About the Role:
We are seeking a Service Enablement Lead to ensure the smooth and effective delivery of primary health care services across rural regions. In this role, you’ll lead a team responsible for service scheduling, logistics, fleet and procurement coordination, contract compliance, reporting, and stakeholder engagement.
Reporting to the Head of Operations, you’ll also support strategy development and implementation to enhance sustainability, effectiveness, and quality of care.
🧭 Key Responsibilities:
Team Leadership: Lead, mentor and support a team of service enablement officers
Service Coordination: Plan annual schedules, coordinate clinic logistics and travel arrangements
Fleet & Procurement: Oversee resource availability and ensure smooth operational flow
Risk & Quality Management: Mitigate delivery risks and promote high clinical standards
Reporting & Data: Manage program data, monitor KPIs, and support reporting for funding and compliance
Stakeholder Engagement: Develop relationships with internal departments and external partners
Community Promotion: Lead communications to raise awareness of services and assess accessibility needs
Strategic Input: Contribute to service sustainability plans and grant proposal preparation
✅ About You:
Proven experience in an operational leadership role within health or not-for-profit sectors
Skilled in managing multidisciplinary teams and fostering a positive team culture
Comfortable working with clinic or health management systems (e.g. Best Practice, MMeX, MS Teams)
Excellent organisational and problem-solving skills
Strong interpersonal and stakeholder engagement abilities
Tertiary qualifications in Health, Business, or Logistics (or equivalent experience)
Ability to travel to regional clinic sites when required
Must have full working rights in Australia
This is a unique opportunity to contribute to the delivery of essential health services in underserved communities—while growing your leadership career in a dynamic and purpose-driven environment.
📩 Apply now to be part of this important work.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
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