- Senior Process Analyst – Enterprise Transformation (Contract) We’re working with a major enterprise organisation on a transformation program focused on uplifting core service and support processes across the customer journey. This 6-month contract will see you embedded in a collaborative agile squad, mapping current-state operations and designing future-state process improvements that support service consistency, compliance, and experience uplift. As a SenSenior Process Analyst – Enterprise Transformation (Contract) We’re working with a major enterprise organisation on a transformation program focused on uplifting core service and support processes across the customer journey. This 6-month contract will see you embedded in a collaborative agile squad, mapping current-state operations and designing future-state process improvements that support service consistency, compliance, and experience uplift. As a Sen
- D365 Functional Analyst is currently required for a contract role to join our team in delivering an enhanced Customer Experience Platform (CXP), with a core focus on Microsoft Dynamics 365 CRM. As a D365 Functional Analyst, you will work closely with stakeholders to understand business needs, design efficient processes, and configure CRM solutions that drive both internal efficiencies and improved service delivery. Key ResponsibilitiesSupport the implementD365 Functional Analyst is currently required for a contract role to join our team in delivering an enhanced Customer Experience Platform (CXP), with a core focus on Microsoft Dynamics 365 CRM. As a D365 Functional Analyst, you will work closely with stakeholders to understand business needs, design efficient processes, and configure CRM solutions that drive both internal efficiencies and improved service delivery. Key ResponsibilitiesSupport the implement
