2 jobs found in australian capital territory

Your organisationRandstad is currently working with a well established Federal Government department in sourcing multiple APS4 Contact Centre Officers. These are non-ongoing contracts for 6 months with the potential to extend for the right candidates. Your responsibilitiesResponding to phone and email enquiriesEscalating serious issuesEmail managementProviding advice on a range of matters inline with policy and legislationTroubleshooting issuesWorking to strict KPIsTo be successfulYou will have prior experience working in a Customer Service / Contact Centre role along with:Excellent communication skills - verbal and writtenExcellent customer service skillsAbility to work in a fast paced environmentAbility to meet deadlines and KPIsIf you would like to be considered for this role, this is a great opportunity to tell Randstad about you. Please click “Apply Now” to submit your current resume in word doc format, or send it to kimberly.corneille@randstad.com.auAt Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Our client is seeking an outgoing and engaging sales/customer service professional to provide their clients the best service. You will need a good eye for detail and a passion to find solutions for your clients. This position is based in Canberra, and requires someone with experience in effective working relationships in ACT and surrounds. The skills and experience that we are looking for; Proven experience in a customer facing environmentWorking with clients for pre delivery and after sales careHigh level of attention to detail & ability to follow directionEnthusiastic and strong work ethicExcellent phone mannerExceptional communication and relationship building skillsExposure or experience within the security industry will be highly regarded In return you will be offered; Busy company with an outstanding reputationSupportive teamEnergetic and enthusiastic work environmentCareer development and incentive program for high performers This is a great opportunity to expand your career in sales and be part of shaping the future growth of the company. The successful candidate will have at least 1 year experience within a customer facing role. To apply please follow the link. For a confidential discussion after submitting your application, please call Kandice on 6132 3822 At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.