senior claims officer - workers compensation..

Are you a seasoned workers compensation professional with deep expertise in self-insurance and a strong handle on both NSW and SA legislation? We’re partnering with one of the Big 4 to find a Senior Claims Officer to join their national team in Adelaide.

This is a 12-month max term contract, with a genuine opportunity to transition into a permanent role. You'll take ownership of complex workers comp claims across SA and NSW, ensuring compliance and exceptional outcomes for both employer and employee in a fast-paced, highly regulated environment.

What you'll be doing:

• Manage end-to-end workers compensation claims under self-insurance, with a focus on complex and high-risk cases

• Ensure compliance with NSW and SA legislation and reporting obligations

• Liaise with injured workers, internal stakeholders, treating providers and legal representatives

• Drive return-to-work outcomes in collaboration with RTW coordinators and rehab providers

• Contribute to internal audits, reporting, and continuous improvement initiatives

What we’re looking for:

• Proven experience as a Workers Compensation Claims Officer/Specialist within a self-insured environment

• Strong working knowledge of NSW and SA workers compensation legislation

• Ability to manage sensitive and complex claims with empathy and commercial awareness

• Exceptional stakeholder management and documentation skills

• Available to commit to a 12-month contract with view to permanency

Why apply?

• Be part of a high-performing national team within one of the Big 4

• Autonomy, challenge and purpose in your day-to-day

• Competitive salary, hybrid working, and long-term career growth on offer

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.