Program Delivery Officer APS 6 Role Description

DISR people first.

about the team

AusIndustry delivers business programs and targeted advice to support businesses and other organisations to improve and grow. We have an extensive business reach through business.gov.au, a dedicated contact centre for all business enquiries across government and a national network of frontline staff who work directly with the business. We are a recognised brand in the market for providing business support services. We work closely with other departments, State, Territory Local Governments, and industry to ensure business support is targeted and promoted to the right businesses at the right time.

The Portfolio Program Delivery (PPD) branch translates policies into program guidelines and implements these policies as programs on behalf of departmental policy partners. Program design and program management elements of the branch work with departmental policy partners to understand the desired outcomes and develop programs that deliver these outcomes while also considering industry needs, preferences and experiences. The branch administers programs in line with requirements and guidance outlined in Guidelines and Frameworks managed by the Department of Finance and the division’s Performance and Governance Section.

The Entrepreneur’s Programme Branch delivers advice, networking and grants to support Australian Small and Medium Enterprises to build their capacity to grow, innovate and commercialise nationally and globally. The Programme provides a suite of services tailored to help them achieve their vision and grow. These services are provided through a dedicated, national network of over 170 free, independent, expert facilitators.

our ideal candidate

Our ideal candidate would work well within a team and have the capability to contribute to the Aus Industry being a centre of excellence for the delivery of programs and services.

you should be:

able to work independently and show initiative but also enjoy working collaboratively within a team environment
an effective communicator with a strong focus on providing responsive stakeholder engagement
experienced in leading the implementation of a program/service or project
a robust and customer-focused client relationship manager
able to show good judgement, think analytically, strategically and logically, and be comfortable upward-managing issues and possible solutions
comfortable working in an environment that demands a high level of attention to detail and adherence to accuracy.

You do not need to be an expert in Program Delivery – we will provide formal training and on-the-job learning opportunities. For some roles, understanding energy systems, economics, policy, programs, legislation or regulation, project or financial management, or data analytics would be an advantage. Relevant work and other experience (such as volunteering and committee representation), tertiary qualifications and micro-credentials will also be considered.

what you will do

Senior Program Officers assist in developing, delivering and managing public-facing government programs in cooperation with multiple groups of internal and external stakeholders. You should be able to work independently, subject to limited direction against established priorities, practices, and methodologies to deliver quality outcomes.

you will work as part of a team to deliver on the relevant work program and:

have responsibility for the management, coordination and delivery of a grants program following guidelines, performance standards, governance and quality frameworks (under the guidance of an EL1 Program Manager)
work as a member of a small to medium-sized, geographically dispersed team to contribute to improvement initiatives and to the development of a positive and collaborative culture that facilitates the production of high-quality work
work with staff across AusIndustry and policy partners to inform the design of programs and the development of program documentation, guidelines, processes and forms to be used in the promotion, management and administration of grant programs
liaise with potential applicants, applicants and grantees providing them with timely, accurate and precise advice on programs, application processes, guidelines and requirements
triage, allocate and coordinate Freedom of Information Requests.

eligibility

To be eligible for employment in the APS and the department, applicants must be Australian Citizens. The filling of this vacancy is intended to constitute an affirmative measure under Section 33 of the Australian Public Service Commissioner’s Directions 2022. This vacancy is open only to people with disability.

Successful applicants must provide evidence to confirm they are a person with disability. Evidence of disability is not to include information about the type of disability. Relevant evidence of a disability would be a certificate or letter from a registered medical practitioner.

the following documents would also be acceptable:

letter from a Disability Employment Service or jobactive provider
letter from a secondary or tertiary institution disability services unit in relation to a recent student.

If the above documents are not available, a statutory declaration from the applicant can be accepted.

security clearance

This position requires, at a minimum, a baseline security clearance. Depending on the role, successful applicants may be required to obtain and maintain a clearance at the NV1 level.

The successful applicant will be provided with information regarding obtaining and maintaining a clearance at this level.

accessibility and reasonable adjustments

The department is committed to ensuring our facilities, systems, and work practices are accessible. Anyone with a permanent or temporary disability, injury or illness can request reasonable adjustments at all stages of their employment.

notes

This process may be used to fill both ongoing (permanent) and non-ongoing (temporary) roles. A merit pool may be established to fill future vacancies.

The team is based in Canberra. However, other locations may be considered for the successful candidate.

The department supports flexible working arrangements, and staff can apply to work a mix of hours from home and office locations each week.

how to apply

Your application must not contain any classified or sensitive information in your resume, cover letter, or other documents.
The selection panel may not consider applications containing classified information.
When applying for this role, you will be asked to upload your resume and a cover letter detailing why you think you are the ideal candidate.
Your application will be reviewed, and if you are longlisted, you will be asked to participate in an interview on the Modern Hire interview platform.
This will then be reviewed, and if you are shortlisted, we will invite you to attend an interview.
We want to ensure you have everything you need to apply for this position.
Accessible application documentation is available in other formats on request.

Please contact disr.recruitment@randstadsourceright.com.au or 1800 648 942 if you require assistance with your application.

contact information

For more information regarding this opportunity, please contact Susan King via:

Susan.King@industry.gov.au or
call 02 6102 9459.

Learn more about the department

The department offers a flexible, diverse, and collaborative workplace. We value everyone bringing their different backgrounds and points of view to work every day. We can give you a challenging and rewarding career with the opportunity to contribute to policy that affects all Australians – and the world. You can find out more about us and our work at industry.gov.au.

From study support to generous parental leave and flexible work arrangements, your manager will work with you to help you along your career journey and achieve a work-life balance.

The department is committed to a workplace culture that is respectful, inclusive, and diverse, where all employees have a sense of belonging and can bring their authentic selves to work every day. We encourage applications to people who identify as Aboriginal or Torres Strait Islander, people with disability, culturally and linguistically diverse people and people of the LGBTIQA+ community, including transgender, gender diverse, and intersex people.

Please contact our Inclusion team at inclusion@industry.gov.au for a confidential discussion if you identify from any of these diverse backgrounds and would like to discuss this in more detail.
Please refer to our Applying for a position information for additional information on how to apply.