it support specialist.

Systems Administrator – Onsite Tech Support (6-Month Contract)
Location: Melbourne CBD
Contract Duration: 6 months - highly likely to extend/become permanent
Daily Rate Contract | Immediate Start | Onsite Support Role

We’re seeking a personable and technically adept Systems Administrator to join a large-scale onsite support team, working from the dedicated Tech Bars within office locations. This is a fantastic opportunity for someone passionate about helping others with technology in a fast-paced, face-to-face support environment.

Key Responsibilities:

• Provide first-level support to staff via walk-up Tech Bar, phone, and service tickets

• Troubleshoot hardware and software issues across laptops, workstations, and AV equipment

• Deliver excellent customer service and build strong user relationships

• Maintain and support end-user technology including Microsoft 365, Windows OS, and collaboration tools

• Collaborate with other IT teams to resolve issues and enhance user experience

About You:

• Strong interpersonal and communication skills with a proactive, customer-first approach

• Proven experience in a customer-facing IT support role

• Solid understanding of Microsoft 365 and common enterprise software

• Experience supporting end-user devices and AV systems

• Driven, reliable, and genuinely enthusiastic about solving problems and helping people ...