Settlements Officer – Mortgage Industry
Location: South Melbourne, VIC
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Employment Type: Full-time
Are you ready to take the next step in your financial services career? An exciting opportunity is available for a dedicated Settlements Officer to join a dynamic and growing mortgage broking firm based on the city fringe of Melbourne. This full-time position offers the chance to play a pivotal role in guiding clients through one of the most significant financial transactions of their lives—settling their property.
Key Responsibilities
Oversee the full settlements process, from formal loan approval through to successful settlement
Liaise effectively with clients, solicitors, lenders, and other key stakeholders to coordinate all settlement-related activities
Ensure all documentation is accurate, compliant, and up to date throughout the transaction lifecycle
Deliver outstanding customer service, keeping clients informed and supported at every stage
Identify opportunities for process improvement and contribute to streamlining settlement procedures
About You
Minimum 1-2 years of experience in a settlements or conveyancing role, ideally within a mortgage or financial services environment
High attention to detail and strong organisational skills
Able to manage competing priorities and thrive under pressure to meet deadlines
Confident communicator with a client-first mindset and strong interpersonal abilities
Comfortable using industry-specific platforms and digital tools
Solid understanding of property settlement processes, legislation, and industry standards
Benefits
Competitive salary package
Supportive team culture with ongoing training and career development opportunities
Health and wellbeing programs
A chance to be part of a professional, client-focused organisation that values quality and service
If you think you would be suitable, please APPLY NOW!
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.