Do you have a passion for delivering exceptional customer service in a dynamic environment and want to further your career in a supportive and growing team?
Randstad are proud to partner with the South Australian Film Corporation (SAFC), the state’s leading screen agency empowering world-class screen production and celebrating diverse South Australian voices and stories, for your next opportunity on a full-time, ongoing basis!
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Client Services Coordinator
Job Status: Full-Time, Ongoing
Location: Adelaide SA
Closing date: 24 July 2025
About the South Australian Film Corporation (SAFC)
The South Australian Film Corporation (SAFC) is the state’s leading screen authority and investment agency supporting the development, growth and promotion of the state’s screen production sector. The SAFC empowers world-class screen production in South Australia across film, TV and video games through a wide range of production and development funding, activities and programs, and is dedicated to connecting South Australia’s voices, stories, and
creative identity with global audiences.
A statutory authority funded by the State Government and with an independent Board, the SAFC operates from and manages Adelaide Studios at Glenside, state-of-the art screen production facilities co-located within a buzzing creative hub of tenant screen businesses and practitioners.
About the role:
Reporting to the Production Executive (Inbound & Studios), the Client Services Coordinator will oversee day-to-day client services for SAFC and Adelaide Studios users – including tenants, production crews, and visitors – delivering exceptional front-of-house support and managing reception staff. This role is pivotal in shaping the client experience, strengthening industry relationships, and maintaining Adelaide Studios as a premium screen production facility.
Key responsibilities may include, but are not limited to:
- Lead reception and front-of-house services with a customer-first mindset
- Manage tenancy and hire agreements, renewals, and negotiations
- Provide high-level administrative, reporting, and procurement support
- Coordinate meeting room bookings and studio access for clients
- Drive continuous improvement and innovation in service delivery
- Foster inclusive, supportive working relationships with both internal and external stakeholders including tenants.
About you:
- Experience in client service management is essential
- Understanding of the Creative industries and/or screen sector will be highly regarded
- Office Management and/or Real estate/leasing tenant experience would be advantageous
- Strong communication skills and resilience, including communicating effectively with stakeholders
- Ability to effectively manage complex and competing priorities
- Critical thinking and problem solving
- A commitment to diversity, inclusion, and continuous improvement
Why Join SAFC
- Work with a passionate and creative team supporting South Australia’s vibrant screen industry.
- Enjoy a supportive and inclusive team culture.
- Be part of the state’s exciting and dynamic screen sector in an organisation making a real impact on South Australian storytelling, culture and talent.
To Apply:
Please submit your CV and a cover letter (no more than 1 page) addressing the key responsibilities and capabilities outlined above to Dalena Tran - dalena.tran@randstad.com.au
For a confidential discussion and to find out more about this opportunity, please call 0459 738 094.
The SAFC promotes diversity and flexible ways of working. First Nations peoples, deaf and applicants with disabilities are strongly encouraged to apply. Applicants are encouraged to discuss the flexible working arrangements for this role.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.