Manager, your duties will be: Managing a large portfolio of clients Case Handling and Investigation Risk Assessment and Mitigation Claims Reports and Documentation Liaising with internal and external stakeholders Interpreting and applying relevant legislation Your Skills and ExperienceTo be considered for this role you would have skills & experience in the following to be successful: Previous experience in case processing is preferred Ability to handle difficult conversations with sensitivity and empathy Managing a high case workload Ability to adapt in a high pressure environment Have a proactive approach As this is a Federal Government position to be eligible for this position your must be an Australian citizen Previous experience working at Work Cover or the disability services is favourable What You’ll Receive $55 per hour plus super Ability to work within a high achieving team within a large Federal Government Department Quality supervision with great training and career development supportHow to applyIf you think that this is a role that you might be perfect for, please apply now!Please note only short listed candidates will be contacted.At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Your new companyA large State Government Organisation seeking a Project Costing Offier to join their team for a 6 month contract. Your new positionAs Project Costing Officer you will demonstrate your experience in undertaking financial and timesheet transactions to ensure project costs and work are being delivered within the appropriate budgets / costs. Your role will also require you to provide timely and effective responses to management.You will be responsible for Undertake financial and timesheet transactions in relation to daily costing, revenue claims in projects and work orders using various department packages including SAP R/3Monitor the financial position of projects and work orders and ensure only correct charges are being allocated to projectsUndertake End of Month and on request financial reporting Provide support, advice and expertise on costing and financial administration matters to project team Provide general administration support Prepare and check employee timesheets for validity of allowances and entitlements to enable correct payment in accordance with relevant Industrial Awards, work agreements and departmental policies. Investigate and resolve employee payroll discrepancies Your Skills and Experience To be considered for this role you would have skills & experience in the following to be a successful Project Costing Officer:Experience in Finance / costing rolesGood communication and enjoys working in project teams Experience building and maintaining strong stakeholder relationships Strong computer literacy and the ability to rapidly learn new software packages relevant to their roleExperience with SAP and ExcelDesirable previous experience in finance roles working on civil infrastructure projectsIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email your resume to lisa.pearce@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Randstad are proud to partner with the leading provider of construction and strategic building maintenance services for the Queensland Government. With an immediate need for a Superintendents Representative to assist with a number of Government projects.The primary purpose of the position is to ensure that both party obligations under the contracts are appropriately fulfilled. The position is responsible for providing contract administration services in accordance with all relevant standards of contract administration and contractual provisions from tender acceptance to final certification on projects as necessary. The role:Provide operational contract supervisory services in respect to construction and engineering contracts on major and complex projects by:Undertaking regular site inspections;Ensuring site meetings are held at regular intervals and conducted in accordance with a standardised procedure;Issuing Variation Orders;Assessing contractual claims;Processing Contractor’s Requests for Information; andEnsuring Building Act Compliance inspections are undertaken and appropriate records kept.Provide high-level advice and information to assist the Superintendent in undertaking and administering dispute resolution processes in respect to building and engineering construction.Implement contract administration policies and procedures applicable to traditional contracts as identified by the Superintendent.Implement post-contract performance evaluation systems and procedures to provide comprehensive and timely information required by the Pre-Qualified Contractor Register.Effectively communicate with Clients and all project team members, in relation to all potential cost and time and quality issues. The successful candidate:Strong consultative, organizational, and communication skillsRelevant qualifications and certificates required (eg. Academic qualification in Project Management, or other building-related qualifications) It is expected that the successful candidate will possess strong oral/written communication, presentation and interpersonal skills. They will display initiative, attention to detail, and have the ability to work autonomously and unsupervised whilst contributing to the wider team's objectives. Submit your application by clicking onto the "Apply" button. Please submit a resume and covering letter outlining relevant experience.For a confidential discussion of this opportunity and further details, please do not hesitate to contact Julie Thomson on 07 3031 3289 or email julie.thomson@randstad.com.au At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Your new companyA large State Government Organisation seeking a Project Costing Offier to join their team for a 6 month contract. Your new positionAs Project Costing Officer you will demonstrate your experience in undertaking financial and timesheet transactions to ensure project costs and work are being delivered within the appropriate budgets / costs. Your role will also require you to provide timely and effective responses to management.You will be responsible for Undertake financial and timesheet transactions in relation to daily costing, revenue claims in projects and work orders using various department packages including SAP R/3Monitor the financial position of projects and work orders and ensure only correct charges are being allocated to projectsUndertake End of Month and on request financial reporting Provide support, advice and expertise on costing and financial administration matters to project team Provide general administration support Prepare and check employee timesheets for validity of allowances and entitlements to enable correct payment in accordance with relevant Industrial Awards, work agreements and departmental policies. Investigate and resolve employee payroll discrepancies