change and release manager.

Randstad Digital (Formerly Finite Recruitment)

Randstad Digital was announced on August 30, 2023, under the umbrella of Randstad, the world's largest talent company and a partner of choice to clients. Our 46,000 employees around the world make a positive impact on society by helping people to realize their true potential throughout their working life. In 2022, in our 39 markets, we helped more than 2 million people find a job that feels good and advised over 230,000 clients on their talent needs.

• Lead, own and manage the Change Management process, including developing change processes and procedures as required.
• Manage the process updates and liaise with the client for improvements, enhancements and alignment to the customer processes for Change management and Release Management.
• Develop implementation plans for complex requests for change, including leading assessment, risk evaluation, analysis, development, documentation, communication and implementation of changes based on requests for change.
• Manage the development of deliverables into production environments.
• Validate release notes.
• Manage Post Implementation Reviews (PIRs) and agreed Service Improvement Plans (SIPs).
• Develop and apply change control procedures to ensure governance is adhered to throughout the lifecycle of changes.

• ITIL 4 Foundation certification.
• Experience with coordination and facilitation of Technology Change, Release & Deployment Management processes and procedures.
• Knowledge of ITSM Process Management - Release Management, Change Management.
• Strong stakeholder management skills and an ability to influence and persuade others to work toward a common vision or goal.
• The ability to harness information and expertise to ensure support to strategic direction.
• An innovative approach to work that applies holistic thinking towards the continuous improvement of services.

At Randstad Digital, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.