aps4 administration officer.

• Responding to customer enquiries via phone and email
• Liaising with internal and external stakeholders
• Monitoring shared inboxes
• Maintaining spreadsheets, trackers, and databases
• Managing tasks and queues based on established processes
• Reviewing case information to support risk assessments
• Processing requests in line with relevant security policies
• Updating and maintaining web-based customer portals and websites
• Drafting and reviewing both internal and external communications
• Coordinating and scheduling meetings with stakeholders
• Providing support to key stakeholders and high-level clients
• Delivering high-level customer service

Key Capabilities

• Demonstrated customer service experience
• Strong attention to detail
• Proficiency in Microsoft Office Suite and Adobe Acrobat
• Excellent written and verbal communication skills
• Effective time management and organisational abilities

Position Requirement / qualification

• Australian citizen
• Baseline Clearance

If you would like to be considered for these roles, this is a great opportunity to tell Randstad about you.
Please click "Apply Now"

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.