aso3 correspondence officer.

Key Outcomes and Responsibilities

• Records Management: Coordinate, capture,​ and reporting of correspondence using Electronic Document Records Management System (EDRMS).

• Workflow Coordination: Register correspondence and ensure all relevant documentation is attached for action. Monitor deadlines and undertake regular follow​ up with Government Agencies to ensure timely responses.

• Analysis and Allocation: Perform preliminary analysis of incoming correspondence to ensure appropriate allocation, with particular attention to identifying sensitive matters.

• Compliance: Manage official records in accordance with relevant legislation and policies​.​

• Stakeholder Engagement: Develop and maintain effective working relationships between Commonwealth and State Government ​Departments.

• Operational Support: Provide reception coverage as required, ensuring protocol is observed and visitors are managed with a high degree of professionalism and hospitality.

• Process Improvement: Identify opportunities for internal process improvements and assist in the development of updated administrative procedures.

Key Selection Criteria

To be considered for this position, applicants must demonstrate:

• Communication Skills: High​ level written and verbal communication skills, including the ability to prepare clear, concise correspondence and maintain rigorous quality control.

• Judgment and Discretion: A proven ability to use initiative, maintain strict confidentiality​ and exercise tact in an executive environment.

• Organi​sational Skills: Demonstrated ability to manage high volumes of work, determine priorities and meet strict timelines within a team​ based environment.

• Technical Expertise: Proficiency in the use of standard computer packages and experience with electronic records management systems.

• Policy Application: The ability to interpret and apply relevant legislation, policies, and procedures.

• Certificate 3 in Administration is highly regarded.

Click apply or contact Bree Jones at bree.jones@randstad.com.au for a confidential discussion.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.