Your Skills and Experience To be considered for this role you would have skills & experience in the following to be a successful Project Costing Officer:Experience in Finance / costing rolesGood communication and enjoys working in project teams Experience building and maintaining strong stakeholder relationships Strong computer literacy and the ability to rapidly learn new software packages relevant to their roleExperience with SAP and ExcelDesirable previous experience in finance roles working on civil infrastructure projectsIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email your resume to lisa.pearce@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Civil Project ManagerRandstad have partnered with a Victorian State Government Organisation to find two Civil Project Managers. Benefits of this role:Excellent Career progression on offerMarket leading rates available Work on prestigious Victorian State Government ProjectsKey Responsibilities include:Provides professional expertise to ensure the development and delivery of complex or difficult major infrastructure projects to time, cost and quality requirements.Provides active professional direction to supervise management of works contracts, monitor contractor progress and effectively negotiate variations, claims and other issues.Ensures that the management of safety is paramount and implements sector best practice processes and procedures.Proactively identifies and promptly responds to issues and project risks, exercises excellent analytical and problem-solving skills, pre-empts and mitigates project risks.Builds strong relationships and competently negotiates and communicates with stakeholders and project team members regarding quality standards, government and community requirements.The successful candidate will have:Extensive experience and proven expertise in project management of major civil engineering projects within roads, rail or water.Demonstrated significant achievement in the delivery of projects within the scheduled time frame and budget optimising safety, environmental impacts, reliability, operational characteristics and maintainability, through to handover.Skilled in managing multi-disciplinary teams, comprising consultants and contractors to achieve corporate goals and project objectives throughout all phases of projects: development, procurement, delivery and completion.Randstad Government Professionals CPE recruits within the Building and Infrastructure sector(s), partnering with the Victorian State Government, Victorian Local Government to provide outstanding project managers engineers, planners and associated professionals. We learn precisely what our clients require and expect, and in return we supply staff who share the ethos of the Victorian State Government and local Councils.To apply, or answer any questions related to this role, please call Hamish McLaren on 0416 216 676 or email at hamish.mclaren@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We are currently also seeking expressions of interest and great candidates for a large number of different roles within State and Federal Government. If the below doesn't quite suit, and for a Confidential discussion, please contact kris.middleton@randstad.com.au Exciting opportunities currently exist for both a Complaints Resolution Officer and a Licencing Support Officer with our client , a preferred State Government Organisation. If you are a professional in your industry , with a strong administrative support and resolution/case management skills, then I would love to speak with you. These roles are contract roles, full time and initially for 7 months with a view to being extended.Both roles are team membership positions that may be required to perform work that involves case management and project responsibilities of a moderately complex to complex nature.Liaising with both internal and external stakeholders, you will be a highly skilled representative of the organisation and able to coordinate your daily tasks with a focus on adhering to legislative requirements and responding to tasks set by your team lead.Complaints Resolution Officer: $43.13 per hour.Some Key responsibilities/requirements may include but are not limited to:Determine the most appropriate course of action in relation to the specific subject of complaint.As appropriate, intervene to ensure that relevant matters are resolved in a timely and satisfactory manner.Respond to telephone complaints on claims management issues.Identify, resolve and implement resolutions related to Agents complaints and to provide informed advice to Agents and other relevant stakeholders.Inform, educate and advise stakeholders in the application and implementation of procedures, processes and the interpretation of policy and legislationManage stakeholder concerns and issues through to resolution and provide information to stakeholder to assist in their understanding of the solution or processManage issues efficiently and effectively within scope of authority and escalate those outside policy, precedence or authority levelIdentify opportunities and develop initiatives to improve the way service is provided to clientsLicencing Support Officer: $35.29 per hour.Some Key responsibilities/requirements may include but are not limited to:Excellent customer service and strong administration skillsTech savvy ability to pick up and work between multiple programsAbility to work across a rotating roster 7:15 – 6:30 Monday to Friday (comfortable in a structured environment)Assess and process high volume and administrative type licensing and registration applications.Provide accurate and timely information and advice to stakeholder issues via phone, face to face or written communicationsPerform a diverse range of Branch administrative tasks supporting the licensing function including mail processing, filing, archiving and refunds.Ensure all completed work complies with approved procedures.Develop and maintain knowledge, techniques and skills to deliver a high quality serviceRefer and escalate complex issues and complaints to senior officers.Comply with the organisations' OHS policy and procedures and legislative requirementsNOTE: You will be able to work flexibly both within the office and from home initially, however as Geelong restrictions ease, a return to work for at least somedays is likely.***ONLY Applications received before 12pm next Monday the 22nd November will be considered*****PLEASE NOTE: When submitting applications, please include a cover letter outlining your suitability for this role**Seeking applications and to meet virtually with those workforce stars who believe they fit the above key skills. Time and the opportunity to apply for these roles is limited, so apply with us today by clicking APPLY NOW or for a more detailed and confidential discussion email kris.middleton@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.