senior case manager - workers compensation.

Location: North Sydney (Hybrid – 2 days in office after induction)
Employer: Global Insurance Leader

Are you an experienced Workers Compensation professional ready to step into a supportive, dynamic team within one of the world’s most respected insurers?

We’re looking for a Senior Case Manager to manage a portfolio of workers compensation claims with empathy, professionalism, and strategic thinking.

What you’ll be doing

• Manage a portfolio of workers compensation claims end-to-end

• Provide quality claims management to injured workers, employers, and stakeholders

• Apply best practice in compliance with regulatory frameworks and company guidelines

• Collaborate with allied health providers and legal representatives to achieve optimal outcomes

• Contribute to a positive, high-performing team culture

What we’re looking for

• Minimum 18 months of workers compensation claims management experience

• Solid understanding of relevant legislation and compliance requirements

• Strong communication and negotiation skills

• A team player with resilience, empathy, and problem-solving ability

Why join us?

• Hybrid working: just 2 days in the office (after induction)

• Work with a global insurance brand with a strong reputation for excellence

• Be part of a collaborative, supportive, and dynamic team culture

• Opportunities for career development and progression

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.