route assessment support officer.

• Assess requests and issue appropriate Permits for Restricted Access Vehicles (RAV)
• Provide timely and accurate advice to customers on RAV related matters.
• Provide responsive advice to enable timely and efficient processing, issue, and reissue of permits.
• Participate and provide support for the planning and technical functions associated with RAVS access to the road network.
• Participate in the development and continuous improvement of the section’s practices and processes.
• Perform route assessments for safety, access or infrastructure and development initiatives.
• Provide advice and assistance to the Heavy Vehicle Services Helpdesk in attending and resolving customer enquiries.
• Build and maintain professional and effective working relationships with internal and external stakeholders by providing a responsive and accurate information service.
• Build and enhance working relationships with the access section team members, external stakeholders

Note: Some regional intrastate travels required, including overnight stays from time to time. ( cliet will pay for food etc it will only be one night maybe every 3 months if that! )

ESSENTIAL:
Skills, knowledge, and experiences in:

• Provision of customer focused service.
• Work organisation with the ability to meet work schedules and deadlines.
• Ability to communicate effectively in verbal and written form.
• Ability to use initiative in problem solving and decision making.
• Ability to operate effectively in a team.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.