settlements officer - mortgages.

Are you ready to take the next step in your financial services career? An exciting opportunity is available for a dedicated Settlements Officer to join a dynamic and growing mortgage broking firm based on the city fringe of Melbourne. This full-time position offers the chance to play a pivotal role in guiding clients through one of the most significant financial transactions of their lives—settling their property.

Key Responsibilities

• Oversee the full settlements process, from formal loan approval through to successful settlement

• Liaise effectively with clients, solicitors, lenders, and other key stakeholders to coordinate all settlement-related activities

• Ensure all documentation is accurate, compliant, and up to date throughout the transaction lifecycle

• Deliver outstanding customer service, keeping clients informed and supported at every stage

• Identify opportunities for process improvement and contribute to streamlining settlement procedures

About You

• Minimum 1-2 years of experience in a settlements or conveyancing role, ideally within a mortgage or financial services environment

• High attention to detail and strong organisational skills

• Able to manage competing priorities and thrive under pressure to meet deadlines

• Confident communicator with a client-first mindset and strong interpersonal abilities

• Comfortable using industry-specific platforms and digital tools

• Solid understanding of property settlement processes, legislation, and industry standards

Benefits

• Competitive salary package

• Supportive team culture with ongoing training and career development opportunities

• Health and wellbeing programs

• A chance to be part of a professional, client-focused organisation that values quality and service

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.