Are you passionate about using your technical expertise to improve health care for all Australians?
We are seeking a dedicated APS6 Coordinating Officer to join our team. Our organisation leads improvements in safety and quality across the health system by working in partnership with patients, carers, clinicians, and health organisations.
This isn't just a technical support job. As the Coordinating Officer, you will be a key player in our Infection Prevention and Control program. Your work will directly support a critical program that helps prevent infections.
You'll be responsible for the seamless operation of two key online systems: one for learning management and another for compliance data.
Key Accountabilities:
... Providing technical expertise for system development and enhancements
Coordinating with third-party providers to ensure optimal system performance
Managing and maintaining user and organisation databases
Providing support and training to both internal staff and external system users
Leading a customer service help desk, including managing support software and reporting on its performance
Keeping our website content current and accurate
Key Requirements:
- The ideal candidate will be a skilled professional with a strong understanding of online learning systems and/or quality improvement data applications. You're someone who is not only technically proficient but also excels at building relationships and communicating effectively
Proven experience in coordinating and maintaining online systems and databases, ideally within a health care context
Demonstrated experience managing a help desk or customer support service and using online support software
Excellent communication and interpersonal skills, with a talent for training and supporting a wide range of users
Strong project management skills and the ability to prepare clear, concise technical and other documents
This is a hybrid role based in Sydney, offering a flexible mix of in-office and work-from-home days.
Apply now for immediate consideration.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
